Repeating defects
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non-touch-screen printer models, press
to
navigate through the settings.
Action
Yes
No
a
Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b
Check if the repeating defects match any of the following
measurements:
Print cartridges
•
25.70 mm (1.01 in.)
•
35.30 mm (1.39 in.)
•
75.6 mm (2.98 in.)
•
26.7 mm (1.05 in.)
Fuser
•
56.5 mm (1.05 in.)
Transfer module
•
25.10 mm (0.99 in.)
•
59.70 mm (2.35 in.)
•
28.30 mm (1.11 in.)
•
65 mm (2.56 in.)
•
44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
Take note of the
distance, and then
contact
Color quality problems
Modifying the colors in printed output
1
From the home screen, touch
Settings
>
>
Quality
>
Advanced Imaging
>
Color Correction
.
2
In the Color Correction menu, touch
Manual
>
Color Correction Content
.
3
Choose the appropriate color conversion setting.
Troubleshoot a problem
173
Summary of Contents for CX331
Page 118: ...Replacing the ADF tray 1 Open the ADF cover Maintain the printer 118 ...
Page 119: ...2 Remove the used ADF tray 3 Unpack the new ADF tray Maintain the printer 119 ...
Page 122: ...7 Remove the tray 8 Position the printer on its side Maintain the printer 122 ...
Page 142: ... Below the fuser area Duplex unit 3 Close the door Troubleshoot a problem 142 ...