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74

ThinkPad

®

T30 Series Service and Troubleshooting Guide

Summary of Contents for ThinkPad T30 2366

Page 1: ...ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 2: ......

Page 3: ...ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 4: ...disposed of in landfills v To reduce the risk of fire use only No 26 AWG or thicker telephone cable v The fluorescent lamp in the LCD contains mercury Do not put it in trash that is disposed of in landfills Rough handling or dropping the computer can cause the LCD to break and the internal fluid to get into your eyes or on your hands Immediately wash the affected areas with water If symptoms persi...

Page 5: ...ireless use You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations Before you use the ThinkPad T30 Series computer please find and read Wireless Regulatory Notice for ThinkPad T30 Series the notice that supplements this Service and Troubleshooting Guide The notice is included in the package with this publication Copyright IBM Corp 2002 iii ...

Page 6: ...iv ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 7: ...rmation with Access ThinkPad Find answers to questions about your computer and view IBM Web sites by pressing the ThinkPad button to open Access ThinkPad your on board computer help center Copyright IBM Corp 2002 v ...

Page 8: ... even personalizing Access ThinkPad Click Access Help to open a comprehensive help system that offers information such as how to change or upgrade the memory in your computer Visit these IBM Web sites to join an interactive community of ThinkPad users download new backgrounds purchase accessories or get online support Keyword Search provides a quick way to search information in Access Help Click S...

Page 9: ...n brief video clips that show you how to perform certain tasks such as replacing your battery inserting a PC Card or upgrading your memory Use the controls shown to play pause and rewind the video clip Finding information with Access ThinkPad vii ...

Page 10: ...viii ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 11: ...p and service 34 Getting help on the Web 34 Getting help by fax 35 Calling IBM 35 Getting help around the world 37 Appendix A Important safety instructions 39 Modem safety information 42 Laser compliance statement 43 Appendix B Wireless related information 45 Wireless Interoperability 45 Usage environment and your Health 45 Appendix C Warranty information 47 Warranty Period 47 Warranty service and...

Page 12: ...x ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 13: ...Chapter 1 Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer 6 Copyright IBM Corp 2002 1 ...

Page 14: ...Your ThinkPad at a glance Front view Rear view Your ThinkPad at a glance 2 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 15: ...y uses TFT technology v Size 14 1 inch v Resolution LCD Up to 1400 by 1050 depending on the model External monitor Up to 2048 by 1536 v Brightness control Keyboard v 84 key 85 key or 89 key v UltraNav TrackPoint and touch pad Note Some models have the TrackPoint only without a touch pad and its buttons v Fn key function v ThinkPad button v Volume control buttons v ThinkLight Features Chapter 1 Ove...

Page 16: ... X3 171 ISO 9529 ECMA 125 External interface v Serial connector EIA RS232D v Parallel connector IEEE 1284A v External monitor connector v PC Card slots Type I Type II or Type III PC Card v Headphone jack v Line in jack v Microphone jack v Video out connector v 2 Universal Serial Bus USB connectors v Infrared port v RJ11 telephone connector available if the modem feature is installed v RJ45 Etherne...

Page 17: ...2438 m 8000 ft Maximum operating temperature 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F v Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Heat output v 72 W 246 Btu hr maximum Power source ac adapter v Sine wave input at 50 to 60 Hz v Input rating of the ac adapter 100 240 V ac 50 to ...

Page 18: ...ion from plastic bags v Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13cm 5 in v Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Be gentle with your computer v Avoid placing any objects including paper between the display and the keyboard or under the keyboard v Do not drop bump scratch twist hit vi...

Page 19: ...lic switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes while digital phone lines are often used in hotels or office buildings If you are not sure which kind of phone line you are using contact your telephone company v Your computer mig...

Page 20: ... detergent to wipe the exterior of the computer v Avoid spraying cleaner directly on the display or the keyboard v Gently wipe the display with a soft dry cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointer when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains ...

