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Lenovo ThinkCentre M73z 10BB, User Manual

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Lenovo ThinkCentre M73z 10BB User Manual Download Page 26

The following illustration shows that you can adjust the height of the full-function monitor stand within
a length of 110.00 mm (4.33 inches).

Note:

Computer height with the full-function monitor stand: between 283.50 mm (11.16 inches) and 293.50

mm (11.56 inches)

Figure 5. Adjusting the height of the full-function monitor stand

The following illustration shows that you can turn the computer at an angel of 45° to the left and 45°to the
right.

Figure 6. Turning the computer to the left or to the right

14

ThinkCentre M73z User Guide

Summary of Contents for ThinkCentre M73z 10BB

Page 1: ...ThinkCentre M73z User Guide Machine Types 10BB and 10BC ...

Page 2: ...ation on page v and Appendix A Notices on page 85 Third Edition June 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...Using a fingerprint reader 21 Using the wheel mouse 22 Adjusting audio 22 About your computer audio 22 Setting the volume from the desktop 22 Setting the volume from Control Panel 23 Using CDs and DVDs 23 Handling and storing CD and DVD media 24 Playing a CD or DVD 24 Recording a CD or DVD 24 Chapter 3 You and your computer 27 Accessibility and comfort 27 Arranging your workspace 27 Comfort 27 Gla...

Page 4: ...rating system 59 Using System Update 60 Cleaning and maintenance 60 Basics 60 Cleaning your computer 61 Good maintenance practices 62 Moving your computer 62 Chapter 10 Troubleshooting and diagnostics 63 Basic troubleshooting 63 Troubleshooting procedure 64 Troubleshooting 64 Audio problems 65 CD problems 66 DVD problems 67 Intermittent problems 69 Keyboard mouse or pointing device problems 69 Mon...

Page 5: ...formation for the European Union 92 Appendix D Restriction of Hazardous Substances Directive RoHS 95 European Union RoHS 95 China RoHS 95 Turkish RoHS 95 Ukraine RoHS 96 India RoHS 96 Appendix E China Energy Label 97 Appendix F ENERGY STAR model information 99 Index 101 Copyright Lenovo 2013 2014 iii ...

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Page 7: ...allation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from ...

Page 8: ...ower adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cle...

Page 9: ...ou might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessories i...

Page 10: ...nshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an ...

Page 11: ...rdous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray a...

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Page 13: ...p right or bottom right corner of the screen to display the charms Then click Settings PC info to view the information Microprocessor To view the microprocessor information of your computer do the following On the Windows 7 operation system click Start right click Computer and select Properties to view the information On the Windows 8 or Windows 8 1 operating system go to the desktop and move your...

Page 14: ...s an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems Smart Performance Choice The Smart Performance Choice function enables your computer to run with better acoustic performance or better thermal performance See Smart performance choices on page 55 System Management SM Basic Input Output System ...

Page 15: ... called intrusion switch Ability to enable or disable a device Ability to enable and disable USB connectors individually Keyboard with fingerprint reader shipped with some models Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer Startup sequence control Startup without keyboard or mouse Support for a Kensington style cable lock Tru...

Page 16: ...nput Input voltage From 100 V ac to 240 V ac Input frequency 50 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or f...

Page 17: ...mmunications Utility Lenovo Web Conferencing Fingerprint Manager Pro or ThinkVantage Fingerprint Software Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Reader Lenovo Bluetooth Lock Lenovo Bluetooth Lock Lenovo Reach Lenovo Reach Lenovo SHAREit Lenovo SHAREit Lenovo Solution Center Lenovo System Health and Diagnostics Lenovo ThinkVantage Tools Lenovo Thinkvantage Tools Password Manager Lenov...

Page 18: ...ice over IP VOIP experience Fingerprint Manager Pro or ThinkVantage Fingerprint Software Windows 7 Windows 8 and Windows 8 1 The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure ...

