
Chapter 3. 3-3
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2.
Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out of
Range" are shown on the
screen, and the power
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white.
The system is set to a
display mode which is
not supported by the
monitor.
If you are replacing an
old monitor, reconnect
it and adjust the display
mode to within the
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new monitor.
If using a Windows
system, restart the
system in safe mode,
then select a supported
display mode for your
computer.
If these options do
not work, contact the
Support Center.
“Selecting a supported
display mode” on page
2-7
The image quality is
unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable
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the system and monitor.
“Connecting and turning
on your monitor” on
page 1-3
The color settings may
be incorrect.
Select another color
setting from the OSD
menu.
“Adjusting your monitor
image” on page 2-3
The automatic image
setup function was not
performed.
Perform automatic
image setup.
“Adjusting your monitor
image” on page 2-3
The power indicator is
not lit and there is no
image.
The monitor’s power
switch is not switched
on.
The power cord is
loose or disconnected.
There is no power at
the outlet.
Be sure the power cord
is connected properly.
Be sure the outlet has
power.
Power on the monitor.
Try using another
power cord.
Try using another
electrical outlet.
“Connecting and turning
on your monitor” on
page 1-3
Screen is blank and
power indicator is
amber.
The monitor is in
Standby/Suspend mode.
Press any key on the
keyboard or move
the mouse to restore
operation.
Check the Power
Options settings on
your computer.
“Understanding power
management” on page
2-8
Summary of Contents for F16238FX0
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