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Flex, fan, and align the paper edges before loading.

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Do not use paper that has been cut or trimmed by hand.

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Do not mix paper sizes, weights, or types in the same tray.

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Make sure that the paper size and type are set correctly on the computer or printer control panel.

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Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

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When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.

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When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Printer jam locations

1

Multipurpose feeder

2

Door B

3

Automatic document feeder (ADF)

4

Standard bin

5

Door G

6

Finisher bin

7

Trays

Clearing jams

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Summary of Contents for XC6152

Page 1: ...CX820 CX827 XC6152 XC6153 MFPs User s Guide October 2020 www lexmark com Machine type s 7563 Model s 136 137 ...

Page 2: ...Supported applications 18 Setting up Forms and Favorites 18 Setting up Card Copy 19 Using Shortcut Center 19 Setting up Scan Center 19 Setting up Device Quotas 20 Using QR Code Generator 20 Conﬁguring Eco Settings 21 Using Customer Support 21 Creating a Cloud Connector proﬁle 21 Managing bookmarks 22 Managing contacts 23 Setting up and using the accessibility features 25 Enabling Magniﬁcation mode...

Page 3: ...ﬂash drive 40 Supported ﬂash drives and ﬁle types 41 Conﬁguring conﬁdential jobs 42 Printing conﬁdential and other held jobs 42 Printing from a Cloud Connector proﬁle 43 Printing a font sample list 43 Printing a directory list 44 Canceling a print job 44 Copying 45 Using the automatic document feeder and scanner glass 45 Making copies 45 Copying photos 45 Copying on letterhead 46 Copying on both s...

Page 4: ...nging the fax resolution 61 Adjusting the fax darkness 61 Printing a fax log 61 Blocking junk faxes 61 Holding faxes 61 Forwarding a fax 61 Scanning 62 Using the automatic document feeder and scanner glass 62 Scanning to an FTP server 62 Creating an FTP shortcut 62 Creating a network folder shortcut 62 Scanning to a ﬂash drive 63 Scanning to a fax server 64 Sending scanned documents to a computer ...

Page 5: ...ettings 153 Statement of Volatility 153 Maintaining the printer 155 Setting up e mail alerts 155 Viewing reports 155 Adjusting the speaker volume 155 Networking 156 Setting up serial printing Windows only 158 Cleaning printer parts 159 Ordering parts and supplies 164 Replacing parts and supplies 168 Storing supplies 200 Moving the printer 200 Saving energy and paper 201 Recycling 202 Clearing jams...

Page 6: ...G 215 Troubleshooting 219 Network connection problems 219 Hardware options problems 221 Issues with supplies 223 Paper feed problems 225 Printing problems 228 Color quality problems 251 Faxing problems 254 Scanning problems 257 Contacting customer support 261 Upgrading and migrating 262 Hardware 262 Software 278 Firmware 278 Notices 280 Index 295 Contents 6 ...

Page 7: ...Y Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the powe...

Page 8: ...20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate ﬂoor standing...

Page 9: ...ted and approved to meet strict global safety standards with the use of speciﬁc manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation to a service representative This product uses a printing process that heats the p...

Page 10: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer ﬁrmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com Product videos Go to http infoserve lexmark com idv Information on setting up and conﬁguring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help...

Page 11: ...d with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with the printer or go to http support lexmark com Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors and to install hardware opt...

Page 12: ...d the printer for proper ventilation 1 Top 330 mm 13 in 2 Right side 152 mm 6 in 3 Front 381 mm 15 in 4 Left side 457 mm 18 in 5 Rear 203 mm 8 in Printer conﬁgurations CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported conﬁgurations see www...

Page 13: ...void the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY To reduce the risk of ﬁre use on...

Page 14: ...f this connection method is supported in your country or region Note Remove the plug to access the port 2 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL ﬁlter or VoIP adapter or any other adapter that allows you to access the telephone line to send and receive faxes 3 USB printer port Connect the printer to a computer 4 Ethernet port Connect the pr...

Page 15: ...er numbers or symbols in an input ﬁeld 5 Pause button Place a dial pause in a fax number 6 Start button Start a job depending on which mode is selected 7 Clear all or Reset button Reset the default settings of a function such as copying faxing or scanning 8 Stop or Cancel button Stop the current job 9 Backspace button Move the cursor backward and delete a character in an input ﬁeld 10 Indicator li...

Page 16: ...de Blinking amber The printer is in hibernate mode Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Copy Make copies 2 E mail Send e mails 3 Change Language Change the language on the printer display 4 Fax Send fax 5 Settings Access the printer menus 6 Held Faxes Show all the curr...

Page 17: ...nts directly to the computer 11 FTP Scan and save documents directly to an FTP server 12 Bookmarks Organize all bookmarks 13 Held Jobs Show all the current held print jobs 14 USB Drive View select or print photos and documents from a ﬂash drive 15 Job Queue Show all the current print jobs Note You can also access this setting by touching the top section of the home screen These settings may also a...

Page 18: ...otas XC6152 XC6153 QR Code XC6152 XC6153 Eco Settings XC6152 XC6153 Cloud Connector XC6152 XC6153 Setting up Forms and Favorites 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then tem...

Page 19: ...at the scan resolution does not exceed 150 dpi for color and 300 dpi for black and white You need a printer hard disk to scan multiple cards Make sure that the printer network and e mail settings are conﬁgured 4 Apply the changes Using Shortcut Center 1 From the home screen touch Shortcut Center and then select a printer function 2 Touch Create Shortcut and then conﬁgure the settings 3 Touch Save ...

Page 20: ... changes Note For information on how to conﬁgure the application and its security settings see the Device Quotas Administrator s Guide Using QR Code Generator Notes This application is supported only in some printer models For more information see Supported applications on page 18 You may need administrative rights to access the application 1 Open a web browser and then type the printer IP address...

Page 21: ...ud Connector proﬁle Note This application is available only in certain country or region For more information contact your Lexmark representative 1 From the home screen touch Cloud Connector 2 Select a cloud service provider 3 Touch Create or 4 Type a unique proﬁle name Note We recommend creating a PIN to protect the proﬁle 5 Touch OK and then take note of the authorization code Note The authoriza...

Page 22: ...formation for your web browser For FTP type the FTP address For example myServer myDirectory Enter the FTP port Port 21 is the default port for sending commands For SMB type the network folder address For example myServer myShare myFile pdf Type the network domain name If necessary select the Authentication type for FTP and SMB To limit access to the bookmark enter a PIN Note The application suppo...

Page 23: ...in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 From the Contact Groups section add a group name Note You can assign one or more contacts to the group 4 Apply th...

Page 24: ...address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 Do either of the following From the Contacts section select a contact that you want to delete From the Contact Groups se...

Page 25: ... hold the 5 key until you hear a voice message 2 Press Tab to navigate the focus cursor to the OK button and then press Enter Notes Voice Guidance is also activated when you insert headphones into the headphone jack To adjust the volume use the volume buttons at the bottom part of the control panel Adjusting the Voice Guidance speech rate 1 From the home screen select Settings Device Accessibility...

Page 26: ...age that are beyond the limits of the screen Note This gesture requires the use of two ﬁngers to drag across a zoomed image Swipe up then left Exit an application and return to the home screen Swipe down then left Cancel a job Go back to the previous setting Exit the screen that appears without changing any setting or value Swipe up then down Repeat a spoken prompt Using the keyboard on the displa...

Page 27: ...ia Conﬁguring Universal paper settings 1 From the home screen touch Settings Paper Media Conﬁguration Universal Setup 2 Conﬁgure the settings Loading trays CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid paper jams do not remove trays while the printer is busy 2 Adjust the guides...

Page 28: ... for two sided printing Load letterhead faceup with the header on the right side of the tray for one sided print jobs that require ﬁnishing Load letterhead facedown with the header on the left side of the tray for two sided print jobs that require ﬁnishing Load pre punched paper with the holes toward the front or left side of the tray Load envelopes with the ﬂap side down and against the back side...

Page 29: ...e and paper type in the Paper menu to match the paper loaded Loading the multipurpose feeder 1 Open the multipurpose feeder 2 Adjust the guide to match the size of the paper you are loading 3 Flex fan and align the paper edges before loading Loading paper and specialty media 29 ...

Page 30: ...to match the paper loaded in the tray Linking trays 1 From the home screen touch Settings Paper Tray Conﬁguration select a paper source 2 Set the same paper size and paper type for the trays that you are linking 3 From the home screen touch Settings Device Maintenance Conﬁguration Menu Tray Conﬁguration Tray Linking 4 Touch Automatic To unlink trays make sure that no trays have the same paper size...

