Lexmark Pro200 Series User Manual Download Page 160

Notices

Product information

Product name:

Lexmark Pro200 Series

Machine type:

4443

Model(s):

2W2, 2WE, 2Wn, 2nE

Edition notice

November 2010

The following paragraph does not apply to any country where such provisions are inconsistent with local law:

LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.

For Lexmark technical support, visit 

support.lexmark.com

.

For information on supplies and downloads, visit 

www.lexmark.com

.

If you don't have access to the Internet, you can contact Lexmark by mail:

Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA

© 2010 Lexmark International, Inc.

All rights reserved.

Notices

160

Summary of Contents for Pro200 Series

Page 1: ...Prospect Pro200 Series User s Guide November 2010 www lexmark com Machine type s 4443 Model s 2W2 2WE 2Wn 2nE...

Page 2: ...menus 16 Using the printer control panel 16 Changing temporary settings into new default settings 18 Changing the Power Saver timeout 19 Saving paper and energy with Eco Mode 19 Resetting to factory...

Page 3: ...ng a copy lighter or darker 58 Collating copies using the printer control panel 58 Repeating an image on one page 59 Copying multiple pages on one sheet 59 Making a duplex copy 59 Canceling copy jobs...

Page 4: ...printer 117 Cleaning the scanner glass 118 Troubleshooting 119 Before you troubleshoot 119 Using the Service Center to solve printer problems 119 If Troubleshooting does not solve your problem 119 Se...

Page 5: ...ury use caution when accessing this area for clearing a paper jam CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasio...

Page 6: ...o low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes Select the lowest Power Saver timeout The Power Saver feature puts the printer in a minimum power...

Page 7: ...e or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag Recycle the product packa...

Page 8: ...the printer software The printer software is located in the printer Program folder or on the desktop depending on your operating system The latest supplemental information updates and online technical...

Page 9: ...the paper guides 3 Wi Fi indicator Check wireless status 4 Memory card slots Insert a memory card 5 PictBridge and USB port Connect a PictBridge enabled digital camera Bluetooth adapter or a flash dr...

Page 10: ...F I I PRINTI NG 1 2 3 4 5 6 7 8 9 10 W F I I PRINTI NG Use the To 1 Scanner lid Access the scanner glass 2 Scanner glass Scan and copy photos and documents 3 Power supply with port Connect the printe...

Page 11: ...Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 8 Printhead access Install the printhead Note The carrier moves to the printhe...

Page 12: ...site at www lexmark com Lexmark Pro208 models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 108 108A High yield black cartridge 108XL 108XLA Yellow color cartridge 108 108A High y...

Page 13: ...e ink remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the printer W F I I PRIN TING Note The printhead moves to the cartridge installation position 3 Press the release tab...

Page 14: ...and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Item Part Number USB cable 1021294 For more information go to www lexmark com Paper Paper size...

Page 15: ...cycling Lexmark products To return Lexmark products for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region fro...

Page 16: ...nter 2 Copy button Access the copy menu and make copies 3 Scan button Access the scan menu and scan documents 4 Fax button Access the fax menu and send faxes 5 Photo button Access the photo menu and p...

Page 17: ...through an automated answering system Enter a pause only when you have already begun entering the number Display the last number dialed Press the left or right arrow button to view the last five numb...

Page 18: ...r or edit the date and time shown on the display Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the print...

Page 19: ...r press another mode button Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle ThePower Saverfeat...

Page 20: ...to scroll to Set Defaults and then press 4 Press the up or down arrow button to scroll to Use Factory and then press 5 When prompted to set the initial settings of your printer make your selections u...

Page 21: ...this operating system is available only at http support lexmark com Using the Windows printer software Software installed during printer installation When you set up the printer using the installatio...

Page 22: ...Solutions Send a fax Receive a fax in three in one printers Add edit or delete contacts in the built in phone book Access theLexmark Fax SetupUtility in four in one printers UsetheFax Setup Utility t...

Page 23: ...the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click the application that you want to use Use the To Print dialog Adjust the print settings...

Page 24: ...rk Note This application is automatically installed with theprinter software if the printer has wireless capability Uninstaller Remove the printer software from your computer Note Your printer may not...

