Lenovo ThinkServer RD120 Type 6444 Installation Manual Download Page 3

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ThinkServer

RD120

Types

6444,

6445,

6446,

and

6447

Installation

Guide

Summary of Contents for ThinkServer RD120 Type 6444

Page 1: ...ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

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Page 3: ...ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 4: ...007 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General...

Page 5: ...ation 30 Installing the cover 31 Connecting the cables 31 Updating the server configuration 32 Chapter 3 Server controls LEDs and power 35 Front view 35 Rear view 37 Server power features 38 Turning on the server 39 Turning off the server 39 Chapter 4 Configuring the server 41 Using the ThinkServer EasyStartup program 41 Using ThinkServer EasyManage products 43 Using the Configuration Setup Utilit...

Page 6: ...Using other services 83 Purchasing additional services 83 Lenovo product service 83 Appendix B Notices 85 Trademarks 86 Important notes 86 Waste electrical and electronic equipment WEEE notices 87 Battery return program 88 German Ordinance for Work gloss statement 89 Electronic emissions notices 89 Federal Communications Commission FCC statement 89 Industry Canada Class A emission compliance state...

Page 7: ...otteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto leia as Informações sobre Segura...

Page 8: ...before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device Attention The information in this document regarding installing and removing power supplies and connecting and disconnecting power refers to ac power supplies only If the server contains dc power supplies see the documentation that comes with the dc p...

Page 9: ...equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached...

Page 10: ...y with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations viii ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 11: ... the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Las...

Page 12: ...evice and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 x ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 13: ...ous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 26 CAUTION Do not place any object on top of rack mounted devices Safety xi ...

Page 14: ...se voltage is 240 V under any distribution fault condition Important This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units xii ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 15: ...ize and number of hard disk drive bays v The 3 5 inch models have six 3 5 inch hot swap hard disk drive bays Install only 3 5 inch drives in these models If you intend to install a tape drive the tape drive will occupy two of the six 3 5 inch drive bays v The 2 5 inch models have eight 2 5 inch hot swap hard disk drive bays and one 3 5 inch tape drive bay Install only 2 5 inch hard disk drives and...

Page 16: ..._________________________________________ The model number and serial number are on the ID label 1 on the bezel as shown in the following illustration Note This illustration shows a model with 3 5 inch serial attached SCSI SAS hot swap hard disk drives Models with 2 5 inch SAS hot swap hard disk drives are also available The location of the ID label is the same on both model styles This illustrati...

Page 17: ...ep or situation v Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Features and specifications The following information is a summary of the features and specifications of the server Depending on the server model...

Page 18: ...tive only when a 8k or 8k l SAS controller is installed v One serial port v One serial attached SCSI SAS controller v Seven Universal Serial Bus USB ports two on front and four on rear of server plus one internal v2 0 supporting v1 1 v Two video ports one on front and one on rear of server v One internal serial ATA SATA connector for tape v Support for Remote Supervisor Adapter II SlimLine Note In...

Page 19: ...move or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component The following illustrations show the major components in the server Note The illustrations in this ...

Page 20: ... 5 inch hard disk drive backplane 9 3 5 inch hard disk drive 19 Fan bracket assembly 10 3 5 inch filler panel 20 Fans 5 or 10 1 Riser card assembly 8 VRM 2 Full height adapter 9 Microprocessor 3 DIMM air baffle 10 Heat sink 4 DIMM 11 Heat sink filler 5 ServerRAID SAS controller 12 Remote Supervisor Adapter II SilmLine 6 system board 13 Low profile adapter 7 Heat sink retention module 6 ThinkServer...

Page 21: ...e 5 Click Downloads and drivers to download firmware updates v Before you install optional hardware make sure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server ...

Page 22: ...bility guidelines To help ensure proper cooling and system reliability make sure that the following requirements are met v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it v If the server has redundant power each of the power supply bays has a power supply installed in it v There is adequate space around the server to allow the serve...

Page 23: ...e wrist strap or other grounding system when working inside the server with the power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touch it to an unpainted metal surface on the outside of the ser...

Page 24: ...e the cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components Installing a memory module The following notes describe the types of dual inline memory modules DIMMs that the server supports and other information that you must consider when installing DIMMs v The server supports up to 12 Fully Bu...

