Action
Yes
No
Step 3
a
Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do shadow images still appear on prints?
Go to step 4.
The problem is solved.
Step 4
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do shadow images still appear on prints?
Go to step 5.
The problem is solved.
Step 5
Replace the photoconductor unit, and then resend the print job.
Warning—Potential Damage:
Do not expose the photoconductor unit
to direct light for more than 10 minutes. Extended exposure to light can
cause print quality problems.
Do shadow images still appear on prints?
Contact
.
The problem is solved.
Skewed print
)
)
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct positions
for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Go to step 2.
The problem is solved.
Step 2
a
Check if you are printing on a paper that is supported by the tray.
b
Resend the print job.
Is the print still skewed?
Contact
.
The problem is solved.
Troubleshooting
313
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
