Silver Direct Locomotive decoder
13
North American Warranty
Lenz GmbH does everything it can do to ensure that its products are free from defects and will
operate for the life of your model railroad equipment. From time to time even the best engineered
products fail either due to a faulty part or from accidental mistakes in installation. To protect your
investment in Digital plus products, Lenz GmbH offers a very aggressive 10 year Limited
Warranty.
This warranty is not valid if the user has altered, intentionally misused the Digital Plus product, or
removed the product's protection, for example the heat shrink from decoders and other devices.
In this case a service charge will be applied for all repairs or replacements. Should the user
desire to alter a Digital Plus Product, they should contact Lenz GmbH for prior authorization.
Year One:
A full repair or replacement will be provided to the original purchaser for any item that
that has failed due to manufacturer defects or failures caused by accidental user installation
problems. Should the item no longer be produced and the item is not repairable, a similar item
will be substituted at the manufacturer’s discretion. The user must pay for shipping to an
authorized Lenz GmbH warranty center.
Year 2 and 3:
A full replacement for any item will be provided that has failed due to manufacturer
defects. If the failure was caused by accidental user installation or use, a minimal service charge
may be imposed. Should the item no longer be produced and the item is not repairable, a similar
item will be substituted at the manufacturer’s discretion. The user must pay shipping to and from
the authorized Lenz GmbH warranty center during this portion of the warranty period.
Year 4-10:
A minimal service charge will be placed on each item that has failed due to
manufacturer defects and/or accidental user installation problems. Should the item no longer be
produced and the item is not repairable, a similar item will be substituted at the manufacturer’s
discretion. The user must pay shipping to and from the authorized Lenz GmbH warranty center
during this portion of the warranty period.
Please contact your dealer or authorized Lenz GmbH warranty center for specific instructions and
current service charges prior to returning any equipment for repair.
Hüttenbergstraße 29
35398 Gießen, Germany
Hotline: 06403 900 133
Fax: 06403 900155
http://www.lenz.com
Lenz Agency of North America
PO Box 143
Chelmsford, MA 01824
ph: 978 250 1494
fax: 978 455 LENZ
[email protected]
This equipment complies with Part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Please save this manual for future reference!
© 2007 Lenz GmbH, All Rights Reserved