Page 25: ...For Macintosh users In Mac OS X version 10 6 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then d...

Page 26: ...open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab More Options Allow automatic updates from the web for my software OK Reinstalling the printer software...

Page 27: ...ually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen For Maci...

Page 28: ...uides so they rest against the edges of the paper W F I I PR INT ING Note Do not force paper into the printer The paper should be flat against the paper support and the edges should be flush against b...

Page 29: ...er You select Automatic Normal or Photo print quality Note Draftmodeis available but is notrecommendedfor use with expensive paper such as heavyweight matte labels photo cards and glossy paper 20 shee...

Page 30: ...aceup The paper guides rest against the edges of the paper You select Automatic Normal or Photo print quality Note Draftmodeis available but is notrecommendedfor use with expensive paper such as heavy...

Page 31: ...the default settings If you want to set the default paper size a Press to select Paper Setup b Press the up or down arrow button to scroll to Paper Size and then press c Press the up or down arrow bu...

Page 32: ...into the ADF You can load up to 35 sheets of an original document into the ADF for scanning copying and faxing You can load A4 letter or legal size paper into the ADF 1 Adjust the paper guide on the A...

Page 33: ...Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialog...

Page 34: ...etup 3 Navigate to Print Setup tab Copies area 4 Enter the number of copies that you want to print and then select Collate Copies 5 Click OK to close any printer software dialogs 6 Click OK or Print F...

Page 35: ...up menu choose your printer 6 From the print options pop up menu choose Paper Handling 7 From the Page Order menu choose a page order To print the last page first choose Reverse or Reverse page order...

Page 36: ...are stored on the memory device then the printer automatically switches to File Print mode If document files and image files are stored on the memory device then press the up or down arrow button to s...

Page 37: ...open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom si...

Page 38: ...oose Card Stock 9 From the Print Quality menu choose a print quality other than Quick Print or Draft 10 Click Print Tips on loading label sheets Make sure the top of the label sheet feeds into the pri...

Page 39: ...remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer 1 Insert a memory card into the card slot or a flash drive into the USB port Inserti...

Page 40: ...o SD Mini Secure Digital with adapter Mini SD MultiMedia Card MMC Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Memory Stick PRO Memory St...

Page 41: ...least 24 hours before stacking displaying or storing Editing photos using the printer control panel 1 Load photo paper 2 Insert a memory card or flash drive If document files and image files are store...

Page 42: ...puter screen to transfer the photos to the computer or to print For Macintosh users If you have set an application to launch when a memory device is connected to the computer then the application auto...

Page 43: ...If the camera USB selection is incorrect then the camera is detected as a flash drive or an error message is displayed on the printer control panel For more information see the camera documentation Th...

Page 44: ...ress 5 Press the up or down arrow button to select an option to print a proof sheet You can print a proof sheet For the 20 most recent photos if there are 20 or more photos on the memory device For al...

Page 45: ...then press to print the photos Note This option appears only if a DPOF file is detected in the memory card Note For best results allow the prints to dry at least 24 hours before stacking displaying or...

Page 46: ...to the printer To set up a connection between the printer and a Bluetooth enabled device 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer W F I I PRIN TING Blueto...

Page 47: ...button to select the security level and then press Select Low to allow Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key Select High to requ...

Page 48: ...and a Bluetooth enabled device on page 45 3 Set up the Bluetooth device to print to the printer For more information see the documentation for your Bluetooth device 4 See the documentation for your Bl...

Page 49: ...r paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Print Settings or Quality M...

Page 50: ...nt 2 From the Printer pop up menu choose your printer 3 From the print options pop up menu choose Print Settings or Advanced Options depending on your operating system 4 If necessary click the disclos...

Page 51: ...h a document open choose File Print 2 From the print options pop up menu choose Paper Handling 3 From the Print or Pages to print pop up menu select to print the odd numbered pages 4 If you are printi...

Page 52: ...r pop up menu or select the printer and click Make Default Changing the printing mode To conserve ink you can change the default printing mode for all print jobs to Draft or Quick Print It uses less i...

