Action
Yes
No
Step 1
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage:
Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage:
To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing solid color or black images?
Go to step 2.
The problem is
solved.
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing solid color or black images?
Contact
The problem is
solved.
Text or images cut off
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Move the paper guides in the tray to the correct position for the
paper loaded.
b
Resend the print job.
Is the page or image still clipped?
Go to step 2.
The problem is
solved.
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Is the page or image still clipped?
Go to step 3.
The problem is
solved.
Troubleshooting
107
Summary of Contents for CS820 Series
Page 1: ...CS820 CS827 User s Guide October 2017 www lexmark com Machine type s 5063 Model s 530 571...
Page 74: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...
Page 80: ...4 Close the staple guard 5 Insert the staple cartridge holder 6 Close door G Clearing jams 80...