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User Guide

5.1 Troubleshooting display problems

Problem: 

Blank screen or no image is displayed on the monitor

Troubleshooting and problem resolution:

1.  Check that the monitor has been turned on; if not, press the power button.
2.  Check to see if the monitor power cord is loose; if so, securely plug the power 

cord to the monitor.

3.  Check that the signal cable to the monitor is securely connected to the 

connector on the computer graphics card; if not, shut down the computer then 
securely connect the signal cable of the monitor.

Problem: 

You need to change display property settings

Setting display background and icon properties:

1.  Right-click the desktop anywhere except over an icon, then select 

Personalize

 

from the pop-up menu.

2.  From here, select the appropriate options to:

•  Change the desktop background
•  Select a screen saver
•  Select colors and appearance options for icons and characters
•  Set resolution and colors by using Display Settings options.

Problem: 

Ripple on screen

Troubleshooting and problem resolution:

1.  Check for devices located less than one meter from the computer such as 

refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps 
or other computers that may be generating magnetic interference.

2.  Move any interfering devices away from the computer.
3.  If the problem persists, consult with Lenovo Service.

5.2 Troubleshooting audio problems

Problem: 

When you connect the headphones to the front audio output connector, 
the speakers connected to the back audio output connector are silenced.

Troubleshooting and problem resolution:

The front audio output connector is provided for convenience and has a priority 
higher than the back audio output connector. If a speaker or headphones are 
connected to the front audio output connector, sound is delivered through those 
devices and any devices connected to the rear connector become silenced.

31032754_IdeaCentre K UG_EN.indd   32

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Summary of Contents for IdeaCenter K

Page 1: ...www lenovo com Version 1 0 WORLDWIDE PARTNER Lenovo IdeaCenter K User Guide 31032754 31032754_UG_FM_EN indd 1 2007 11 30 5 43 42 PM ...

Page 2: ...risks Caution Watch out for medium risks Attention Pay attention to low risks Prohibition Dangerous operations Recommendation Helpful tips Key to signs used in this manual 31032754_IdeaCentre K UG_EN indd 1 2007 11 30 5 56 57 PM ...

Page 3: ...31032754_IdeaCentre K UG_EN indd 2 2007 11 30 5 56 57 PM ...

Page 4: ...partition 10 2 1 Installing Drivers and Software Shipped with Computer 10 2 2 OneKey Recovery 11 2 3 File Management 15 2 4 OneKey Antivirus 16 Chapter 3 Using the software 19 3 1 Power2Go Burning Discs 20 3 2 WinDVD 21 3 3 PC cillin 22 3 4 Lenovo Healthcare Software 23 Chapter 4 System maintenance and recovery 25 4 1 Restoring the system 26 4 2 Cleaning up the disk 26 4 3 Checking for and correct...

Page 5: ...ming Setup 29 5 1 Troubleshooting display problems 30 5 2 Troubleshooting audio problems 30 5 3 Troubleshooting software problems 31 5 4 Troubleshooting problems with optical drives and hard disks 32 31032754_IdeaCentre K UG_EN indd 2 2007 11 30 5 56 58 PM ...

Page 6: ...all I O interfaces on the rear panel of the chassis ÿ Connection of the speakers ÿ Notes on computer cabling and installation ÿ Keyboard These topics describe some of the operations commonly performed during routine use of the computer including the proper connection of components Please read it carefully Note The configuration of your computer model may vary slightly from the illustrations used in...

Page 7: ...D 2 D 3 D 4 D 2 F 1 Top Mounted Buttons Including power switch 1 1 Power switch Press this button to turn the computer on or off or if the Power Option in the Control Panel has been set to allow it to hibernate or wake up the computer 1 2 Hard Disk Drive Indicator Indicates the read write operations of the hard disk 1 1 1 2 31032754_IdeaCentre K UG_EN indd 2 2007 11 30 5 56 31 PM ...

Page 8: ...phones If it is necessary to connect the headphones remove the speaker plug and insert the headphones plug 1 2 Rear view of the chassis Instructions for the use of all I O interfaces on the rear panel of the computer The following illustrations show connections located at the rear of some computer models The locations of connectors on your computer will be similar to but possibly not identical to ...

Page 9: ...d graphics card signals are shielded and there are no VGA signal outputs some models are equipped with this connector USB Connector To connect USB devices Ethernet Connector To connect LAN or broadband network devices X 2 External VGA Card Connector To connect with the signal cable of a monitor It connects with the data cable of the monitor Some models are equipped with this connector DVI External...

