Problem
Possible Cause
Solution
Chips / fries are not
cooked evenly.
You did not soak the
potato sticks properly
before cooking.
Soak the potato sticks in a bowl of water
for at least 30 minutes, then take them
out and dry them with paper towels.
You did not use the right
potato type.
Use fresh potatoes and make sure they
stay firm during frying.
Fresh potato fries are
not crispy when they
come out.
The crispiness of the
fries depends on the
amount of oil and water
in the fries.
Make sure you dry the potato sticks
properly before you coat them with oil.
Cut the potato into thinner sticks for a
crispier result.
Add slightly more oil for a crispier result.
White smoke comes
out of the appliance.
You are preparing
greasy ingredients.
Pay attention that the temperature
is well-controlled to be under 180°C, when
you fry greasy ingredients in the Air Fryer
Convection Oven.
There is excess oil inside
the
Air Fryer Convection
Oven.
Wipe down the inside of the Air Fryer
Convection Oven to remove excessive oil.
Accessories have excess
grease residue from
previous cooking.
Clean each accessory after use.
CLEANING AND MAINTENANCE:
Note:
Unplug the Air Fryer Convection Oven and allow it to cool down completely before
handling, cleaning or storing.
• Wash in warm soapy water after use: mesh basket, wire rack, drip tray, crumb tray, rolling
cage, rotisserie stick, forks, screws, cage tongs.
• The mesh basket, drip tray, rolling cage, rotisserie stick, forks, screws, cage tongs are also
dishwasher safe.
• The wire rack and crumb tray are not dishwasher safe.
• The inside of the appliance can be cleaned with hot water, mild dish detergent and a non-
abrasive sponge.
• After cooking greasy foods and once the Air Fryer Convection Oven has cooled, always
clean the top of the interior. Removing grease will help keep its performance consistent.
• To remove crumbs, slide out the crumb tray and discard the crumbs. Wipe the crumb tray
and place it back inside the appliance. To remove baked on grease, soak the crumb tray in
hot, sudsy water or use non-abrasive cleaners. Never operate the Air Fryer Convection Oven
without the crumb tray in place.
• Wipe the outer housing body with a soft damp cloth. Do not use detergents or cleaners.
• Do not immerse the power cord, plug or the housing body in water or any other liquids as
it may result in damage, fire, electric shock or injury.