FAQs
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Failure to find the watch when pairing
1. Make sure your smartphone’s Bluetooth is enabled and
your smartphone’s system meets the requirements of
Android 4.4 or higher, iOS 8.0 or higher, and Bluetooth 4.0
or higher.
2. Make sure the distance between your smartphone and the
watch does not exceed 0.5 meters and that Bluetooth
communication is also within range (10 meters max).
3. Make sure your watch has enough battery life. If there is
still a problem after being fully charged, please contact us.
Occasional failure to connect with Bluetooth
Reboot your smartphone or restart your smartphone’s
Bluetooth.
Failure to receive SMS / calls notifications
Calls / SMS notification function works when the watch
connects to your smartphone via the app. Please kindly refer
to the following tips:
This product meets the EU ROHS
standards
Refer to IEC 62321 and EU RoHS
Directive 2011/65 / EU and its revision
instructions
Electronic Information Products
Toxic and Hazardous Substances Statement