Lenovo Miix 2 10, User Manual

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Chapter 4. Troubleshooting
27
The computer does not
return from sleep mode and
the computer does not work.
• If t he comp ut er does n o t re tu r n from sleep mode, it m ig h t be
beca u se t he ba tt ery i s deple t ed.
• If yo u r comp ut er i s in sleep mode, co nn ec t t he AC power
adap t er t o t he comp ut er. The n press t he W in dows b utt o n or
t he Power b utt o n .
• If yo u r comp ut er i s powered-off, co nn ec t t he AC power
adap t er t o t he comp ut er. The n press t he Power b utt o n t o
res u me opera ti o n .
Note:
If t he sys t em s ti ll does n o t re tu r n from sleep mode, yo u r sys t em has s t opped respo n d ing , a n d yo u ca nn o t
tu r n off t he comp ut er; force sh ut dow n t he comp ut er (U n saved da t a may be los t ). To force sh ut dow n t he
comp ut er, press a n d hold t he Power b utt o n for t e n seco n ds or more. If t he comp ut er s ti ll does n o t tu r n
off, remove t he AC power adap t er.
Display panel problems
The screen is blank.
• Do t he follow ing :
- If yo u are u s ing t he AC power adap t er or t he ba tt ery, press
Fn +

t o make t he scree n br ig h t er.
- Press t he Power b utt o n t o co n f i rm i f t he comp ut er i s in
sleep mode.
- If t he problem pers i s t s, follow t he sol uti o n in t he n ex t
problem “ The scree n i s un readable or d i s t or t ed. ”
The screen is unreadable or
distorted.
• Make s u re t ha t t he scree n resol uti o n a n d color q u al it y are
correc t ly se t .
Incorrect characters appear
on the screen.
• Is t he opera ting sys t em or pro g rams in s t alled correc t ly?
If t hey are in s t alled a n d co n f igu red correc t ly, do t he follow ing :
1
Press t he Power b utt o n for t hree seco n ds t o tu r n o n t he
comp ut er.
2
Press a n d hold t he Power b utt o n for t e n seco n ds t o force
sh ut dow n .
3
Press t he Power b utt o n for t hree seco n ds t o res t ar t .
The n rese t t he comp ut er w it h t he Pu s h-button re s et
recovery sys t em.
If t he problem pers i s t s, have t he comp ut er serv i ced.
Sound problems
No sound can be heard from
the speakers even when the
volume is turned up.
• Make s u re t ha t :
- The M ut e f un c ti o n i s off.
- The combo a u d i o j ack i s n o t be ing u sed.
- S peakers are selec t ed as t he playback dev i ce.