Hard Drive Retention
Lenovo’s Hard Drive Retention service is a multi-drive hard drive retention offering that ensures your
data is always under your control, regardless of the number of hard drives that are installed in your
Lenovo server. In the unlikely event of a hard drive failure, you retain possession of your hard drive while
Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The Hard
Drive Retention service can be purchased in convenient bundles with our warranty upgrades and
extensions.
Microcode Support
Keeping microcode current helps prevent hardware failures and security exposure. There are two levels
of service: analysis of the installed base and analysis and update where required. Offerings vary by
country and can be bundled with other warranty upgrades and extensions.
Remote Technical Support Services (RTS)
RTS provides comprehensive technical call center support for covered servers, storage, operating
systems, and applications. Providing a single source for support of hardware and software issues, RTS
can reduce problem resolution time, decreasing the cost to address technical problems and increasing
uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware, Microsoft business
applications, and Lenovo System x storage devices, and IBM OEM storage devices.
Regulatory compliance
The server conforms to the following regulations:
FCC - Verified to comply with Part 15 of the FCC Rules, Class A
Canada ICES-003, issue 5, Class A
UL/IEC 60950-1
CSA C22.2 No. 60950-1
NOM-019
Argentina IEC60950-1
Japan VCCI, Class A
Australia/New Zealand AS/NZS CISPR 22, Class A; AS/NZS 60950.1
China CCC GB4943.1, GB9254 Class A, GB17625.1
Taiwan BSMI CNS13438, Class A; CNS14336-1
Korea KN22, Class A; KN24
Russia, Belorussia and Kazakhstan, TR CU 020/2011 (for EMC) and TR CU 004/2011 (for safety)
IEC 60950-1 (CB Certificate and CB Test Report)
CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)
CISPR 22, Class A
TUV-GS (EN60950-1 /IEC60950-1,EK1-ITB2000)
RoHS Directive
External drive enclosures
The following table lists the external drive enclosures that are offered by Lenovo that can be used in System
x3650 M5 solutions.
Table 34. External drive enclosures
Description
Part number
Lenovo Storage E1012 LFF Disk Expansion Single SAS IO Module, Rail Kit, 9x5 NBD
64111B1
Lenovo Storage E1012 LFF Disk Expansion Dual SAS IO Module, Rail Kit, 9x5 NBD
64111B2
Lenovo Storage E1024 SFF Disk Expansion Single SAS IO Module, Rail Kit, 9x5 NBD
64111B3
Lenovo Storage E1024 SFF Disk Expansion Dual SAS IO Module, Rail Kit, 9x5 NBD
64111B4
For details about supported drives and cables for the Lenovo Storage E1012 and E1024, see the Lenovo Press
Product Guide:
Lenovo System x3650 M5 (E5-2600 v3)
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