Page 21: ... power switch problem 16 Keyboard problems 16 UltraNav problems 17 Standby or hibernation problems 18 Computer screen problems 21 Battery problems 23 Hard disk drive problems 24 Other problems 25 Starting BIOS Setup Utility 27 Recovering pre installed software 28 Upgrading the hard disk drive 30 Replacing the battery 32 Copyright IBM Corp 2002 9 ...

Page 22: ... you have time to run the entire test do not interrupt the test while it is running The Quick Test Set runs many tests of critical hardware components but it does not run all of the diagnostic tests in PC Doctor for Windows If PC Doctor for Windows reports that all of the tests in the Quick Test Set have been run and that it has found no problems consider running more of the tests in PC Doctor for...

Page 23: ...l number needs to be reinstalled Have the computer serviced 0189 Invalid RFID configuration information area The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the computer serviced 0190 Critical low battery error The computer turned off because the battery is low Connect the ac adapter to the computer and charge the batte...

Page 24: ...ollowing If an external keyboard is connected do the following v Turn off the computer and disconnect the external keyboard then turn on the computer Make sure that the built in keyboard operates correctly If it does have the external keyboard serviced v Make sure that the external keyboard is connected to the correct connector Test the computer by using PC Doctor v If the computer stops during th...

Page 25: ...ror code have the computer serviced 02D0 System cache error The cache is disabled Have the computer serviced 02F4 EISA CMOS not writable Have the computer serviced 02F5 DMA test failed Have the computer serviced 02F6 Software NMI failed Have the computer serviced 02F7 Fail safe timer NMI failed Have the computer serviced 1802 Unauthorized network card is plugged in Power off and remove the miniPCI...

Page 26: ... EXE NOEMS and save this file CardBus Configuration Error Device Disabled Press F1 to go to the IBM BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system Thermal sensing error The thermal sensor is not functioning correctly Have the computer serviced Errors without messages Problem When I turn on the machine nothing appears on the scr...

Page 27: ...on the computer If you still see only the cursor on the screen have the computer serviced Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Move the TrackPoint or press a key to exit the screen saver or press the power switch to resume from standby or hibernation Problem The DOS full screen looks smaller Solution If you use a DOS ap...

Page 28: ...r by pressing and holding the power switch for 4 seconds or more If the computer is still not reset remove the ac adapter and the battery Keyboard problems Problem The cursor does not move after the computer returns from one of the power management modes Solution Make sure you followed the instructions correctly when you installed Windows with the Advanced Power Management APM option Note The APM ...

Page 29: ...ion is correct disconnect the cable and make sure that the built in keyboard operates properly If the built in keyboard works there is a problem with the external keyboard Try using a different external keyboard UltraNav problems Problem The cursor drifts when the computer is turned on or after it resumes normal operation Solution The cursor might drift when you are not using the TrackPoint during...

Page 30: ...ng the ThinkPad button Standby or hibernation problems Problem The computer enters standby mode unexpectedly Solution If the processor reaches a temperature that is too high the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components Also check the settings for standby mode using Battery MaxiMiser Problem The computer ente...

Page 31: ...ter is in hibernation mode or power off state Connect the ac adapter to the computer then press power button to resume operation If the system still does not return from standby mode your system may stop responding and you cannot turn off the computer In this case you need to reset the computer If you have not saved your data it may be lost To reset the computer press and hold the power button for...

Page 32: ...utorun 0 Problem The Fn F12 key combination does not cause the computer to enter hibernation mode Solution The computer cannot enter hibernation mode v If you are using one of the IBM communication PC Cards To enter hibernation mode stop the communication program and then remove the PC Card or disable the PC Card slot using the Control Panel v If the hibernation utility is not installed in Windows...

Page 33: ...XP the Fn F3 key combination does not make the computer screen go blank Solution Windows XP enables multiple users to log on to the system at the same time If you are the first user to have logged on to your computer you can use the Fn F3 key combination Otherwise the combination will not work on your computer Computer screen problems Problem The screen is blank Solution v If the standby status in...

Page 34: ...the Monitor type is correct For Windows XP 1 Click Start 2 Click Control Panel 3 Click Appearance and Themes in the Pick a category section 4 Click Display in the Pick a Control Panel icon section 5 Click the Settings tab 6 Check whether the color depth and resolution are correctly set 7 Click Advanced 8 Click the Adapter tab 9 Make sure ATI Mobility RADEON 7500 is shown in the adapter information...

