Important
service
information
This
chapter
presents
following
important
service
information:
v
“Strategy
for
replacing
FRUs”
–
“Strategy
for
replacing
a
hard
disk
drive”
on
page
18
–
“Important
notice
for
replacing
a
system
board”
on
page
18
–
“How
to
use
error
message”
on
page
18
v
“Strategy
for
replacing
FRUs
for
CTO,
CMV,
and
GAV”
on
page
19
–
“Product
definition”
on
page
19
–
“FRU
identification
for
CTO,
CMV,
and
GAV
products”
on
page
19
v
“Important
information
about
replacing
RoHS
compliant
FRUs”
on
page
21
Strategy
for
replacing
FRUs
Use
the
following
strategy
to
prevent
unnecessary
expense
for
replacing
and
servicing
FRUs:
Important:
BIOS
and
device
driver
fixes
are
customer-installable.
The
BIOS
and
device
drivers
are
posted
on
the
customer
support
site
http://www.lenovo.com/support
System
Disassembly/Reassembly
videos
that
show
the
FRU
removals
or
replacements
for
the
Lenovo
®
authorized
service
technicians
are
available
in
the
following
support
site:
http://www.lenovoservicetraining.com/ion/
Advise
customers
to
contact
the
Customer
Support
Center
at
800-426-7378
if
they
need
assistance
in
obtaining
or
installing
any
software
fixes,
drivers,
and
BIOS
downloads.
Customers
in
Canada
should
call
the
Customer
Support
Center
at
800-565-3344
for
assistance
or
download
information.
Before
replacing
parts:
Make
sure
that
all
software
fixes,
drivers,
and
BIOS
downloads
are
installed
before
replacing
any
FRUs
listed
in
this
manual.
After
a
system
board
is
replaced,
ensure
that
the
latest
BIOS
is
loaded
to
the
system
board
before
completing
the
service
action.
To
download
software
fixes,
drivers,
and
BIOS,
do
as
follows:
1.
Go
to
http://www.lenovo.com/support
2.
Enter
the
product
number
of
the
computer
or
press
Auto-detect
button
on
the
screen.
3.
Select
Downloads
and
drivers
.
4.
Follow
the
directions
on
the
screen
and
install
the
necessary
software.
©
Copyright
Lenovo
2008,
2009
17
Summary of Contents for ThinkPad R400
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