Page 31: ...ortrait2 148 x 210 mm 5 8 x 8 3 in X X A6 105 x 148 mm 4 1 x 5 8 in X X X Banner Max width 215 9 mm 8 5 in Max length 1320 8 mm 52 in X X X X X Executive 184 2 x 266 7 mm 7 3 x 10 5 in X X Folio 215 9 x 330 2 mm 8 5 x 13 in X JIS B5 182 x 257 mm 7 2 x 10 1 in X X Legal 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in X Oﬁcio 216 x 340 mm 8 5 x 13 4 in X 1 This paper source does n...

Page 32: ...1321 mm 8 27 x 8 5 in to 8 27 x 52 in X X X X X 7 3 4 Envelope 98 x 190 5 mm 3 9 x 7 5 in X X X X 9 Envelope 98 4 x 225 4 mm 3 86 x 8 9 in X X X X 10 Envelop e 104 8 x 241 3 mm 4 1 x 9 5 in X X X X B5 Envelop e 176 x 250 mm 6 9 x 9 8 in X X X X C4 Envelop e 229 x 324 mm 9 x 13 in X X X X X C5 Envelop e 162 x 229 mm 6 4 x 9 in X X X X DL Envelop e 110 x 220 mm 4 3 x 8 7 in X X X X Other Envelope 98...

Page 33: ...X A6 105 x 148 mm 4 1 x 5 8 in X X X X X Executive 184 2 x 266 7 mm 7 3 x 10 5 in X Folio 215 9 x 330 2 mm 8 5 x 13 in JIS B5 182 x 257 mm 7 2 x 10 1 in X Legal 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in Oﬁcio 216 x 340 mm 8 5 x 13 4 in Statement 139 7 x 215 9 mm 5 5 x 8 5 in X X X Universal 139 7 x 148 mm to 215 9 x 359 9 mm 5 5 x 5 8 in to 8 5 x 14 2 in X X X X X Universa...

Page 34: ... x 225 4 mm 3 86 x 8 9 in X X X X X X 10 Envelope 104 8 x 241 3 mm 4 1 x 9 5 in X X X X X X B5 Envelope 176 x 250 mm 6 9 x 9 8 in X X X X X X C4 Envelope 229 x 324 mm 9 x 13 in X X X X X X C5 Envelope 162 x 229 mm 6 4 x 9 in X X X X X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X X X X X Other Envelope 98 4 x 162 mm to 229 x 359 9 mm 3 9 x 6 4 in to 9 x 14 2 in X X X X X X A5 portrait reports as Uni...

Page 35: ...Preprinted X Colored Paper X Light Paper X Heavy Paper X Rough Cotton X 1 Supports up to 176 g m2 of card stock weight 2 Card stock that weighs more than 176 g m2 is supported only in one sided printing using the standard 550 sheet tray Supported output types Paper type Staple ﬁnisher Multiposition staple hole punch ﬁnisher Non ﬁnishing Offset Staple Standard bin Normal and offset stacking 2 bin m...

Page 36: ...sheet tray 2200 sheet tray Envelope tray Multipurpose feeder Plain Paper1 2 60 176 g m2 16 47 lb 3 60 120 g m2 16 32 lb N A 60 176 g m2 16 47 lb Banner Paper N A N A N A 90 105 g m2 24 28 lb Glossy 88 176 g m2 60 120 lb N A N A 88 176 g m2 60 120 lb 1 Grain short paper that weighs at least 90 g m2 24 lb is supported in two sided printing 2 Recycled paper that weighs 75 120 g m2 20 32 lb is support...

Page 37: ...opes N A N A 60 105 g m2 16 28 lb 4 5 60 105 g m2 16 28 lb 1 Grain short paper that weighs at least 90 g m2 24 lb is supported in two sided printing 2 Recycled paper that weighs 75 120 g m2 20 32 lb is supported in two sided printing 3 The paper weight is also supported in two sided printing 4 100 cotton content maximum weight is 24 lb bond 5 28 lb bond envelopes are limited to 25 cotton content P...

Page 38: ...from a mobile device Printing from a mobile device using Lexmark Mobile Print LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer 1 Open the document and then send or share the document to Lexmark Mobile Print Note Some third party applications may not support the send or share feature For more information see the documentation that came with the ...

Page 39: ...r select a document from your ﬁle manager 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Tap Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certiﬁed printer Notes Make sure that the Apple device and the printer are connected to the same network I...

Page 40: ...r and then adjust the settings if necessary 4 Print the document Printing from a ﬂash drive 1 Insert the ﬂash drive Notes If you insert the ﬂash drive when an error message appears then the printer ignores the ﬂash drive If you insert the ﬂash drive while the printer is processing other print jobs then Busy appears on the display 2 From the display touch the document that you want to print If nece...

Page 41: ...6GB and 32GB Notes The printer supports high speed USB ﬂash drives with full speed standard USB ﬂash drives must support the File Allocation Table FAT system File types Documents PDF version 1 7 or earlier HTML XPS Microsoft ﬁle formats doc docx xls xlsx ppt pptx Images dcx gif JPEG or jpg bmp pcx TIFF or tif png Printing 41 ...

Page 42: ...at the printer prints a copy before printing the remaining copies Note Verify jobs print one copy to check if it is satisfactory before printing the remaining copies Reserve Job Expiration Set the expiration time that the printer stores print jobs Note Reserve held jobs are automatically deleted after printing Require All Jobs to be Held Set the printer to hold all print jobs Keep duplicate docume...

Page 43: ...nt job For conﬁdential print jobs navigate to Held jobs select your user name Conﬁdential enter the PIN select the print job conﬁgure the settings Print For other print jobs navigate to Held jobs select your user name select the print job conﬁgure the settings Print Printing from a Cloud Connector proﬁle Note This application is available only in certain country or region For more information cont...

Page 44: ...ouch Job Queue Note You can also access this setting by touching the top section of the home screen 2 Select the job to cancel From the computer 1 Depending on the operating system do either of the following Open the printers folder and then select your printer From the System Preferences in the Apple menu navigate to your printer 2 Select the job to cancel Printing 44 ...

Page 45: ...n media such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the ...

Page 46: ...ouch Copy Paper Setup 3 Adjust the settings 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Copy Scale specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto 3 Copy the document Collating copies 1 Load an original do...

Page 47: ...ument into the ADF tray or on the scanner glass 2 From the home screen touch Copy Pages per Side 3 Adjust the settings 4 Copy the document Creating a copy shortcut 1 From the home screen touch Copy 2 Conﬁgure the settings and then touch 3 Create a shortcut Copying 47 ...

Page 48: ...hin media such as magazine clippings Place the document facedown in the corner with the arrow Conﬁguring the SMTP server for e mail From the control panel 1 From the control panel touch Settings E mail E mail Setup 2 Conﬁgure the settings From the Embedded Web Server 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home ...

Page 49: ...also enter the recipient using the address book or shortcut number 3 If necessary conﬁgure the output ﬁle type settings 4 Send the e mail Using the shortcut number 1 From the control panel press and then enter the shortcut number using the keypad 2 Send the e mail Creating an e mail shortcut 1 From the home screen touch E mail 2 Conﬁgure the settings and then touch 3 Create a shortcut E mailing 49...

Page 50: ...n is enabled and not fully set up Warning Potential Damage Do not touch cables or the printer in the area shown while actively sending or receiving a fax Conﬁguring the SMTP server for fax From the control panel 1 From the control panel touch Settings Fax Fax Server Setup Fax Server E mail Settings 2 Conﬁgure the settings Note To use the SMTP server setting for e mail enable Use E mail SMTP Server...

Page 51: ...ection Setting up fax using a standard telephone line CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To re...

Page 52: ...tically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically then set the printer to pick up on a speciﬁed number of rings Setup 2 Printer is sharing the line with an answering machine Note If you subscribe to a distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have...

Page 53: ...ne wall jack 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog wall jack 3 Connect the answering machine to the telephone port of the printer Faxing 53 ...

Page 54: ...le to an active analog wall jack Notes If you have only one telephone number on your line then set the printer to receive faxes automatically Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to six Faxing 54 ...

Page 55: ... the telephone to the telephone port of the printer Notes This setup works best if you are using voice mail more often than fax and if you subscribe to a distinctive ring service When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically but turn off the voice mail service wh...

Page 56: ...this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority The standard wall jack adopted by most countries or regions is RJ11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter for your country or region may not come wi...

Page 57: ...ble to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connector to the same wall jack then connect it directly to the telephone adapter Faxing 57 ...

Page 58: ... port is for telephones Connect the printer to any of the N ports 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Faxing 58 ...

Page 59: ...r Custom 3 Conﬁgure the settings Using the automatic document feeder and scanner glass Automatic document feeder ADF Scanner glass Use the ADF for multiple page or two sided documents Load an original document faceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner ...

Page 60: ...end the fax job For Macintosh users 1 With a document open choose File Print 2 Select the printer and enter the recipient number 3 If necessary conﬁgure other fax settings 4 Send the fax job Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Fax To enter the fax number Done 3 Touch Send Time conﬁgure the settings and then touc...

