Lenovo ThinkStation P500, Hardware Maintenance Manual, Page: 98 / 232

Diagnostics
The diagnostic program is used to test hardware components of your computer. The diagnostic program can
also report operating-system-controlled settings that interfere with the correct operation of your computer.
You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is
running the Windows operating system.
Notes:
1. Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes. For
more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 92.
2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save
and print the log files created by the diagnostic program. You will need the log files when you speak to a
Lenovo technical support representative.
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
• Your can download the Lenovo Solution Center program from http://www.lenovo.com/diags.
• If you are using a Windows operating system other than Windows 7, Windows 8.1 or Windows 10, go to
http://www.lenovo.com/diags for the latest information on diagnostics for your computer.
To run the Lenovo Solution Center program, see “Lenovo programs” on page 43.
Note: If you cannot isolate and repair the problem yourself after running the program, save and print the log
files. You will need the log files when you speak to a Lenovo technical support representative.
For additional information, refer to the Lenovo Solution Center help system.
UEFI diagnostic program
A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and
internal storage devices, view system information, and check and recover bad sectors on internal storage
devices.
To run the UEFI diagnostic program, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to “Basic troubleshooting” on page 81. If
an error code is displayed, go to “Symptom-to-FRU index” on page 96 for error code descriptions and
troubleshooting hints.
2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the
UEFI diagnostic program is displayed.
3. Follow the instructions on the screen to use the diagnostic program.
The options on the main screen are as follows:
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ThinkStation P500 and P700 Hardware Maintenance Manual