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Lexmark 840 Series

User's Guide

July 2006

www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

All other trademarks are the property of their respective owners.

© 2006 Lexmark International, Inc.

All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

Summary of Contents for Z845 - Printer - Color

Page 1: ...th diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2006 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 ...

Page 2: ...epairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION Do not set up this product or make any electr...

Page 3: ...4 Using the I Want To menu 14 Using the Options menu 14 Using the Print Properties tabs 15 Using Fast Pics 15 Loading paper and various paper types 16 Loading paper 16 Loading various paper types 16 Printing 19 Printing a document 19 Printing cards 19 Printing envelopes 19 Printing transparencies 20 Printing collated copies 20 Printing multiple pages on one sheet 20 Printing the last page first re...

Page 4: ...2 Improving print quality 32 Poor text and graphic quality 32 Poor quality at the edges of the page 33 Print speed is slow 34 Printer does not print or respond 35 Jams and misfeeds troubleshooting 35 Paper jam in the printer 35 Paper jam in the paper support 35 Paper or specialty media misfeeds 35 Printer does not feed paper envelopes or specialty media 36 Banner paper jams 36 Blinking power light...

Page 5: ...Notices 39 Power consumption 41 Index 43 Contents 5 ...

Page 6: ...6 ...

Page 7: ...sing the printer and other information such as Using the software Loading paper Printing Working with photos Scanning if supported by your printer Making copies if supported by your printer Faxing if supported by your printer Maintaining the printer Connecting the printer to a network if supported by your printer Troubleshooting problems with printing copying scanning faxing paper jams and misfeed...

Page 8: ...AM 8 00 PM EST Note For the most recent phone numbers available see the printed warranty statement that shipped with your printer Telephone numbers and support hours vary by country or region Visit our Web site at www lexmark com Select a country or region and then select the Customer Support link Note For additional information about contacting Lexmark see the printed warranty that shipped with y...

Page 9: ... this printer or set forth at www lexmark com 1 Click customer support 2 Click Warranty Information 3 From the Statement of Limited Warranty section click Inkjet All In One Printers 4 Scroll through the Web page to view the warranty Warranty information varies by country or region See the printed warranty that shipped with your printer Record the following information located on the store receipt ...

Page 10: ...ridges on page 24 4 Black print cartridge Cartridge to be installed in the left cartridge carrier For more information see Installing print cartridges on page 24 5 User s Guide Instructions for using the printer and other information available in certain geographies only When you install the printer software the User s Guide will be installed For more information see Finding information about the ...

Page 11: ...t job Press in the middle of a print job Troubleshoot For more information see Blinking power light troubleshooting on page 37 3 Paper exit tray Stack paper as it exits 4 Access cover Install or change the print cartridges Clear paper jams 5 Paper guide Keep paper straight when feeding 6 Paper support Load paper Learning about the printer 11 ...

Page 12: ...r supply Connect the printer to a power source using the power cord 1 Plug the cord all the way into the power supply on the printer 2 Plug the cord into an electrical outlet that other electrical devices have been using 3 If the light is not on press Learning about the printer 12 ...

Page 13: ...er status and ink level To open the Solution Center 1 Click Start Programs or All Programs Lexmark 840 Series 2 Select Solution Center The Solution Center consists of six tabs From this tab You can Printer Status Main dialog View the status of the printer For example while printing the status of the printer is Busy Printing View the ink level of the print cartridges How To Learn how to Print Find ...

Page 14: ...rties Print Properties is the software that controls the printing function You can change the settings in Print Properties based on the type of project you want to create You can open Print Properties from almost any program 1 With a document open click File Print 2 From the Print dialog click Properties Preferences Options or Setup Using the Save Settings menu From the Save Settings menu you can ...

Page 15: ...andscape Print Layout Select the layout you want to print Choose to print on both sides of the paper and select a duplexing preference Note For more information about these settings right click a setting on the screen and then select What s This Using Fast Pics Fast Pics is a software that allows you to retrieve edit and print photos stored on your computer Open the program through either of these...