Page 61: ...kness and then adjust the setting 4 Send the fax Printing a fax log 1 From the home screen touch Settings Reports Fax 2 Touch Fax Job Log or Fax Call Log Blocking junk faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Holding faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Holding Faxes 2 Selec...

Page 62: ... magazine clippings Place the document facedown in the corner with the arrow Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen touch FTP and then enter the needed information 3 If necessary conﬁgure other FTP settings 4 Send the FTP job Creating an FTP shortcut 1 From the home screen touch FTP 2 Enter the FTP server address and ...

Page 63: ... an original document into the ADF tray or on the scanner glass 2 Insert the ﬂash drive 3 Touch Scan to USB and adjust the settings if necessary Note If the USB Drive screen does not appear then touch USB Drive on the home screen 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction do not touch the ﬂash drive or the printer in the area shown while actively prin...

Page 64: ...ouch Scan Proﬁles Scan To Computer 3 Select the scan proﬁle where you want to save the document Scanning to a Cloud Connector proﬁle Note This application is available only in certain country or region For more information contact your Lexmark representative 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Cloud Connector 3 Select a cloud service p...

Page 65: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 65 ...

Page 66: ...efaults Fax Fax Defaults E mail E mail Setup E mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Ethernet TCP IP SNMP IPSec 802 1x LPD Conﬁguration HTTP FTP Settings ThinPrint USB Restrict external network access Google Cloud Print Wi Fi Direct Security Login Methods Schedule USB Devices Security Audit Log Login Restr...

Page 67: ...age Set the language of the text that appears on the display Country Region Identify the country or region that the printer is conﬁgured to operate Run initial setup Off On Run the setup wizard Keyboard Keyboard Type Select a language as a keyboard type Note All the Keyboard Type values may not appear or may require special hardware be installed to appear Displayed information Display Text 1 IP Ad...

Page 68: ... On Specify whether the Custom Job Scanning setting appears for copy scan and fax Note This menu item appears only when a hard disk is installed One Page Flatbed Scanning Off On Set the printer to scan any type of job involving the scanner glass as a single page Note The printer returns to the home screen after performing a single ﬂatbed scan instead of displaying prompts Output Lighting Off On En...

Page 69: ...rkness of text images Print Color Saver Off On Reduce the amount of toner used to print graphics and images Copy Sides 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document Copy Pages per Side Off 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the scanning behavior based on the origina...

Page 70: ... come on when a printer error occurs ADF Loaded Beep Off On Enable a sound when loading paper into the ADF Alarm Control Off Single Continuous Set the number of times that the alarm sounds when the printer requires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Display Estimates Pages Percent Determine the un...

Page 71: ...ress or host name of your secondary or backup SMTP server E mail Alerts Setup E mail Setup Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SMTP server E mail Alerts Setup E mail Setup SMTP Timeout 5 30 seconds 30 Specify how long before the printer times out if the SMTP server does not respond E mail Alerts Setup E mail Setup Reply Address Specify a ...

Page 72: ...ials are required for device initiated e mails E mail Alerts Setup E mail Setup User Initiated E mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E mail address and Password Prompt user Set whether credentials are required for user initiated e mails E mail Alerts Setup E mail Setup Use Active Directory Device Credentials Off On Enable user credentials and group de...

Page 73: ...ion Auto Continue Off On 5 seconds Let the printer continue processing or printing a job automatically after clearing certain attendance conditions Error Prevention Auto Reboot Auto Reboot Reboot when idle Reboot always Reboot never Set the printer to restart when an error occurs Error Prevention Auto Reboot Max Auto Reboots 1 20 2 Set the number of automatic reboots that the printer can perform E...

Page 74: ...o Set the printer to reprint jammed pages Jam Content Recovery Scanner Jam Recovery Job level Page level Specify how to restart a scan job after resolving a paper jam Note An asterisk next to a value indicates the factory default setting Power Management Menu item Description Sleep Mode Proﬁle Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing Set the printer to stay i...

Page 75: ...ge and performance information to Lexmark Note Information Send Time appears only when you select any of the settings in Information Sent to Lexmark except None Information Send Time Start Time Stop Time Note An asterisk next to a value indicates the factory default setting Accessibility Menu item Description Duplicate Key Strike Interval 0 5 0 Set the interval in seconds during which the printer ...

Page 76: ...inter Speak Passwords PINs Off On Set the printer to read out loud passwords or personal identiﬁcation numbers Speech Rate Very Slow Slow Normal Fast Faster Very Fast Rapid Very Rapid Fastest Set the Voice Guidance speech rate Note An asterisk next to a value indicates the factory default setting Restore Factory Defaults Menu item Description Restore Settings Restore all settings Restore printer s...

Page 77: ...Tray Conﬁguration Tray Linking Automatic Off Set the printer to link the trays that have the same paper type and paper size settings Tray Conﬁguration Show Tray Insert Message Off Only for unknown sizes Always Display a message that lets the user change the paper size and paper type settings after inserting the tray Tray Conﬁguration A5 Loading Short Edge Long Edge Determine the default loading or...

Page 78: ... the supply usage history such as number of pages and days remaining to the factory shipped level Supply Usage And Counters Fuser Reset Reset Black Dev Unit Counter Reset the counter after installing a new part or supply Tiered Coverage Ranges Tiered Coverage Metrics Show Hide Tiered Coverage Ranges Highlight Range Business Range Graphics Range Adjust the amount of color coverage for each printing...

Page 79: ... hard disk is installed Print Conﬁguration Black Only Mode Off On Print non copy jobs in grayscale Print Conﬁguration Color Trapping Off 1 2 3 4 5 Enhance the printed output to compensate for misregistration in the printer Print Conﬁguration Font Sharpening 0 150 24 Set a text point size value below which the high frequency screens are used when printing font data For example if the value is 24 th...

Page 80: ...ens Off On Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal to the Screen Timeout setting Device Operations Honor orientation on fast path copy Off On Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs Device Operations Clean sensing and laser optics Set the printer to run it...

Page 81: ...enance Counter Reset the counter after replacing the ADF maintenance kit Scanner Conﬁguration Edge Erase Flatbed Edge Erase 3 ADF Edge Erase 3 Set the size in millimeters of the no print area around an ADF or ﬂatbed scan job Scanner Conﬁguration ADF Deskew ADF Electronic Deskew On Reduce skewing of documents that are scanned from the ADF Scanner Conﬁguration Disable Scanner Enabled Disabled ADF Di...

Page 82: ...all information on nonvolatile memory and information on the hard disk Note Sanitize all information on hard disk appears only when a hard disk is installed Visible Home Screen Icons Menu Description Copy E mail Fax Status Supplies Job Queue Change Language Shortcut Center Address Book Bookmarks Held Jobs USB FTP Scan Proﬁles App Proﬁles Display Customization Forms and Favorites Scan Center Card C...

Page 83: ...of the paper Flip Style Long Edge Short Edge Determine which side of the paper is bound when performing two sided printing Blank Pages Print Do Not Print Print blank pages that are included in a print job Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job Separator Sheets None Between Copies Between Jobs Be...

Page 84: ...age images when using the Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using the Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using the Pages per Side menu Copies 1 9999 1 Specify the number of copies for each print job Print Area Normal Fit to page Whole Page Set the p...

Page 85: ...ing This menu item appears only when a multiposition staple hole punch ﬁnisher is installed Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between Copies offsets each copy of a print job if Collate is set to On 1 2 1 2 1 2 If Collate is set to Off 1 1 1 2 2 2 then each set of printed pages is offset such as all page 1s and all pa...

Page 86: ...een downloaded to the printer Note This menu item appears only when a printer hard disk is installed Resource Save Off On Determine what the printer does with downloaded resources such as fonts and macros when it receives a job that requires more than the available memory Notes When set to Off the printer retains downloaded resources only until memory is needed Resources associated with the inacti...

Page 87: ...es where CMYK color speciﬁcations are used RGB Contrast 0 to 5 0 RGB Saturation 0 to 5 0 Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance Cyan 5 to 5 0 Magenta 5 to 5 0 Yellow 5 to 5 0 Black 5 to 5 0 Reset Defaults Adjust the amount of toner that is used for each color Color Correction Off Auto Manual Modify the color setti...

Page 88: ...Action at End of Frequency None E mail Current Log E mail Delete Current Log Post Current Log Post Delete Current Log Specify how the printer responds when the frequency threshold expires Note The value deﬁned in Accounting Log Frequency determines when this action is triggered Log Near Full Level Off On 5 Specify the maximum size of the log ﬁle before the printer executes the Log Action at Near F...

Page 89: ...n the TCP IP menu is used as the default log ﬁle preﬁx Note An asterisk next to a value indicates the factory default setting XPS Menu item Description Print Error Pages Off On Print the error pages that the printer encountered while processing an XPS ﬁle Minimum Line Width 1 30 2 Set the minimum stroke width Notes Jobs printed in 1200 dpi use the value directly Jobs printed in 4800 CQ use half th...

