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Lenovo Erazer X5 Series User Manual Download Page 5

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Contents

Troubleshooting and Confirming Setup ................................. 23

Troubleshooting Display Problems ............................................................24

Troubleshooting Audio Problems ..............................................................25

Troubleshooting Software Problems .........................................................26

Troubleshooting Problems with Optical Drives and Hard Disks .................26

Special considerations for troubleshooting Windows ................................27

Windows Help and Support .....................................................................28

BIOS setup utility ......................................................................................28

Performing Daily Maintenance Tasks ........................................................29

Hardware Replacement Guide ................................................ 31

Locations .................................................................................................35

Replacing hardware .................................................................................37

Appendix. .................................................................................. 49

Declaration ...............................................................................................49

Trademarks ..............................................................................................50

Energy Star Statement .............................................................................51

Enabling ErP compliance mode ................................................................52

Summary of Contents for Erazer X5 Series

Page 1: ...Erazer X5 Series User Guide Machine type 10140 90AC Non ES 10143 90AD ES 31504481 Version 1 0 2013 06 ...

Page 2: ...his User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice Danger Be aware of extremely hazardous or potentially lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2013 All rights reserved LIMITED AND RE...

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Page 4: ...ructions when playing Blu ray Discs 7 Connecting to the Internet 8 Hot swappable hard disk frame selected models only 9 Overclocking 11 Using Windows 8 13 Switching between the main Windows 8 interfaces 14 The Charms Bar 14 Shutting down the computer 14 Switching between apps 15 Closing an app 15 Opening other system programs 15 Windows Help and Support 15 Using the Rescue System 17 OneKey Recover...

Page 5: ...ubleshooting Problems with Optical Drives and Hard Disks 26 Special considerations for troubleshooting Windows 27 Windows Help and Support 28 BIOS setup utility 28 Performing Daily Maintenance Tasks 29 Hardware Replacement Guide 31 Locations 35 Replacing hardware 37 Appendix 49 Declaration 49 Trademarks 50 Energy Star Statement 51 Enabling ErP compliance mode 52 ...

Page 6: ...uction to the computer hardware Information on computer connections Note The descriptions in this chapter might be different from what you see on your computer depending on the computer model and configuration User Guide 1 Using the Computer Hardware ...

Page 7: ...2 3 4 6 5 LED light Off On button Memory card readers USB 3 0 connector Headphone connector Microphone connector USB 3 0 connector USB power off charging connector Overclock button Power button LED color is always white Side air vents with LED light inside LED color is always blue Optical drive Expansion 5 25 ODD bay Hot swappable hard disk frame Front LED light ...

Page 8: ...ear of your computer please refer to the rear of your computer 1 2 4 9 6 7 8 3 5 10 Power connector HDMI connector USB 2 0 connectors On board VGA connector USB 3 0 connectors USB 2 0 connectors Ethernet connector Audio connectors PCI Express X 16 graphics adapter slot some models are equipped with a graphics card ...

Page 9: ... stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Audio line out connector Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a ...

Page 10: ... connectors to the icons If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector Note Your computer may not have all of the connectors described in this section 7 1 Audio configuration instructions Use the following illustration when connecting a 7 1 surround sound audio system S PDIF out connector Rear surround conne...

Page 11: ...oceed with the speaker setup by following the prompts 4 7 1 surround sound can be used once this configuration procedure is complete Note If the audio configuration interfaces above are different from those on your computer you may use the above steps as a reference to configure the 7 1 surround sound audio device system in your actual audio configuration interface and read the electronic Help inf...

Page 12: ... according to the table below Other types of cables do not meet the requirements of the Blu ray standard You need to purchase the cable separately if the computer is not equipped with the corresponding cable This table will help you to identify the connectors on your computer and display Connection Type Computer Cable Display DVI to DVI DVI cable DVI to HDMI DVI HDMI cable HDMI to HDMI HDMI cable ...

