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LevelOne NetCon WBR-3408, User Manual

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LevelOne NetCon WBR-3408 User Manual Download Page 101

Appendix A - Troubleshooting 

101 

devices should be shielded or relocated. 

 

RF Shielding 
Your environment may tend to block transmission between the 
wireless stations. This will mean high access speed is only possi-
ble when close to the Wireless Router. 

Summary of Contents for NetCon WBR-3408

Page 1: ...1 LevelOne User Manual WBR 3408 54 Mbps Wireless Router w QoS V2 0 0805...

Page 2: ...or help To assure continued compliance any changes or modifications not expressly ap proved by the party responsible for compliance could void the user s authority to operate this equipment Example us...

Page 3: ...ess Station Configuration 43 CHAPTER 5 OPERATION AND STATUS 44 Operation 44 Status Screen 45 Connection Status PPPoE 47 Connection Status PPTP 49 Connection Status L2TP 50 Connection Status Telstra Bi...

Page 4: ...reless Access 100 APPENDIX B ABOUT WIRELESS LANS 102 Modes 102 BSS ESS 102 Channels 103 WEP 103 WPA PSK 103 WPA2 PSK 104 Wireless LAN Configuration 104 APPENDIX C SPECIFICATIONS 105 Multi Function Wir...

Page 5: ...n access the Internet through the Wireless Router using only a single external IP Address The local invalid IP Addresses are hidden from external sources This process is called NAT Network Address Tra...

Page 6: ...ssign LAN users to different groups and determine which Internet services are available to each group VPN Pass through Support PCs with VPN Virtual Private Networking software using PPTP L2TP and IPSe...

Page 7: ...sts it can also optionally be confi gured via the Internet Network Diagnostics You can use the Wireless Router to perform a Ping or DNS lookup UPnP Support UPnP Universal Plug and Play allows automati...

Page 8: ...he following items should be included WBR 3408 Wireless Router Unit Power Adapter Quick Installation Guide CD ROM containing the on line manual If any of the above items are damaged or missing please...

Page 9: ...e Wireless access point This includes network traffic as well as user data Internet Green On Router is connected to Internet Blinking Router is attempting to connect to internet LAN Green 10 100Mbps B...

Page 10: ...connect your PCs to these ports Reset Button This button has two 2 functions Reboot When pressed and released the Wireless Router will reboot restart Clear All Data This button can also be used to cle...

Page 11: ...ternet Access an Internet Access account with an ISP and either of a DSL or Cable modem for WAN port usage To use the Wireless Access Point all Wireless devices must be compliant with the IEEE802 11b...

Page 12: ...uter will automatically function as an Uplink port when required 3 Connect WAN Cable Connect the DSL or Cable modem to the WAN port on the Wireless Router Use the cable supplied with your DSL Cable mo...

Page 13: ...ocate detailed instruc tions for the required functions To Do this Refer to Configure PCs on your LAN Chapter 4 PC Configuration Check Wireless Router operation and Status Chapter 5 Operation and Stat...

Page 14: ...tray notifying you that a new network device has been found and offering to create a new desktop shortcut to the newly discovered device Unless you intend to change the IP Address of the Wireless Rou...

Page 15: ...ireless Router s IP Address See next item If your PC is using a fixed IP Address its IP Address must be within the range 192 168 0 2 to 192 168 0 254 to be compatible with the Wireless Router s defaul...

Page 16: ...nd on the Cable Modem screen use the Clone MAC address button to copy the MAC address from your PC to the Wireless Router Common Connection Types Cable Modems Type Details ISP Data required Dynamic IP...

Page 17: ...oadband Wireless Type Details ISP Data required Dynamic IP Address Your IP Address is allocated automatically when you connect to you ISP None Static Fixed IP Address Your ISP allocates a perma nent I...

Page 18: ...n Data Input Use the menu bar on the left of the screen and the Back button on your Brows er for navigation Changing to another screen without clicking Save does NOT save any changes you may have made...