Page 25: ...on is disabled DIMM 1 DIMM 2 DIMM 3 DIMM 4 DIMM 5 DIMM 6 DIMM 7 DIMM 8 DIMM 9 Channel 0 Channel 1 Channel 2 DIMM 10 DIMM 11 DIMM 12 Channel 3 Branch 1 Branch 0 v Each DIMM in a pair must be the same size speed type and technology to ensure that the server will operate correctly v You can configure the server to use memory mirroring Memory mirroring stores data in two pairs of DIMMs simultaneously ...

Page 26: ...r configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed To install a DIMM complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on page 7 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables Attention In ...

Page 27: ...t down into the connector The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it 10 Replace the DIMM air baffle 11 Replace the riser card assembly If you have other optional devices to insta...

Page 28: ...all up to two additional pairs of DIMMs The online spare DIMM pairs must be the same speed type and the same size as or larger than the largest active DIMM pairs Enable online spare memory through the Configuration Setup Utility program The BIOS code assigns the online spare DIMM pairs according to your DIMM configuration Online sparing is enabled on a memory branch basis the BIOS code does not en...

Page 29: ...sparing on branch 1 12 1 and 4 largest DIMMs 2 and 5 3 and 6 7 and 10 8 and 11 9 and 12 Online sparing on branch 0 Online sparing on branch 1 Table 6 Online spare DIMM configurations alternative scheme requires BIOS code version 1 04 or later Number of DIMMs DIMM connectors Results 4 7 and 10 largest DIMMs 8 and 11 Online sparing on branch 1 6 7 and 10 largest DIMMs 8 and 11 9 and 12 Online sparin...

Page 30: ...ives installed on Ultra Slim hard disk drive trays for 3 5 inch drives v The server 2 5 inch models support eight 2 5 inch hot swap hard disk drives installed on Ultra Slim hard disk drive trays for 2 5 inch drives v All hot swap drives in the server should have the same throughput speed rating Mixing hard disk drives with different speed ratings will cause all drives to operate at the lower throu...

Page 31: ...the tray handle to the closed locked position e Check the hard disk drive status LED to verify that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuously that drive is faulty and must be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Note You might have to reconfigure the disk arrays after you ...

Page 32: ...or v Read the documentation that comes with the microprocessor to determine whether you must update the basic input output system BIOS code for the server To download the most current level of BIOS code and many other code updates for your server 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers from the Select your product list 3 Selec...

Page 33: ...icroprocessor 1 3 Voltage regulator module connector 2 Microprocessor 2 The following illustration shows how to install the second microprocessor on the system board Chapter 2 Installing optional devices 19 ...

Page 34: ...sor internal and external clock frequencies must be identical To install an additional microprocessor complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on page 7 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Attention In a dc power environment only trained service personnel other than L...

Page 35: ...rocessor air baffle 5 Touch the static protective package containing the VRM to any unpainted metal surface on the outside of the server Then remove the VRM from the package 1 Alignment key 6 Turn the VRM so that the keys align correctly with the VRM connector then firmly press the VRM straight down into the connector Make sure that the connector retaining clips are in the locked position 7 Instal...

Page 36: ...ontaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket v Do not use excessive force when you press the microprocessor into the socket v Make sure that the microprocessor is correctly aligned and positioned in the socket before you try to close the lever d Align the microprocessor 1 with the socket note the alignment m...

Page 37: ... cover from the bottom of the heat sink c Align the heat sink above the microprocessor with the thermal grease side down 1 Retainer bracket 3 Heat sink release lever 2 Microprocessor d Slide the rear flange of the heat sink into the opening in the retainer bracket e Press down firmly on the front of the heat sink until it is seated securely f Rotate the heat sink release lever to the closed positi...

Page 38: ...ws the locations of the adapter expansion slots 1 PCI slot 1 3 PCI slot 3 2 PCI slot 2 4 PCI slot 4 The following notes describe the types of adapters that the server supports and other information that you must consider when installing an adapter v You can install only low profile PCI Express adapters in PCI slots 3 and 4 on the system board 24 ThinkServer RD120 Types 6444 6445 6446 and 6447 Inst...

Page 39: ... MHz PCI X slots v The system scans devices in the following order if you have not changed the default boot precedence integrated Ethernet controllers integrated SAS controller and then PCI slots 1 2 3 and 4 PCI riser card The following illustration shows the location of the adapter expansion slots 1 on the PCI riser card Note For clarity the PCI riser card assembly is inverted in the illustration...

