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POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system
and some options. This series of tests is called the

Power-On Self-Test

, or

POST

. POST does the following

operations.

• Checks some basic system-board operations

• Checks the memory operation

• Starts the video operation

• Verifies that the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem can cause several
error messages to appear. When you correct the cause of the first error message, the other error messages
probably will not appear on the screen the next time you turn on the system.

POST Error Message

Description/Action

CMOS Date/Time Not Set

The CMOS Date and/or Time are invalid. This error can
be resolved by readjusting the system time in AMI BIOS
Setup.

CMOS Battery Low

The CMOS battery is no longer functional. Replace the
battery.

CMOS Checksum Bad

Checksum of CMOS is incorrect. The computer loads the
default configuration settings. This error might indicate
that CMOS has become corrupt due to a weak CMOS
battery.

Primary Master Hard Disk Error

Primary Slave Hard Disk Error

Secondary Master Hard Disk Error

Secondary Slave Hard Disk Error

The IDE/ATAPI device configured as Primary
Master/Primary Slave/ Secondary Master/Secondary
Slave could not be found or initialized. Make sure the
hard drive is correctly installed.

Keyboard error

Cannot initialize the keyboard. Make sure the keyboard
is properly connected to the computer and that no keys
are held pressed during POST. To purposely configure the
computer without a keyboard, set keyboardless operation
in Setup to Enable. The BIOS then ignores the missing
keyboard during POST.

System Halted

The system has been halted. A reset or power cycle is
required to reboot the machine. This message appears
after a fatal error has been detected.

Reboot and Select proper Boot device or Insert Boot
Media in selected Boot device

The BIOS was unable to find a suitable boot device. Make
sure the boot drive is properly connected to the computer.
Make sure you have bootable media.

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a
master and the optical drive is jumpered as a slave.

1. Power-off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

18

IdeaCentre Q190Hardware Maintenance Manual

Summary of Contents for IdeaCentre Q190 Series

Page 1: ...IdeaCentre Q190 Hardware Maintenance Manual ideaideaideaCentreidea Machine Types 10115 6281 ...

Page 2: ......

Page 3: ...IdeaCentre Q190 Hardware Maintenance Manual Machine Types 10115 6281 ...

Page 4: ...right Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...ecting a startup device 15 Exiting from the Setup Utility program 16 Chapter 6 Symptom to FRU Index 17 Hard disk drive boot error 17 Power Supply Problems 17 POST error codes 18 Undetermined problems 18 Chapter 7 Locations 21 Locating components controls and connectors 21 Hardware components 22 Chapter 8 Replacing hardware 25 General information 25 Replacing the optical drive 26 Removing the compu...

Page 6: ...iv IdeaCentre Q190Hardware Maintenance Manual ...

Page 7: ... DANGER sections in this manual before following any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale...

Page 8: ...2 IdeaCentre Q190Hardware Maintenance Manual ...

Page 9: ...l case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do ...

Page 10: ...and in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as...

Page 11: ...for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alter...

Page 12: ...er is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The caution and danger safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any c...

Page 13: ... not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiati...

Page 14: ...do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 IdeaCentre Q190Hardware Maintenance Manual ...

Page 15: ...ations for your computer This section lists the physical specifications for your computer Type IdeaCentre Q190 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2012 9 ...

Page 16: ...10 IdeaCentre Q190Hardware Maintenance Manual ...

Page 17: ...ing procedure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step ...

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Page 19: ...p Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed on the right side of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized...

Page 20: ...4 when prompted to confirm the password type the password again If you type the password correctly the password will be installed To delete a previously set Administrator password do the following Note When prompted for a password you must type your Administrator password 1 From Security menu select Set Administrator Password and press Enter 2 The password dialog box will be displayed Enter Curren...

Page 21: ...d PXE Controller Select whether to enable or disable Onboard Ethernet Controller or select whether to enable or disable load onboard PXE Preboot Execution Environment To enable or disable a device do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 13 2 From the Setup Utility program menu select Devices 3 Select USB Setup press the Enter key and then s...

Page 22: ...he configured startup device sequence do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 13 2 Select Start Up 3 Select Quick Boot Mode Numlock Option Keys Display to set these devices 4 Select Disabled or Enabled and press Enter 5 Press ESC to return to Exit and select Save changes and Exit If you have changed these settings and want to return to the ...

Page 23: ...oot error error codes 1962 and I999030X can have the following causes Error FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatte...

Page 24: ... Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error The IDE ATAPI device configured as Primary Master Primary Slave Secondary Master Secondary Slave could not be found or initialized Make sure the hard drive is correctly installed Keyboard error Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held presse...

Page 25: ... Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board Chapter 6 Symptom to FRU Index 19 ...

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Page 27: ...ons will help you to locate the various components controls and connectors on your computer Font view The following illustration shows the location of controls and components on the front of the computer 1 Eject button 2 Power button 3 Hard disk drive indicator 4 Optical drive selected models only 5 Memory card reader 6 USB ports 2 7 Headphone connector 8 Microphone connector Copyright Lenovo 2012...

Page 28: ... to block any air vents on the computer Blocked air vents may cause overheating 1 S P DIF port 2 VGA connector 3 USB ports 5 4 HDMI out port 5 Ethernet connector 6 Power connector Hardware components The following illustration shows the components that make up your computer 22 IdeaCentre Q190Hardware Maintenance Manual ...