Page 19: ...e LAN segment to which the Wireless Router is attached i e the same value as the PCs on that LAN segment DHCP Server If Enabled the Wireless Router will allocate IP Addresses to PCs DHCP clients on yo...

Page 20: ...ave other Routers this means there must only be one 1 DHCP Server on your LAN Using the Wireless Router s DHCP Server This is the default setting The DHCP Server settings are on the LAN screen On this...

Page 21: ...ill automatically accept both 802 11b and 802 11g connections and no configuration is required for this feature To change the Wireless Router s default settings for the Wireless Access Point fea ture...

Page 22: ...SID to avoid compatibility issues Options 802 11 Mode Select the desired mode Auto This is the default and should normally be used 802 11g Only 802 11g Wireless stations can use the Wire less Router 8...

Page 23: ...the access point to access the Internet To se lect the required wireless stations click the Select Stations button Buttons Configure Click this button to view the Wireless security sub screen Select...

Page 24: ...hared Key Check your wireless card s documentation to see what method to use Key Size Select the WEP Encryption level 64 bit sometimes called 40 bit encryption 128 bit encryption Passphrase Enter a wo...

Page 25: ...rther development of WPA PSK and offers even greater security WPAM PSK Mixed This method sometimes called Mixed Mode allows clients to use EITHER WPA PSK OR WPA2 PSK Passphrase PSK Enter the Network k...

Page 26: ...nts or Routers you wish to inter connect Forbid Wire less stations Tick this if you want this Wireless Router to act only as a WDS Access Point and not allow clients notebooks of PCs to connect to it...

Page 27: ...AP3 are configured to use the same Channel and Security set tings 2 Enter AP2 and AP3 s MAC addresses into AP1 s WDS MAC Address list 3 AP1 and AP2 should connect via WDS AP1 and AP3 should connect v...

Page 28: ...rks Wi Fi Protected Setup enables typical users who possess little understanding of tradi tional Wi Fi configuration and security settings to automatically configure new wireless networks add new devi...

Page 29: ...have assigned a password to the Wireless Router on the Password screen above you will be prompted for the password when you connect as shown below If no password has been set this dialog will not app...

Page 30: ...and configured on each PC TCP IP Settings Overview If using the default Wireless Router settings and the default Windows TCP IP settings no changes need to be made By default the Wireless Router will...

Page 31: ...ng Figure 16 IP Address Win 95 Ensure your TCP IP settings are correct as follows Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows setting...

Page 32: ...administrator can advise you of the IP Address they assigned to the Wireless Router Figure 17 Gateway Tab Win 95 98 On the DNS Configuration tab ensure Enable DNS is selected If the DNS Server Search...

Page 33: ...ng TCP IP Settings Windows NT4 0 1 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Figure 19 Windows NT4 0 TCP IP 2 Click the Properties button to see a...

Page 34: ...er Restart your PC to ensure it obtains an IP Address from the Wireless Router Specify an IP Address If your PC is already configured check with your network administrator before making the following...

Page 35: ...dows NT4 0 Add Gateway 2 The DNS should be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search Order and en...

Page 36: ...PC Configuration 36 Figure 22 Windows NT4 0 DNS...

Page 37: ...up Connection 2 Right click the Local Area Connection icon and select Properties You should see a screen like the following Figure 23 Network Configuration Win 2000 3 Select the TCP IP protocol for y...

Page 38: ...re it obtains an IP Address from the Wireless Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the foll...

Page 39: ...nnection 2 Right click the Local Area Connection and choose Properties You should see a screen like the following Figure 25 Network Configuration Windows XP 3 Select the TCP IP protocol for your netwo...

Page 40: ...ains an IP Address from the Wireless Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following cha...

Page 41: ...Internet Connections 2 Select Set up or change your Internet Connection 3 Select the Connection tab and click the Setup button 4 Cancel the pop up Location Information screen 5 Click Next on the New...