Page 10: ...puter to a telephone line for modem use some models equipped with this connector Used to attach a telephone line to your computer some models equipped with this connector Voltage selection switch Some models are equipped with this switch Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary 1 If the voltage supply range ...

Page 11: ... 2 Y 4 Y 5 Y 6 Side elevation Back elevation Y 1 Volume Adjusting Knob Y 4 Speaker Power Switch Y 2 Bass Adjusting Knob Y 5 Speaker DC IN Y 3 Connect to computer Audio out Y 6 Primary and secondary speaker cables 31032754_IdeaCentre K UG_EN indd 6 2007 11 30 5 56 36 PM ...

Page 12: ...r and monitor have the DVI connector you can connect the computer to the monitor through your own DVI data cable 4 If there is only DVI connector in the external graphics card and the monitor only have the VGA connector connect the monitor data cable and DVI connector by the DVI VGA converter Notes Keep speakers away from the monitor to avoid magnetic interference Ensure the monitor to computer ca...

Page 13: ... not show the detail of the key B 1 Press this key under Windows system to launch the IE B 2 LVT key available for models with the System rescue feature Press this key to launch System rescue when the LENOVO screen appears during booting 31032754_IdeaCentre K UG_EN indd 8 2007 11 30 5 56 39 PM ...

Page 14: ... File Management ÿ OneKey Antivirus You can recover drive C of the computer to factory status or the last system backup status using OneKey Recovery With this operation all of the existing data in drive C will be lost while content and format of the other partitions in the hard disk drive will remain unchanged User Guide 9 31032754_IdeaCentre K UG_EN indd 9 2007 11 30 5 56 45 PM ...

Page 15: ... is no keyboard of standard configuration the rescue system function will not work normally 2 1 Installing Drivers and Software Shipped with Computer The Installing drivers and software in the rescue system provides a way for the user to install the drivers and software shipped with the computer conveniently It can install all drivers and software shipped with the computer automatically and can sel...

Page 16: ...em rescue button to access system rescue directly without starting the operating system If Windows operating system is installed in your computer before delivery the OneKey Recovery function works in the following way Recover Factory Backup Recover the computer system partition drive C to the state which exists before delivery Note After this operation all existing data in the system partition wil...

Page 17: ...Key Recovery function works in the following way Create Base Backup Without factory backup the Lenovo OneKey Recovery enables you to back up all data of the current system partition manually after installing the operating system and common software Upon completion of base backup you can use the Recover Base Backup function to recover the system partition to the state of this backup Note Once the u...

Page 18: ...ed to this backup state quickly Note In this operation other partitions are not changed or backed up Recommendation Keep at least 1G of space in the system partition drive C to ensure the space required for instant backup OneKey Recovery in Windows Operating System In addition to Instant Recovery and Instant Backup Windows operating system provides the functions enabled only in the Windows environ...

Page 19: ...anges sharply if you confirm such change and do not require the system to recover the state existent before the change you can perform the update of Base Backup which serves as base data of future instant backup You can also free up the hard disk drive space excessively occupied by the base backup 2 When the system disk space is less than 1G the OneKey Recovery function will prompt you to perform d...

Page 20: ...pears on the screen initially press the LVT key to launch Rescue System Then select File Management File Backup Select the file and folder to be copied in the left dialog box and select the target folder and drive letter in the right dialog box The drive letter of the source file must be different with the target drive letter Then click Copy File Backup Wait while copying Note Please wait while copy...

Page 21: ...n and kill viruses even when the Windows cannot start and the antivirus software cannot work as a result of virus infection thus solving the problem of inability of using the computer after the virus damages the operating system Launch Power on the computer When the Lenovo picture appears on the screen initially press the LVT key to launch Rescue System Then select OneKey Antivirus Scan and kill v...

Page 22: ...tions can be updated by 1 Downloading the latest virus package online 2 Obtaining the latest virus package from the flash disk First we introduce the method of updating online Select Download latest virus package from Trend Technologies and click Update Now Update online update Depending on the network access mode of the computer select ADSL or LAN connection in the network connection modes Update ...

Page 23: ...e Obtaining the latest virus package from the flash disk Select Obtain latest virus package from flash disk and click Update Now The virus definitions will be updated automatically Note 1 OneKey Antivirus does not promise to solve all problems caused by computer viruses If the problems persist after you apply the OneKey Antivirus use other methods to recover the system or solve the system problems 2 ...

Page 24: ...o Europe German French Italy Spain Webmail http de cyberlink com multi program page _page_display jsp seqno 173 Tel 49 700 462 92375 Europe free support line Located in Germany Users have to pay phone charge Support E mail goCyberlink aixtema de Note The interface of each of these features is subject to the actual software that was shipped with computer model that you purchased User Guide 19 31032...