Page 40: ...pter in a PCI slot on the riser card assembly Note For clarity the PCI riser card assembly 1 is shown inverted in the following illustration 6 If you removed the PCI riser card assembly to install the adapter align the riser card assembly with the release tab posts rear guides and connector then press the PCI riser card assembly firmly into the connector 26 ThinkServer RD120 Types 6444 6445 6446 a...

Page 41: ...f you have other optional devices to install do so now Otherwise go to Completing the installation on page 30 Installing a Remote Supervisor Adapter II SlimLine An optional Remote Supervisor Adapter II SlimLine can be installed only in a dedicated connector on the system board After the Remote Supervisor Adapter II SlimLine is installed the systems management Ethernet port on the rear of the serve...

Page 42: ...Line connector with the connector on the system board 6 Slip the free end of the Remote Supervisor Adapter II SlimLine under the tab on the retainer bracket aligning the holes in the adapter with the posts on the retainer bracket and latch bracket then press the adapter into the connector on the system board and make sure that all tabs on the latch bracket secure the adapter in place 7 Replace the...

Page 43: ... personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 3 Remove the cover see Removing the cover on page 9 4 Remove the riser card assembly and the air baffle over the DIMMs See the User Guide for more information 5 Locate the ServeRAID 8k l SAS controller on the system board A...

Page 44: ... When you restart the server for the first time after you install a ServeRAID 8k SAS controller the monitor screen remains blank while the controller initializes the battery This might take a few minutes after which the startup process continues This is a one time occurrence Important You must allow the initialization process to be completed If you do not the battery pack will not work and the ser...

Page 45: ...personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply See Connecting the cables on page 31 for more information 4 Update the server configuration See Updating the server configuration on page 32 for more information Installing the cover To install the cover place it into positi...

Page 46: ...bles that come with the server and optional devices Use these identifiers to connect the cables to the correct connectors Updating the server configuration When you start the server for the first time after you add or remove an internal optional device external SAS device or USB keyboard or mouse you might receive a message that the configuration has changed The Configuration Setup Utility program...

Page 47: ...sk arrays If you have installed a Remote Supervisor Adapter SlimLine to manage the server remotely see the documentation comes with the adapter for information about setting up configuring and using the adapter For information about configuring the integrated Gigabit Ethernet controllers see the User Guide Chapter 2 Installing optional devices 33 ...

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Page 49: ... LED 5 Hard disk drive activity LED green 10 Rack release latch The following illustration shows the controls light emitting diodes LEDs and connectors on the front of the 2 5 inch model server 1 Operator information panel 7 Hard disk drive status LED amber 2 USB 5 connector 8 Rack release latch 3 USB 6 connector 9 CD DVD eject button 4 Video connector 10 CD DVD drive activity LED 5 Tape drive bay...

Page 50: ... that a hard disk drive is in use v System locator LED Use this LED to visually locate the server among other servers You can use IBM Director to light this LED remotely v Information LED When this LED is lit it indicates that a noncritical event has occurred An LED on the light path diagnostics panel is also lit to help isolate the error v System error LED When this LED is lit it indicates that a...

Page 51: ...D 6 Ethernet activity LEDs 16 System locator LED 7 Ethernet link LEDs 17 Power on LED 8 Ethernet connector 1 18 Serial connector 9 USB connector 4 19 SAS connector 10 USB connector 3 20 Power supply 1 Power cord connector ac power supply only Connect the power cord to this connector Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authori...

Page 52: ... indicates that a system error has occurred An LED on the light path diagnostics panel is also lit to help isolate the error System locator LED Use this LED to visually locate the server among other servers Power on LED When this LED is lit and not flashing it indicates that the server is turned on When this LED is flashing it indicates that the server is turned off and still connected to a power ...

Page 53: ...em resources depends on the operating system the configuration of the server and the configured PCI options Turning off the server When you turn off the server and leave it connected to power the server can respond to requests from the service processor such as a remote request to turn on the server While the server remains connected to power one or more fans might continue to run To remove all po...

Page 54: ...own of the operating system the server will be turned off automatically v You can press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server v The service processor ...

Page 55: ...rnet controllers on page 43 v Baseboard management controller SMBridge management utility program Use these programs to configure the baseboard management controller download firmware updates download SDR FRU updates and remotely manage a network v ThinkServer EasyManage products ThinkServer EasyManage Core Server and ThinkServer EasyManage Remote Client work together to provide centralized hardwa...

