Lexmark XM3142, User Manual

Page: 236 / 273

Action Yes No
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Contact customer
support .
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a
From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery .
b
In the Jam Recovery menu, touch On or Auto .
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved. Contact customer
support .
E-mailing problems
Disabling the “SMTP server not set up” error message
From the home screen, touch Settings > E
‑
mail > E
‑
mail Setup > Disable “SMTP Server not set up” error >
On .
To prevent the error from happening again, do one or more of the following:
•
Update the printer firmware. For more information, see “Updating firmware” on page 50 .
•
Configure the e
‑
mail SMTP settings. For more information, see “Configuring the e
‑
mail SMTP settings” on
page 37 .
Troubleshoot a problem 236