• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 15. ServerGuide problems and actions
Symptom
Action
The
ServerGuide Setup and
Installation
CD will not start.
1. Make sure that the server supports the ServerGuide program and has a
startable (bootable) DVD drive.
2. If the startup (boot) sequence settings have been changed, make sure that the
DVD drive is first in the startup sequence.
3. If more than one DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The ServerGuide program will
not start the operating-system
CD.
Make sure that the operating-system CD is supported by the ServerGuide program.
For a list of supported operating-system versions, go to http://www.ibm.com/
support/entry/portal/ docdisplay?lndocid=SERV-GUIDE, click the link for your
ServerGuide version, and scroll down to the list of supported Microsoft Windows
operating systems.
The operating system cannot
be installed; the option is not
available.
Make sure that the server supports the operating system. If it does, either no logical
drive is defined (SCSI RAID servers), or the ServerGuide System Partition is not
present. Run the ServerGuide program and make sure that setup is complete.
Software problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 16. Software problems and actions
Symptom
Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
• The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.
78
Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide
Summary of Contents for NeXtScale n1200
Page 115: ...Chapter 6 Removing and replacing server components 101 ...
Page 117: ...Chapter 6 Removing and replacing server components 103 ...
Page 119: ...Chapter 6 Removing and replacing server components 105 ...
Page 135: ...Chapter 6 Removing and replacing server components 121 ...
Page 137: ...Chapter 6 Removing and replacing server components 123 ...
Page 139: ...Chapter 6 Removing and replacing server components 125 ...
Page 869: ...Taiwan Class A compliance statement Appendix E Notices 855 ...
Page 877: ......
Page 878: ...Part Number SP47A31725 Printed in China 1P P N SP47A31725 1PSP47A31725 ...