Lexmark XM1342, User Manual

Page: 207 / 237

Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved. Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer .
Can you receive faxes?
The problem is
solved. Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 154 .
Can you receive faxes?
The problem is
solved. Contact customer
support .
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a
From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages .
b
Correct any print quality defects. For more information, see
“Print quality is poor” on page 154 .
Is the fax print quality satisfactory?
The problem is
solved. Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls .
b
In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved. Contact customer
support .
Troubleshoot a problem 207