Page 56: ...tart the ThinkServer EasyStartup DVD do the following 1 Insert the ThinkServer EasyStartup DVD and restart the server If the EasyStartup program does not start see EasyStartup problems on page 64 2 Follow the instructions on the screen and continue to the main interface 3 When you arrive at the Home screen do any of the following v Click Compatibility notes to view detailed information about the o...

Page 57: ...to perform the following tasks v View configuration information v View and change assignments for devices and I O ports v Set the date and time v Set and change passwords v Set and change the startup characteristics of the server and the order of startup devices startup drive sequence v Set and change settings for advanced hardware features v View and clear the error log v Change interrupt request...

Page 58: ...ow level format on a hard disk drive View or change IDs for attached devices Set protocol parameters on hard disk drives v Use ServeRAID Manager to Configure arrays View the RAID configuration and associated devices Monitor operation of the RAID controller Consider the following information when using the IBM ServeRAID Configuration Utility program and ServeRAID Manager to configure and manage arr...

Page 59: ...ore making a selection Using ServeRAID Manager Use ServeRAID Manager which is on the IBM ServeRAID Support CD to perform the following tasks v Configure a redundant array of independent disks RAID array v Erase all data from a hard disk drive and return the disk to the factory default settings v View the RAID configuration and associated devices v Monitor the operation of the RAID controller To pe...

Page 60: ...xit from ServeRAID Manager and remove the CD from the CD RW DVD drive 7 Restart the server Using custom configuration To use custom configuration complete the following steps 1 In the ServeRAID Manager tree click the controller 2 Click Custom configuration 3 Click Next 4 In the Create arrays window from the list of ready drives select the drives that you want to group into the array 5 Click the Ad...

Page 61: ...fy the server and perform other management functions Any standard Telnet client application can access the SOL connection Important The server Ethernet ports are set to DHCP by default In order to find your BMC on an existing network you will need to identify the server by the default hostname The default hostname for each server is the last 8 characters of the BMC MAC address The BMC MAC address ...

Page 62: ...nd Devices and I O Ports sections of the Configuration Setup Utility program e Select Advanced Setup then select Baseboard Management Controller BMC Settings f Set BMC Serial Port Access Mode to Dedicated g Press Esc twice to exit the Baseboard Management Controller BMC Settings and Advanced Setup sections of the Configuration Setup Utility program h Select Save Settings then press Enter i Press E...

Page 63: ...le ttyS0 LILO configuration If you are using LILO complete the following steps 1 Modify the etc lilo conf file a Add the following text to the end of the first default linux line Monitor b Comment out the map boot map line by adding a at the beginning of this line c Comment out the message boot message line by adding a at the beginning of this line d Add the following line before the first image l...

Page 64: ... b message boot message linear image boot vmlinuz 2 4 9 e 12smp label linux initrd boot initrd 2 4 9 e 12smp img read only root dev hda6 image boot vmlinuz 2 4 9 e 12 label linux up initrd boot initrd 2 4 9 e 12 img read only root dev hda6 50 ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 65: ...e Linux operating system starts a LILO boot prompt is displayed instead of the graphical user interface Press Tab at this prompt to install all of the boot options that are listed To load the operating system in interactive mode type linux Interact and then press Enter GRUB configuration If you are using GRUB complete the following steps to modify the boot grub grub conf file 1 Comment out the spl...

Page 66: ...ote that you do not have to rerun grub after making changes to this file NOTICE You have a boot partition This means that all kernel and initrd paths are relative to boot eg root hd0 0 kernel vmlinuz version ro root dev hda6 initrd initrd version img boot dev hda default 0 timeout 10 splashimage hd0 0 grub splash xpm gz title Red Hat Enterprise Linux ES 2 4 9 e 12smp root hd0 0 kernel vmlinuz 2 4 ...

Page 67: ...itrd initrd 2 4 9 e 12 img You must restart the Linux operating system after you complete these procedures for the changes to take effect and to enable SOL SUSE SLES 9 0 configuration Note This procedure is based on a default installation of SUSE Linux Enterprise Server SLES 9 0 The file names structures and commands might be different for other versions of SUSE Linux To configure the general Linu...

Page 68: ...black light gray default 0 timeout 8 title linux kernel hd0 1 boot vmlinuz root dev hda2 acpi oldboot vga 791 1 initrd hd0 1 boot initrd title floppy root chainloader 1 title failsafe kernal hd0 1 boot vmlinuz shipped root dev hda2 ide nodma apm off vga normal nosmp 1 disableapic maxcpus 0 3 initrd hd0 1 boot initrd shipped Note 1 The kernel line is shown with a line break In your file the entire ...