Page 35: ...or bright dots on the screen might exist all the time Problem A message Unable to create overlay window appears when you try to start DVD playback or You get poor or no playback while running video playback DVD playback or game applications Solution Do either of the following v If you are using 32 bit color mode change the color depth to 16 bit mode v If you are using a desktop size of 1280 1024 o...

Page 36: ...hen it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard when v The hard disk drive starts accessing the data o...

Page 37: ...e in the IBM BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled by checking that there is no mark preceding the device name Problem The computer does not respond Solution IRQs for the PCI are all set as 11 The computer does not respond because it cannot share the IRQ with other devices Refer to the...

Page 38: ...e lower speed Operation in this mode can severely degrade the performance of the processor and thus cause the playback of a DVD to be jerky To avoid or reduce this problem you can choose any of three other modes of operation as follows v Maximum Performance Keeps the processor speed high at all times v Automatic Switches the processor speed between high and low depending on how much the processor ...

Page 39: ...upervisor password the IBM BIOS Setup Utility menu appears after you enter the password You can start the utility by pressing Enter instead of entering the supervisor password however you cannot change the parameters that are protected by the supervisor password For more information refer to the on board help 4 Using the cursor keys move to an item you want to change When the item you want is high...

Page 40: ... to recover the pre installed software and you are unable to start the Product Recovery program you will need a Recovery Repair diskette Follow the instructions below To create a Recovery Repair diskette soon after you start using your computer Save the Recovery Repair diskette in a safe place in case you need it later To use the Product Recovery program to restore your pre installed software do t...

Page 41: ...pears for only a few seconds You must press F11 quickly The Product Recovery program main menu opens 3 Select System Utilities from the main menu Press Enter 4 Select Create a Recovery Repair diskette Press Enter 5 Follow the on screen instructions 6 When the process is completed label your diskette as the Recovery Repair diskette and save it for future use To use the Recovery Repair diskette 1 Sh...

Page 42: ...the physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off Never remove the drive while the system is operating in standby mode...

Page 43: ...mly install them 9 Turn the computer over so that its bottom side is up Reinstall the screw Note You can replace the screw with a security screw to prevent the hard disk drive from being removed easily The security screw may not be included in your ship group You can however purchase screw directly from NABS at www nabsnet com 10 Reinstall the battery 11 Turn the computer over again Connect the ac...

Page 44: ...ter over 3 Slide the battery latch to unlock it 1 then remove the battery 2 Note The first position of the battery latch is for releasing the lock of the battery 4 Align the side of a fully charged spare battery with the side of the battery space in the computer 1 then gently push the battery into the space 2 5 Slide the battery latch to lock it 6 Turn the computer over again Connect the ac adapte...

Page 45: ...Chapter 3 Getting help and service from IBM Getting help and service 34 Getting help on the Web 34 Getting help by fax 35 Calling IBM 35 Getting help around the world 37 Copyright IBM Corp 2002 33 ...

Page 46: ...irectory or you can contact the IBM HelpCenter Some fees might apply Getting help on the Web On the World Wide Web the IBM Web site has up to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is www ibm com pc IBM provides an extensive Web site dedicated to mobile computing and to ThinkPad computers at www ibm com pc support Rese...

Page 47: ...blem v IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occasionally there might be changes that are required after a product has been sold IBM or your reseller if authorized by IBM will make selected Engineering Changes ECs available that a...

Page 48: ...ne numbers Note Telephone numbers are subject to change without notice For the latest list of IBM HelpCenter telephone numbers and hours of operation visit the Support Web site at www ibm com pc support Country or region Language Telephone Number Argentina Spanish 0800 666 0011 Australia English 1300 130 426 Austria German 01 24592 5901 Bolivia Spanish 0800 0189 Belgium Dutch French 02 210 9820 02...

