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42
Troubleshooting
The player couldn’t be
turned on
5.
Check whether the battery is used up;
6.
Check whether the player has been turned on;
7. Firmware is damaged, please update the procedure of
player;
8. Check whether the power key is opened. If not, move it to
ON position.
The earphone is not
working
4. Check the volume is not in “0” state and the check the
connection of earphone;
5. Check whether the earphone is clean;
6. Check whether the file is integral, the damaged file would
cause noises.
Unable to upload/
download file or no disk
could be found on PC
3. Check whether the procedure is damaged, please reinstall
the drive;
4. Check whether the connection of USB cable is in good
condition.
The player is often
frozen
Check whether the procedure has been damaged and reinstall
it, if necessary.