Page 16: ...he paper support The paper guide rests against the left edge of the paper 100 sheets of heavyweight matte paper 25 sheets of glossy paper 25 sheets of photo paper The glossy or printable side of the paper faces you If you are not sure which side is the printable side see the instructions that came with the paper The paper is loaded against the right side of the paper support The paper guide rests ...

Page 17: ...bossing Do not use envelopes that have exposed flap adhesive 25 sheets of labels You follow the loading instructions that came with the labels The print side of the labels faces you The adhesive on the labels does not extend to within 1 mm of the edge of the label You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in...

Page 18: ...Properties For more information see Using Print Properties on page 14 The paper is loaded against the right side of the paper support The paper guide rests against the left edge of the paper 100 sheets of custom size paper depending on the thickness The print side of the paper faces you The paper size fits within these dimensions Width 76 216 mm 3 0 8 5 inches Length 127 432 mm 5 0 17 0 inches The...

Page 19: ...r photos and greeting cards and Normal for other types of cards 5 Select the Paper Setup tab 6 Select Paper 7 From the Paper Size list select a card size 8 Click OK 9 Click OK or Print Notes To avoid paper jams do not force the cards into the printer To prevent smudging remove each card as it exits and let it dry before stacking Printing envelopes 1 Load envelopes 2 From the software application c...

Page 20: ...ting collated copies If you print multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 1 Load paper 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 From the Quality Copies tab select the number of copies to print 5 Select the Collate Copies check box 6...

Page 21: ...r select Print Page Borders 7 Click OK 8 Click OK or Print Printing the last page first reverse page order 1 Load paper 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 From the Quality Copies tab select Print Last Page First 5 Click OK 6 Click OK or Print Printing 21 ...

Page 22: ...eplace the original files with the edited ones You can also choose Continue without saving to discard your changes 7 Select a size for each photo and the blank paper size in the printer To print borderless photos you must select a photo size equal to the size of the paper loaded 8 Select the Number of copies 9 Click Print Now Using Print Properties to print borderless photos Use Print Properties t...

Page 23: ...ps at the loading position unless the printer is busy 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid 4 Remove the used print cartridge To recycle the used cartridge see Recycling Lexmark products on page 28 If the cartridge you removed is not empty and you want to use it later see Preserving the print cartridges on page 27 Maintaining the printer 23 ...

Page 24: ...ouch the gold contact area on the back or the metal nozzles on the bottom of the cartridges 2 Press down on the cartridge carrier levers to raise the cartridge carrier lids 3 Insert the black cartridge or the photo cartridge in the left carrier Insert the color cartridge in the right carrier 4 Close the lids 5 Close the access cover Maintaining the printer 24 ...

Page 25: ...y has not improved continue to step 3 3 Remove and reinsert the print cartridges For more information see Removing a used print cartridge on page 23 and Installing print cartridges on page 24 If print quality has not improved continue to step 4 4 Wipe the print nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 26 If print quality is still not sat...

Page 26: ... cloth with water 3 Gently hold the cloth against the print cartridge nozzles for about three seconds and then wipe in the direction shown 4 Using another clean section of the cloth gently hold the cloth against the contacts for about three seconds and then wipe in the direction shown 5 With another clean section of the cloth repeat step 3 and step 4 6 Let the nozzles and contacts dry completely 7...

Page 27: ...high quality images use Lexmark Premium Photo Paper Item Part number Average cartridge standard page yield is up to Black cartridge 28 175 Black cartridge 28A 175 High yield black cartridge 34 500 Color cartridge 29 150 Color cartridge 29A 150 High yield color cartridge 35 475 Photo cartridge 31 Not applicable USB cable 1021294 Not applicable Values obtained by continuous printing Declared yield v...

Page 28: ...If you are returning a print cartridge place it in the return bag that came with your product Note The return bag is not available in all countries and regions 2 Visit our Web site at www lexmark com recycle 3 Follow the instructions on the computer screen Maintaining the printer 28 ...

Page 29: ...orted Windows 98 Me Windows 2000 Windows XP Solution 1 Check that your computer meets the minimum system requirements listed on the box Solution 2 1 Check the USB cable for any obvious damage 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol 3 Firmly plug the square end of the USB cable into the back of the printer Solut...

