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Chapter 11. Getting support

This chapter provides information about getting help and support from Lenovo.

•

“Before you contact Lenovo” on page 145

•

“Getting help and service” on page 145

•

“Purchasing additional services” on page 147

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error
codes, running diagnostic programs, or by consulting the Lenovo Web site.

Registering your computer

Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen:
http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help
as quickly as possible.

• What is the problem? Is it continuous or intermittent?

• Is there an error message? What is the error code, if any?

• What operating system are you using? Which version?

• Which software programs were running at the time of the problem?

• Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

• What is the name of your Lenovo product?

• What is the machine type?

• What is the serial number?

Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo products, you
will find a wide variety of sources available from Lenovo to assist you. This section contains information
about where to go for additional information about Lenovo and our products, what to do if you experience a
problem with your computer, and whom to call for service should it be necessary.

© Copyright Lenovo 2015

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Summary of Contents for ThinkPad L450

Page 1: ...User Guide ThinkPad L450 ...

Page 2: ...ge 167 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserGuides Second Edition July 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in C...

Page 3: ...ws operating system 17 Special keys 17 ThinkPad pointing device 19 TrackPoint pointing device 20 Trackpad 21 Trackpad touch gestures 22 Customizing the ThinkPad pointing device 23 Replacing the cap of pointing stick 23 Power management 24 Using the ac power 24 Checking the battery status 25 Charging the battery 25 Maximizing the battery life 25 Managing the battery power 25 Power saving modes 26 H...

Page 4: ...ems 104 Problems with drives and other storage devices 107 A software problem 109 Problems with ports and connectors 109 Chapter 9 Recovery overview 111 Recovery overview for the Windows 7 operating system 111 Creating and using a recovery media 111 Performing backup and recovery operations 112 Using the Rescue and Recovery workspace 113 Creating and using a rescue medium 114 Reinstalling preinsta...

Page 5: ...oducts which connect to the power mains with rated current less than or equal to 20 A per phase 153 Japan notice for ac power cord 153 Lenovo product service information for Taiwan 154 Eurasian compliance mark 154 Brazil audio notice 154 Appendix B WEEE and recycling statements 155 Important WEEE information 155 Recycling information for China 155 Recycling information for Japan 155 Recycling info...

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Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...novo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damag...

Page 9: ...rheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapte...

Page 10: ...not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power c...

Page 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Page 12: ...y Do not crush or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room te...

Page 13: ...at depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable mat...

Page 14: ... otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF...

Page 15: ...cteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they c...

Page 16: ...Save these instructions xiv User Guide ...

Page 17: ...els that contain important product information on page 7 Features on page 10 Specifications on page 11 Operating environment on page 11 Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 Front view 1 Camera available on some ...

Page 18: ...on does do the following 1 Go to Control Panel then change the view of Control Panel from Category to Large icons or Small icons 2 Click Power Options Choose what the power buttons do 3 Follow the instructions on the screen Note Use Lenovo programs for advanced power settings For Windows 7 Use the Power Manager program For Windows 8 1 Use the Lenovo Settings program For more information see Lenovo...

Page 19: ...atible devices such as a USB mouse a USB storage device or a digital camera Note When you attach a USB cable to the USB connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 3 Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television This compact connector e...

Page 20: ...as a VGA monitor 6 Security lock slot To protect your computer from theft purchase a security cable lock that fits this security lock slot to lock your computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking dev...

Page 21: ...d Windows 10 Start the Lenovo Settings program click Power and then follow the instructions on the screen For instructions on how to start the programs see Accessing Lenovo programs on page 12 Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 4 Combo audio connector Connect headphones or a headset that has a ...

Page 22: ...a supported docking station to extend the computer capabilities when you are at the office or at home For more information about the supported docking stations see ThinkPad docking stations on page 37 3 Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard 4 Speakers Your computer is equipped with...

Page 23: ...the center of the power button show the system status of the computer Blinks for three times The computer is initially connected to power Solid on The computer is on in normal mode Off The computer is off or in hibernation mode Blinks fast The computer is entering sleep or hibernation mode Blinks slowly The computer is in sleep mode Locating labels that contain important product information This s...

