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This chapter describes some problem situations which may
arise, and the solutions to them.
Overview
If you encounter printing difficulties, please refer to the Hardware section first then
the Printing section. For further details relating to specific situations, refer to the
documents listed below.
Other Troubleshooting Documents
•
AppleTalk
•
Internet Printing
•
NetWare
•
TCP/IP (Unix and Windows NT Server)
•
WebAdmin Management Program
•
Windows Peer-to-Peer Printing
If, after following the advice in these documents, the Printer Server still does not
function properly, please contact your dealer for further advice.
Hardware Problems
Problem No. 1
All the Printer Server’s LEDs are off.
Solution No. 1
Check the power supply or power connection.
Problem No. 2
Printer Server’s status light continuously stays lit.
Solution No. 2
Reset Printer Server by unplugging the power supply and
plugging it back in.
Problem No. 3
Printer Server status light and power light stays on
continuously and do not turn off.
Solution No. 3
Reset Printer Server by unplugging the power supply or by
pushing the reset push button.
Problem No. 4
I am using DHCP, and getting an IP Address conflict
involving the Printer Server.
Solution No. 4
If the Printer Server is left on, but the DHCP server is turned
off, then the Printer Server will retain its IP Address without
the DHCP Server being aware of it. Simply reset the Printer
Server so it will obtain a new IP Address.
This problem would also arise if you assigned a static IP
Address which is within the range used by the DHCP server.
If so, use another address which is NOT within the range
used by the DHCP server.
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