Lenovo Flex 2 Pro-15 User Manual Download Page 34

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Chapter 4. Troubleshooting

When do I need to change the boot mode?

The

default

boot

mode

for

your

computer

UEFI

mode.

you

need

install

legacy

Windows

operating

system

(that

is,

any

operating

system

before

Windows

your

computer,

you

must

change

the

boot

mode

Legacy

Support

The

legacy

Windows

operating

system

cannot

installed

you

don

change

the

boot

mode.



Getting help

How can I contact the customer support center?

See

“Chapter

Getting

help

and

service”

Lenovo

Safety

and

General

Information

Guide

Summary of Contents for Flex 2 Pro-15

Page 1: ...Lenovo Flex 2 Pro 15 Read the safety notices and important tips in the included manuals before using your computer User Guide ...

Page 2: ... operating systems some operations may be slightly different If you are using other operating systems some operations may not apply to you LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Notes The illustrations in this manual ...

Page 3: ... operating system for the first time 14 Operating system interfaces 14 The charms 15 Putting the computer to sleep or shutting it down 17 Touch screen operation 20 Connecting to a wireless network 24 Help and support 25 Chapter 3 Lenovo OneKey Recovery system 26 Chapter 4 Troubleshooting 28 Frequently asked questions 28 Troubleshooting 31 Trademarks 35 Contents ...

Page 4: ......

Page 5: ...e parts that are invisible from outside Attention Do not open the display panel beyond 300 degrees When closing the display panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged 1 2 4 5 6 2 3 ...

Page 6: ...eceive and send wireless radio signals Touch pad The touch pad functions as a conventional mouse Touch pad To move the pointer on the screen slide your fingertip on the pad in the direction you wish to move the cursor Touch pad buttons Perform the functions of the left and right buttons as those of the left and right buttons on a conventional mouse Note You can enable or disable the Touch pad and ...

Page 7: ... Using the keyboard Your computer has a numeric keypad hotkeys and function keys incorpo rated into its standard keyboard Numeric keypad The keyboard has a separate numeric keypad To enable or disable the numeric keypad press the Num Lock key ...

Page 8: ...e volume level Turns on off the backlight of the display Closes the currently active win dow Projects to a connected display Refreshes the desktop or the cur rently active window Decreases display brightness Enables disables the touch pad and the touch pad buttons Increases display brightness Note If you changed the Hotkey Mode from Enabled to Disabled in the BIOS setup utility you will need to pr...

Page 9: ...instantly To use this function press and hold Fn then press one of the function keys The following describes the features of each function key Fn Home Activate the pause function Fn End Activate the break function Fn PgUp Enable Disable the scroll lock Fn PgDn Activate the system request Fn Space Turn on off the keyboard backlight a b 1 2 2 ...

Page 10: ...ting documents writing e mails and so on Stand Mode Theater Mode Suitable for tasks that require little or no touch such as viewing photos or playing videos Attention Do not open the display with too much force otherwise the display panel or hinges may be damaged Note The keyboard and touch pad are automatically locked if the keyboard panel faces down ...

Page 11: ...ts to headsets Notes The combo audio jack does not support conventional microphones The recording function may not be supported if third party headphones or headsets are connected due to different industry standards Memory card slot Insert memory cards not supplied here For details see Using memory cards not supplied on page 12 Novo button When the computer is off press this button to start the Le...

Page 12: ...e device make sure your computer has finished transferring data by that device Click the Safely Remove Hardware and Eject Media icon in the notification area of the Windows desktop screen to remove the device before disconnecting Note Typically Windows detects a newly connected device after connecting it and then installs the driver automatically However some devices may require you to install the...

Page 13: ...lock that you have purchased RJ 45 port Connects the computer to an Ethernet network HDMI port Connects to devices with HDMI input such as a TV or a display USB 2 0 port Connect to USB devices For details see Connecting USB devices on page 8 USB 3 0 port Connect to USB devices For details see Connecting USB devices on page 8 Power button Press this button to turn on the computer Indicator Indicato...

Page 14: ...etween 5 and 20 charge Fast blinking amber Charging Discharging The battery has less than 5 charge Slow blinking amber Charging The battery is being charged When battery charge reaches 20 the blinking color changes to white Slow blinking white Charging The battery has between 20 and 80 charge and is still charging When the battery reaches 80 charge the light will stop blinking but charg ing will c...

Page 15: ...the following 1 Hold the connector of the network cable and push the RJ 45 cover down in the direction by arrow 2 Insert the connector into the RJ 45 port in the direction by arrow Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer a b 2 1 ...

Page 16: ...ce Removing a memory card Gently pull the memory card out of the memory card slot Attention Insert only one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc Note If a dummy card is shipped with the computer push the dummy card and then remove it before inserting a memory card Attention Before removing a memory card disable it through Safely Remove Ha...

Page 17: ...Chapter 1 Getting to know your computer 13 Bottom view Ventilation slots Allow air to enter the computer for cooling Speakers Provide audio output 1 2 a b ...

Page 18: ... system Creating a user account Operating system interfaces Windows 8 1 comes with two main user interfaces the Start screen and the Windows desktop To switch from the Start screen to the Windows desktop do one of the following Select the Windows desktop tile on the Start screen Press the Windows key D To switch from the desktop to the Start screen do one of the following Select Start from the cha...

Page 19: ... The five charms provide new and faster ways to perform many basic tasks and are always available regardless of whichever app you are currently in To display the charms do one of the following Move the cursor to the upper right or lower right corner until the charms bar is displayed Press Windows key C Search charm The Search charm is a powerful new way to find what you are looking for including s...

