Levolor Cellular Shades, Installation Manual

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Problem The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust and/
or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the
installation bracket.
Make sure that the shade fabric is not caught between the installation
bracket and the headrail.
Check that the headrail is completely inserted into the installation
brackets.
Problem
The shade raises or lowers unevenly or the bottom rail is uneven
when fully raised.
Solution
Lower the shade completely to allow it to “self-correct” skewing.
Check that the headrail and installation brackets are level and aligned.
Shim the installation brackets to level the headrail, if necessary.
Adjust the bottom rail. See “ Level the Bottom Rail (If Necessary) ”
on page 17.
TROUBLESHOOTING
If your shade is not operating correctly:
•
First review the guide that came with your control device.
•
Refer to the following troubleshooting procedures for specific solutions for your shade.
If questions remain, please contact LEVOLOR Customer Service at 1-800-LEVOLOR or
1-800-538-6567
WARRANTY
For complete warranty information visit LEVOLOR.com or call Customer Service
at 1-800-LEVOLOR or 1-800-538-6567.
CONTACTING US
To contact LEVOLOR Customer Service regarding any questions or concerns
you may have about your new shades, you may reach us at 1-800-LEVOLOR
(9:00 am – 6:00 pm EST)
www.LEVOLOR.com
ADDITIONAL PARTS AND SERVICES
Additional or replacement parts can be ordered, or shades can be repaired or
restrung through our repair center. Please contact LEVOLOR Customer Service
through www.LEVOLOR.com for a return authorization number.
19
Cellular Shades Motorized Control Lift
ADDITIONAL INFORMATION AND SUPPORT