Lenovo ThinkPad P14s Gen 1, Hardware Maintenance Manual

Page: 39 / 135

If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.
How to remove the power-on password
To remove the power-on password, do one of the following:
If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer.
2. Remove the battery. For instructions on how to remove the battery , see “1090 Built-in battery” on page
78.
3. Remove the coin-cell battery. For instructions on how to remove the coin-cell battery, see “1080 Coin-
cell battery” on page 77.
4. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt will not
be displayed. The power-on password has been removed.
5. Reinstall the coin-cell battery and the battery.
If a supervisor password or a system management password has been set and is known to the service
technician, do the following to remove the power-on password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1.
3. Type the supervisor password or the system management password to enter the ThinkPad Setup
program.
4. Select Security .
5. Select Password .
6. Select Power-On Password .
7. Type the current supervisor password or the system management password in the Enter Current
Password field. Then, leave the Enter New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program.
How to remove the NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see “Major FRUs and CRUs” on page 50.
How to remove the system management password
To remove a system management password, do the following:
If no supervisor password has been set, do the following to remove the system management password:
1. Turn off the computer and disconnect ac power.
2. Disable the built-in battery. See “Disabling the built-in battery” on page 68.
3. Remove the base cover assembly. See “1020 Base cover assembly” on page 70.
4. Remove the built-in battery. See “1090 Built-in battery” on page 78.
Chapter 4
.
Related service information
33