Page 20: ... charm is a fast way to go to the Start screen Devices charm The Devices charm allows you to connect or send files to any external devices including the devices to play print and project Settings charm The Settings charm lets you perform basic tasks such as setting the volume or shutting down the computer Also you can get to the Control Panel through the Settings charm when on the Desktop screen ...

Page 21: ...computer to sleep do one of the following Close the display lid Press the power button Open the charms and then select Settings Power Sleep To wake the computer do one of the following Press any key on the keyboard Press the power button Note Wait until the power indicator light starts blinking indicating that the computer is in sleep mode before you move your computer Moving your computer while t...

Page 22: ... you are not going to use your computer for a long time shut it down To shut down your computer do one of the following Open the charms bar and select Settings Power Shut down Right click the Start button in the lower left corner and select Shut down or sign out Shut down ...

Page 23: ...Chapter 2 Starting to use Windows 8 1 19 On the Start screen click and select Shut down Note This operation depends on your BIOS settings Please refer to the actual product ...

Page 24: ...een with one or more fingertips to perform a variety of tasks Frequently used gestures Tasks performed Tap Tap once on an item Performs an action such as starting an app opening a link or performing a command Similar to left clicking with a mouse Press and hold Press your finger down and leave it there for a moment Allows you to see detailed information before selecting an action Can also open a m...

Page 25: ...s Can also jump to the beginning or end of a list Rotate Place two or more fingers on an item and then turn your hand Turns an object Note Not all items can be rotated depending upon the app Slide Drag your finger across the screen Pans or scrolls through lists and pages Can also move an object or be used to draw or write depending upon the app Similar to pressing and holding to pan and to scrolli...

Page 26: ...screen with app commands including New Refresh and other commands If you have an app currently open you can also Swipe from the top edge to halfway down the screen without lifting your finger to dock that app on the left or right side of the screen This allows you to keep two apps open simultaneously in a split screen format Swipe from the top edge straight down to the bottom edge of the screen co...

Page 27: ...urrently running in the background If there is more than one currently open app you can Swipe in from the left to bring in an app and without lifting your finger push that app quickly back off the left edge of the screen This displays a list of the apps currently running in the background Swiping in from the right edge of the screen displays the charms ...

Page 28: ...ch to off Connecting to a wireless network After wireless has been enabled the computer will automatically scan for available wireless networks and display them in the wireless network list To connect to a wireless network click the network name in the list and then click Connect Note Some networks require a network security key or passphrase for connection To connect to one of those networks ask ...

Page 29: ...wing Select Settings charm then select Help Press F1 or Fn F1 depending on your keyboard layout You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore Note Windows 8 1 also provides an app Help Tips You can find it on the Start screen to learn more information on new features of Windo...

Page 30: ...eated back up point Notes If your computer is preinstalled with an operating system other than Windows OneKey Recovery system is not available To utilize the features of the OneKey Recovery system your hard disk already includes a hidden partition by default to store the system image file and the OneKey Recovery system program files This default partition is hidden for security reasons which expla...

Page 31: ...ecovery system 27 If Windows cannot be started follow the steps below to start the Lenovo OneKey Recovery system 1 Shut down the computer 2 Press the Novo button From the Novo button menu select System Recovery and press Enter ...

Page 32: ...eriod and type of warranty service see the Lenovo limited warranty flyer that came with your computer Drivers and preinstalled software Where are the installation discs for Lenovo preinstalled software desktop software Your computer did not come with installation discs for Lenovo preinstalled software If you need to reinstall preinstalled software you can find the installation program on the C or ...

Page 33: ...y status Use this feature when the operating system fails to start up If there is critical data on the system partition back it up before starting recovery BIOS setup utility What is the BIOS setup utility The BIOS setup utility is ROM based software It communicates basic computer information and provides options for setting boot devices security hardware mode and other preferences How can I start...

Page 34: ...operating system that is any operating system before Windows 8 on your computer you must change the boot mode to Legacy Support The legacy Windows operating system cannot be installed if you donʹt change the boot mode Getting help How can I contact the customer support center See Chapter 3 Getting help and service of Lenovo Safety and General Information Guide ...

Page 35: ...up files to your Windows environment or the entire contents of your hard disk to its original factory contents using the Lenovo OneKey Recovery system If you still see only the cursor on the screen have the computer serviced My screen goes blank while the computer is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from slee...

Page 36: ...stem board replaced Proof of purchase is required and a fee will be charged for parts and service Sleep problems The critical low battery error message appears and the computer immediately turns off The battery power is getting low Connect the AC power adapter to the computer or replace the battery with a fully charged one The computer enters sleep mode immediately after Power on self test POST Ma...

Page 37: ...uter operates after the battery status indi cator shows empty Reset the battery gauge using Lenovo Energy Management If the problem persists replace with a new battery pack The computer does not operate with a fully charged battery The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again A hard disk drive problem...

Page 38: ...ing in the BIOS setup utility If Boot Mode is set to UEFI make sure that the device or the medium in the device supports UEFI boot If the device or the medium in the device does not support UEFI boot set Boot Mode to Legacy Support If the device still does not appear in the boot device list replace with a new device or medium The connected external device does not work Do not connect or disconnect...

Page 39: ...demarks of Lenovo in the United States other countries or both Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...

Page 40: ...en US Rev AA00 Lenovo China 2014 ...

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