Scanner does not respond
Action
Yes
No
Step 1
a
Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b
Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is turned on.
b
Resolve any error messages that appear on the display.
c
Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a
Turn off the printer, wait for about 10 seconds, and then turn the
printer on.
b
Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact
Adjusting scanner registration
1
From the home screen, touch
Settings
>
Device
>
Maintenance
>
Configuration Menu
>
Scanner
Configuration
>
Scanner Manual Registration
.
2
In the Print Quick Test menu, touch
Start
.
3
Place the Print Quick Test page on the scanner glass, and then touch
Flatbed Registration
.
4
In the Copy Quick Test menu, touch
Start
.
5
Compare the Copy Quick Test page with the original document.
Note:
If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6
until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1
From the home screen, touch
Settings
>
Device
>
Maintenance
>
Configuration Menu
>
Scanner
Configuration
>
Scanner Manual Registration
.
2
In the Print Quick Test menu, touch
Start
.
Troubleshooting
269
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...