Page 69: ...prompt then press Enter to display the current boot options for your server b In the Boot Entries section locate the boot entry ID for the section with an OS friendly name of Windows Server 2003 Standard Write down the boot entry ID for use in the next step 2 To enable the Microsoft Windows Emergency Management System EMS at a Windows command prompt type bootcfg EMS ON PORT COM1 BAUD 19200 ID boot...

Page 70: ...start the Windows 2003 operating system after you complete this procedure for the changes to take effect and to enable SOL Installing the OSA SMBridge management utility program Important To obtain maximum benefit from the OSA SMBridge management utility program install and load the program before problems occur To install the OSA SMBridge management utility program on a server running a Windows o...

Page 71: ...owing steps You must be logged in as a root user to perform these procedures 1 Go to http www lenovo com support Download the utility program and create the OSA BMC Management Utility CD 2 Insert the OSA BMC Management Utility CD into the drive 3 Type mount mnt cdrom 4 Locate the directory where the installation RPM package is located and type cd mnt cdrom 5 Type the following command to run the R...

Page 72: ...uration utility diskette into the diskette drive and restart the server 2 From a command line prompt type bmc_cfg and press Enter 3 Follow the instructions on the screen Using the baseboard management controller firmware update utility program Use the baseboard management controller firmware update utility program to download and apply a baseboard management controller firmware update and SDR FRU ...

Page 73: ...e Serial over LAN capability to remotely perform control and management functions over a Serial over LAN SOL network You can also use SOL to remotely view and change the server BIOS settings At a command prompt type telnet localhost 623 to access the SOL network Type help at the smbridge prompt for more information Use the following commands in an SOL session connect Connect to the LAN Type connec...

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Page 75: ... For additional information about the Diagnostics DVD see the Hardware Maintenance Manual on the ThinkServer Documentation DVD v Troubleshooting tables These tables list problem symptoms and steps to correct the problems See Troubleshooting tables on page 65 for more information v Diagnostic programs and error messages The system diagnostic programs are provided in ROM These programs test the majo...

Page 76: ...Other beep codes See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for information about other beep codes 62 ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 77: ...lity program select Load Default Settings and save the settings v Make sure that optional devices are turned on and installed correctly 163 The time of day has not been set Run the Configuration Setup Utility program and set the date and time 289 A failing DIMM was disabled Make sure that the DIMMs are supported by the server and that they are installed correctly 301 303 Keyboard and keyboard cont...

Page 78: ...stalled make sure that only one drive is set as the primary drive Start the CD from the primary drive The ServeRAID Manager program cannot view all installed drives or the operating system cannot be installed v Make sure that the hard disk drive is connected correctly v Make sure that the SAS hard disk drive cables are securely connected The operating system installation program continuously loops...

Page 79: ...to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The CD RW DVD drive is not recognized 1 Make sure that v The IDE channel to which the CD RW DVD drive is attached primary is enabled in...

Page 80: ...t must be replaced by a trained service technician Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preced...

Page 81: ...system event log see Error Logs in the Hardware Maintenance Manual The server resets restarts occasionally 1 If the reset occurs during POST and the POST watchdog timer is enabled click Advanced Setup Baseboard Management Controller BMC Setting BMC Post Watchdog in the Configuration Setup Utility program to see the POST watchdog setting make sure that sufficient time is allowed in the watchdog tim...

Page 82: ... 4 Move the keyboard cable to a different USB connector 5 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Only if the problem occurred with a front USB connector Internal USB cable c Trained service technician only System board The USB mouse or USB pointing device does not work 1 Make sure that v The mouse is compatible with the server...

Page 83: ...y disabled a memory bank when it detected a problem or a memory bank might have been manually disabled 2 Check the POST error log for error message 289 v If a DIMM was disabled by a system management interrupt SMI replace the DIMM v If a DIMM was disabled by the user or by POST run the Configuration Setup Utility program and enable the DIMM 3 Run memory diagnostics see Running the diagnostic progr...

Page 84: ...r emits a continuous beep during POST indicating that the microprocessor is not working correctly 1 Correct any errors that are indicated by the LEDs see Light path diagnostics LEDs in the Hardware Maintenance Manual 2 Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size 3 Trained service technician only Make sure that microprocessor...