Page 53: ...acintosh users 1 With a document open choose File Print 2 From the printer pop up menu choose the printer 3 From the print options pop up menu choose Print Settings or Quality Media depending on your...

Page 54: ...nt job then right click the document name and then select Resume or Restart If you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Printing For Mac...

Page 55: ...you want to cancel a particular print job then right click the document name and then select Cancel If you want to cancel all print jobs in the queue then click Printer Cancel All Documents For Macin...

Page 56: ...lose the scanner lid to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these item...

Page 57: ...isplay Enlarging or reducing images 1 Load paper 2 Load an original document facedown on the scanner glass 3 From the printer control panel press 4 Press the up or down arrow button to scroll to Resiz...

Page 58: ...s the left or right arrow button to adjust the slider Note Pressing the left arrow button makes the copy lighter and pressing the right arrow button makes the copy darker 6 Press Collating copies usin...

Page 59: ...up into the ADF or facedown on the scanner glass 3 From the printer control panel press 4 Press the up or down arrow button to scroll to Pages per Sheet 5 Press the left or right arrow button to selec...

Page 60: ...lect the number of copies and then press the Color Black button to set a color or black and white copy When you select color or black only printing the light near your choice comes on 5 Press to print...

Page 61: ...s one file To initiate network scanning from the printer make sure that Enable network scan to computer is selected in the General tab of the Scan Center This is available only in Mac OS X version 10...

Page 62: ...nt to scan multiple pages and save them as one file 6 Press to start scanning The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been sav...

Page 63: ...lect Split into individual photos Note Allow at least 1 4 inch of space between photos if you want to scan multiple photos at once and save them as separate images Scanning starts and the scan progres...

Page 64: ...ppears 5 When the scan is finished save the document in a word processing application 6 Open the document in the selected application to edit it For Macintosh users 1 Load an original document faceup...

Page 65: ...4 From the What is being scanned area on the main screen select a document type 5 From the How will the scanned image be used menu choose To be viewed on monitor web page 6 From the Send scanned image...

Page 66: ...ng into certain locations or to keep what is being scanned from being seen or used by others You may be prompted to enter a PIN if the network computer you are scanning to requires one To learn how PI...

Page 67: ...Canceling scan jobs Press on the printer control panel or click Cancel on the computer screen Scanning 67...

Page 68: ...Scenario 1 Standard telephone line Check the scenarios below and follow the setup that is applicable to your telephone line Setup 1 Printer is connected to a dedicated fax line EXT LINE Tips for this...

Page 69: ...stinctive ring service then you need to set the printer to receive faxes automatically Auto Answer On Set the printer to pick up calls two rings after the answering machine For example if the answerin...

Page 70: ...ure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on y...

Page 71: ...ence between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise...

Page 72: ...on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices...

Page 73: ...make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two...

Page 74: ...vice to an RJ 11 wall jack The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country...

Page 75: ...EXT LINE If the additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug and plug the device into the port of the printer EXT LINE Faxing 75...

Page 76: ...port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential...

Page 77: ...ack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports P...

Page 78: ...o Dialing and Sending and then press 4 Press again to select Your Fax Name 5 Use the keypad to enter your name or your company name and then press 6 Press the arrow buttons to scroll to Your Fax Numbe...

Page 79: ...Address Book Reports Printactivitylogs Activitylogs let youview thesentandreceived fax history of your printer Print confirmation pages or transmission reports These reports let you know if the faxes...

Page 80: ...nter is properly connected to the telephone line The printer is turned on and connected to the computer The printer is not in Power Saver mode If the printer is in Power Saver mode then press to wake...

Page 81: ...pad to enter the fax number in the Number field and then press to save the entry e If you want to add another entry press and then repeat steps b through d You can enter up to 89 fax numbers 5 To add...

Page 82: ...the Groups tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then add...

Page 83: ...en enter another number or select from the address book Repeat the step to add more recipients 4 Press the Color Black button to select a color or black and white fax 5 Press to start the fax job Tip...

Page 84: ...set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the and ports while actively receiving a fax Tips If the printer is sharing the...

