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Lenovo ThinkVision X24 Pro, User Manual

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Lenovo ThinkVision X24 Pro User Manual Download Page 32

 

Chapter 3.   

 3-6

 

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, 

misuse, abuse, improper installation, usage not in accordance with product 

specifications and instructions, natural or personal disaster, or unauthorized 

alterations, repairs or modifications. 
The following are examples of misuse or abuse and not covered by warranty:
• Images burned onto the screen of a CRT monitor. Burned image is preventable by 

utilizing a moving screen saver or power management.

• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.

Service parts

Table 3-3. 

The following parts are for use by Lenovo service, or Lenovo authorized 

dealers, to support the customer warranty. Parts are for service use only. The table 

below shows information for model 60E4-ECR1-WW.

Table 3-4. 

List of service parts

RELEASE

DESCRIPTION

M/T

COLOR

GEOGRAPHY

60E4-ECR1-EU

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black EU

60E4-ECR1-UK

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black UK

60E4-ECR1-DK

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black DK

60E4-ECR1-IT

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black IT

60E4-ECR1-IS

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black IS

60E4-ECR1-CH

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black CH

60E4-ECR1-SD

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black SD

60E4-ECR1-SA

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black SA

60E4-ECR1-TK

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black TK

60E4-ECR1-WL

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black EMEA, without 

power cord

60E4-ECR1-U1

X24 Pro 23.8'' -Monitor 
(mDP, USB Type C)

60E4

Raven Black EMEA, Special 

order with US 
power cord

Summary of Contents for ThinkVision X24 Pro

Page 1: ...ThinkVision X24 Pro User Guide Machine Types 60E4 65BC ...

Page 2: ...al items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Product numbers 60E4 ECR1 WW 65BC ECR1 WW ...

Page 3: ... information 2 2 Adjusting your monitor image 2 3 Using the direct access controls 2 3 Using the On Screen Display OSD controls 2 4 Selecting a supported display mode 2 8 Understanding power management 2 9 Caring for your monitor 2 10 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manually installing the monitor driver 3 5 Installing the monitor driver in Window...

Page 4: ...iii Safety information General Safety guidelines For tips to help you use your computer safely go to http www lenovo com safety Before installing this product read the Safety Information í í í ...

Page 5: ... please see the Setup Poster that was shipped with your monitor Shipping contents The product package should include the following items Flat Panel Monitor Information Flyer DP to Mini DP Adapter mDP DP Cable Micro USB Cable Power Cord Optional Power Adapter WiGig Bar Optional Charging stand Optional Micro USB DP to Mini mDP DP DP Adapter ...

Page 6: ...information on adjusting monitor positions setting user controls and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range Please see the illustration below for an example of camera swivel range ...

Page 7: ...apter 1 1 3 Camera Swivel 1 Press this button to pop up the camera module start to adjust the swivel range 2 Please see the illustration below for an example of camera swivel ran Pivot Tilt 90 0 90 0 180 ...

Page 8: ...Chapter 1 1 4 Swivel 3 Open and close the camera cover 4 Press this key turn on off the light of camera 90 0 180 ...

Page 9: ...o connect camera to PC or Laptop a When use Mini DP cable to connect to the monitor and under Mini DP source can only use video function if need to use camera must also connect by Micro USB 3 0 Cable b When use USB C cable to connect to the monitor and under USB C source can use video camera directly c Optional If user connect the monitor with WiGig bar and under WiGig source can use video camera ...

Page 10: ...he side which are used to adjust the display For information on how to use these controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor in the lower position ...

Page 11: ...and turning on your monitor Note Be sure to read the Safety information located on page iii before carrying out this procedure 1 Power off your computer and all attached devices and unplug the computer power cord 2 Connect the cables according to below icon indication 3 For the computer with DisplayPort Mini DP DP ...

Page 12: ...Chapter 1 1 8 4 For the computer with Mini DisplayPort 5 For the computer with USB 3 0 port Mini DP Micro USB USB ...

Page 13: ...Chapter 1 1 9 6 For notebook computer with USB Type C 7 For USB Type C Flash Driver 8 Connect the headset Type C USB C ...

Page 14: ...ower supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm2 shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designat...

Page 15: ...AirFuel certified or attaches to an AirFuel certified charging receiver dongle or sleeve 12 Your monitor has been embedded a pair of speaks with 3W and it can support DP TYPE C audio output You can press side volume control key to adjust sound of speaker 13 Power on the monitor and the computer ...

Page 16: ...ease take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing product and services that are important to you as well as in developing better ways to communicate with you Register your option on the following Web site http www lenovo com register Lenovo will send you information ...

Page 17: ...ortable viewing by considering the following items Viewing distance Optimal viewing distances for monitors range from approximately 510mm to 760mm 20 in to 30 in and can vary depending on ambient light and time of day You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position Use a viewing distance that is most comfortable for you Monit...

Page 18: ...o best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work with your computer the more important it is to observe your working posture Avoid assuming any one posture for an extended period of time Periodically make minor modifications in your posture to help deter any discomforts that might arise Make use...

Page 19: ...se Up Up browsing key For increasing the value on adjustment bar tune in Press to move to last item 2 Brightness Direct access to Brightness adjustment Low Blue Light Press and hold for 3 seconds to enable Low Blue Light or disable Low Blue Light Decrease Down Down browsing key For decreasing the value on adjustment bar tune in Press to move to next item 3 Menu To access OSD menu Press to confirm ...

Page 20: ...to move among the icons Select an icon and press to access that function If there is a sub menu you can move between options using or then press to select that function Use or to make adjustments Press to save 3 Press and hold for 10 seconds to lock the OSD This will prevent accidental adjustments to the OSD Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD ...