Page 24: ...lps support technicians to identify your computer and provide faster service The following illustration shows the location of the machine type and model of your computer FCC ID and IC Certification number label The FCC and IC Certification information is identified by a label located on the computer base cover as shown in the following illustration 8 User Guide ...

Page 25: ...preinstalled with the Windows 7 operating system have a Certificate of Authenticity label affixed to the computer cover or inside the battery compartment The Certificate of Authenticity is your indication that the computer is licensed for a Windows 7 product and is preinstalled with a Windows 7 genuine version In some cases an earlier Windows version might be preinstalled under the terms of the Wi...

Page 26: ...ter do the following To view the microprocessor information of your computer do the following For Windows 7 Open the Start menu right click Computer and then click Properties For Windows 8 1 Go to the desktop screen and then move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings PC info For Windows 10 do either of the following Open the Sta...

Page 27: ...r available on models with wireless WAN Integrated wireless LAN Integrated Bluetooth Wireless WAN available on some models Security features Fingerprint reader available on some models Specifications This section lists the physical specifications for your computer Size Width 339 mm 13 35 inches Depth 235 mm 9 25 inches Height 24 3 mm 0 96 inch Heat output depending on the model 45 W 154 Btu hr max...

Page 28: ... device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely Note The available programs are subject to change without notice To learn more about the programs and other computing solutions offered by Lenovo go to http ww...

Page 29: ...nal storage drive Auto Scroll Utility Windows 7 Windows 8 1 and Windows 10 This program enhances your experience with window operation The window position of a foreground application is automatically adjusted On the Windows 8 1 operating system the scroll bar on a user interface is also automatically adjusted Communications Utility Windows 7 The Communications Utility program enables you to config...

Page 30: ...anagement for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving REACHit Windows 7 Windows 8 1 and Windows 10 REACHit enables you to manage all your files no matter where they are stored inside one single app Connect your devices along with multiple cloud storage accounts for an easier and faster way to access your st...

Page 31: ... Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automat...

Page 32: ...e turned off for an extended period of time you can prevent battery power from draining by removing the battery Look for more information about using the battery in Power management on page 24 How do I securely dispose of data stored on the storage drive Study Chapter 5 Security on page 53 to find out how you can protect your computer from theft and unauthorized use Use the Password Manager progra...

Page 33: ...ase you are unable to access this online help when necessary Installing a new operating system on page 65 Computer stops responding on page 91 Power problems on page 105 Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer To access the Windows he...

Page 34: ...led The Fn Lock indicator is off To initiate the special function printed as an icon on each key press the function keys directly To input F1 F12 press the Fn key and the corresponding function key Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer ...

Page 35: ...ndows key On the Windows 7 and Windows 10 operating systems press the Windows key 1 to open the Start menu On the Windows 8 1 operating system press the Windows key 1 to switch between the current workspace and the Start screen You also can use the Windows key together with another key to achieve other functions For more information refer to the help information system of the Windows operating sys...

Page 36: ...form all the functions of a traditional mouse such as pointing clicking and scrolling The TrackPoint pointing device consists of the following four components 1 Pointing stick 2 Left click button primary click button 3 Right click button secondary click button 4 Scroll bar To use the TrackPoint pointing device refer to the following instructions Note Place your hands in the typing position and use...

Page 37: ...trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse The trackpad can be divided into two zones 1 Left click zone primary click zone 2 Right click zone secondary click zone To use the trackpad refer to the following instructions Point Slide one finger across the surface of the trackpad to move the pointer accordingly Left click Press the left click zone 1 to...

Page 38: ...gers ensure that you position your fingers slightly apart Some gestures are not available if the last action was done from the TrackPoint pointing device Some gestures are only available when you are using certain apps Tap Tap anywhere on the trackpad with one finger to select or open an item Two finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu Two finger scroll ...

Page 39: ...ers up Put three fingers on the trackpad and move them up to open the task view to see all your open windows Swipe three fingers down Put three fingers on the trackpad and move them down to show the desktop Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently For example you can choose to enable the TrackPoint po...

Page 40: ...otebook computer use Power cord Connects the ac outlet and the ac power adapter Connecting to ac power To connect the computer to ac power do the following Attention Using an improper power cord might cause severe damage to your computer Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to the ac power adapter 2 Connect the ac power adapter to ...

