Lexmark XM7100 Series, User Manual

Page: 344 / 388

Action Yes No
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Contact customer
support .
The problem is
solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a
From the printer control panel, set the paper type and weight
in the Paper menu to match the paper loaded in the tray.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is
solved.
Troubleshooting 344