service provider representative or your reseller for country- and location-specific information.
Customer replaceable unit (CRU) service: Under CRU service, your service provider will ship
CRUs to you for you to install. Most CRUs are easy to install whereas others may require some
technical skills and tools. CRU information and replacement instructions are shipped with the
product and are available from Lenovo at any time upon request. You may request that a service
provider install some CRUs under one of the other types of warranty service designated for your
product. Installation of external CRUs (such as mice, keyboards, or monitors) is your
responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the
defective CRU must be returned. When a return is required, return instructions, a prepaid return
shipping label, and a container are included with the replacement CRU. You may be charged for
the replacement CRU if your service provider does not receive the defective CRU within 30 days
of your receipt of the replacement.
On-site service: Your service provider will either repair or exchange the failing machine at your
location and verify its operation. You must provide suitable working area to allow disassembly
and reassembly of the machine. The area must be clean, well lit and suitable for the purpose.
For some machines, certain repairs may require sending the machine to a designated service
center.
International Warranty Service (IWS): IWS is available during the warranty period to
customers who travel or relocate to countries where their computer is sold and serviced by a
service provider authorized to perform warranty service. Eligible Lenovo computers are identified
by their four-digit machine type.
You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site,
provided in the servicing country. Service methods and procedures vary by country, and some
service or parts may not be available in all countries. Service centers in certain countries may
not be able to service all models of a particular machine type. In addition, some countries may
have fees and restrictions that apply at the time of service.
Note: Due to the earth's magnetic field, CRT monitors are manufactured to work in northern,
southern, and equatorial regions of the earth and may not produce a satisfactory image when
moved between them. Any required adjustment (if possible) is not covered under IWS and may
be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors
and ThinkPad LCD displays.
Licensing: Programs included with this product are licensed under the terms and conditions of
the License Agreements that are shipped with the system.
Field-installable features: Yes
Model conversions: No
Machine installation: Customer setup. Customers are responsible for installation according to
the instructions Lenovo provides with the machine.
Graduated program license charges apply: No. This product does not contain licensed
internal code or licensed machine code.
ThinkPad Reserve Edition Warranty Information
The Lenovo ThinkPad Reserve Edition has a three-year warranty with 24 x 7 four-hour on-site
response, hard drive nonreturn, and ThinkPad Protection.
The three-year warranty is available in the following countries:
•
Peoples Republic of China (PRC)
•
Hong Kong
•
U.S.
•
Canada
•
United Kingdom
•
France
•
UAE/Dubai
Lenovo United States 107-624
Lenovo is a trademark of Lenovo
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