Page 13: ...adband modem Consult your ISP for detailed setup instructions Note Broadband modem and router installation procedures vary depending on the manufacturer Follow the manufacturer s instructions Wireless network connection For wireless networks you can use the built in wireless LAN antenna to access your wireless home network To connect your computer to the wireless network 1 Move the cursor to the t...

Page 14: ...ive bays which enable you to connect hard disk drives purchased separately easily The hard disk can be connected at the front of your computer using a hot swappable hard disk frame Hot swappable hard disk drive frame 3 5 or 2 5 hard disk drive purchased separately Installing 3 5 hard disk drive purchased separately ...

Page 15: ...mission Notes Do not unplug the hard disk while it is copying data as this may result in loss of data After connecting the hard disk and all the cables wait a moment to allow the system to recognize the hard disk Do not install the operating system on the hot swappable hard disk Do not unplug the hard disk while it is running a program as this may result in the system crashing After removing the h...

Page 16: ...am Attention Back up your data on external storage media after each update or change We do not accept liability for compensation claims arising from loss of data or any consequential loss or damage Switching overclocking mode using buttons in Lenovo OneKey Overclocking 1 Lenovo OneKey Overclocking is preinstalled on your computer and will launch automatically when you turn it on Lenovo OneKey Over...

Page 17: ...vo OneKey Overclocking program will automatically turn the OC mode back to Basic if an unexpected computer shut down or reboot is detected Attention The overclocking capability of the processor will vary depending on the environment and temperature Excessive overclocking may cause system instability or loss of ability to overclock We recommend that you use the default overclocking mode Note If you...

Page 18: ...ing between apps Closing an app Opening other system programs Windows Help and Support Attention The Windows 8 operating system is provided by Microsoft Corporation Please use it in accordance with the END USER LICENSE AGREEMENT EULA between you and Microsoft For any question related to the operating system please contact Microsoft directly User Guide 13 ...

Page 19: ...lect the Start Screen thumbnail when it is displayed Press the Windows key The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following Move the cursor to the top right or bottom right corner of the screen If your computer is equipped with touch screen swipe in from the right edge of the screen Press the Windows key C Shutting down the...

Page 20: ...n If your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open t...

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Page 22: ... to the last system backup status using OneKey Recovery If you do this all of the existing data on drive C will be lost but the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system on the C partition Otherw...

Page 23: ...ery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recovery Note System Recovery will overwrite all of the data on the C drive To prevent loss of da...

Page 24: ...OK to start installing the Lenovo Driver and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver and Application Installation from the Search charm After starting the procedure install the drivers and software ma...

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Page 26: ...are This chapter contains the following topic Software instructions Note The interface and functionality of these features will depend on which software was shipped with the computer model you purchased User Guide 21 ...

Page 27: ...s of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will depend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your ...

Page 28: ...Troubleshooting and Confirming Setup This chapter contains the following topic Troubleshooting and Problem Resolution User Guide 23 ...

Page 29: ...en turned on if not press the Power button 2 Check to see if the monitor power cord is loose if so plug the power cord securely into the monitor 3 Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card if not shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card Probl...

Page 30: ...o show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Reinstall the audio driver Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel head...

Page 31: ...the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it 2 If the program has its own uninstaller run it directly to uninstall the program 3 If the program does not have its own uninstaller then select Apps Control Panel from the Search charm 4 From the Control Panel choose Programs Programs and Features 5 Find the...

Page 32: ...Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed in the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity of the hard disk shown in Windows can be calculated according to the calculations in the following example The no...

Page 33: ...ecurity hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Prior...

Page 34: ...lay do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse You can use a vacuum cleaner to clean i...

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Page 36: ...entifying internal components Identifying parts on the system board Removing the computer cover Removing the front bezel Replacing a memory module Replacing a hard disk drive Replacing an optical drive Replacing a graphics card Replacing the keyboard and mouse User Guide 31 ...

