2-108
Service Manual
4069-5XX/7XX
Printhead Service Check
The printhead assembly does not contain any service replaceable
parts or components. If service error code 930 displays, the wrong
printhead is installed in the printer.
Note: A 201 paper jam may also indicate a failing printhead. The
paper may have jammed prior to or at the input sensor. Print the
error log and see if 201 or 932 errors are logged.
Service Error Code
Explanation
1
Error Code 932
Lost HSYNC
These errors usually indicate a
failure in the HSYNC signal to the
printhead. Check the continuity of
the cables connected to J7 and J13
on the system board. If incorrect,
replace the defective cable. The
voltage at J13-4 measures
approxi5 V dc. If incorrect,
replace the system board. The
voltage at J7-7 measures
approxi24 V dc. If incorrect,
replace the system board. If correct,
replace the printhead assembly.
2
Error Code 934
Mirror Motor Lost Lock
Error Code 935
Mirror Motor unable to
reach operating speed
These error codes indicate a
problem with the mirror motor circuit
in the printhead assembly or the
mirror motor cable to the system
board cable or system board
assembly. Check the continuity of
the mirror motor cable connected to
J7 on the system board. If incorrect,
replace the cable. The voltage at
J7-7 measures approximately
+24 V dc. If incorrect, replace the
system board. If correct, replace the
FRUs in the following order:
system board
printhead assembly
Summary of Contents for T62X
Page 10: ...x Service Manual 4069 5XX 7XX Class 1 Laser Statement Label...
Page 17: ...Laser Notices xvii 4069 5XX 7XX Japanese Laser Notice Chinese Laser Notice...
Page 18: ...xviii Service Manual 4069 5XX 7XX Korean Laser Notice...
Page 23: ...Safety Information xxiii 4069 5XX 7XX...
Page 166: ...2 138 Service Manual 4069 5XX 7XX...
Page 210: ...3 44 Service Manual 4069 5XX 7XX...
Page 229: ...Repair Information 4 19 4069 5XX 7XX...
Page 237: ...Repair Information 4 27 4069 5XX 7XX 5 Remove the left side frame mounting screws A...
Page 276: ...5 2 Service Manual 4069 5XX 7XX...
Page 282: ...5 8 Service Manual 4069 5XX 7XX...
Page 290: ...5 16 Service Manual 4069 5XX 7XX System Board Connector Locations 30 PPM Network...
Page 291: ...Connector Locations 5 17 4069 5XX 7XX 30 PPM Non Network...
Page 292: ...5 18 Service Manual 4069 5XX 7XX 40 PPM Network...
Page 293: ...Connector Locations 5 19 4069 5XX 7XX 40 PPM Non Network...
Page 307: ...Connector Locations 5 33 4069 5XX 7XX Mirror Motor Cable Main Drive Motor Cable Laser Cable...
Page 310: ...5 36 Service Manual 4069 5XX 7XX...
Page 314: ...7 2 Service Manual 4069 5XX 7XX Assembly 1 Covers 3 11 7 13 5 9 15 2 10 6 4 12 8 14 1 18 16 17...
Page 318: ...7 6 Service Manual 4069 5XX 7XX Assembly 2 Frame...
Page 320: ...7 8 Service Manual 4069 5XX 7XX Assembly 2 cont Frame...
Page 324: ...7 12 Service Manual 4069 5XX 7XX Assembly 5 Paper Feed Multipurpose Unit...
Page 326: ...7 14 Service Manual 4069 5XX 7XX Assembly 6 Paper Feed Alignment...
Page 328: ...7 16 Service Manual 4069 5XX 7XX Assembly 7 Paper Feed Output...
Page 330: ...7 18 Service Manual 4069 5XX 7XX Assembly 8 Integrated Paper Tray 500 Sheet...
Page 332: ...7 20 Service Manual 4069 5XX 7XX Assembly 9 Main Drive...
Page 334: ...7 22 Service Manual 4069 5XX 7XX Assembly 10 Developer Drive...
Page 336: ...7 24 Service Manual 4069 5XX 7XX Assembly 11 Hot Roll Fuser...
Page 338: ...7 26 Service Manual 4069 5XX 7XX Assembly 11 cont Hot Roll Fuser...
Page 342: ...7 30 Service Manual 4069 5XX 7XX Assembly 14 Electronics...
Page 344: ...7 32 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 346: ...7 34 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 348: ...7 36 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 350: ...7 38 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 352: ...7 40 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 354: ...7 42 Service Manual 4069 5XX 7XX Assembly 14 cont Electronics...
Page 356: ...7 44 Service Manual 4069 5XX 7XX Assembly 15 250 Sheet Tray...
Page 358: ...7 46 Service Manual 4069 5XX 7XX Assembly 15 cont 250 Sheet Tray...
Page 360: ...7 48 Service Manual 4069 5XX 7XX Assembly 15 cont 250 Sheet Tray...
Page 362: ...7 50 Service Manual 4069 5XX 7XX Assembly 16 500 Sheet Tray...
Page 364: ...7 52 Service Manual 4069 5XX 7XX Assembly 16 cont 500 Sheet Tray...
Page 366: ...7 54 Service Manual 4069 5XX 7XX Assembly 17 Duplex...
Page 368: ...7 56 Service Manual 4069 5XX 7XX Assembly 17 cont Duplex...
Page 370: ...7 58 Service Manual 4069 5XX 7XX Assembly 17 cont Duplex...
Page 372: ...7 60 Service Manual 4069 5XX 7XX Assembly 18 Output Expander...
Page 374: ...7 62 Service Manual 4069 5XX 7XX Assembly 18 cont Output Expander...
Page 376: ...7 64 Service Manual 4069 5XX 7XX Assembly 19 Envelope Feeder...
Page 378: ...7 66 Service Manual 4069 5XX 7XX Assembly 19 cont Envelope Feeder...
Page 380: ...7 68 Service Manual 4069 5XX 7XX Assembly 20 High Capacity Feeder...
Page 382: ...7 70 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 384: ...7 72 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 386: ...7 74 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 388: ...7 76 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 390: ...7 78 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 392: ...7 80 Service Manual 4069 5XX 7XX Assembly 20 cont High Capacity Feeder...
Page 394: ...7 82 Service Manual 4069 5XX 7XX Assembly 21 Kiosk Vertical Paper Adapter...
Page 396: ...7 84 Service Manual 4069 5XX 7XX Assembly 22 Kiosk Horizontal Paper Adapter...
Page 398: ...7 86 Service Manual 4069 5XX 7XX Assembly 23 High Capacity Output Stacker...
Page 400: ...7 88 Service Manual 4069 5XX 7XX Assembly 23 cont High Capacity Output Stacker...
Page 402: ...7 90 Service Manual 4069 5XX 7XX Assembly 23 cont High Capacity Output Stacker...
Page 404: ...7 92 Service Manual 4069 5XX 7XX Assembly 24 5 Bin Mailbox...
Page 406: ...7 94 Service Manual 4069 5XX 7XX Assembly 24 cont 5 Bin Mailbox...
Page 408: ...7 96 Service Manual 4069 5XX 7XX Assembly 25 StapleSmart Finisher...
Page 410: ...7 98 Service Manual 4069 5XX 7XX Assembly 25 cont StapleSmart Finisher...
Page 412: ...7 100 Service Manual 4069 5XX 7XX Assembly 25 cont StapleSmart Finisher...
Page 414: ...7 102 Service Manual 4069 5XX 7XX Assembly 25 cont StapleSmart Finisher...
Page 420: ...7 108 Service Manual 4069 5XX 7XX...