Page 42: ...anges Fixed IP Address By default most Unix installations use a fixed IP Address If you wish to continue using a fixed IP Address make the following changes to your configuration Set your Default Gate...

Page 43: ...be set to Infrastructure SSID ESSID This must match the value used on the Wireless Router The default value is WBR 3408 Note The SSID is case sensitive Wireless Security By default Wireless security...

Page 44: ...plications it may be necessary to specify which PC receives an incoming connection Refer to Chapter 6 Advanced Features for further details Applications which use non standard connections or port numb...

Page 45: ...odem Internet Connection This shows the current connection status If there is an error you can click the Connection Details button to find out more information Internet IP Address This IP Address is a...

Page 46: ...This shows the Channel currently used as set on the Wire less screen Security This indicates the Wireless security system currently used System Device Name This displays the current name of the Wirele...

Page 47: ...on the local LAN IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider Network Mask The Network Mask associated with the I...

Page 48: ...mpting to login to ISP s Server and establish a PPP connection PPP up successfully Able to login to ISP s Server and establish a PPP con nection Idle time out reached The connection has been idle for...

Page 49: ...address seen by devices on the local LAN IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider Connection Status This indi...

Page 50: ...n screen Buttons Connect If not connected establish a connection to your ISP Disconnect If connected to your ISP terminate the connection Clear Log Delete all data currently in the Log This will make...

Page 51: ...sh a connection If the connection currently exists the Disconnect button can be used to break the connection Normally it is not necessary to use the Connect and Dis connect buttons unless the setting...

Page 52: ...ice Provider Connection Status This indicates whether or not the connection is currently established If the connection does not exist the Connect button can be used to establish a connection If the co...

Page 53: ...d Figure 32 Connection Details RAS Data RAS Screen Internet RAS Plan The RAS plan connection speed currently used Physical Ad dress The hardware address of this device as seen by remote devic es on th...

Page 54: ...e the Release Renew button is not operational Buttons Release Renew This button is only useful if the IP address shown above is allocated automatically on connection Dynamic IP address Otherwise it ha...

Page 55: ...P Internet Service Provider Network Mask The Network Mask associated with the IP Address above Default Gateway The IP Address of the remote Gateway or Router associated with the IP Address above DNS I...

Page 56: ...ss Router is currently using an IP Address allocated by the ISP s DHCP Server Clicking the Release button will release the IP Address and break the connection If the button says Renew this indicates t...

Page 57: ...ccess Control feature allows administrators to restrict the level of Internet Access available to PCs on your LAN With the default settings everyone has unre stricted Internet access To use this featu...

Page 58: ...Group Groups are named De fault Group 1 Group 2 Group 3 and Group 4 and cannot be re named Internet Access Restrictions Select the desired options for the current group None Nothing is blocked Use thi...

Page 59: ...additional Services or manage the Service list click this button to open the Services screen Buttons Edit Service List If you wish to define additional Services or manage the Service list click this b...

Page 60: ...of port numbers This can be left blank if not required ICMP Type If the Type above is ICMP enter the ICMP type here Oth erwise this field should be left blank Access Control Log To check the operatio...

Page 61: ...ted DDNS Service Providers 2 After registration follow the service provider s procedure to request a Domain Name and have it allocated to you 3 Enter your DDNS data on the Wireless Router s DDNS scree...

Page 62: ...ost name entered was not allocated to you If you see this or some other error message you need to contact the DDNS Ser vice and correct the problem Web Site Button Click this button to open a new wind...

Page 63: ...re supported transparently by the Wireless Router But sometimes it is not clear which PC should receive an incoming connection This problem could arise with the Communication Applications listed on th...

Page 64: ...or port numbers you may find that they do not function correctly because they are blocked by the Wire less Router s firewall In this case you can define the application as a Special Application Specia...