Page 41: ... of power remaining is low When the power alarm alerts you If an ac outlet is convenient plug the ac power adapter into it and then insert the connector into the computer The battery will be fully charged in about three to six hours The charging time is affected by the battery size and the physical environment You can check the battery charging status at any time through the battery status icon in...

Page 42: ...art menu then click the arrow next to the Shut down button Click Hibernate from the menu displayed For Windows 8 1 and Windows 10 Define what the power button does first then press the power button to put the computer into hibernation mode For more information see Front view on page 1 If you put your computer into hibernation mode with the wake up function disabled the computer does not consume an...

Page 43: ...t of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery is a consumable supply If your battery begins to discharge too quickly replace the battery with ...

Page 44: ...er has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only In the Airplane mode all wireless features are disabled To disable the Airplane mode do the following For Windows 8 1 Swipe in from the right edge o...

Page 45: ...11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is...

Page 46: ...sh wireless WAN connections and monitor the connection status Note The wireless WAN service is provided by authorized service providers in some countries Tips for using the wireless WAN feature To achieve the best connection use the following guidelines Keep your computer away from your body Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degre...

Page 47: ...rner of the screen to display the charms b Click Settings Change PC settings PC and devices Bluetooth c Turn on the Bluetooth feature For Windows 10 Do one of the following Open the Start menu and then click Settings If Settings is not displayed click All apps to display all programs and then click Settings Devices Bluetooth Turn on the Bluetooth feature Open the Start menu and click Settings Netw...

Page 48: ...ngs Detect Connecting a wireless display Note To use a wireless display ensure that both your computer and the external display support the Wi Di or Miracast feature For Windows 7 Open the Start menu and click Devices and Printers Add a device For Windows 8 1 1 Move your pointer to the top right or bottom right corner of the screen to display the charms 2 Click Devices Projector Add a wireless dis...

Page 49: ...ou also can change the resolution and orientation To change display settings do the following 1 Right click on the desktop and select Screen Resolution or Display settings 2 Select the display that you want to configure 3 Change display settings as you want Note If you set a higher resolution for the computer display than the external display only part of the screen can be shown on the external di...

Page 50: ...he photographing video capturing or video conferencing function Then the camera starts automatically and the green camera in use indicator turns on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To con...

Page 51: ...o sleep or hibernation mode before the data transfer is completed otherwise your data could get damaged Inserting a flash media card or a SmartCard Attention Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To insert a card do the following 1 Locate the appropriat...

Page 52: ... a card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for futu...

Page 53: ... directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability Depending on the model your computer might support the following docking stations ThinkPad Basic Dock ThinkPad Pro Doc...

Page 54: ...ector on your computer when you attach the docking station 4 Docking station connector Used to attach your computer Rear view 1 Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 2 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 3 USB 3 ...

Page 55: ...ton to turn on or turn off the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on ...

Page 56: ...ector Used to connect the ac power adapter 6 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI...

Page 57: ...e locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station 6 Docking station connector Used to attach your computer 7 System lo...

Page 58: ...er adapter 6 DisplayPort connectors Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 HDMI connector Used to connect a high definition television 8 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used wi...

Page 59: ...stem lock key is turned to the unlocked position horizontal 3 Align the top left corner of the computer with the position mark of the docking station Attach your computer to the docking station vertically until you hear a click 1 Then turn the system lock key to the locked position 2 4 Check the docking status indicator If the docking status indicator is not turned on it indicates that your comput...

Page 60: ...ked position horizontal 3 Press the eject button until the computer moves up Then grasp both sides of the computer to remove it Connecting external displays to a docking station For the ThinkPad Pro Dock if you connect two external displays to the DisplayPort connector and the DVI connector the DVI connector is inactive For the ThinkPad Ultra Dock if you connect two external displays to the Displa...

Page 61: ...is in different positions When the key is in position 1 the eject button of the docking station is locked and you cannot remove your computer The key lock indicator is on when the eject button is locked The security cable is locked When the key is in position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when the eject button i...

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Page 63: ...ight sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomf...

Page 64: ...ing postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and oth...

