9/12/16, 8
:
14 PM
Page 2 of 2
http://support.lexmark.com/index?pmv=print&page=content&locale=EN&userlocale=EN_US&id=HO2496
1. Press and release the
Cancel
button (
) to move sequentially from one menu item to another.
NOTE:
If
you get lost, you can press and hold the
Cancel
button to jump to home state (top four lights on).
2. Press and release the
Cancel
button until the
Toner Low
(
) light is the only light left on.
3. Press and hold the
Continue
button until all of the lights flash.
4. Then release the button. When the
Toner Low
light is once again the only light left on, the photoconductor
page count should be reset to zero.
4. Return the printer to normal mode. To do this:
Power it off for five seconds and then turn it back on.
5. Print a menu settings page. To do this:
When the
Ready
( ) light is on, press the
Continue
button once. The
Ready
light will begin flashing and
one or two pages will print out.
6. Check the photoconductor reading on the menu settings page. To do this:
1. Look for a section labeled
Cartridge Information
and locate the word
Photoconductor
under that
heading.
2. Confirm that the photoconductor level reading is
OK
or close to
100%
.
3. If the photoconductor reading is low, try printing 10 - 20 pages.
4. Print the menu settings page(s) again. Confirm that the photoconductor level reading is
OK
or close to
100%
.
5. If the photoconductor reading is still low, refer to the
Configuration Settings
page you printed in Step 2.
6. Confirm that
Reset Photoconductor Counter
is listed on the page.
Also confirm that the light sequence for the photoconductor counter is the
Toner Low
light.
If the light sequence is correct, try repeating this entire procedure again from the beginning to reset
the counter once more.
If a different light sequence is listed for the photoconductor counter, repeat the procedure but this
time, instead of stopping at the
Toner Low
light (
Step 3.2
), press the
Cancel
button until the
operator panel shows the light sequence that corresponds to the one listed on the
Configuration
Settings
page. Continue with the remainder of the procedure as before to reset the counter again.
7. If the photoconductor reading is still low after the page reset procedure has been performed twice, the
printer may require service.
For more information about resetting this counter, refer to the instruction sheet that shipped with the new photoconductor
kit.