Page 90: ...art ﬁle Image Smoothing Off On Enhance the contrast and sharpness of low resolution images Note This setting has no effect on images with a resolution of 300 dpi or higher Font Priority Resident Flash Disk Establish the font search order Notes Resident sets the printer to search its memory for the requested font before searching the ﬂash memory or printer hard disk Flash Disk sets the printer to s...

Page 91: ...he page Lines per Page 1 255 Specify the number of lines of text for each page printed through the PCL data stream Notes This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page 60 is the U S factory default setting 64 is the international factory default setting PCL5 Minimum Line Width 1 30 2 Set the initial m...

Page 92: ...value assigned for each paper source Tray Renumber Restore Defaults Restore the tray renumber values to their factory defaults Print Timeout Off On 90 seconds Set the printer to end a print job after it has been idle for the speciﬁed amount of time Note An asterisk next to a value indicates the factory default setting HTML Menu item Description Font Name Times Set the font to use when printing HTM...

Page 93: ...en Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Specify the orientation of text and graphics on the page Note An asterisk next to a value indicates the factory default setting Paper Tray Conﬁguration Menu item Description Default Source Tray x 1 Multipurpose Feeder Manual Paper Manual Envelope Set the paper source ...

Page 94: ... to a value indicates the factory default setting Media Conﬁguration Universal Setup Menu item Description Units of Measure Inches Millimeters Specify the unit of measurement for the universal paper Note Inches is the U S factory default setting Millimeters is the international factory default setting Portrait Width 3 52 inches 8 5 76 1321 mm 216 Set the portrait width of the universal paper Portr...

Page 95: ...e 2 scans per side Off On Assign a scan size name and conﬁgure the scan settings Media Types Menu item Description Plain Card Stock Recycled Transparency Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough Cotton Custom Type X Specify the texture weight and orientation of the paper Understanding the printer menus 95 ...

Page 96: ...in Type Assignment assigns each paper type a bin or a linked bin set Custom Bin Names Standard Bin Bin x Assign a name for the bin Note An asterisk next to a value indicates the factory default setting Copy Copy Defaults Menu item Description Content Type Text Text Photo Photo Graphics Improve the output result based on the content of the original document Content Source Black and White Laser Colo...

Page 97: ...f a sheet of paper Print Page Borders Off On Place a border around each image when printing multiple pages on a single page Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Print multiple copies in sequence Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between Copies offsets each copy of a print job if Collate is set to On 1 2 1 2 1 2 If ...

Page 98: ...per sizes Set the paper size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Copy to Source Tray x 1 Multipurpose Feeder Auto Size Match Specify the paper source for the copy job Temperature 4 to 4 0 Specify whether to generate a cooler or warmer output Darkness 1 to 9 5 Adjust the darkness of the scanned image Number of Copie...

Page 99: ...efault Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 1 9 5 Area Sensitivity 1 9 5 Conﬁgure the auto color detection setting Contrast Best for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Fixed Level 4 to 4 0 Remove the background color o...

Page 100: ...r Transparency Separators Off On Insert a blank sheet between transparencies Output Bin Standard Bin Bin x Specify the output bin Allow Priority Copies Off On Interrupt a print job to make copies Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan the next set with the same or different settings Note This menu item appears...

Page 101: ...y default setting Fax Setup General Fax settings Menu item Description Fax Name Identify your fax machine Fax Number Identify your fax number Fax ID Fax Name Fax Number Notify fax recipients of your fax name or fax number Enable Manual Fax Off On Set the printer to fax manually Notes This menu item requires a line splitter and a telephone handset Use a regular telephone line to answer an incoming ...

Page 102: ...ne is connected to the printer Note Detection takes place when turning on the printer and before each call Enable Line In Wrong Jack Detection Off On Determine whether a telephone line is connected to the correct port on the printer Note Detection takes place when turning on the printer and before each call Enable Extension in Use Support Off On Determine whether a telephone line is used by anothe...

Page 103: ... document Note This menu item appears only in some printer models Content Type Text Text Photo Photo Graphics Improve the output result based on the content of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the source of the original document Darkness 1 9 5 Adjust the darkness of the scanned...

Page 104: ...mount of background visible on a scanned image Note If you want to remove the background color from the original document then set Background Detection to Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create a negative image of the original document Shadow ...

Page 105: ...on process caused by telephone line noise and poor signal strength Enable Fax Scans On Off Fax documents that are scanned at the printer Driver to Fax On Off Allow the print driver to send fax Allow Save as Shortcut On Off Save fax numbers as shortcuts on the printer Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for sending fax Custom Job Scanning Off On Turn on scanning of custom job...

Page 106: ...scription Fax Job Waiting None Toner Toner and Supplies Remove fax jobs that request speciﬁc unavailable resources from the print queue Rings to Answer 1 25 3 Set the number of rings for incoming fax Auto Reduction On Off Scale incoming fax to ﬁt on the page Paper Source Tray X Auto Set the paper source for printing incoming fax Sides On Off Print on both sides of the paper Separator Sheets None B...

Page 107: ...printed fax document Note This menu item appears only when a ﬁnisher is installed Holding Faxes Held Fax Mode Off Always On Manual Scheduled Hold received faxes from printing until they are released Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Enable Fax Receive On Off Set the printer to receive fax Enable Color Fax Receive On Off Set ...

Page 108: ...rint Print and Forward Forward Specify whether to forward received fax Forward To Destination 1 Destination 2 Specify where to forward received fax Note This menu item appears only when Fax Forwarding is set to Print and Forward or Forward Conﬁrmation E mail Send a conﬁrmation e mail when fax forwarding is successful Note The e mail is sent only when forwarding to FTP or Network Share destinations...

Page 109: ...x Off On Footer x Note An asterisk next to a value indicates the factory default setting Fax Log settings Menu item Description Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successful fax transmission or transmission error Note An asterisk next to a value ...

Page 110: ...ary of all fax jobs Enable Call Log On Off View a summary of fax dialing history Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Note An asterisk next to a value indicates the factory default setting Speaker settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volume Rin...

Page 111: ...ail Settings menu are not shown Primary SMTP Gateway Type the IP address or host name of the primary SMTP server Primary SMTP Gateway Port 1 65535 25 Enter the port number of the primary SMTP server Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SM...

Page 112: ...t user Specify whether credentials are required for user initiated e mail Use Active Directory Device Credentials Off On Enable user credentials and group destinations to connect to the SMTP server Device Userid Specify the user ID and password to connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain ...

Page 113: ...ilm Magazine Newspaper Press Other Improve the output result based on the source of the original document Fax Resolution Standard Fine Super Fine Ultra Fine Set the fax resolution Sides Off Short Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document Darkness 1 9 5 Set the darkness of the output Orientation Portrait Landscape Specify the orienta...

Page 114: ...umber of the primary SMTP server Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SMTP server SMTP Timeout 5 30 seconds 30 Set the time before the printer times out if the SMTP server does not respond Reply Address Specify a reply address in the e ma...

Page 115: ... Specify whether credentials are required for user initiated e mail Device Userid Specify the user ID and password to connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Note An asterisk next to a value indicates the factory default setting E mail Defaults Menu it...

Page 116: ...s installed Content Type Text Text Photo Photo Graphics Improve the output result based on the content type of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture ﬁle content in color or i...

Page 117: ... and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 E mail Bit Depth 1 bit Conﬁgure the auto color detection setting Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi Specify the minimum resolution for the scanned image JPEG Quality Best for content 5 95 Set the JPEG quality of the scanned image Contrast Best for content 0 5 Specify the cont...

Page 118: ...he original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Max E mail Size 0 65535 0 Set the allowable ﬁle size for each e mail Size Error Message Specify an error message that the printer sends when an e mail exceeds its allowable ﬁle size Note You can type up to 1024 characters Limit Destinations Limit sending of e mail only t...

Page 119: ...g Print log Do Not Print Log Print Only For Error Print a transmission log for e mail scans Log Paper Source Tray x 1 Multipurpose Feeder Specify the paper source for printing e mail logs Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan the next s...

Page 120: ... of the server that is hosting the images that are included in the e mail Login Password Path File Name Web Link FTP FTP Defaults Menu item Description Format JPEG jpg PDF pdf TIFF tif XPS xps TXT txt RTF rtf DOCX docx CSV csv Specify the ﬁle format for the scanned image Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Conﬁgure the settings for optical character...

Page 121: ... Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture ﬁle content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scanned image Orientation Portrait Landscape Sp...

Page 122: ... color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 FTP Bit Depth 1 bit Conﬁgure the auto color detection setting JPEG Quality Best for content 5 95 Set the JPEG quality of the scanned image Contrast Best for content 0 1 2 3 4 5 Specify the contrast for the scanned image Background Removal Background Detection Conten...

Page 123: ...ans in relation to blank pages in the original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Text Default 5 95 75 Set the quality of text on the scanned image Text Photo Default 5 95 75 Set the quality of text and photo on the scanned image Photo Default 5 95 50 Set the quality of photo on the scanned image Use Multi Page TIFF ...