Page 65: ...d and describes events like error messages On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen Hig...

Page 66: ...ns on the screen For Windows 10 1 Right click an empty area of the desktop and select Display settings Advanced display settings 2 Select your preferred setting under Resolution Note Setting a resolution too low might prevent some items from fitting on the screen Customizable item size You can make the items on your screen easier to read by changing the item size To change the item size temporaril...

Page 67: ...rry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use...

Page 68: ...quate cushion and protection External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 52 User Guide ...

Page 69: ... you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power on password to help protect...

Page 70: ...password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setu...

Page 71: ...sword field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter...

Page 72: ...ator or a supervisor If you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user ha...

Page 73: ...er hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips on using the hard disk passwords You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a compute...

Page 74: ...some editions of the Windows operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compat...

Page 75: ...rity chip Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not wo...

Page 76: ...ck the icon for the finger that you want to enroll and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes 4 Click Finish Your fingerprint is enrolled successfully For more information on how to use the fingerprint reader refer to the help system of the Fingerprint Manager Pro program For Windows 10 1 Open the Start menu and then click Settings I...

Page 77: ... Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly Scratching the surface of the reader with a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader wi...

Page 78: ...torage drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery T...

Page 79: ...so protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus soft...

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Page 81: ...are in the C SWTOOLS OSFIXES directory The device drivers are in the C SWTOOLS DRIVERS directory The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 67 3 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Wind...

Page 82: ...ws 8 1 or Windows 10 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 67 2 Select Startup Boot to display the Boot Priority Order submenu 3 Select the drive that contains the operating system installation program for example USB HDD 4 Press the F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the operating...

Page 83: ...kPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Turn on the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the pas...

Page 84: ...kPad Setup menu The following table lists the Config menu items Default values are in boldface The menu items might change without notice Depending on the model the default value might vary Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 2 Config menu items Menu item Submenu item Selection Comments Wake O...

Page 85: ...t UEFI PXE Boot Priority for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled IPv6 First IPv4 First Select network stack priority for UEFI PXE boot USB UEFI BIOS Support Disabled Enabled Enables or disables boot support for USB storage devices Always On USB Disabled Enabled If you select Disabled the external USB devices cannot be charged through USB connectors Always On US...

Page 86: ...kpad is disabled Fn and Ctrl Key swap Disabled Enabled Enable exchanges of Fn and Ctrl key action at the bottom left of the keyboard Disabled Fn key and Ctrl key behavior is as printed on the keyboard Enabled Fn key works as Ctrl key Ctrl key works as Fn key F1 F12 as primary function Disabled Enabled Enable the F1 F12 function or the special function printed as an icon on each key as the primary ...

Page 87: ... Digital on ThinkPad Display on Dock Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Display Total Graphics Memory 256MB 512MB Allocate total memory which Intel internal graphics device shares If you select 512MB the maximum usable memory might be reduced on the 32 bit operating system Intel SpeedStep techn...

Page 88: ...s on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached If the system is in hibernate state the system resumes normal operation If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel Rapid Start Technology Disabled Enabled Enter after Immediately 1 minute 2 minute...

Page 89: ...n Management Engine BIOS Extension MEBx Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the black button or Enter key during the power on self test POST C...

Page 90: ...fault value might vary Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 3 Security menu items Menu item Submenu item Selection Comments Supervisor Password Disabled Enabled Refer to Supervisor password on page 54 Lock UEFI BIOS Settings Disabled Enabled Enable or disable the function that protects items in...

Page 91: ...uter If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at Boot Device List Disabled Enabled If the security password is set this option is used to specify whether the Security password must be entered to display the F12 boot device list Select Enab...

Page 92: ...M String Reporting Windows 7 or UEFI ROM String Reporting Windows 8 1 BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear Security Chip Enter Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Intel TXT Feature Disabled Enabled Enable or disable the Intel Tr...

Page 93: ...ter choosing Enabled you find that a program does not run correctly select Disabled and reset the setting Intel Virtualization Technology Disabled Enabled If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Virtualization Intel VT d Feature Disabled Enabled Intel VT d is Intel Virtualization Technology for Direc...