Page 65: ...numbers used by the application server for data you send to it If the application uses a single port number enter it in both the Start and Finish fields Using a Special Application Configure the Speci...

Page 66: ...your ISP into the WAN IP address field Select the PC to be the DMZ PC for traffic sent to this IP address Enable this DMZ If you have multiple Internet IP addresses you can assign one DMZ PC for each...

Page 67: ...reen Click the URL Filter on the Advanced menu to access the URL Filter screen An example screen is shown below Figure 40 URL Filter Screen Data URL Filter Screen Settings Enable This lists any existi...

Page 68: ...d Filter Filter String To add an entry to the list enter it here and click the Add button An entry may be a Domain name e g www trash com or simply a string e g ads Any URL which contains ANY entry AN...

Page 69: ...chedule Screen Day Each day of the week can scheduled independently Session 1 Session 2 Two 2 separate sessions or periods can be defined Session 2 can be left blank if not required Start Time Enter t...

Page 70: ...play the PCs for the selected Group Group Mem bers This lists all PCs which are currently members of the selected group Other PCs This lists all other PCs those which are not currently members of the...

Page 71: ...ow Figure 43 Virtual Servers IP Address seen by Internet Users Note that in this illustration both Internet users are connecting to the same IP Ad dress but using different protocols To Internet users...

Page 72: ...this to Enable or Disable support for this Server as required PC Server Select the PC for this Server The PC must be running the appropriate Server software Protocol Select the protocol TCP or UDP use...

Page 73: ...in the Properties area on screen The entry selected in the list is ignored and has no effect For each entry the PC must be running the appropriate Server software Defining your own Virtual Servers If...

Page 74: ...IP Address the IP Address allocated to you by your ISP e g http 203 70 212 52 ftp 203 70 212 52 It is more convenient if you are using a Fixed IP Address from your ISP rather than Dynamic However you...

Page 75: ...1500 This device will still auto negotiate with the remote server to set the MTU size The smaller of the 2 values auto negotiated or entered here will be used For direct connections not PPPoE or PPTP...

Page 76: ...llo cated you a fixed IP Address If this option is selected the following data must be entered IP Address The IP Address allocated by the ISP Network Mask This is also supplied by your ISP It must be...

Page 77: ...rovided by your ISP Login Password Enter the password for the login name above RAS Plan For SingTel customers only select the RAS plan you are on Server Address If using PPTP L2TP or Big Pond Cable th...

Page 78: ...ield You must click Save to actually change the address used Copy from PC Inserts the MAC address from your PC into the MAC address field You must click Save to actually change the address used Save S...

Page 79: ...or clear all logs set E Mailing of log files Network Diagnostics Ping DNS Lookup Options Various options such as backup DNS UPnP and enable TFTP firmware upgrade option PC Database This is the list o...

Page 80: ...ow Figure 46 Config Screen Data Config File Screen Backup Config Use this to download a copy of the current configuration and store the file on your PC Click Download to start the download Restore Con...

Page 81: ...iled to your PC Figure 47 Logs Screen Data Logs Screen Enable Logs Outgoing If selected Outgoing Internet connections are logged Normally the Internet Destination will be shown as an IP address But if...

Page 82: ...selected the log is sent at the time specified If the day is specified the log is sent once per week on the specified day Select the time of day you wish the E mail to be sent If the log is full befor...

Page 83: ...currently exists you could get a Timeout error In that case wait a few seconds and try again Ping Button After entering the IP address click this button to start the Ping procedure The results will be...

Page 84: ...or later If Enabled this device will be visible via UPnP If Disabled this device will not be visible via UPnP Allow Configu ration If checked then UPnP users can change the configuration If Disabled U...

Page 85: ...s are automatically added to the database and updated as required By default non Server versions of Windows act as DHCP Clients this setting is called Obtain an IP Address automatically The Wireless R...

