Print quality problems
Characters have jagged or uneven edges
Action
Yes
No
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
>
Reports
>
Print Fonts
2
Touch
PCL Fonts
or
PostScript Fonts
.
b
Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Go to step 2.
The problem is solved.
Step 2
a
Use a font that is supported by the printer or install the font that you
want to use on your computer. For more information, contact your
system support person.
b
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Contact
.
The problem is solved.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Troubleshooting
301
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