Page 85: ...wn restarting the server each time a Remote Supervisor Adapter II SlimLine if one is present b Trained service technician only System board The screen is blank 1 If the server is attached to a KVM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server 2 Make sure that v The server is turn...

Page 86: ...tly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 1...

Page 87: ...r supply v You updated the configuration information in the Configuration Setup Utility program Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed An Lenovo optional device that used to work does not work now 1 Make sure that all of the hardware and cable connections for the devic...

Page 88: ...ned service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply a Disconnect the server power cords b Reseat the operator information panel assembly cable c Reconnect the power cords d Press the power control button to restart the server If the button does not work replace th...

Page 89: ...ics panel is lit and the one of the power channel LEDs on the system board is lit See the power troubleshooting table in the Hardware Maintenance Manual or call for service The server unexpectedly shuts down and the LEDs on the operator information panel are not lit See Solving undetermined problems in the Hardware Maintenance Manual Serial port problems v Follow the suggested actions in the order...

Page 90: ...oard Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must ...

Page 91: ...a USB hub disconnect the USB device from the hub and connect it directly to the server 4 Move the device cable to a different USB connector Video problems See Monitor problems on page 71 Light path diagnostics Use light path diagnostics to diagnose system errors The light path diagnostics panel is behind the operator information panel on the left front of the server To access the light path diagno...

Page 92: ...ts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician LED Description Action None but the system error LED is lit An error has occurred and cannot be diagnose...

Page 93: ...guration error has occurred 1 Check the microprocessors that were just installed to make sure that they are compatible with each other and with the VRM see Installing an additional microprocessor on page 18 for compatiblity requirements 2 Trained service technician only Replace an incompatible microprocessor 3 Check the system error logs for information about the error Replace any components that ...

Page 94: ... can cause the TEMP LED to be lit 1 Determine whether a fan has failed If it has replace it 2 Make sure that the room temperature is not too high See Features and specifications on page 3 for temperature information 3 Make sure that the air vents are not blocked 4 Call for service BRD An error has occurred on the system board 1 Check the LEDs on the system board to identify the component that is c...

Page 95: ... available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations...

Page 96: ...ty v Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes modifications or upgrades to device drivers v Installation and maintenance of network operating systems NOS v Installation and maintenance of application programs Refer to the safety and...

Page 97: ...o determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Produc...

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Page 99: ...on herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The in...

Page 100: ...d logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and ar...

Page 101: ...nment Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable Lenovo recomienda a los propietarios de equipos de tecnología de la información TI que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles Lenovo dispone de una serie de programas y servicios de devolución de productos a fin de ayudar a los propietarios de eq...

Page 102: ...ust be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com lenovo environment or contact your local waste disposal facility For Taiwan Please recycle batteries For the European Union Notice This mark applies only to countries within the European Union EU Batteries or pac...

Page 103: ...inance for Work with Visual Display Units Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Electronic emissions notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed...

Page 104: ...o comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interfere...

Page 105: ...D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürf...

Page 106: ...Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement 92 ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 107: ...atements 3 device scan sequence 25 DIMMs connector locations 12 order of installation 10 display problems 71 documentation CD 2 drive hot swap installing 16 17 E electrical input 4 environment 4 error messages POST 63 error symptoms CD or DVD drive 65 general 66 hard disk drive 66 intermittent 67 keyboard USB 68 memory 69 microprocessor 70 monitor 71 mouse USB 68 optional devices 73 pointing devic...

Page 108: ...g 56 P PCI expansion slots 4 pointing device problems 68 POST error messages 63 power problems 74 power supply specifications 4 power control button 36 power cord connector 37 power on LED front 38 rear 36 problems CD DVD drive 65 hard disk drive 66 intermittent 67 keyboard 68 memory 69 microprocessor 70 monitor 71 optional devices 73 power 74 serial port 75 software 76 solving 61 USB port 77 vide...

Page 109: ...rks 86 troubleshooting chart 65 turning off the server 39 turning on the server 39 TÜV gloss statement 89 U Universal Serial Bus USB problems 77 updating the firmware code 58 USB connector front 36 rear 38 using baseboard management controller utility programs 58 utility program Configuration Setup 43 IBM ServeRAID Configuration 45 V video connector front 36 rear 38 voltage regulator module instal...

Page 110: ...96 ThinkServer RD120 Types 6444 6445 6446 and 6447 Installation Guide ...

Page 111: ......

Page 112: ...Part Number 46U0862 Printed in USA 1P P N 46U0862 ...

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