Action
Yes
No
Step 10
a
Temporarily disable voice mail service. For more information, contact
your telephone company.
Note:
If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b
Try sending or receiving a fax.
Can you send or receive a fax?
The problem is solved. Go to step 11.
Step 11
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document one page at a time.
Can you send or receive a fax?
The problem is solved. Contact
Can receive but not send faxes
Action
Yes
No
Step 1
Check if the printer is in Fax mode.
From the home screen, touch
Fax
to put the printer in Fax mode, and
then send the fax.
Can you send faxes?
The problem is solved. Go to step 2.
Step 2
Load the original document properly into the ADF tray or on the scanner
glass.
Can you send faxes?
The problem is solved. Go to step 3.
Step 3
Set up the shortcut number properly.
•
Check if the shortcut number has been set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
The problem is solved. Contact
Troubleshooting
325
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