Page 124: ...n FTP address as a shortcut Adjust ADF Skew Off On Set the printer to adjust the skewed images from documents that are scanned from the ADF Note An asterisk next to a value indicates the factory default setting USB Drive Flash Drive Scan Menu item Description Format JPEG jpg PDF pdf TIFF tif XPS xps TXT txt RTF rtf DOCX docx CSV csv Specify the ﬁle format for the scanned image Global OCR Settings ...

Page 125: ...ck and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture ﬁle content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scan...

Page 126: ... setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 Scan Bit Depth 1 bit Conﬁgure the auto color detection setting JPEG Quality Best for content 5 95 Set the JPEG quality of the scanned image Contrast Best for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Level 0 Remove the background color or image noise f...

Page 127: ...he quality of text and photo on the scanned image Photo Default 5 95 50 Set the quality of a photo on the scanned image Use Multi Page TIFF Off On Enable scanning of multiple TIFF images in one TIFF ﬁle TIFF Compression LZW JPEG Specify the compression type for TIFF ﬁles Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan ...

Page 128: ...aples top 1 staple bottom left corner 2 staples bottom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a ﬁnisher is installed Hole Punch Off On Punch holes along the edge of the printed output Note This menu item appears only when a multiposition staple hole punch ﬁnisher is installed Hole Punch Mode 2 holes 3 holes ...

Page 129: ...ide 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper Pages per Side Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images when using Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation...

Page 130: ...e speed of the currently active network card IPv4 Show the IPv4 address All IPv6 Addresses Show all IPv6 addresses Reset Print Server Reset all active network connections to the printer Note This setting removes all network conﬁguration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port R...

Page 131: ...ble Wi Fi Direct On Off Enable Wi Fi Direct capable devices to connect to the printer Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2 Personal 802 1x RADIUS Set the security mode for connecting the printer to Wi Fi devices IPv4 Enable DHCP On Set Static IP Address C...

Page 132: ...int jobs on the hard disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw binary PostScript print jobs Off ﬁlters print jobs using the standard protocol Ethernet Menu item Description Network Speed Show the speed of the active network adapter IPv4 Enable...

Page 133: ... binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off ﬁlters PostScript print jobs using the standard protocol Energy Efficient Ethernet On Off Auto Reduce power consumption when the printer does not receive data from the Ethernet network Note An asterisk next to a value indicates the factory default setting TCP IP Note...

Page 134: ... IP addresses that are allowed to communicate with the printer over TCP IP Notes Use a comma to separate each IP address You can add up to 50 IP addresses Restricted Server List Options Block All Ports Block Printing Only Block Printing and HTTP Only Specify the access option for IP addresses that are not in the list MTU 256 1500 Ethernet 1500 Specify a maximum transmission unit MTU parameter for ...

Page 135: ...NMP Note This menu appears only in network printers or printers that are attached to print servers Menu item Description SNMP Versions 1 and 2c Enabled Off On Allow SNMP Set Off On Enable PPM MIB Off On SNMP Community Conﬁgure Simple Network Management Protocol SNMP versions 1 and 2c to install print drivers and applications Note An asterisk next to a value indicates the factory default setting Un...

Page 136: ... to a value indicates the factory default setting IPSec Note This menu appears only in network printers or printers that are attached to print servers Menu item Description Enable IPSec Off On Enable Internet Protocol Security IPSec Base Conﬁguration Default Compatibility Secure Set the IPSec base conﬁguration Note This menu item appears only when Enable IPSec is set to On DH Diffie Hellman Group ...

Page 137: ...te Specify an IPSec certiﬁcate Note This menu item appears only when Enable IPSec is set to On Pre Shared Key Authenticated Connections Host x Conﬁgure the authenticated connections of the printer Note These menu items appear only when Enable IPSec is set to On Certiﬁcate Authenticated Connections Host x Address subnet Note An asterisk next to a value indicates the factory default setting 802 1x N...

Page 138: ...tion on the same line Note An asterisk next to a value indicates the factory default setting HTTP FTP Settings Menu item Description Enable HTTP Server Off On Access the Embedded Web Server to monitor and manage the printer Enable HTTPS Off On Enable Hypertext Transfer Protocol Secure HTTPS to encrypt data transferring to and from the print server Force HTTPS Connections On Off Force the printer t...

Page 139: ...guage Note When this setting is disabled the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu PS SmartSwitch Off On Set the printer to switch to PostScript emulation when a print job received through a USB port requires it regardless of the default printer language Note When this setting is disabled the printer does not examine incoming data a...

Page 140: ... seconds Subject Specify the subject and message of the notiﬁcation e mail Message Note An asterisk next to a value indicates the factory default setting Google Cloud Print Menu item Description Registration Register Register the printer to the Google Cloud Print server Options Enable Google Cloud Print Off On Print directly from your Google account Options Enable Local Discovery Off On Allow the ...

Page 141: ... Fi network Preferred Channel Number Auto 1 11 6 Show the PSK on the Network Setup Page Set PSK Set the preshared key PSK to authenticate and validate users on a Wi Fi connection Show PSK on Setup Page Off On Show the PSK on the Network Setup Page Group Owner IP Address Specify the IP address of the group owner Auto Accept Push Button Requests Off On Accept requests to connect to the network autom...

Page 142: ...r Dropout E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access Use Proﬁles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Print Network Folder Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Control access to the printer functions Note Some menu items...

Page 143: ...r management options Apps New Apps Slideshow Change Wallpaper Screen Saver Card Copy Scan Center Scan Center Custom x Forms and Favorites Control access to printer applications Local Accounts Menu item Description Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to the printer ...

Page 144: ...s 2 Mail System 3 System Daemons 4 Security Authorization Messages 5 Messages Generated Internally by Syslogs 6 Line Printer Subsystem 7 Network News Subsystem 8 UUCP Subsystem 9 Clock Daemon 10 Security Authorization Messages 11 FTP Daemon 12 NTP Subsystem 13 Log Audit 14 Log Alert 15 Clock Daemon 16 Local Use 0 local0 17 Local Use 1 local1 18 Local Use 2 local2 19 Local Use 3 local3 20 Local Use...

Page 145: ...strator when the log becomes full and begins to overwrite the oldest entries Log Full Behavior Wrap Over Older Entries E mail Log Then Delete All Entries Resolve log storage issues when the log ﬁlls its allotted memory E mail Full Alert Off On Send e mail notiﬁcation to the administrator when the log ﬁlls its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail not...

Page 146: ...ogin before the user is logged off automatically Note An asterisk next to a value indicates the factory default setting Conﬁdential Print Setup Menu item Description Max Invalid PIN 2 10 Set the number of times an invalid PIN can be entered Notes A value of zero turns off this setting When the limit is reached the print jobs for that user name and PIN are deleted Conﬁdential Job Expiration Off 1 H...

Page 147: ...24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later Require All Jobs to be Held Off On Set the printer to hold all print jobs Keep duplicate documents Off On Set the printer to print other documents with the same ﬁle name without overwriting any of the print jobs Note An asterisk next to a value indicates the factory default setting Disk Encryption Note Th...

Page 148: ...ion Protected Features Show Hide Show all the features that Function Access Control FAC protects regardless of the security permission that the user has Note Hide displays only FAC protected features that the user has access Print Permission Off On Let the user log in before printing Default Print Permission Login User Name Password User Name Set the default login for Print Permission Security Res...

Page 149: ...e and supply status Proﬁle List Print a list of proﬁles that are stored in the printer Asset Report Print a report that contains the printer serial number and model name Print Menu item Description Print Fonts PCL Fonts PS Fonts Print samples and information about the fonts that are available in each printer language Print Demo Demo Page Print a page that shows the printer capabilities and support...

Page 150: ...ters or printers connected to print servers Wi Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi Fi Direct Note This menu item appears only when Enable Wi Fi Direct is set to On Help Menu item Description Print All Guides Prints all the guides Color Quality Guide Provides information about solving color quality issues Connection Guid...

Page 151: ... a document and conﬁguring the settings Supplies Guide Provides information about ordering supplies Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects Cleaning the Scanner Print instructions on how to clean the scanner Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Understan...

Page 152: ...curity settings and embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Select Start initial setup wizard or Leave printer offline and then touch Next 4 Start the operation Erasing printer hard disk memory 1 From the home screen touch Settings D...

Page 153: ...you want to restore RESTORE 3 Start the operation Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Non volatile memory The printer may use two forms of non volatile memory EEPROM and NAND ﬂash memory Both types are used to store the operating system printer setting...

Page 154: ... the hard disk with a magnetic ﬁeld that erases stored data Crushing Physically compresses the hard disk to break component parts and render them unreadable Milling Physically shreds the hard disk into small metal bits Note To guarantee that all data are completely erased destroy physically each hard disk where data is stored Securing the printer 154 ...

