Action
Yes
No
Step 6
Replace the photoconductor unit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2.
The problem is solved.
Step 2
From the control panel, set the paper texture, type, and weight in the
Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3.
Do one or more of the
following:
•
Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
•
Change the paper
loaded in the tray
to match the paper
texture, type, and
weight specified in
the tray settings.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4.
The problem is solved.
Troubleshooting
315
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