Page 86: ...On you will not be able to add it Buttons Add This will add the new PC to the list The PC will be sent a ping to determine its hardware address If the PC is not available not connected or not powered...

Page 87: ...ries PCs or network devices Edit Use this to change the data for the selected PC in the list The data for the selected PC will then be shown in the Properties area where it may be edited Click Update...

Page 88: ...have the Wireless Router contact the PC and find its MAC address This is only possible if the PC is connected to the LAN and powered On MAC address is Enter the MAC address on the PC The MAC address...

Page 89: ...t value is 8080 The port number must be specified in your Browser when you connect To specify the port number 1 From a remote location start your Browser 2 In the Address or Location field enter the I...

Page 90: ...nternet 1 Ensure your Internet connection is established and start your Web Browser 2 In the Address bar enter HTTP followed by the Internet IP Address of the Wireless Router If the port number is not...

Page 91: ...uter and ensure the following Windows 2000 settings are correct Open Routing and Remote Access In the console tree select Routing and Remote Access server name IP Routing RIP In the Details pane right...

Page 92: ...col feature of the Wireless Router The Wireless Router supports RIP 1 only Static Routing Static Routing Table Entries This list shows all entries in the Routing Table The Properties area shows detail...

Page 93: ...t Static Routing Table entry using the data shown in the Properties area on screen Delete Delete the current Static Routing Table entry Clear Form Clear all data from the Properties area ready for inp...

Page 94: ...packets to another router before reaching the Wireless Router s local router the Gateway IP Address is the address of the in termediate router Static Routing Example Figure 54 Routing Example For the...

Page 95: ...Destination IP Address 0 0 0 0 Network Mask 0 0 0 0 Gateway IP Address 192 168 0 1 Wireless Router s IP Ad dress For Router B s Default Route Destination IP Address 0 0 0 0 Network Mask 0 0 0 0 Gatewa...

Page 96: ...it the service is unavailable This device uses Stateful Inspection technology This system can detect situations where individual TCP IP pack ets are valid but collectively they become a DoS attack Fir...

Page 97: ...tion so this setting is normally disabled Block TCP Flood A TCP flood is excessively large number of TCP connection requests This is usually a DoS Denial of Service attack This setting should be norma...

Page 98: ...g Figure 56 Upgrade Firmware Screen To perform the Firmware Upgrade 1 Click the Browse button and navigate to the location of the upgrade file 2 Select the upgrade file Its name will appear in the Upg...

Page 99: ...within the range 192 168 0 2 to 192 168 0 254 and thus compatible with the Wireless Router s default IP Address of 192 168 0 1 Also the Network Mask should be set to 255 255 255 0 to match the Wirele...

Page 100: ...eless Router is disabled so your wireless station should also have WEP dis abled If WEP is enabled on the Wireless Router your PC must have WEP enabled and the key must match If the Wireless Router s...

Page 101: ...ing 101 devices should be shielded or relocated RF Shielding Your environment may tend to block transmission between the wireless stations This will mean high access speed is only possi ble when close...

Page 102: ...te only with Wireless stations which are set to Infrastructure mode BSS ESS BSS A group of Wireless Stations and a single Access Point all using the same ID SSID form a Basic Service Set BSS Using the...

Page 103: ...rom receiving any data which is transmitted by your Wireless Stations But if the data is encrypted then it is meaningless unless the receiver can decrypt it If WEP is used the Wireless Stations and th...

Page 104: ...to Infrastruc ture The Access Point is always in Infrastructure mode Most Wireless stations will set the correct mode automatically SSID ESSID Wireless Stations should use the same SSID ESSID as the...

Page 105: ...or WAN Power Adapter 5V 1A External Wireless Interface Standards IEEE802 11b g WLAN JEIDA 4 2 roaming support Frequency 2 4 to 2 4835GHz Industrial Scientific Medical Band Channels Maximum 13 Channels...

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