TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not op‐
erate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con‐
nected to the mains sock‐
et correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation".
Many food products were
put in at the same time.
Wait few hours and then
check the temperature again.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool to
room temperature before stor‐
ing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Appliance is fully loaded
and it is set to the lowest
temperature
Set a higher temperature. Re‐
fer to "Operation".
Temperature set in the ap‐
pliance is too low and the
ambient temperature is
too high.
Set a higher temperature. Re‐
fer to "Operation"
26 Leonard
