Lenovo ThinkStation P500, Hardware Maintenance Manual, Page: 109 / 232

Chapter 10. Recovery information
This chapter provides information about the recovery solutions. There are a variety of methods to choose
from when considering how to recover from a software- or hardware-related problem. Some methods
vary depending on the type of operating system that is installed. You can restore the computer settings
using a program or the recovery disc set. For more information about using the recovery disc set, see
the documentation that comes with the disc set.
This chapter contains the following topics:
• “Recovery information for the Windows 7 operating system” on page 103
• “Recovery information for the Windows 8.1 operating system” on page 108
• “Recovery information for the Windows 10 operating system” on page 109
Recovery information for the Windows 7 operating system
The recovery information in this section only applies to the computers that have the Rescue and Recovery
program or the Product Recovery program installed. If the
Enhanced Backup and Restore icon in the
Lenovo ThinkVantage Tools program is dimmed, it indicates that you must install the Rescue and Recovery
program manually before enabling its features. To install the Rescue and Recovery program, do the following:
1. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools , and double-click Enhanced Backup
and Restore .
2. Follow the instructions on the screen.
3. When the installation process finishes, the Enhanced Backup and Restore icon is activated.
This section contains the following topics:
• “Creating and using recovery media” on page 103
• “Performing backup and recovery operations” on page 104
• “Creating and using a rescue medium” on page 106
• “Reinstalling programs and device drivers” on page 106
• “Solving recovery problems” on page 108
Creating and using recovery media
Recovery media enable you to restore the hard disk drive to the factory-default state and put the computer in
an operational state after all other recovery methods have failed. Recovery media are useful if you transfer
the computer to another area, sell the computer, or recycle the computer. As a precautionary measure, it is
important to create recovery media as early as possible. The data on the recovery media can be used for
the following purposes:
• Reinstall the programs and device drivers on your computer
• Reinstall the operating system
• Modify the data files on the hard disk drive using the Additional Files
Note: The recovery operations you can perform using recovery media vary depending on the operating
system from which the recovery media were created. The recovery media might contain a boot medium
and a data medium. Your Microsoft Windows license permits you to create only one data medium. It is
recommended that you store the recovery media in a safe place after you have made them.
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