Page 25: ...V or WMA formats Choose the medium from the Disc Type field and type of music discs from the Content Type field then click OK 2 From the Select Source box select music files to be burned Then click the 3 1 Power2Go Burning Discs Power2Go is the software for disc burning It provides various burning tools that enable you to easily store your files into CDs or DVDs Power2G0 can make common data discs mus...

Page 26: ...g the disc with your videos Disc duplication The duplication feature copies discs directly Mixed discs You can burn music in different formats onto a same disc Disc Utility The burner also provides utility tools for preparing and processing various CDs or DVDs including the recording of mirror files erasing of discs and the conversion of audios Help For further information about the use of Power2Go...

Page 27: ...ormation about WinDVD 3 3 PC cillin If the PC cillin antivirus software is installed on your computer operate according to the following instructions PC cillin is a common type of antivirus software It can scan and kill virus programs and Trojan spy programs in the computer and filter out harmful network programs Launch of PC cillin Click Start All Programs Trend Micro PC cillin Internet Security20...

Page 28: ...ettings of the software are available in the toolbar on the left side including setting of protection against Trojan spy viruses setting of personal network and firewall interconnection and email setting Configure them as specifically required Help and support For more software information and operation help information see Product Help Information in the Help and Support option In the help document ...

Page 29: ...the operator s vision 2 This function applies only to the computers equipped with Lenovo Bright Eye camera and is available only after the camera is installed 3 For details about installing Lenovo Bright Eye camera see Installation Guide for Lenovo Bright Eye Camera in this document 4 Before using this software you need adjust the pitching angle of web camera to appropriate position The operation ...

Page 30: ...he display type according to the size of the display used 2 Select Healthy Viewing Distance Selection to set the distance between the computer operator and the computer display By default Default is selected You can adjust the viewing distance according to your requirement 3 Select Response Time Setting to set the duration when the distance between the operator and the display is shorter than the ...

Page 31: ...ecommended display brightness is selected by default Please adjust your display brightness to a comfortable level 5 After the brightness setting is completed the display brightness will be automatically changed according to the current level of ambient brightness 31032754_IdeaCentre K UG_EN indd 26 2007 11 30 5 56 52 PM ...

Page 32: ...ery This chapter includes the following topics ÿ System restoration ÿ Hard disk cleanup ÿ Hard disk error checking and correcting ÿ Hard disk defragmenting ÿ Daily maintenance User Guide 27 31032754_IdeaCentre K UG_EN indd 27 2007 11 30 5 56 54 PM ...

Page 33: ...a different recovery time from the pop up box Choose the latest date when the system was running properly 3 Click Next The system starts restoration When all processes run to completion the system displays a message informing you that the restore operation has completed successfully File Backup For security purposes you can back up the system status before you install additional software or otherw...

Page 34: ...the Tools tab from disk Properties and select Defragment Now 2 Select the time and scheme to be used by the defragging program then start the defragmenting program Defragmentation usually takes a long time 4 5 Performing daily maintenance tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards it is very important to periodi...

Page 35: ...th Do not spray water directly onto the surface of the monitor or inside of computer Daily attention should be given to LCD monitors Use a dry cloth daily to brush dust from the monitor and keyboard Keep all surfaces clean and free of grease stains 31032754_IdeaCentre K UG_EN indd 30 2007 11 30 5 56 55 PM ...

Page 36: ...bleshooting audio problems ÿ Troubleshooting software problems ÿ Troubleshooting problems with optical drives and hard disks The description of the TV card in this manual is only used for the machines which have the TV card It is invalid for those machines which do not have TV card User Guide 31 31032754_IdeaCentre K UG_EN indd 31 2007 11 30 5 56 56 PM ...

Page 37: ...s for icons and characters Set resolution and colors by using Display Settings options Problem Ripple on screen Troubleshooting and problem resolution 1 Check for devices located less than one meter from the computer such as refrigerators electric fans electric dryers UPSs regulators fluorescent lamps or other computers that may be generating magnetic interference 2 Move any interfering devices awa...

Page 38: ...rogram then click the End Task button Problem You need to install or uninstall a program Problem resolution During installation never abort the install process by powering the system off or through other drastic means This can cause system program disorder or even failure during system initialization During the uninstall process never directly delete the files or folders This is harmful to the syst...

Page 39: ...ated by the system is less than the nominal capacity Troubleshooting and problem resolution For computers equipped with the One Key Recovery feature the system recovery feature needs to occupy some hard disk space This may account for the apparent hard disk capacity deficit Further Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system 1000 bytes But the actu...

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