Page 155: ... web page correctly 2 Click Settings Device Notiﬁcations E mail Alert Setup and then conﬁgure the settings 3 Click Setup E mail Lists and Alerts and then conﬁgure the settings 4 Apply the changes Note For more information on SMTP server settings contact your e mail provider Viewing reports 1 From the home screen touch Settings Reports 2 Select the report that you want to view Adjusting the speaker...

Page 156: ...he printer to a wireless network using Wi Fi Protected Setup WPS Before you begin make sure that The access point wireless router is WPS certiﬁed or WPS compatible For more information see the documentation that came with your access point A wireless network adapter is installed in your printer For more information see the instructions that came with the adapter Active Adapter is set to Auto From ...

Page 157: ...ttings Network Ports Wi Fi Direct Show PSK on Setup Page Print the Network Setup Page From the control panel navigate to Settings Reports Network Network Setup Page Connecting using Wi Fi Direct 1 From the mobile device go to the settings menu 2 Enable Wi Fi and then tap Wi Fi Direct 3 Select the printer SSID 4 Conﬁrm the connection on the printer control panel Connecting using Wi Fi 1 From the mo...

Page 158: ...n the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address ﬁeld 3 Apply the changes Deactivating the Wi Fi network 1 From the home screen touch Settings Network Ports Network Overview Active Adapter Standard Network 2 Follow the instructions on the display Setting up serial printing Windows only 1 Set the parameters in the printer a From the control p...

Page 159: ...rd bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or detergents as they may damage the ﬁnish of the printer Make sure that all areas of the printer are dry after cleaning 5 Connect the power cord to the electrical outlet and ...

Page 160: ...2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Scanner glass Maintaining the printer 160 ...

Page 161: ... Scanner glass pad 3 Open door E Maintaining the printer 161 ...

Page 162: ...4 Wipe the following areas ADF glass in door E Maintaining the printer 162 ...

Page 163: ... ADF glass pad in door E 5 Close the door and then close the scanner cover Maintaining the printer 163 ...

Page 164: ... the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low pri...

Page 165: ...h yield regular toner cartridge Black 72K0X10 Lexmark CX827 Return Program cartridges Item United States and Canada European Economic Area Rest of Europe Middle East and Africa Latin America Rest of Asia Paciﬁc Australia and New Zealand Regular Program toner cartridges Black 73B10K0 73B20K0 73B50K0 73B40K0 73B30K0 73B60K0 Cyan 73B10C0 73B20C0 73B50C0 73B40C0 73B30C0 73B60C0 Magenta 73B10M0 73B20M0...

Page 166: ... regions Return Program developer and PC unit combo pack Black 72K0FK0 Color CMY 72K0FV0 Regular developer and PC unit combo pack Black 72K0F10 Color CMY 72K0F50 Ordering developer units Item Part number Return Program developer units Black developer unit 72K0DK0 Color CMY developer kit 72K0DV0 Cyan developer unit 72K0DC0 Magenta developer unit 72K0DM0 Yellow developer unit 72K0DY0 Regular develop...

Page 167: ...nter IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Notiﬁcations 3 From the Supplies menu click Custom Supply Notiﬁcations 4 Select a notiﬁcation fo...

Page 168: ...Replacing parts and supplies Replacing a developer unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 168 ...

Page 169: ...3 Remove the imaging unit 4 Remove the developer unit 5 Unpack the new developer unit and then remove the packing material 6 Insert the new developer unit Maintaining the printer 169 ...

Page 170: ...le 9 Close door A Replacing the fuser 1 Turn off the printer 2 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 170 ...

Page 171: ...3 Remove the fuser 4 Unpack the new fuser 5 Clean the fuser lens using the cotton swab that came with the package Maintaining the printer 171 ...

Page 172: ...6 Insert the new fuser until it clicks into place 7 Close door B 8 Turn on the printer Replacing a photoconductor unit 1 Open door A Maintaining the printer 172 ...

Page 173: ...2 Remove the waste toner bottle 3 Remove the imaging unit 4 Remove the photoconductor unit Maintaining the printer 173 ...

Page 174: ...light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the new photoconductor unit 7 Insert the imaging unit 8 Insert the waste toner bottle 9 Close door A Maintaining the printer 174 ...

Page 175: ...Replacing an imaging unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 175 ...

Page 176: ... Do not expose the photoconductor unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 5 Insert the new imaging unit Maintaining the printer 176 ...

Page 177: ...6 Insert the waste toner bottle 7 Close door A Replacing a toner cartridge 1 Open door A 2 Remove the toner cartridge 3 Unpack the new toner cartridge Maintaining the printer 177 ...

Page 178: ... toner cartridge until it clicks into place 5 Close door A Replacing the pick roller Replacing the pick roller in the 550 sheet tray or envelope tray 1 Turn off the printer 2 Remove the tray Maintaining the printer 178 ...

Page 179: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 179 ...

Page 180: ...5 Insert the new pick roller until it clicks into place 6 Insert the tray 7 Turn on the printer Maintaining the printer 180 ...

Page 181: ...lacing the pick roller in the 2200 sheet tray 1 Turn off the printer 2 Pull out and then unlock the tray 3 Remove the tray 4 Remove the pick roller 5 Unpack the new pick roller Maintaining the printer 181 ...

Page 182: ...6 Insert the new pick roller until it clicks into place 7 Insert the tray 8 Turn on the printer Maintaining the printer 182 ...

Page 183: ...acing the separator pad 1 Pull out the tray 2 Remove the separator pad 3 Unpack the new separator pad 4 Insert the new separator pad until it clicks into place 5 Insert the tray Maintaining the printer 183 ...

Page 184: ...Replacing the waste toner bottle 1 Open door A 2 Remove the waste toner bottle 3 Unpack the new waste toner bottle 4 Insert the new waste toner bottle 5 Close door A Maintaining the printer 184 ...

Page 185: ...Replacing the transfer belt 1 Turn off the printer 2 Open door A 3 Remove the waste toner bottle Maintaining the printer 185 ...

Page 186: ...erial Warning Potential Damage Do not expose the transfer belt to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the transfer belt Doing so may affect the print quality of future print jobs Maintaining the printer 186 ...

Page 187: ...7 Insert the new transfer belt until it clicks into place 8 Close door A1 9 Insert the waste toner bottle 10 Close door A 11 Turn on the printer Maintaining the printer 187 ...

Page 188: ...Replacing the transfer roller 1 Open door B 2 Remove the transfer roller 3 Unpack the new transfer roller Note Do not remove the white packing material Maintaining the printer 188 ...

Page 189: ...4 Insert the new transfer roller 5 Remove the white packing material 6 Close door B Maintaining the printer 189 ...

Page 190: ...over 4 Remove the ADF pick roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 190 ...

Page 191: ...s of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol 7 Insert the ADF pick roller cover until it clicks into place 8 Close door D 9 Turn on the printer Maintaining the printer 191 ...

Page 192: ...over 4 Remove the ADF feed roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 192 ...

Page 193: ...the new ADF feed roller 6 Insert the new ADF feed roller until it clicks into place 7 Insert the ADF pick roller cover until it clicks into place 8 Close door D 9 Turn on the printer Maintaining the printer 193 ...

Page 194: ...r cover 4 Remove the ADF separator roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 194 ...

Page 195: ... roller until it clicks into place 7 Insert the ADF separator roller cover until it clicks into place 8 Close door D 9 Turn on the printer Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher 1 Open door C Maintaining the printer 195 ...

Page 196: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 196 ...

Page 197: ...s into place 6 Close doors G and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Replacing the staple cartridge holder in the staple ﬁnisher 1 Open door C Maintaining the printer 197 ...

Page 198: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 198 ...

Page 199: ...4 Remove the staple cartridge 5 Unpack the new staple cartridge holder 6 Insert the staple cartridge until it clicks into place Maintaining the printer 199 ...

Page 200: ...ou are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Moving the printer Moving the printer to another location CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or e...

Page 201: ...printer Any cart used to move the hardware options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring movements Make sure that your ﬁngers are not under the printer when you set it down Make sure that there is adequate clearance around the printer Note Damage to the printer caused by improper moving is not covered by the p...

Page 202: ...g Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging components in some countries o...

Page 203: ...e stack height is below the maximum paper ﬁll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray ﬁrmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wri...

Page 204: ...aper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ﬂushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Printer jam locations 1 Multipurpose feeder 2 Door B 3 Automatic document feeder...

Page 205: ...Paper jam in trays 1 Pull out the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray 4 Open the tray cover Clearing jams 205 ...

Page 206: ...Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door B and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 206 ...

Page 207: ...aper edges before loading 6 Reload paper Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open door D 3 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 207 ...

Page 208: ...e easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol 4 Close door D 5 Open the scanner cover 6 Open door E Clearing jams 208 ...

Page 209: ...jam in the standard bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed 2 Open door B and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 209 ...