Page 21: ...blue Preset mode Neutral Bluish Reddish sRGB Custom Red Increases or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the image Blue Increases or decreases the saturation of blue in the image Save Saves the custom color choices Input signal This monitor can accept video signals through three different connectors Most desktop computers use a analo...

Page 22: ...o the settings Language Changes languages of menu Note The language chosen only affects the language of the OSD It has no effect on any software running on the computer Menu Position Adjusts menu location Default Default returns the menu position to the default settings Custom Horizontal Changes the horizontal position of the OSD Vertical Changes the vertical position of the OSD Save Save the cust...

Page 23: ...isplay performance Options Accessibility Changes button repeat rate and menu time out settings Button repeat rate Off Default Slow Menu time out Set the duration of time that the OSD will remain active when no operation is performed All input ports Table 2 2 OSD functions OSD Icon on Main Menu Submenu Description Controls and Adjustments ...

Page 24: ...anel technology is inherently flicker free Note If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 1920 x 1080 at 60 Hz which is the Native Resolution Display mode The display modes shown below have been o...

Page 25: ... of each working day or whenever you expect to leave it unused for long periods during the day Table 2 4 Power indicator State Power Indicator Screen Restoring Operation Compliance On Green Normal Standby Suspend Amber Blank Press a key or move the mouse There may be a slight delay before the image reappears Note Standby also occurs if there is no image output to the monitor ENERGY STAR Off Off Bl...

Page 26: ...or any other electrical equipment Touch the screen area of your monitor with sharp or abrasive items This type of contact may cause permanent damage to your screen Use any cleaner which contains an anti static solution or similar additives This may harm the coating of the screen area Do Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen Remove grease or fi...

Page 27: ...9 Stand Tilt Range 5 22 Image Viewable image size Maximum height Maximum width Pixel pitch 604 7mm 23 8 inch 296 46mm 11 7inch 527 04mm 20 7 inch 0 2745mm 0 011 inch AC DC adapter Model Trademark Rating ADP 90XD B Lenovo Input 100 240V 50 60Hz 1 5A Output 20V 4 5A Power consumption Note Power consumption figures are for the monitor and the power supply combined Without Charging Stand and WiGig Bar...

Page 28: ... DDC CI Supported Display Modes Horizontal frequency Vertical frequency 30 kHz 83kHz 50Hz 75Hz Native Resolution 1920 x 1080 at 60 Hz Temperature Operating Storage Shipping 0 to 40 C 32 to 104 F 20 to 60 C 4 to 140 F 20 to 60 C 4 to 140 F Humidity Operating Storage Shipping 8 to 80 non condensing 5 to 95 non condensing 5 to 95 non condensing Table 3 1 Monitor specifications for type model 60E4 ECR...

Page 29: ...on page 2 8 The image quality is unacceptable The video signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 7 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The power indicator is not lit...

Page 30: ...t If there are more than five pixels missing contact the Support Center Appendix A Service and Support on page A 1 Fuzzy lines in text or a blurry image Horizontal or vertical lines through the image Image setup has not been optimized Your system Display Properties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 1920 x 1...

Page 31: ...lick the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Have Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the downloaded driver is located such as a desktop 14 Select th...

Page 32: ...e for service use only The table below shows information for model 60E4 ECR1 WW Table 3 4 List of service parts RELEASE DESCRIPTION M T COLOR GEOGRAPHY 60E4 ECR1 EU X24 Pro 23 8 Monitor mDP USB Type C 60E4 Raven Black EU 60E4 ECR1 UK X24 Pro 23 8 Monitor mDP USB Type C 60E4 Raven Black UK 60E4 ECR1 DK X24 Pro 23 8 Monitor mDP USB Type C 60E4 Raven Black DK 60E4 ECR1 IT X24 Pro 23 8 Monitor mDP USB...

Page 33: ...guration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option na...

Page 34: ...sh Costa Rica 0 800 011 1029 Spanish Croatia 385 1 3033 120 Croatian Cyprus 800 92537 Greek Czech Republic 800 353 637 Czech Denmark Warranty service and support 7010 5150 Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 OPCION 4 Spanish Egypt Primary 0800 0000 850 Secondary 0800 0000 744 Arabic English El Salvador 800 6264 Spanish Estonia 372 66 0 800 Estonian Russian English...

Page 35: ...service and support 39 800 820094 Italian Japan 0120 000 817 Japanese English Kazakhstan 77 273 231 427 Standard Charges Apply Russian English Korea 080 513 0880 Collect call 02 3483 2829 Toll Call Korean Latvia 371 6707 360 Latvian Russian English Lithuania 370 5278 6602 Italian Russian English Luxembourg ThinkServer and ThinkStation 352 360 385 343 ThinkCentre and ThinkPad 352 360 385 222 French...

Page 36: ... Charges Apply English Mandarin Bahasa Malaysia Slovakia ThinkStation and ThinkServer 421 2 4954 5555 Slovenia 386 1 2005 60 Slovenian Spain 34 917 147 833 Spanish Sri Lanka 9477 7357 123 Sumathi Information systems English Sweden Warranty service and support 077 117 1040 Swedish Switzerland Warranty service and support 0800 55 54 54 German French Italian Taiwan 0800 000 702 Mandarin Thailand 001 ...

Page 37: ...Appendix A A 5 Vietnam 120 11072 Toll Free 84 8 4458 1042 Standard Charges Apply Vietnamese English Country or Region Telephone Number ...

Page 38: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 39: ...llecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sol...

Page 40: ...Appendix B B 3 Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices ...

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