Page 29: ...1 2 3 4 5 6 7 8 9 1 Computer cover 6 Chassis 2 System fan 7 RTC battery 3 Heat sink 8 Memory module 4 Wi Fi card 9 Hard disk drive 5 Motherboard Chapter 7 Locations 23 ...

Page 30: ...that you can install later 1 2 3 6 7 8 9 10 12 13 15 16 17 14 11 4 5 1 Hard disk drive SATA connector 10 RTC battery 2 Microphone connector 11 Mini PCIE connector 3 Line out connector 12 SPDIF port 4 RTC battery connector 13 VGA connector 5 USB ports 2 14 USB ports 2 6 Card reader 15 HDMI out port 7 Memory slot 16 Ethernet connector 8 Power button 17 Power connector 9 System fan power connector 24...

Page 31: ... To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the comput...

Page 32: ...al drive Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view ...

Page 33: ... face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To remove the computer cover Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electr...

Page 34: ...ubber caps that protects the screws then remove the 4 screws that secure the computer cover to the chassis Step 5 Open the side door and remove the cover from this side gently 28 IdeaCentre Q190Hardware Maintenance Manual ...

Page 35: ...computer screen from scratches or other damage To replace the hard disk drive Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other ca...

Page 36: ...tall the new hard disk drive as follows a Slide the new hard disk drive bay into bay and secure it to the bay with the 4 screws b Slide the new hard disk drive and bay into position and secure it to the chassis with the 4 screws Step 10 Reattach the computer cover Replacing a memory module Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover 30 Idea...

Page 37: ...tep 6 Align the new memory module with the memory socket then insert it and push down on the top edge Make sure the latches lock the memory module in place Step 7 Reattach the computer cover and secure it with the screws Replacing the WLAN card Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on ...

Page 38: ...ace for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the heat sink Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all...

Page 39: ... surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the system fan Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconne...

Page 40: ...ace down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the motherboard Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical...

Page 41: ...mponents to the new motherboard Step 17 Reattach the computer cover Replacing the keyboard and mouse Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen fr...

Page 42: ...ts the information on the field replaceable units FRUs Attention Be sure to read and understand all the safety information before replacing any FRUs Notes FRUs that have a 1 or 2 in the CRU column are Customer Replaceable Units CRUs 1 identifies parts that are fairly simple to replace requiring few or no tools 2 identifies parts that are slightly more difficult to replace N identifies parts that a...

Page 43: ...400RPM 320G HDD 7mm 16 200068 WD WD3200BPVT 5400RPM 320G HDD 16 200022 Seagate ST500LT012 5400RPM 7MM 500G HDD 16 200211 ST500LM012 5 4K 9 5 500G HDD 16 200210 WD5000LPVT 08G33T1 7mm 5 4K rpm 500G HDD 16 200264 Hitachi HTS545050A7E380 5400RPM 500G HDD 7mm 16 200067 WD WD5000BPVT 24HXZ 5400RPM 500G HDD 16 004846 ST1000LM024 5 4K 9 5 1T HDD 16 200208 WD WD10JPVT 24A1YT0 5400PRM 9 5mm 1T HDD 16 20007...

Page 44: ...SD 90202219 Q190 Bottom Stand 90202220 Q190 ODD Bottom Case 90202221 1 6 9 Q190 ODD TOP Case W Button 90202222 N Other Connector and Cable Q180 USB to USB connector assy 31052494 Q180 ODD button cable 31052499 Q190 SSD Connector Card 90001979 Q190 USB to SATA Connection board 90001980 Q190 ODD Button Control Board 90001981 N Thermal Module Q190 AVC Thermal 90202223 3 Q190 DELTA FAN 90202224 N Keyb...

Page 45: ...rex EKB 10YA BG B Silk USB KB LVT8 25209133 Sunrex EKB 10YA HR B Silk USB KB LVT8 25209134 Sunrex EKB 10YA JP B Silk USB KB LVT8 25209135 Sunrex EKB 10YA EN FR B S USB KB LVT8 25209136 Sunrex EKB 10YA PT B Silk USB KB LVT8 25209137 Sunrex EKB 10YA BE EN B S USB KB LVT8 25209138 Sunrex EKB 10YA DU B S USB KB LVT8 25209139 USB Mouse Liteon LXH SM 8825 B Silk Mouse 25200528 Chicony LXH MSU 1111 B Sil...

Page 46: ...ll black1 0m ASTA power cord 31 035396 Volex1MC5BRT power cord 31 049496 longwell black1 0m VDE power cord 31 035332 Volex1MC5 European power cord 31 049497 Luxshare1 0M C5 European power cord 31 049518 longwell black1 0m India power cord 31 035395 Longwell black1 0m Italy C5 power cord 31 039104 Volex 1M C5 Italy power cord 31 049504 Longwell black1 0m Brazil power cord 31 035828 Volex 1M C5 Braz...

Page 47: ...well black1 0m Korea C5 power cord 31 039106 Volex 1MC5 Korea power cord 31 049498 Longwell black1 0m SA C5 power cord 31 039105 Volex 1M C5 South Africa power cord 31 049501 Chapter 8 Replacing hardware 41 ...

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Page 49: ...lowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Resume On RTC Alarm You can specify a date ...

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