Page 94: ...ion to Permanently Disabled you will be unable to enable this setting again Secure Boot Disabled Enabled Enable or disable the UEFI Secure Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time Note To enable Secure Boot you need to set the startup setting as UEFI Only and set CSM Support as ...

Page 95: ...at you select a correct device during a copy a save or a format operation Otherwise your data might be erased or overwritten If you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired dr...

Page 96: ... cannot start from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for starting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Boot Mode Quick Diagnostics Screen during the POST Quick The ThinkPad Logo screen is displayed Diagnostics Test me...

Page 97: ...nded for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability known as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting a hard disk drive and installing a pro...

Page 98: ...Network Boot sequence Flash update Note If a supervisor password has been set you will be required to enter the supervisor password when you start the ThinkPad Setup program Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN the network administrator can start the computer remotely from a management console using a remote ne...

Page 99: ...puter from a management console if the following requirements are met The computer must be started over LAN The computer must be engaged in the Preboot eXecution Environment PXE A network management program must be installed on the computer of the network administrator Chapter 6 Advanced configuration 83 ...

Page 100: ...84 User Guide ...

Page 101: ...seek and read times To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available f...

Page 102: ...m correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers...

Page 103: ...body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly ex...

Page 104: ...inted object Scraping the surface of the fingerprint reader with your fingernail or anything hard Using or touching the fingerprint reader with a dirty finger If you notice any of the following conditions gently clean the surface of the fingerprint reader with a dry soft lint free cloth The surface of the fingerprint reader is dirty or stained The surface of the fingerprint reader is wet The finge...

Page 105: ...u can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the sta...

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Page 107: ...factory default state For more information see Creating and using a recovery media on page 111 To run the Lenovo Solution Center program see Accessing Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save and print the log files created...

Page 108: ...turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on...

Page 109: ...and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wireless network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating sys...

Page 110: ... continue Solution Replace the battery with the correct Lenovo battery for this computer If you still see the same error message contact Lenovo service to have the computer serviced Errors without messages Problem My screen keeps blanking when I do not want it to Solution If your computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off...

Page 111: ...e Beep errors Table 5 Beep errors Problem Solution One short beep pause three short beeps pause three more short beeps and one short beep Make sure that memory modules are installed correctly If they are and you still hear the beeps have the computer serviced Three short beeps pause one short beep pause one more short beep and three short beeps PCI resource allocation failure Power off the compute...

Page 112: ...r or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting wrong duplex mode can degrade performance c...

Page 113: ...uetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses th...

Page 114: ...al keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This devic...

Page 115: ...ype is correct If the monitor type is correct click OK to close the window otherwise proceed with the following steps 1 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 2 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 Click the Driver tab 4 Click Update Driver 5 Click B...

Page 116: ... computer display and the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor information is correct Do the following 1 Connect the external display to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external displ...

Page 117: ...y computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select your monitor manufacturer and model 14 After updating the driver click Close 15 Set Resolution Note To change the color settings select the Monitor tab then set Colors 16 Click OK Problem The screen is unreadable or distorted Solution Ensu...

Page 118: ...displays for multiple displays 6 Click the Monitor 1 icon for the primary display the computer display 7 Set the resolution for the primary display 8 Click the Monitor 2 icon for the external monitor 9 Set the screen resolution for the secondary display 10 Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each ...

Page 119: ...n type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the following device is enabled and configured correctly Conexant CX20672 SmartAudio HD Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel 2 Click Hardw...

Page 120: ...e automatically set as the default device and the icon for that headphones will be checked 5 To set a different device as the default double click the icon for those speakers That icon will now have a check mark 6 Play any sound by use of a music program such as Windows Media Player Make sure that sound comes from the speakers For details refer to the help information system for SmartAudio Fingerp...

Page 121: ...wer adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed in the Windows notification area and the sys...

Page 122: ...r and the battery Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go...

Page 123: ... system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Problem Your computer does not enter sleep or hibernation mode Solution C...

Page 124: ...ay for installing the drive make sure that the option is firmly connected to the computer and works properly Make sure that the drive tray is firmly closed Make sure that the device drivers are correctly installed Problem You hear a noise from the drive when the CD DVD or CD RW disc is spinning Solution If the disc is not correctly loaded on the center pivot of the drive it might rub against the d...

