Set 01 Overview
6
DIGITAL plus
NMRA has stepped up to this role providing a service to the both
the manufacturers and to the modeler. We support the NMRA in
this effort.
Achieving conformance for a product is not easy. Lenz GmbH
spent considerable time and money to alter our new products to
achieve conformance. However we are most pleased with the
results. Our new decoders are more reliable, and work much
better with competing brands than could ever have occurred via
our testing alone. Our new command station software will now
work with all conformant decoders no mater who produces them.
As official company policy. Lenz GmbH has a goal to have all
Lenz GmbH products display the NMRA conformance warrant.
This will take time. As each product is upgraded, we will
redesign it to fully conform to the NMRA requirements.
This promise is yet another indication of the leadership role that
Lenz GmbH is providing and is yet another indication of the
commitment we have to DCC and to you the modeler.
DIGITAL plus Warrenty
Lenz GmbH does everything it can do to ensure that its products
are free from defects and will operate for the life of your model
railroad equipment. From time to time even the best engineering
products fail either due to a faulty part or from accidental
mistakes in installation. To protect your investment in Digital
Plus products. Lenz GmbH offers a very aggressive 10 year
Limited Warranty.
Year One: A full repair or replacement will be provided to the
original purchaser for any item that that has failed due to
manufacturer defects or failures caused by accidental user
installation problems. Should the item no longer be produced
and the item is not repairable, a similar item will be substituted
at the manufacturers discretion. The user must pay for shipping
to an authorized Lenz GmbH warranty center.
Year 2 and 3: A full replacement for any item will be provided
that has failed due to manufacturer defects. If the failure was
caused by accidental user installation or use, a minimal service
charge may be imposed. Should the item no longer be produced
