background image

Cooling modules can be hot-swapped while the enclosure is still running, assuming that only one module is 
removed at a time and the swap takes no longer than two minutes. Ensure that you have a replacement 
cooling module before you remove the defective cooling module.  

Figure 27. Cooling Module

System Airflow

The system must be operated with low-pressure rear exhaust installation. Back pressure created by the rack 
doors and obstacles is not to exceed 5 pascals (0.5 mm water gauge). The cooling system provides sufficient 
capacity to ensure that maximum temperatures are not exceeded.

The minimum open area for the rack doors is 70%.

Important:

The environment in which the enclosure operates must be dust-free to ensure adequate airflow.

Environmental Service Module (ESM) 

This user guide describes the 12Gb/s JBOD ESMs. The ESMs are mechanically and electrically compliant to 
the latest SBB V2.1 specification.  

24

Lenovo Storage D1212/D1224/D3284Hardware Installation and Maintenance Guide

Summary of Contents for D1212

Page 1: ...Lenovo Storage D1212 D1224 D3284 Hardware Installation and Maintenance Guide Machine Types 4587 and 6413 ...

Page 2: ...Lenovo 2016 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... Disk Drive LEDs 5U Enclosures 21 Power Cooling Modules PCM 21 580W PCM 21 Multiple PCMs 22 System Airflow 22 Power Supply Unit PSU 22 Cooling Module 23 System Airflow 24 Environmental Service Module ESM 24 12 Gb s JBOD Module LEDs 26 Drive Carrier Module 2U Enclosures 27 Drive Status Indicators 29 Dummy Drive Carrier Modules 29 Disk Drives in Carriers DDICs 5U Enclosures 30 Enclosure Management 3...

Page 4: ...moving a Cooling Module 89 Inserting a Cooling Module 90 Replacing a Power Supply Unit PSU 90 Removing a PSU 91 Inserting a PSU 92 Replacing ESMs 92 Removing an ESM 2U Enclosures 92 Installing an ESM 2U Enclosures 93 Removing an ESM 5U Enclosures 94 Inserting an ESM 5U Enclosures 96 Chapter 7 GEM CLI Commands 97 Overview of GEM 97 Overview of the GEM CLI 97 Connecting to the GEM CLI 98 GEM CLI Gen...

Page 5: ...formance statement 126 Germany Class A statement 126 Japanese electromagnetic compatibility statements 127 Korea Communications Commission KCC statement 128 Russia Electromagnetic Interference EMI Class A statement 129 People s Republic of China Class A electronic emission statement 129 Taiwan Class A compliance statement 129 Taiwan BSMI RoHS declaration 130 Index 131 Copyright Lenovo 2016 2018 ii...

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Page 7: ...ng a task and of measures to minimize the risks to that person or other persons User Operator Any person other than a service person Related Documentation Lenovo Storage D1212 D1224 Getting Started Lenovo Storage D3284 Getting Started Safety Before installing this product read the Safety Information Antes de instalar este produto leia as Informações de Segurança Læs sikkerhedsforskrifterne før du ...

Page 8: ...nts provide the caution and danger information that is used in this documentation Important Each caution and danger statement in this documentation is labeled with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled...

Page 9: ...networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices Table for Safety Statement 1 that explains the steps to connect and disconnect cables To Connect To Disconnect 1 Turn everythi...

Page 10: ...de the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Las...

Page 11: ...nt from the device ensure that all power cords are disconnected from the power source 1 2 Statement 6 CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 7 CAUTION If the device has doors be sure to remove or secure the doors before moving...

Page 12: ...u suspect a problem with one of these parts contact a service technician Statement 9 CAUTION To avoid personal injury disconnect the hot swap fan cables before removing the fan from the device Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lb on top of rack mounted devices 82 kg 180 lb Statement 11 CAUTION The following label indicates sharp edges corners or joints nearb...

Page 13: ...t exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 14 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Statement 15 CAUTION Make sure that the rack is secured properly to avoi...

Page 14: ...ge SELV source An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current The branch circuit overcurrent protection must be rated at a minimum of 5 A to a maximum of 15 A Use 14 American Wire Gauge AWG or 2 5 mm2 copper conductor only not exceeding 3 meters in length Torque the wiring termin...