Page 125: ...orks when it is run on some other computer If an error message is displayed while you are using the application refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Pro...

Page 126: ...110 User Guide ...

Page 127: ...tart the Symantec Norton Ghost program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive or hybrid drive to ...

Page 128: ...ome with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up a...

Page 129: ...es from a Rescue and Recovery backup located on your local hard disk drive or hybrid drive a USB device or a network drive Restore your hard disk drive or hybrid drive from a Rescue and Recovery backup If you have backed up your hard disk drive or hybrid drive using the Rescue and Recovery program you can restore the hard disk drive or hybrid drive from a Rescue and Recovery backup even if you can...

Page 130: ...ith Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive or hybrid drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating syste...

Page 131: ...the APPS folder The folder contains several subfolders named for the various preinstalled applications 4 Open the subfolder for the application you want to reinstall 5 Double click Setup and then follow the on screen steps to reinstall the application Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Rei...

Page 132: ...s important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 1 operating system This section provides information about the recovery solutions for the Windows 8 1 operating system A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image e...

Page 133: ...ettings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Depending on the operating system do one of the following Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings Change PC settings Update and recov...

Page 134: ... of the recovery media starts 7 When the creation of the recovery media finishes do one of the following To keep the recovery partition on your computer click Finish To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be st...

Page 135: ... start the computer from an external device or restore the Windows operating system from a system image To use advanced startup options do the following Note The GUI items of the operating system might change without notice 1 Open the Start menu and then click Settings If Settings is not displayed click All apps to display all programs and then click Settings Update security Recovery 2 In the Adva...

Page 136: ...ery Drive window follow the on screen instructions to create a recovery USB drive Using the recovery USB drive If you cannot start your computer refer to the corresponding information in the topic Troubleshooting on page 91 to try to solve the problem by yourself If you still cannot start your computer use the recovery USB drive to recover your computer To use a recovery USB drive do the following...

Page 137: ...ds by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the static sensit...

Page 138: ...om the computer 2 Locate the SIM card tray at the right side of the computer 3 Insert a straightened paper clip into the hole in the SIM card tray 1 The SIM card tray ejects 2 Then slide the SIM card tray out of the computer 4 Gently take the SIM card out of the tray 5 Install a new SIM card into the tray 122 User Guide ...

Page 139: ...ther system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the ...

Page 140: ... and read Important safety information on page vi To replace the coin cell battery do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 123 4 If your computer came with a SIM card tray remove the SIM card tray before you remove the...

Page 141: ...5 Remove the rubber caps 6 Loosen the screws 1 Then remove the cover 2 3 7 Detach the connector 1 Then remove the coin cell battery 2 Chapter 10 Replacing devices 125 ...

Page 142: ...8 Install the new coin cell battery 1 Then attach the connector 2 9 Reinstall the computer cover 1 Then tighten the screws 2 10 Reinstall the rubber caps 126 User Guide ...

Page 143: ...rt print these instructions and read Important safety information on page vi To remove the keyboard do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 123 4 Find the keyboard multi tool in the shipping package of the new keyboard...

Page 144: ... beneath the keyboard frame use the flat end of the multi tool in the shipping package of the new keyboard to slide the keyboard forward by 2 5 mm 0 1 inch 7 Use the cross end of the multi tool to loosen the screws 128 User Guide ...

Page 145: ...an see the connectors on the bottom side of the keyboard Then turn over the keyboard as shown by arrow 2 9 Put the keyboard on the palm rest and detach the connectors Then remove the keyboard To install the new keyboard do the following Chapter 10 Replacing devices 129 ...

Page 146: ... and then turn over the keyboard 2 Insert the keyboard into the keyboard bezel as shown Ensure that the front edge of the keyboard the edge that is close to the display is under the frame of the keyboard bezel 130 User Guide ...

Page 147: ...ely Otherwise reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi tool 4 Tighten the screws with the cross end of the keyboard multi tool to secure the keyboard in place Chapter 10 Replacing devices 131 ...