Page 210: ...Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 210 ...

Page 211: ...3 Open the fuser access door 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 211 ...

Page 212: ...or B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 212 ...

Page 213: ...ve the jammed paper Note Make sure that all paper fragments are removed 5 Close the duplex cover and door B Paper jam in the ﬁnisher bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 213 ...

Page 214: ...2 Open door C 3 Open door F 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 214 ...

Page 215: ...5 Close doors F and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Staple jam in door G 1 Open door C Clearing jams 215 ...

Page 216: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 216 ...

Page 217: ...4 Lift the staple guard and then remove the loose staples Note Do not insert the staples that came out of the cartridge 5 Close the staple guard Clearing jams 217 ...

Page 218: ...6 Insert the staple cartridge holder 7 Close doors G and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Clearing jams 218 ...

Page 219: ... Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later Is your browser supported Go to step 4 Install a supported browser Step 4 Check if the network connection is working Is the network connection working Go to step 5 Contact your administrator Step 5 Make sure that the cable connections to the printe...

Page 220: ... ﬂash drive supported Go to step 3 Insert a supported ﬂash drive Step 3 Remove and then insert the ﬂash drive Does the printer recognize the ﬂash drive The problem is solved Contact customer support Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Checking the printer connectivity 1 From the home screen touch Settings Reports Network Network Setup Page 2 ...

Page 221: ...ion is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the internal option operate correctly Th...

Page 222: ...eceptacle of the controller board Does the ISP operate correctly The problem is solved Contact customer support Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a menu settings page and then check if the parallel or serial interface card appears in the Installed Features list Is the parallel or serial interface card listed in the Installed Features list Go to...

Page 223: ...ntrol panel select Continue to stop the defragmentation and continue printing Format the ﬂash memory Note If the error message remains then the ﬂash memory may be defective and needs to be replaced Issues with supplies Replace cartridge printer region mismatch To correct this problem purchase a cartridge with the correct region that matches the printer region or purchase a worldwide cartridge The ...

Page 224: ...ranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer from the control panel press and hold X and simultaneously for 15 seconds If you do not want to accept these risks then remove the third party supply or part from your printer and install a genuine Lexmark supply or part For more information see Using genuine Lexmark parts and su...

Page 225: ...nvelope seal when printing Contact customer support The problem is solved Collated printing does not work Action Yes No Step 1 a From the control panel navigate to Settings Print Layout Collate b Touch On 1 2 1 2 1 2 c Print the document Is the document collated correctly The problem is solved Go to step 2 Step 2 a From the document that you are trying to print open the Print dialog and then selec...

Page 226: ...he printer control panel Navigate to Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the paper curled Go to step 3 The problem is solved Step 3 Print on the other side of the paper a Remove paper ﬂip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture ...

Page 227: ...orrectly The problem is solved Go to step 3 Step 3 a Make sure that Tray Linking is set to Automatic For more information see Linking trays on page 30 b Print the document Do the trays link correctly The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned co...

Page 228: ...rt The problem is solved Jammed pages are not reprinted Action Yes No a From the control panel navigate to Settings Device Notiﬁcations Jam Content Recovery b In the Jam Recovery menu select On or Auto c Print the document Are the jammed pages reprinted The problem is solved Contact customer support Printing problems Conﬁdential and other held documents do not print Action Yes No Step 1 a From the...

Page 229: ...rint and Hold tab click Use Print and Hold and then click Keep duplicate documents c Enter a PIN and then save the changes d Send the print job For Macintosh users a Save and name each job differently b Send the job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The p...

Page 230: ...resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 4 The problem is solved Step 4 a From the home screen touch Settings Print Quality Print Resolution b Set the resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 5 The problem is solved Step 5 a Depending on your operating system specify the paper type from the Printing Preferences or ...

Page 231: ...r to cool down after a long print job Observe the recommended ambient temperature for the printer For more information see Selecting a location for the printer on page 11 b Print the document Is the printer printing slow Contact customer support The problem is solved Print jobs do not print Action Yes No Step 1 a From the document you are trying to print open the Print dialog and then check if you...

Page 232: ...t responding Action Yes No Step 1 Check if the power cord is connected to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Is the printer responding The problem is solved Go to step 2 Step 2 Check if the electrical outlet...

Page 233: ...nds and then turn on the printer Is the printer responding The problem is solved Contact customer support Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on the correct paper b Print the document Is the document printed on the correct paper Go to step 2 Load the correct paper size and paper type Step 2 a Depending on your operating system speci...

Page 234: ... Action Yes No Step 1 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Is the printer print...

Page 235: ...setting on the printer control panel From the home screen touch Settings Print Quality Toner Darkness b Print the document Is the print too dark Go to step 3 The problem is solved Step 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on th...

Page 236: ... Is the print too dark Go to step 7 The problem is solved Step 7 Replace the imaging unit and then print the document Is the print too dark Contact customer support The problem is solved Ghost images Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Load the tray with the correct pa...

Page 237: ...t Quality Advanced Imaging Color Adjust b Print the document Do ghost images appear on prints Contact customer support The problem is solved Gray or colored background Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system increase toner darkness from t...

Page 238: ...tential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Does gray or colored background appear on prints Contact customer support The problem is solved Incorrect margins Action Yes No Step 1 a Adjust the paper guides to the correct position for the paper loaded b Print the document Are the margins correct ...

Page 239: ...h Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Perform Color Adjust From the control panel navigate to Settings Print Quality Advanced Imaging Color Adjust b Print the document Is the print light Go to step 2 The problem is solved Step 2 a Depending on your operating system increase toner darkness from the Printing Preferences or Print dialog Note You can also change th...

Page 240: ...ocument Is the print light Go to step 5 The problem is solved Step 5 Check if paper has texture or rough ﬁnishes Are you printing on textured or rough paper Go to step 6 Go to step 7 Step 6 a Replace textured or rough paper with plain paper b Print the document Is the print light Go to step 7 The problem is solved Step 7 a Load paper from a fresh package Note Paper absorbs moisture due to high hum...

Page 241: ...ve texture or rough ﬁnishes Do the settings match Go to step 4 Go to step 3 Step 3 a Depending on your operating system specify the paper size and paper type from the Printing Preferences or Print dialog Note Make sure that the settings match the paper loaded b Print the document Is the print mottled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moi...

Page 242: ...y to use it c Squeeze and slide the paper guides to the correct position for the size of the paper you are loading d Insert the tray e Print the document Is the print crooked or skewed Go to step 2 The problem is solved Step 2 a Check if you are printing on a supported paper b Print the document Is the print crooked or skewed Contact customer support The problem is solved Solid color or black imag...

Page 243: ...ting solid color or black images Go to step 2 The problem is solved Step 2 Replace the imaging unit and then print the document Is the printer printing solid color or black images Contact customer support The problem is solved Text or images cut off Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action...

Page 244: ...p 3 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Is the page or image clipped Contact c...

Page 245: ... solved Uneven print density Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages Action Yes No Replace the imaging unit and then print the document Is the print density uneven Contact customer support The problem is solved Horizontal dark lines Notes Before solving the problem print the Print Qualit...

Page 246: ...Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do horizontal dark lines appear on prints Go to step 4 The problem is solved Step 4 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended expo...

Page 247: ...ear on prints Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do vertical dark lines appear on prints Go to step 3 The problem is solved Step 3 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to dire...

Page 248: ...Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Do horizontal white lines appear on prints Go...

Page 249: ...cument Do horizontal white lines appear on prints Contact customer support The problem is solved Vertical white lines Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make ...

Page 250: ...t may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Do vertical white lines still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then print the document Do vertical white lines still appear on prints Contact customer ...

Page 251: ...olved Step 2 a Using the Maintenance Defect Ruler page measure the distance between the repeating defects on the affected color page b Replace the supply item that matches the measurement on the affected color page Transfer roller 78 50 mm 3 09 in Transfer module 47 10 mm 1 86 in 90 mm 3 54 in Fuser 96 60 mm 3 80 in 127 60 mm 5 02 in c Print the quality sample pages Do the defects appear Take note...

Page 252: ...ons for Web Offset Publishing SWOP color output Euro CMYK Applies color correction to approximate Euroscale color output Vivid CMYK Increases the color saturation of the US CMYK color correction setting Off FAQ about color printing What is RGB color RGB color is a method of describing colors by indicating the amount of red green or blue used to produce a certain color Red green and blue light can ...

Page 253: ...e available These sets are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates multiple page prints consisting of hundreds of colored boxes Each box contains a CMYK or RGB combination depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color con...

Page 254: ...D appear The problem is solved Cannot send or receive faxes Action Yes No Step 1 Resolve any error messages that appear on the display Can you send or receive a fax The problem is solved Go to step 2 Step 2 Make sure that the cable connections for the following equipment are secure Telephone Handset Answering machine Can you send or receive a fax The problem is solved Go to step 3 Step 3 Check for...