Page 15: ...ined by the NEC and IEC 60950 Third Edition The Standard for Safety of Information Technology Equipment Connect the equipment to a reliably grounded safety extra low voltage SELV source An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current The branch circuit overcurrent protection must ...

Page 16: ...so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current The branch circuit overcurrent protection must be rated at a minimum of 12 A to a maximum of 15 A Use 14 American Wire Gauge AWG or 2 5 mm2 copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 12 inch pounds 1 4 newton meters Incorporate a readily a...

Page 17: ...supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same dc supply circuit and the earthing conductor and also...

Page 18: ... only not exceeding 4 5 meters in length Incorporate a readily available approved and rated disconnect device in the field wiring Statement 32 CAUTION To avoid personal injury before lifting the unit remove all the blades power supplies and removable modules to reduce the weight 108 kg 237 lbs 2X 6X 4X 4X 43 2 kg 95 lbs Statement 33 Statement 33 illustrations and caution statement for disconnectin...

Page 19: ...e not using the IBM 9308 rack cabinet securely anchor the rack cabinet to ensure its stability Rack Safety Information Statement 2 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack cabin...

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Page 21: ...Ms they are not designed to take the weight For 5U enclosures it is recommended that a minimum of three people lift the enclosure using the lifting straps supplied with the enclosure Remove all DDIC modules from both drawers and make sure the drawers are closed firmly and locked shut Fully configured 2U12 enclosures can weigh up to 28 kg 62 lb Fully configured 2U24 enclosures can weigh up to 25 kg...

Page 22: ...are part of the fire enclosure and must only be removed when a replacement can be immediately inserted Important The enclosure could not receive sufficient airflow or cooling if it is operated with any of the rear modules missing It is essential that every module bay is filled either with a module or a blank module Figure 3 Module Bay Caution Label 2 Replace any defective module with a fully opera...

Page 23: ...Electrical Safety The enclosure must only be operated from a power supply input voltage range of 200 VAC to 240 VAC 50 Hz to 60 Hz Provide a suitable power source with electrical overload protection to meet the requirements in the technical specification The power supply cord must have a safe electrical earth connection Check the connection to earth of the enclosure before you switch on the power ...

Page 24: ...rements must be considered when the enclosure is mounted in a rack The rack construction must be capable of supporting the total weight of the installed enclosures The design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use When loading a rack with enclosures fill the rack from the bottom up and empty from t...

Page 25: ...ntial before connecting supply 5U Enclosures Only The enclosure must only be mounted into a rack using the supplied rail kit Due to its weight and length the enclosure must not be flange mounted Before mounting the enclosure remove all DDIC modules from both drawers and make sure that the drawers are closed firmly and locked shut Do not try to lift the enclosure by yourself see Safe Handling on pa...

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Page 27: ...nclosure Configurations The storage system is available in three enclosure configurations 2U rack space disk drive enclosure see Figure 8 2U12 Enclosure System front view on page 8 and Figure 9 2U12 Enclosure System rear view on page 8 holds up to 12 low profile 1 inch high 3 5 inch form factor drives in a horizontal orientation 2U rack space disk drive enclosure see Figure 10 2U24 Enclosure Syste...

Page 28: ...Figure 8 2U12 Enclosure System front view Figure 9 2U12 Enclosure System rear view 8 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 29: ...Figure 10 2U24 Enclosure System front view Figure 11 2U24 Enclosure System rear view Chapter 2 System Overview 9 ...

Page 30: ...Figure 12 5U84 Enclosure System front view 10 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 31: ... x HFF Hybrid Form Factor drives Table 1 2U12 Enclosure Variants Product Configuration PCMs ESMs D1212 12 Gb s direct dock LFF SAS 2 2 2U24 24 x SFF Small Form Factor drives Table 2 2U24 Enclosure Variants Product Configuration PCMs ESMs D1224 12 Gb s direct dock LFF SAS 2 2 5U84 84 x LFF or SFF not interchangeable drives Chapter 2 System Overview 11 ...

Page 32: ...drives installed Where appropriate drive carriers include an interposer card refer to Figure 12 5U84 Enclosure System front view on page 10 Note Dummy drive carrier modules must be put in all empty drive bays A rail kit for rack mounting Note The module quantities quoted above are the maximum that a 2U24 enclosure can hold Figure 14 Module Locations 2U12 on page 12 and Figure 15 Module Locations 2...