Page 85: ...the telephone line For more information see Setting up the printer to fax on page 68 2 Configure the fax settings using the fax software To access the fax software For Windows users a Click or Start b...

Page 86: ...s as your dialing prefix The valid characters are the numbers 0 9 and the characters and If you are using the fax software to enter the dial prefix then you may also include the characters period comm...

Page 87: ...ive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster and IdentaRing How can I check the dial tone A dial tone lets you know if the telephone line is working or if the printer is proper...

Page 88: ...er of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up call...

Page 89: ...Send Later and then press 6 Enter the time you want to send the fax and then press 7 Press to start scanning the document and save the scheduled fax The printer sends the fax at the designated time D...

Page 90: ...d fax history only press the arrow buttons to scroll to Print Receive Log and then press To print sent and received fax history press the arrow buttons to scroll to Print Activity Report and then pres...

Page 91: ...ons to scroll to Add b Press c Use the keypad to enter the name of the person you want to block d Press the down arrow button to move the cursor to the Number field e Use the keypad to enter the fax n...

Page 92: ...weakest type of wireless security WEP security relies on a series of characters called the WEP key Every device on the wireless network must use the same WEP key WEP security can be used on both ad h...

Page 93: ...that allows other devices to communicate on the network if encryption was used to secure your network You can locate your network WEP key or WPA passphrase by accessing your wireless access point or r...

Page 94: ...ructions on the installation dialog to set up the printer Installing the printer on other computers Once the printer is set up on the wireless network it can be accessed wirelessly by any other comput...

Page 95: ...on and the printer is trying to establish communications with the network The wireless settings of the printer may no longer be valid Green means that the printer is connected to a wireless network an...

Page 96: ...y assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter The printer Web page loads Note If you are using a proxy server then temporarily di...

Page 97: ...then you can create direct connections to your wireless printer For more information see the documentation that came with your computer The printer can communicate on only one wireless network at a t...

Page 98: ...Start Control Panel Network and Internet Connections Network Connections 2 Right click the icon for your wireless network connection 3 Click Enable if it appears in the pop up menu Note If Disable ap...

Page 99: ...reless installation Note Do not connect the installation or network cables until instructed to do so by the setup software 21 When the available networks are displayed provide the network name and the...

Page 100: ...n manual configuration and it reduces typing errors when new devices are added to a wireless network The SSID and WPA passphrase are automatically detected and configured for you The printer supports...

Page 101: ...printer for one type of connection See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Switching to a wireless connection 1 Close all ope...

Page 102: ...following 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens b Right click the name of your printer c...

Page 103: ...otected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no l...

Page 104: ...t it cannot be detected automatically and will not show up in the list of available wireless networks You must enter the network information manually in this situation An SSID can contain up to 32 alp...

Page 105: ...s configured For desktop computers laptops and printers to communicate with each other overa network they must be connected by cables and or have wireless network adapters built in or installed in the...

Page 106: ...thout Internet access A computer is directly connected to a printer without going through a wireless router This configuration is referred to as an ad hoc network The network has no connection to the...

Page 107: ...ontinue following the on screen instructions How are infrastructure and ad hoc networks different Wireless networks can operate in one of two modes infrastructure or ad hoc In infrastructure mode all...

Page 108: ...formance Easier setup Finding the signal strength Wireless devices have built in antennas that transmit and receive radio signals The signal strength listed on the printer network setup page indicates...

Page 109: ...is distance could be longer or shorter depending upon the layout of the network and the limitations of the access point REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal fr...

Page 110: ...ddress appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the router when prompted c Click OK d In the Wireless settings section look for t...

Page 111: ...place for future reference Can I use my printer on a USB and a network connection at the same time Yes the printer supports a simultaneous USB and network connection The printer can be configured in t...

Page 112: ...printer MAC XX XX XX XX XX XX The MAC address of the internal print server is a series of letters and numbers Other devices sometimes use a type of MAC address called Universally Administered Address...

Page 113: ...m requests for and receipt of data by various devices on the network How do I locate IP addresses For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd...

Page 114: ...a time however The keys are numbered and the number of a key is referred to as its key index All devices on the wireless network must be configured to use the same key index when multiple WEP keys ar...