Page 19: ...help and support information Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Lenovo Tools Windows 8 and Windows 8 1 The Lenovo Tools program guides you to a host of information sources and provides easy access to various tools to help you work mo...

Page 20: ...ur open windows It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop The program also is able to work across multiple monitors to improve your productivity Locations This section provides information to help you locate the connectors on the front and rear of your computer adjust the frame stand or monitor s...

Page 21: ...front of your computer Figure 1 Front connector control and indicator locations 1 Integrated camera indicator 2 Integrated camera block shield 3 Integrated camera 4 Integrated Microphone 5 Power indicator 6 Hard disk drive activity indictor 7 Internal speaker 8 Card reader 9 USB 3 0 connector USB port 2 10 Headphone connector 11 Microphone connector 12 USB 3 0 connector USB port 1 Chapter 1 Produc...

Page 22: ...ophone to your computer when you want to record sound or if you use speech recognition software USB 3 0 connector Used to attach a device that requires a USB 2 0 or 3 0 connector such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission 10 ThinkCentre M73z User G...

Page 23: ... connector 5 VGA out connector 6 USB 2 0 connectors USB ports 3 to 6 7 Serial port 8 Power button 9 Brightness down control 10 Brightness up control 11 Security lock slot 12 Optical drive Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable PS 2 keyboard connecto...

Page 24: ...tor Used to attach a Video Graphics Array VGA monitor or other devices that use a VGA connector Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortable position Pull the stand open and adjust the position of the computer at an angle of between 10 and 35 as shown in the following illustration Note The frame stand is available...

Page 25: ...to your comfortable position The following illustration shows that you can adjust the position of the computer at an angle of 5 to the front and 25 to the rear Note The full function monitor stand is available only in some models Figure 4 Adjusting the vertical position of the computer to the front or to the rear Chapter 1 Product overview 13 ...

Page 26: ...with the full function monitor stand between 283 50 mm 11 16 inches and 293 50 mm 11 56 inches Figure 5 Adjusting the height of the full function monitor stand The following illustration shows that you can turn the computer at an angel of 45 to the left and 45 to the right Figure 6 Turning the computer to the left or to the right 14 ThinkCentre M73z User Guide ...

Page 27: ...ur comfortable position The following illustration shows that you can adjust the position of the computer at an angle of 5 to the front and 45 to the rear Note The tilt only monitor stand is available only in some models 45 5 Figure 7 Adjusting the vertical position of the computer to the front or to the rear Chapter 1 Product overview 15 ...

Page 28: ...ter When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Figure 8 Machine type and model label 16 ThinkCentre M73z User Guide ...

Page 29: ...tem to help you get the most of your computer To access the Windows Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 or Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings Help Additionally the Windows 8 1 operating sy...

Page 30: ...o the Start screen Using a pointing device Move the pointer to the extreme bottom left corner of the screen until a small representation of the Start screen is displayed then click the representation Using a touch screen Do one of the following Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the represe...

Page 31: ...con Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon at the bottom Note The Windows screen control icon is displayed only if you have at least one active workspace in the background of the system From the desktop or any other workspace that is opened f...

Page 32: ...cessed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Help Tips applic...

Page 33: ...the Windows 8 or Windows 8 1 operating system press the Windows key to switch between the current workspace and the Start screen The style of the Windows logo varies depending on the keyboard type The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mous...

Page 34: ...se the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector On some models a fourth connector is provided for the attachment of unpowered stereo speakers speakers that do not require an ac power source The audio adapter provides you with the ability to record and play back sou...

Page 35: ...wing 1 On the Windows 7 operating system click Start Control Panel Hardware and Sound On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 20 2 In the Sound section click Adjust syste...

Page 36: ...port the tray with one hand and then push on the center of the CD or DVD until it snaps into place 3 Press the Eject Load button again or gently push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press t...