Page 49: ...United Kingdom English 0 1475 555 055 United States English 1 800 772 2227 Uruguay Spanish 000 411 005 6649 Venezuela Spanish 0 800 100 2011 1 If you purchased your ThinkPad computer in Japan the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer For detailed information visit the Web site at www ibm com jp pc ibmjreg Getting help around the worl...

Page 50: ...of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www ibm com pc support and click Warranty Lookup Eligible IBM computers are identified by their four digit machine types For more information about International Warranty Service see Service Announcement 601 034 at http www ibm com C...

Page 51: ...r attached devices If the 3 pin power cord is provided with this product it must be used with a properly grounded outlet Turn everything OFF Turn everything OFF First attach all cables to devices First remove the power cord from the outlet Attach the signal cables to receptacles Remove signal cables from receptacles Attach the power cord to an outlet Remove all cables from devices Turn the device ...

Page 52: ...it to water or rain v Do not attempt to disassemble it v Do not short circuit it v Keep it away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards DANGER If the backup battery is incorrectly replaced there is danger of explosion The lithium battery contains...

Page 53: ...DANGER Main battery safety notice DANGER Backup battery safety notice Appendix A Important safety instructions 41 ...

Page 54: ...s The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care CAUTION To reduce the risk of fire use only No 26 AWG or larger thicker telephone cable Modem ...

Page 55: ...th the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class I laser products at the date of manufacture In other countries the drive is certified to conform to the requirements of IEC825 and EN60825 for Class 1 laser products DANGER Do not open the optical storage drive unit no user adjustments or serviceable parts are inside...

Page 56: ...e and invisible laser radiation when open Avoid direct eye exposure Do not stare into the beam or view it directly with optical instruments Save these instructions 44 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 57: ... Following profiles are supported by IBM Bluetooth Daughter Card v Generic Access v Service Discovery v Serial Port v Dial up Networking v FAX v LAN Access v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization Usage environment and your Health Wireless LAN Mini PCI Adapter and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices H...

Page 58: ...uations may for example include v Using the integrated wireless cards on board of airplanes or in hospitals v In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authori...

Page 59: ...l except Japan and Korea Parts 3 years labor 3 years Battery pack 1 year Machine type 2367 Country or region Warranty period All Parts 3 years labor 3 years Battery pack 1 year Warranty service and support With the original purchase of an IBM ThinkPad you have access to extensive support During the IBM Machine warranty period you may call IBM or your reseller for problem determination assistance u...

Page 60: ...ou might be required to present proof of purchase to obtain warranty service Before you call for service You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your computer and software Most computers operating systems and application programs come with information that c...

Page 61: ... in materials and workmanship and 2 conforms to IBM s Official Published Specifications Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine does not function as warranted during the warranty period and IBM or your ...

Page 62: ...pair or exchange the failing Machine and 2 provide the service either at your location or a service center IBM or your reseller will also manage and install selected engineering changes that apply to the Machine Some parts of IBM Machines are designated as Customer Replaceable Units called CRUs e g keyboards memory or hard disk drives IBM ships CRUs to you for replacement by you You must return al...

Page 63: ...is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such...

Page 64: ... your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country unique Terms AMERICAS BRAZIL Governing Law The following is added after the first sentence Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro NORTH AMERICA Warranty...

Page 65: ...ollowing replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York The following is added to this Section Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce ICC The arbitrato...

Page 66: ...personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Limited Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim JAPAN Governing Law The following sen...

Page 67: ...d therein will be English and Chinese An arbitral award will be final and binding on all the parties and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards 1958 The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award During the course of arbitration this Agreement will continue to be performed excep...

Page 68: ...ia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland apply 3 Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Congo Djibouti Democratic Republic of Congo Equatorial Guinea France Gabon Gambia Guinea Guinea Bissau Ivory Coast L...

Page 69: ...ility The following paragraph is added to this Section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary neglig...

Page 70: ...ect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than 1 unchanged 2 as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to or in any way related to the subject matter of ...

Page 71: ...o 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged T...

Page 72: ...60 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 73: ... can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed when used in accordance with their associated documentation to process date data correctly within and between the 20th and 21st centuries provided ...