Page 30: ...setup exe 6 Follow the instructions on the computer screen to install the software Solution 6 1 Visit our Web site at www lexmark com to check for the latest software 2 In all countries or regions except the United States select your country or region 3 Click the links for drivers or downloads 4 Select your printer family 5 Select your printer model 6 Select your operating system 7 Select the file...

Page 31: ...ick Printer Make sure no check mark appears next to Pause Printing Make sure a check mark does appear next to Set As Default Solution 6 1 Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 38 2 If the software still does not install correctly visit our Web site at www lexmark com to check for the latest software a In all cou...

Page 32: ...has not improved continue to step 2 2 Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 25 If print quality has not improved continue to step 3 3 Remove and reinsert the print cartridges For more information see Removing a used print cartridge on page 23 and Installing print cartridges on page 24 If print quality has not improved continue to st...

Page 33: ...t For more information see Removing and reinstalling the software on page 38 2 If the software still does not install correctly visit our Web site at www lexmark com to check for the latest software a In all countries or regions except the United States select your country or region b Click the links for drivers and downloads c Select your printer family d Select your printer model e Select your o...

Page 34: ...t Solution 3 Consider purchasing more Random Access Memory RAM for your computer Solution 4 Remove as many unused fonts as possible from your system Solution 5 1 From the software application click File Print 2 Click Properties Preferences Options or Setup 3 Click Quality Copies 4 From the Quality Speed area select a lower print quality Solution 6 1 Uninstall the printer software and then reinstal...

Page 35: ...in the paper support 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper or specialty media misfeeds If paper or specialty media misfeeds or skews or multiple sheets feed or stick together try the following solutions Solution 1 Load a smaller amount of paper into the printer See Loading various paper types on page 16 for informa...

Page 36: ...d Faxes For Windows XP Home Start Control Panel Printers and Faxes For Windows 2000 Start Settings Printers For Windows 98 Me Start Settings Printers 2 Double click the name of your printer 3 Click Printer Make sure no check mark appears next to Pause Printing Make sure a check mark does appear next to Set As Default Banner paper jams 1 Press to turn off the printer 2 Remove the jammed banner pape...

Page 37: ...een You can also see Ordering supplies on page 27 in this guide Black cartridge replacement required A new black print cartridge needs to be installed If available click the Continue button on your computer screen to print using the color print cartridge The Continue button is available only at the beginning of a print job Note A variable amount of ink remains in the black print cartridge Follow t...

Page 38: ...23 and Installing print cartridges on page 24 2 Print again To order supplies click Order Ink on your computer screen You can also see Ordering supplies on page 27 in this guide Paper Jam For more information see Jams and misfeeds troubleshooting on page 35 Out of Paper The printer is out of paper in the middle of a print job 1 Load paper For more information see Loading paper on page 16 2 Press R...

Page 39: ...xmark com References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any exist...

Page 40: ...authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information st...

Page 41: ...eady The product is waiting for a print job 4 Power Saver The product is in energy saving mode 4 High Off The product is plugged into a wall outlet but the power switch is turned off 3 Low Off 1 W Off The product is plugged into a wall outlet the power switch is turned off and the product is in the lowest possible power consumption mode not applicable Off The product is plugged into a wall outlet ...

Page 42: ...age installing the printing device software or using the print cartridges inside confirms your acceptance of the following license agreement The patented print cartridges contained inside are licensed for a single use only and is are designed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single u...

Page 43: ...nvelopes or specialty media 36 L labels loading 17 landscape orientation selecting 15 last page first 21 layout selecting 15 loading banner paper 18 coated paper 16 custom size paper 18 envelopes 17 glossy paper 16 greeting cards 17 index cards 17 iron on transfers 16 labels 17 paper 16 photo cards 17 photo paper 16 postcards 17 transparencies 17 M Maintenance tab 14 N noise emission levels 40 not...

Page 44: ...emoving print cartridge 23 reverse page order 21 S safety information 2 setup troubleshooting page does not print 30 power light is not lit 29 software does not install 29 software Fast Pics 15 22 Print Properties 14 removing and reinstalling 38 Solution Center 13 using 13 software does not install 29 Solution Center Advanced tab 14 Contact Information tab 14 How To tab 13 Maintenance tab 14 openi...

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