Page 37: ...l to open the program 3 Follow the instructions on the screen On the Windows 8 1 operating system run the Power2Go program by doing the following 1 On the start screen click the arrow icon in the bottom left corner to go to the Apps screen Then type Power2Go in the search box in the top right corner of the screen 2 Click Power2Go in the search result to open the program 3 Follow the instructions o...

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Page 39: ...u arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the se...

Page 40: ...lengths The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other a...

Page 41: ...more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following Using PDFs with screen readers http www adobe com accessibi...

Page 42: ...bout how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 30 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects From the keyboard Zoom in Press the Windows logo key the plus sig...

Page 43: ...een Keyboard do the following For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For Windows 8 or Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type On Screen Keyboard into the search field In the list of results click On Screen Keyb...

Page 44: ...addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following Go to http www lenovo com register and follow the instructions on the screen to register your computer Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Produ...

Page 45: ...alled or closed when you turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again Ability to enable and disable devices and...

Page 46: ... your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more info...

Page 47: ...dow opens 3 Select Preboot Authentication or Erase Fingerprint Data as desired and press Enter 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls w...

Page 48: ...For more information about how to use your antivirus software refer to the help system of your antivirus software 36 ThinkCentre M73z User Guide ...

Page 49: ...out setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer...

Page 50: ... the new USB keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 9 or Locating connectors on the rear of your computer on page 11 Figure 10 Connecting the USB keyboard or mouse Replacing the wireless keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on pag...

Page 51: ...lacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard 4 Then connect the USB dongle to an available USB connector on your ...

Page 52: ...B dongle to an USB connector Insert two AA batteries into the mouse compartment according to the polarity indicators Figure 15 Installing the mouse batteries Close the battery compartment cover and slide it forward until it clicks into place Figure 16 Closing the battery compartment cover Push the power switch to the on position and the LED light emitting diode is on Figure 17 Pushing the power sw...

Page 53: ...d or mouse To replace the PS 2 keyboard or mouse do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the old keyboard cable or mouse cable from the computer 4 Connect a new keyboard or mouse to one of the PS 2 connectors on the computer See Locating connectors on the rear of your c...

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Page 55: ... screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore...

Page 56: ...ect boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 48 Performing backup and r...

Page 57: ...es you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device o...

Page 58: ...Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery...

Page 59: ...n Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following ...

Page 60: ... you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 47 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or ...

Page 61: ... affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data ...

Page 62: ...tem if Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts aut...

Page 63: ...nd exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start...

Page 64: ...nfiguration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password ...

Page 65: ...elect USB Setup to enable or disable a USB device Select ATA Drive Setup to enable or disable an internal or external SATA device 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 55 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive ...

Page 66: ... Enter 7 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit When ErP LPS compliance mode is enabled you can wake up your computer by doing one of the following Press the power button Enable the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the fol...

Page 67: ...t Performance Choice window is displayed 4 Select Better Acoustic Performance or Better Thermal Performance as desired 5 Press F10 to save your setting and exit the Setup Utility program See Exiting the Setup Utility program on page 55 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press E...

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Page 69: ...ailable in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image kno...

Page 70: ... Type the 4 digit machine type for your computer in the Quick Path field and then click Find My Product 5 Click BIOS 6 Locate the BIOS version that you want to download 7 Click Click for files All available files will be displayed 8 Click the link for the readme file that contains the instructions for updating flashing the BIOS from your operating system 9 Print these instructions This is very imp...

Page 71: ...you need the device driver 4 In the filtered list download and install the appropriate device driver Attention Do not download the latest device drivers from the Windows Update Web site The device drivers provided on the Windows Update Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain the latest device drivers from Lenovo Updating your operating system M...

Page 72: ...pdates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you To open the System Update program see Accessing Lenovo programs on the Windows 7 operating system on page 4 or Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system on page 5 If the System Update program is not currently installed on y...

Page 73: ...r on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debr...