Page 115: ...inter software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Maintenance t...

Page 116: ...t the printer program folder from the list 4 Navigate to Printer Home select your printer Maintenance tab Align cartridges 5 Follow the instructions on the computer screen For Macintosh users Note Thi...

Page 117: ...er software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home Maintenance tab Clean Cartridges For...

Page 118: ...cumulated on the paper exit tray Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the printer is dry before beginning a new print job Clea...

Page 119: ...ng the Service Center to solve printer problems The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support To open the Service C...

Page 120: ...arrow buttons to scroll to Set Defaults and then press 4 Press the arrow buttons to scroll to Use Factory and then press 5 Complete the initial printer setup CHANGE THE LANGUAGE USING A BUTTON COMBIN...

Page 121: ...NTHEAD 1 Open the printer and lift the latch 2 W F I I PRINT ING 2 Remove the printhead Warning Potential Damage Do not touch the printhead nozzles 3 Wipe the printhead contacts using a clean lint fre...

Page 122: ...LY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug th...

Page 123: ...If your printer does not appear on the list then try either of the following For a USB connected printer remove and then reconnect the USB cable For a printer that is wirelessly connected see the Wir...

Page 124: ...o scroll to Maintenance and then press 5 Press the arrow buttons to scroll to Deep Clean Printhead and then press A cleaning page prints 6 Press the arrow buttons to scroll to Align Printer and the pr...

Page 125: ...d then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is mar...

Page 126: ...rasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 4 Press to turn the printer back on Paper jam in the paper support Note The parts inside the printer...

Page 127: ...learing a paper jam 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 Reinsert the duplex unit 4 Touch DONE or press depending on your prin...

Page 128: ...ia misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER CONDITION Use only new unwrinkled paper CHECK PAPER LOADING Load a smaller amount of pape...

Page 129: ...int Setup tab select Borderless For Macintosh users 1 With a photo open choose File Page Setup If there is no Page Setup item on the File menu then go to step 2 Otherwise specify your print settings a...

Page 130: ...LLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Print speed is slow If...

Page 131: ...32 Scan was not successful on page 132 Scanning takes too long or freezes the computer on page 133 Cannot scan to a computer over a network on page 133 Copier or scanner does not respond If the Before...

Page 132: ...ecklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug...

Page 133: ...ot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CO...

Page 134: ...lowing hardware if applicable Power supply Telephone Answering machine VoIP adapter DSL filter Splitter Cable modem If the printer is connected to a Digital Subscriber Line install a DSL filter for th...

Page 135: ...ess the arrow buttons to scroll to Dialing and Sending and then press 4 Press the arrow buttons to scroll to Max Send Speed and then press 5 Select a sending speed and then press SET THE PRINTER TO SC...

Page 136: ...ing and Sending and then press 4 Press the arrow buttons to scroll to Auto Fax Convert and then press 5 Check to see if automatic fax conversion is set to On If it is not set to On press the arrow but...

Page 137: ...t converts digital signals into analog signals MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of...

Page 138: ...inter Home takes you to our Web site where you can download the software MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standar...

Page 139: ...the fax quality Enable Auto Fax Conversion Unrecoverable Fax Error The fax modem encountered critical errors Turn off the printer turn it back on and then resend the fax Fax Modem Error The fax modem...

Page 140: ...have been turned off on the receiving fax machine Verify the number and then resend the fax Set the printer to redial Note Dependingonyourcountryor region there may be a limit on the number of redial...

Page 141: ...USB port of the computer The USB port is marked with a USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port CHECK THE N...

Page 142: ...ard Reader Preferences SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down then use a USB cable to...

Page 143: ...the printer and the computer should be within 100 feet 30 meters of the wireless access point wireless router The Wi Fi indicator light is lit and is solid green The printer driver is installed on th...

Page 144: ...n the WEP key should be Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on...

Page 145: ...make these changes then see the documentation that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT See if y...

Page 146: ...u 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to is displayed i...

Page 147: ...s working If the USB port on the computer is not working then try using the other USB ports on the computer MAKE SURE THAT THE USB CABLE IS WORKING Try using a different USB cable If you are using a c...

