Envelope seals when printing
Action
Yes
No
a
Use envelopes that have been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can seal the
flaps.
b
Resend the print job.
Does the envelope seal when printing?
Contact
.
The problem is solved.
Error message about reading the flash drive appears
Action
Yes
No
Step 1
Check if the flash drive is inserted into the front USB port.
Note:
The flash drive will not work if it is inserted into the rear USB
port.
Is the flash drive inserted into the front USB port?
Go to step 2.
Insert the flash drive
into the front USB port.
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note:
A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Wait until the printer is
ready, then view the
held jobs list, and then
print the documents.
Go to step 3.
Step 3
a
Check for an error message on the display.
b
Clear the message.
Does the error message still appear?
Go to step 4.
The problem is solved.
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives, see
“Supported flash drives and file types” on page 72
Does the error message still appear?
Go to step 5.
The problem is solved.
Step 5
Check if the USB port is disabled by the system support person.
Does the error message still appear?
Contact
.
The problem is solved.
Troubleshooting
295
Summary of Contents for XM9100 Series
Page 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Page 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Page 267: ...Area H8 Area H9 Clearing jams 267...
Page 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...