Page 74: ...and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 43 for more information about using Product Recovery discs to restore the hard disk drive to the factory ...

Page 75: ...ter make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected...

Page 76: ...e older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security System System Protection System Restore Note For detailed information on how to open...

Page 77: ...on page 78 USB problems on page 80 Audio problems Select your symptom from the following list No audio in Windows on page 65 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 66 Sound comes from one external speaker only on page 66 No audio in DOS applications or games on page 66 No audio in Windows Symptom No audio in Windows Actions If yo...

Page 78: ...ker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you mi...

Page 79: ... disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer ...

Page 80: ...ovie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting...

Page 81: ...e following list All or some keys on the keyboard do not work on page 69 The mouse or pointing device does not work on page 70 The pointer on the screen does not move smoothly with the mouse on page 70 The fingerprint reader does not work on page 70 The wireless keyboard does not work on page 70 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actio...

Page 82: ...bling or disabling a device on page 53 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting information help and service on page 81 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer i...

Page 83: ...creen Action Have the computer serviced For details see Chapter 11 Getting information help and service on page 81 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power...

Page 84: ...l Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate Note For detailed information on how to open Control Panel on Windows 8 and Window...

Page 85: ...onnector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start Control Panel 2...

Page 86: ...to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program If it is check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed ...

Page 87: ...er 2 Open Control Panel Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 20 3 Click Hardware and Sound Sound 4 Select the Playback tab 5 If you are using the Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using the AV profile sel...

Page 88: ...device drivers are installed correctly If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting information help and service on page 81 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following Insufficient free hard disk drive space on page 76 Excessive number of fr...

Page 89: ...hen click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed programs is displayed Select the program that you want to remove Click Uninstall Change or Uninstall Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and proced...

Page 90: ...sts described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 11 Getting information help and service on page 81 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Symptom Serial port cannot be accessed Actions Make sure the serial cable is securely connected to...

Page 91: ...memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer If you received any error messages while using the software program see the printed documentation supplied with the software or the help syste...

Page 92: ...e diagnostics against the USB device If you need technical assistance see Chapter 11 Getting information help and service on page 81 Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system perform...

Page 93: ...ht or bottom right corner of the screen to display the charms Then click Settings Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site The Lenovo Web site http www lenovo com provides up to date information and se...

Page 94: ...l information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining ...

Page 95: ... procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might appl...

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Page 97: ...publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenov...

Page 98: ...e logo ThinkCentre ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Intel is a trademark of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others 86 ThinkCentre M73z User Guide ...

Page 99: ...user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any ...

Page 100: ...ieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes üb...

Page 101: ...ndiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the coun...

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Page 103: ... and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is t...

Page 104: ... a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no...

Page 105: ...to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the...

Page 106: ...94 ThinkCentre M73z User Guide ...

Page 107: ...ardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic ...

Page 108: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 96 ThinkCentre M73z User Guide ...

Page 109: ...Appendix E China Energy Label Copyright Lenovo 2013 2014 97 ...

Page 110: ...98 ThinkCentre M73z User Guide ...

Page 111: ... Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect whe...

Page 112: ...100 ThinkCentre M73z User Guide ...

Page 113: ...umentation using 82 drivers device 41 E environment operating 4 Ethernet 2 Ethernet connector 11 exiting Setup Utility 55 expansion 3 external options installing 37 F features 1 flashing the BIOS 57 front connectors controls indicators 9 G getting help 81 information 81 service 81 H headphone connector 10 help and service 82 getting 81 Help and Support 81 I important safety information v informati...

Page 114: ...elp 82 customer support center 82 getting 81 services other 83 purchasing additional 83 setting password 52 settings changing 51 viewing 51 Setup Utility 51 Setup Utility program starting 51 Setup Utility exiting 55 software recovering 43 solving recovery problems 48 starting the Setup Utility program 51 startup device 53 sequence changing 53 temporary selecting 53 static sensitive devices handlin...

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