Page 37: ...hanical parts without the need for step by step procedures Note Use only parts provided by Lenovo The description of the TV Tuner card in this manual applies only to computer models with a TV Tuner card and therefore does not apply to models without a TV Tuner card This guide contains instructions for replacing the following parts Memory modules Hard disk drive Optical disk drive Graphics card Key...

Page 38: ...tion Links to other useful sources of information Tools required To disassemble the computer you will need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Phillips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers Note The screws used for the different components vary in size During the disassembly procedure g...

Page 39: ...nts with care and handle adapters memory modules system boards and microprocessors by their edges Never touch any exposed circuitry Prevent others from touching parts and other computer components Before replacing a new part first place the anti static packaging containing the part against a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This w...

Page 40: ...ternal components The following illustration shows the components inside your computer 1 2 3 4 5 7 6 8 Optical disk drive Hot swappable hard disk Hard disk drive Graphics card Heat sink and system fan Memory module Power supply Motherboard ...

Page 41: ...functions and supports a variety of devices that are factory installed or that you can install later The following illustration shows the locations of the different parts on the system board 1 2 3 4 5 6 7 8 9 10 11 13 12 15 14 16 17 18 19 20 21 12V power connector Microprocessor and heat sink Microprocessor fan header Memory slots 4 Overclocking LED header2 Overclocking LED header1 ...

Page 42: ...ttempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http support lenovo com General information Pre disassembly instructions Before proceeding with the disassembly proced...

Page 43: ... or memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the two screws that secure the computer ...

Page 44: ...t bezel 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the front bezel by releasing the three plastic tabs inside the chassis and sliding the bezel out as shown 3 To reattach the bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis and then snap it into position ...

Page 45: ...he memory module connectors Refer to Locating components 3 Remove the memory module to be replaced by opening the retaining clips as shown 4 Position the new memory module over the memory connector Make sure that the notch on the memory module aligns correctly with the connector key on the system board Push the memory module straight down into the connector until the retaining clips close 5 Reatta...

Page 46: ... For this procedure it helps to lay the computer on a flat stable surface To replace a hard disk drive 1 Remove the computer cover Refer to Removing the computer cover 2 Lift up the plastic handle and slide the hard disk drive out of the drive bay ...

Page 47: ...ide the new hard disk drive into the drive bay and slide the drive bay into place 6 Reattach the computer cover Replacing an optical drive Note For this procedure it helps to lay the computer on a flat stable surface To replace an optical drive 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the front bezel Refer to Removing the front bezel ...

Page 48: ...assis 1 2 3 5 Remove the locking bracket from the optical disk drive as shown 6 Line up the locking bracket with mounting holes then reattach the locking bracket to the optical disk drive 7 Slide the new optical drive into the bay from the front until it snaps into position 8 Connect the data and power cables to the new disk drive 9 Reattach the front bezel and computer cover ...

Page 49: ... helps to lay the computer on a flat stable surface To replace a graphics card 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the screw that secures the bracket 3 Press the pin that locks the bracket and lift up the bracket to remove it 1 2 ...

Page 50: ...45 User Guide 4 Press the release button to open the adapter latch 3 4 ...

Page 51: ...e the graphics card by pulling it straight out of the connector 5 6 7 7 Install the new adapter into the same adapter connector and secure it to chassis with the screw 8 Close the adapter latch reattach the metal bracket and secure the bracket with the screw 9 Reattach the computer cover ...

Page 52: ... memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets 3 Locate the connector for the keyboard Refer to Front view of the chassis and Rear view of the chassis 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector The mouse can be replaced using the same me...

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Page 54: ... the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with yo...

Page 55: ... Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with your comp...

Page 56: ...electrical consumption contributes to potential financial sayings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effec...

Page 57: ...mpliance mode in the Setup Utility program do the following 1 Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program 2 From the Setup Utility program main menu select Power ErP and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm Note When ErP compliance ...

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