Page 148: ...while sliding the keyboard frame otherwise the keyboard frame cannot be moved 6 Insert the flat end of the keyboard multi tool into the sides of the keyboard as shown to push the keyboard frame backward Ensure that there is no gap between the keyboard frame and keyboard bezel Note Do not press and hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved 132 User ...

Page 149: ...wapping Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the drive Do not touch the connector Before removing the storage drive make a backup copy of all the information on it and then turn off the computer Never remove the drive while the computer is operating in sleep mode ...

Page 150: ...5 Remove the rubber caps 6 Loosen the screws 1 Then remove the cover 2 3 7 Remove the screw that secures the storage drive 134 User Guide ...

Page 151: ...8 Remove the storage drive 9 Place the new storage drive into the drive bay 10 Install the screw 2 to secure the storage drive Chapter 10 Replacing devices 135 ...

Page 152: ...e vi Note This information is only for the user installable modules Attention Before you start installing a wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To replace the wireless WAN card do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables fr...

Page 153: ...SIM card tray remove the SIM card tray before you remove the bottom cover See Installing or replacing the SIM card on page 121 5 Remove the rubber caps 6 Loosen the screws 1 Then remove the cover 2 3 Chapter 10 Replacing devices 137 ...

Page 154: ...l is provided with the new card to help you disconnect cables use the tool to disconnect the cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card 9 Remove the screw The card pops up 138 User Guide ...

Page 155: ...10 Remove the card 11 Insert the contact edge of the new card to the corresponding socket 1 Pivot the new card downward 2 12 Install the screw to secure the new card Chapter 10 Replacing devices 139 ...

Page 156: ...13 Connect the antenna cables to the new card as shown Then release the hand holding the film 14 Reinstall the computer cover 1 Then tighten the screws 2 15 Reinstall the rubber caps 140 User Guide ...

Page 157: ...perate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module To replace a memory module do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer disp...

Page 158: ...ews 1 Then remove the cover 2 3 7 Open the film and hold it when you are replacing the memory module 8 Open the latches on both sides of the memory slot at the same time 1 Then remove the memory module 2 142 User Guide ...

Page 159: ...e memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the slot and cannot be moved easily Then release the hand holding the film Attention Do not touch the contact edge of the memory module Otherwise the memory module might get damaged 10 Reinstall the computer cover 1 Then tighten the screws 2 Chapter 10 Replacing devices 143 ...

Page 160: ...11 Reinstall the rubber caps 12 Reinstall the battery See Replacing the battery on page 123 13 Turn the computer over again Connect the ac power adapter and all cables 144 User Guide ...

Page 161: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software programs were running at the time of the problem Ca...

Page 162: ...ooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support ...

Page 163: ...ur computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your compu...

Page 164: ...148 User Guide ...

Page 165: ...LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g 802 11n or 802 11ac on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the ...

Page 166: ...eliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of a...

Page 167: ... the product name compliance ID and machine types Product name Compliance ID Machine types ThinkPad L450 TP00069A 20DS ThinkPad L450 TP00069A 20DT Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 5A992 c It can be re exported except to any of the embargoed countries in the EAR E1 ...

Page 168: ...to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product includ...

Page 169: ...aut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EG Richtlinie 2004 108 EC früher 89 336 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konfor...

Page 170: ...Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 154 User Guide ...

Page 171: ... the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects...

Page 172: ...dustrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery contac...

Page 173: ...6 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the coll...

Page 174: ...158 User Guide ...

Page 175: ... 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2015 159 ...

Page 176: ...China RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 160 User Guide ...

Page 177: ...e requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE Ukraine RoHS Appendix C Restriction of Hazardous Substances Directive RoHS 161 ...

Page 178: ...162 User Guide ...

Page 179: ...novo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time By using ENERGY STAR qualified products and taking advantage of the power management features of the computer you can help reduce the c...

Page 180: ...sumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Go to Control Panel and click Hardware and Sound Device Manager 2 In the Device Manager window expand Network adapters 3 Right click your network adapter device and click Properties 4 Click the Power Management tab 5 Clear the Al...

Page 181: ... U S and or other countries Microsoft Windows Direct3D BitLocker and Cortana are trademarks of the Microsoft group of companies Mini DisplayPort mDP and DisplayPort are Trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other com...

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Page 183: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

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