Lexmark C6160, User Manual

Page: 108 / 142

Action Yes No
Step 1
a
Remove the tray.
b
Remove the paper, and then load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
c
Squeeze and slide the paper guides to the correct position for
the size of the paper you are loading.
d
Insert the tray.
e
Resend the print job.
Is the print still crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a
Check if you are printing on a supported paper.
b
Resend the print job.
Is the print still crooked or skewed?
Contact customer
support .
The problem is
solved.
Repeating defects
)
)
)
Note: Before solving the problem, print the Maintenance Defect Ruler from the Troubleshooting section of
the Settings menu.
Action Yes No
Step 1
a
Print the quality sample pages.
From the home screen, touch Settings > Troubleshooting >
Basic Print Quality Samples .
b
Determine how many colors have defects.
Is only one color affected?
Go to step 2. Go to step 3.
Troubleshooting 108