Page 255: ...connect to a DSL ﬁlter or router that supports analog use For more information contact your DSL provider If you are using a private branch exchange PBX telephone service then make sure that you are connecting to an analog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6...

Page 256: ...The problem is solved Contact customer support Can send but not receive faxes Action Yes No Step 1 Make sure that the paper source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the control panel touch Settings Fax Fax Setup Fax Receive Settings Rings to Answer Can you receive faxes The problem is solved Go to step 3 Step 3 If ...

Page 257: ...tings Admin Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Scanning problems Cannot scan from a computer Action Yes No Step 1 a Turn off the printer wait for about 10 seconds and then turn it back on b Resend the scan job Can you send the scan job The problem is solved Go to step 2 Step 2 a Mak...

Page 258: ...uality Action Yes No Step 1 a Clean the scanner glass and the ADF glass with a damp soft lint free cloth If your printer has a second ADF glass inside the ADF then also clean that glass For more information see Cleaning the scanner on page 159 b Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass c Copy the document or photo Is the copy quality sat...

Page 259: ... job successful The problem is solved Go to step 3 Step 3 a Make sure that the Append time stamp or the Overwrite existing ﬁle check box is selected in the destination conﬁguration settings b Resend the scan job Is the scan job successful The problem is solved Contact customer support Scanner does not close Action Yes No Remove obstructions that keep the scanner cover open Did the scanner cover cl...

Page 260: ... the document Is the scanner responding The problem is solved Contact customer support Adjusting scanner registration 1 From the home screen touch Settings Device Maintenance Conﬁguration Menu Scanner Conﬁguration Scanner Manual Registration 2 In the Print Quick Test menu touch Start 3 Place the Print Quick Test page on the scanner glass and then touch Flatbed Registration 4 In the Copy Quick Test...

Page 261: ...ocument then adjust Horizontal Adjust and Top Margin 7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document Contacting customer support Before contacting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive e mail or chat support...

Page 262: ...ry devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver remove the contr...

Page 263: ...of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and ...

Page 264: ...3 Unpack the internal solutions port ISP kit 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary remove the printer hard disk Upgrading and migrating 264 ...

Page 265: ...5 Insert the bracket into the board until it clicks into place 6 Attach the ISP to the bracket Upgrading and migrating 265 ...

Page 266: ...cessary attach the hard disk to the ISP a Remove the hard disk bracket b Connect the hard disk to the ISP Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 266 ...

Page 267: ... the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver remove the controller board access cover Warning Pot...

Page 268: ...unded electrical outlet that is near the product and easily accessible Installing a printer hard disk CAUTION SHOCK HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have ...

Page 269: ...tatic electricity Touch a metal surface on the printer before touching any controller board components or connectors 3 Unpack the hard disk 4 Attach the hard disk to the controller board Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 269 ...

Page 270: ...If an internal solutions port ISP is installed then do the following a Remove the hard disk bracket b Attach the hard disk to the ISP Upgrading and migrating 270 ...

Page 271: ...ical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported conﬁgurations see www lexmark com...

Page 272: ...To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 7 Turn on the printer If necessary manually add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 278 When installing more tha...

Page 273: ... Printer Staple ﬁnisher Installing the staple ﬁnisher 1 Turn off the printer 2 Open door C 3 Open door A Upgrading and migrating 273 ...

Page 274: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 274 ...

Page 275: ...d then remove the packing material 8 Insert the staple ﬁnisher until it clicks into place 9 Close doors A and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C 10 Turn on the printer Upgrading and migrating 275 ...

Page 276: ...Installing the keyboard tray 1 Turn off the printer 2 Open door A 3 Remove the keyboard attach cover 4 Unpack the keyboard tray Upgrading and migrating 276 ...

Page 277: ...5 Attach the keyboard to the base 6 Insert the keyboard tray 7 Close door A 8 Turn on the printer Upgrading and migrating 277 ...

Page 278: ... following For Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate to the Conﬁguration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navigate to the list of hardware options and then add any installed options 3 Apply...

Page 279: ... require a minimum device ﬁrmware level to operate correctly For more information on updating the device ﬁrmware contact your Lexmark representative 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a p...

Page 280: ...to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and veriﬁcation of operation in conjunction with other...

Page 281: ...lett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered ...

Page 282: ...ntrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to r...

Page 283: ...0 to 32 2 C 50 to 90 F and 15 to 80 RH 15 3 to 32 2 C 60 to 90 F and 8 to 15 RH Maximum wet bulb temperature 22 8 C 73 F Printer cartridge imaging unit long term storage1 Printer cartridge imaging unit short term shipping 10 to 40 C 14 to 104 F 1 Supplies shelf life is approximately 2 years This is based on storage in a standard office environment at 22 C 72 F and 45 humidity 2 Wet bulb temperatur...

Page 284: ...gged into an electrical outlet but the power switch is turned off 0 2 The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode ...

Page 285: ...ion pertaining to products that contain the analog facsimile card Lexmark Regulatory Type Model Number LEX M03 002 Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a ...

Page 286: ...ine ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualiﬁed installer The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly cont...

Page 287: ...eds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances The decadic or pulse dialing on this device is unsuitable for use on the Telecom network in New Zealand For correct operation the total of all the Ringer Equivalence Numbers RENs of all parallel devices connected to the same telephone line may not exceed 5 The REN of this device is lo...

Page 288: ...er Billing Tone Filter zur Zählzeichenübertragung Lexmark Teilenummer 80D1877 für jede Leitung installiert werden über die in der Schweiz Zeitsteuertakte übertragen werden Uso del prodotto in Svizzera Questo prodotto richiede un ﬁltro toni Billing svizzero codice Lexmark 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera Regulatory notices for wireless products This se...

Page 289: ...al Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www lexmark com en_us about regulatory compliance european union declaration of conformity html Compliance is indicated by the CE marking Restrictions This radi...

Page 290: ...sed by using other than recommended cables or by unauthorized changes or modiﬁcations to this equipment Unauthorized changes or modiﬁcations could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel...

Page 291: ...xmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www lexmark com en_us about regulato...

Page 292: ...of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed F...

Page 293: ...ng or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DI...

Page 294: ...s are intended beneﬁciaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you speciﬁc legal rights You may also have other rights that vary from state to...

Page 295: ... setting up 19 card stock loading 29 changing resolution fax 61 changing the printer port settings after installing ISP 158 checking the printer connectivity 220 checking the status of parts and supplies 164 cleaning exterior of the printer 159 interior of the printer 159 scanner 159 cleaning the printer 159 Cleaning the Scanner 151 Cloud Connector proﬁle creating 21 printing from 43 scanning to 6...

Page 296: ...velopes loading 29 environmental settings 201 erasing printer memory 152 erasing hard disk memory 152 erasing printer memory 153 Ethernet port 13 exporting a conﬁguration ﬁle using the Embedded Web Server 278 EXT port 13 e mail alerts setting up 155 e mail server setting up 48 e mail shortcut creating 49 e mailing using a shortcut number 49 using the address book 49 using the automatic document fe...

Page 297: ...is not detected 221 internal options 262 installing 267 memory card 262 internal options adding print driver 278 internal solutions port installing 263 troubleshooting 222 J jam locations identifying 204 jam clearing automatic document feeder 207 duplex unit 210 ﬁnisher bin 213 fuser 210 multipurpose feeder 206 standard bin 209 staple cartridge 215 trays 205 jams avoiding 203 junk faxes blocking 6...

Page 298: ...81 282 284 285 288 289 291 O optional card installing 267 optional trays installing 271 options ﬁrmware cards 262 memory card 262 wireless 262 ordering developer and PC unit combo pack 166 developer unit 166 photoconductor unit 166 ordering supplies staple cartridges 167 waste toner bottle 167 ordering toner cartridges 164 P paper Universal size setting 27 paper jam in door B 210 paper jam in the ...

Page 299: ...ance required use ADF Kit 224 Unformatted ﬂash detected 223 printer options troubleshooting cannot detect internal option 221 internal solutions port 222 parallel interface card 222 serial interface card 222 printer port settings changing 158 printer ports 13 printer settings restoring factory default 153 printer software installing 278 printer wireless network connecting a mobile device to 157 pr...

Page 300: ...selecting a location for the printer 11 sending a fax using the computer 59 using the control panel 59 sending an e mail 49 separator pad replacing 183 serial interface card troubleshooting 222 serial printing setting up 158 setting the paper size 27 setting the paper type 27 setting the Universal paper size 27 setting up Device Quotas 20 setting up e mail alerts 155 setting up fax country or regi...

Page 301: ... off 244 uneven print density 245 vertical dark lines appear on prints 247 vertical white lines 249 troubleshooting printer options cannot detect internal option 221 internal solutions port 222 troubleshooting scan cannot scan from a computer 257 partial copies of documents or photos 258 poor copy quality 258 scan job was not successful 259 scanner does not close 259 scanner does not respond 260 t...

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