Page 74: ...reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM a...

Page 75: ...of EN 55022 Telecommunication notices Federal Communications Commission FCC and Telephone Company Requirements Part 68 of the FCC Rules 1 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted ...

Page 76: ...0 Columbus Avenue Thornwood NY 10594 1 800 772 2227 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning 7 No customer repairs are possible to the modem If you experience trouble with this equipment contact your Authorized Seller or the IBM Corpo...

Page 77: ...lfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to mak...

Page 78: ...difications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans les régions rurales Avertissement L utilis...

Page 79: ...irements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds b...

Page 80: ...to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this modem The...

Page 81: ...tice for European Union countries Hereby Ambit declares that this J07M058 modem is in conformity with the essential requirements and other relevant provisions of Directive 1999 5 EC Appendix D Notices 69 ...

Page 82: ... by an industrial waste disposal contractor certified by a local government For details visit the IBM Web site at www ibm com jp pc recycle pc If you use a ThinkPad computer at home and need to dispose of it you must comply with local ordinances and regulations Disposing of a ThinkPad computer component containing heavy metal The printed circuit board of a ThinkPad computer contains heavy metal So...

Page 83: ...f you use a ThinkPad computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM ThinkPad HelpCenter TrackPoint PS 2 Ultrabay ThinkLight UltraNav Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the Unit...

Page 84: ...72 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 85: ...Appendix D Notices 73 ...

Page 86: ...SS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer and Notes are trademarks of Lotus Development Corporation IBM and HelpCenter are trademarks of International B...

Page 87: ...Appendix D Notices 75 ...

Page 88: ...ANTIE DE QUALITE ET D ADEQUATION A UN USAGE PARTICULIER U S Government Users Restricted Rights Utilisation duplication ou divulgation limitées par le Contract Schedule ADP GSA avec IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer et Notes sont des marques déposées de Lotus Development Corporation IBM et HelpCenter sont des marques déposées de International Business Machines Corporation au...

Page 89: ...debut is Lotus FastSite the suite s new document publishing tool for the Web Organizer time and contact manager Lotus Organizer is the award winning personal and group scheduler with more than 20 million users worldwide Word Pro word processor Lotus Word Pro Millennium Edition for Windows increases word processing productivity for end users by providing the most advanced technology in the areas of...

Page 90: ...nd easy You created the content now you can easily format it for publishing to the Internet or your company s intranet Year 2000 Ready Be ready for the new millennium SmartSuite applications are consistent with Lotus and IBM s definition for year 2000 readiness Compatibility With Microsoft Office and most other popular desktop applications Integration with Lotus Notes and most other strategic ente...

Page 91: ...ment The Proof of Purchase for the IBM Personal Computer boxed with this Lotus SmartSuite Millennium brochure should be retained to support your entitlement Program Service Only 30 day up and running support is available See inside this document for information regarding Lotus Customer Support options Statement of Service These programs are provided AS IS PROGRAMS DESIGNATED AS NO ARE PROVIDED WIT...

Page 92: ...comes with your IBM PC for details of where to call for this free introductory telephone support Lotus Warranty Support Lotus Warranty support is not included with this offer Lotus on the Web The Lotus Web site provides you with complete access to information about Lotus its products Business Partners Solutions and Education Access the site at http www lotus com Paid Support You can obtain more ex...

Page 93: ...Appendix D Notices 81 ...

Page 94: ...82 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 95: ...Appendix D Notices 83 ...

Page 96: ...84 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 97: ...problems 24 upgrading 30 hibernation problems 18 I IBM help v K keyboard problems 16 O on board help v P password problems 15 PC Doctor for Windows 10 power switch problems 16 problems troubleshooting 11 R recovering software 28 S safety instruction 39 standby problems 18 storage device upgrading 30 T telephone help by 35 testing with PC Doctor 10 ThinkPad Assistant v TrackPoint problems 17 U Ultr...

Page 98: ...86 ThinkPad T30 Series Service and Troubleshooting Guide ...

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Page 100: ... Part Number 67P4720 1P P N 67P4720 ...

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