Lenovo ThinkAgile VX 4-Socket 4U Certified Node, User Manual

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4. If the problem still remains, replace the LOM adapter.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Observable problems
Use this information to solve observable problems.
• “Server hangs during the UEFI boot process” on page 263
• “The server immediately displays the POST Event Viewer when it is turned on” on page 263
• “Server is unresponsive (POST is complete and operating system is running)” on page 264
• “Server is unresponsive (cannot press F1 to start System Setup)” on page 264
• “Voltage planar fault is displayed in the event log” on page 264
• “Unusual smell” on page 265
• “Server seems to be running hot” on page 265
• “Cracked parts or cracked chassis” on page 265
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message
UEFI: DXE INIT
on the display, make sure
that Option ROMs were not configured with a setting of
Legacy
. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc
xcc_userid
:xcc_password@
xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
https://datacentersupport.lenovo.com/us/en/solutions/ht506118
If legacy Option ROMs must be used, do not set slot Option ROMs to
Legacy
on the Devices and I/O Ports
menu. Instead, set slot Option ROMs to
Auto
(the default setting), and set the System Boot Mode to
Legacy
Mode
. Legacy option ROMs will be invoked shortly before the system boots.
The server immediately displays the POST Event Viewer when it is turned on
Complete the following steps until the problem is solved.
1. Correct any errors that are indicated by the light path diagnostics LEDs.
2. Make sure that the server supports all the processors and that the processors match in speed and
cache size.
You can view processor details from system setup.
To determine if the processor is supported for the server, see
http://www.lenovo.com/us/en/serverproven/
.
3. (Trained technician only) Make sure that processor 1 is seated correctly
4. (Trained technician only) Remove processor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting the server each time:
Chapter 10
.
Problem determination
263