Page 148: ...pport The computer must recognize the USB connection in order for installation to work Cannot print and there is a firewall on the computer Third party non Microsoft firewalls can interfere with wirel...

Page 149: ...ry printing again SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly 1 Click or click Start and then click Run 2 In the Start Sear...

Page 150: ...her network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network If you are not using a unique netwo...

Page 151: ...outer or until its settings are changed These are possible solutions Try one or more of the following MAKE SURE THE ACCESS POINT IS ON Check the access point and if necessary turn it on MOVE YOUR ACCE...

Page 152: ...Start Search or Run box type cmd c Press Enter or click OK d Type ipconfig and then press Enter The Default Gateway entry is typically the access point The IP address appears as four sets of numbers s...

Page 153: ...he network address field type the IP address of the access point For example 10 168 1 101 c Click Ping 4 If the access point responds then you will see several lines that display the number of bytes r...

Page 154: ...ing with your printer If the printer does not respond then nothing is displayed Your computer might not be connected to the network You can use Network Diagnostics to help resolve the problem You may...

Page 155: ...more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled you may see the Communication not av...

Page 156: ...rs or network games If the network is too busy it is possible that the printer is not receiving the IP address within the allowed time Make sure your DHCP server which may also be your wireless router...

Page 157: ...rmittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different i...

Page 158: ...Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems when more than one network is operating in the same...

Page 159: ...our wireless router if you are not sure how to reach the manufacturer Web site CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer check the Web site of...

Page 160: ...ducts or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countr...

Page 161: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to ra...

Page 162: ...ch Telefon 0180 564 56 44 Produktinformationen Telefon 01805 51 25 11 Technischer Kundendienst E mail internet lexmark de Noise emission levels The following measurements were made in accordance with...

Page 163: ...household waste Consult your local authorities for disposal and recycling options Battery notice This product contains Perchlorate material Special handling may apply For more information go to http w...

Page 164: ...out can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver...

Page 165: ...orporated into distributed with or for use with your Lexmark product 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program...

Page 166: ...m If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the c...

Page 167: ...hall apply The UN Convention on Contracts for the International Sale of Goods shall not apply 14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private...

Page 168: ...This Product contains Adobe Flash player software under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are tradem...

Page 169: ...ed If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company m...

Page 170: ...tably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid...

Page 171: ...e spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another Using this product in Switzerland This product requires a Swiss billing tone filter...

Page 172: ...ork cards or proximity card readers Exposure to radio frequency radiation Theradiatedoutputpower ofthisdevice isfar belowtheradio frequencyexposure limits oftheFCCandotherregulatory agencies A minimum...

Page 173: ...e interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mis...

Page 174: ...er of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Mille...

Page 175: ...K b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas...

Page 176: ...uments from print queue 125 cannot print from a flash drive 141 cannot print over wireless network 144 cannot print through USB 125 cannot receive faxes 137 cannot run fax software 138 cannot scan to...

Page 177: ...duplex printing dry time choosing a given setting 50 duplex unit 10 E Eco Mode using 19 editing photos using printer control panel 41 emission notices 161 162 168 172 173 energy conserving 6 enlargin...

Page 178: ...language appears on display 120 index cards 30 information finding 7 information needed for setting up printer on wireless network 93 infrastructure network 107 ink conserving 6 ink cartridge access...

Page 179: ...settings saving 31 paper exit tray 9 paper feed guard 10 paper guides 10 paper jam in the ADF 127 paper jam in the duplex unit 126 paper jam in the paper support 126 paper jam in the printer 126 pape...

Page 180: ...statement 163 redial attempts fax setting 79 redial time fax setting 79 reducing an image 57 registering fax user information 78 Transmit Terminal Identification TTI 78 repeating an image 59 replacing...

Page 181: ...wireless network 143 troubleshooting copy scanner unit does not close 131 troubleshooting copy and scan cannot scan to computer over a network 133 copier or scanner does not respond 131 partial docume...

Page 182: ...rmation needed for setting up wireless printing 93 installing printer on Macintosh 94 installing printer on Windows 94 interference 109 resolving communication problems 157 security 92 security inform...

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