Page 33: ...on page 11 for details There are up to 24 drive bays at the front of the enclosure in horizontal or vertical orientation as defined by the enclosure variant see Figure 14 Module Locations 2U12 on page 12 and Figure 15 Module Locations 2U24 on page 13 Each drive bay holds a plug in drive carrier module that can hold these drive types dependent on the enclosure type 2U12 enclosure 12 Low Profile 1 i...

Page 34: ...osure Core Product The OneStor design concept is based on an enclosure subsystem together with a set of plug in modules A typical enclosure system as supplied comprises An enclosure chassis comprising 14 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 35: ...ich other components connect Four sideplanes and six baseplanes for front end components connectivity Two Power Supply Units PSUs Five cooling modules Two ESMs Up to 84 Disk Drive In Carrier DDIC modules A rail kit for rack mounting A T20H screwdriver for anti tamper lock Figure 18 Module Locations Chapter 2 System Overview 15 ...

Page 36: ...f the system and DDICs can be hot swapped while the enclosure continues to operate However drawers must not be left open for longer than two minutes otherwise airflow and cooling will be compromised The drawer is designed to support its own weight plus the weight of any drives when fully open Safety features To reduce the possibility of toppling only one drawer can be open at any one time The draw...

Page 37: ... the left hand mounting flange a flexible cable connects the Ops panel to the midplane The Ops panel is a passive component the midplane controls the panel and the ESMs control all the panel s functions An integral part of the enclosure chassis it is not replaceable on site The Ops Panel has these functions System power LED Green Amber Module fault LED Amber Location LED Blue not used Unit identif...

Page 38: ...ntify which component is at fault Location LED Blue When activated the Identify LED blinks at a rate of 1 second on 1 second off to easily locate the chassis within a data center The locate function may be enabled disabled through SES or by using the hid_set_ ident CLI command Note This LED is not activated for this configuration Unit Identification Display A dual seven segment display that can be...

Page 39: ...it Identification Display Input button Power On Standby LED green amber Module Fault LED amber Logical Status LED amber Drawer 1 Fault LED amber Drawer 2 Fault LED amber The ops panel is an integral part of the chassis and is not replaceable on site Figure 22 Enclosure Operator s Panel For details of any fault indication refer to the following table Table 5 Ops Panel LEDs LED Status Power On Stand...

Page 40: ...when there is a system hardware fault Additionally an LED may be lit on a PSU drawer DDIC cooling module or ESM that helps you identify which component is at fault Logical Status LED Amber Indicates a change of status or fault from something other than the enclosure management EM system This may be from an internal or external RAID controller or HBA It is associated with a disk drive and LEDs at e...

Page 41: ...ided by up to 3 auto ranging power cooling modules PCMs with integrated axial cooling fans The ESMs control the fan speed Refer to System Airflow on page 22 about the system airflow 580W PCM A 580W PCM voltage operating range is nominally 100V 240V AC Figure 23 580W Power Cooling Module 580W PCM LEDs The PCM has these LEDs PCM OK Green AC Input Fail Amber Fan Fail Amber DC Output Fail Amber If all...

Page 42: ...lute maximum of 2 minutes Important Operation of the enclosure with ANY modules missing disrupts the airflow and the drives could not receive sufficient cooling It is ESSENTIAL that all bays are fitted with PCMs or PCM blanks prior to switching on the enclosure System Airflow The system must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles i...

Page 43: ...re you remove the defective PSU The enclosure chassis is keyed to prevent PSUs from being inserted upside down The back of the PSU has a power switch three status LEDs and a socket for the power cord see Figure 26 PSU LEDs on page 23 Figure 26 PSU LEDs Cooling Module Note 5U Enclosures only The five cooling modules at the rear of the enclosure maintain all system components below their maximum tem...

Page 44: ...ure created by the rack doors and obstacles is not to exceed 5 pascals 0 5 mm water gauge The cooling system provides sufficient capacity to ensure that maximum temperatures are not exceeded The minimum open area for the rack doors is 70 Important The environment in which the enclosure operates must be dust free to ensure adequate airflow Environmental Service Module ESM This user guide describes ...

Page 45: ... in EEPROM devices and is interconnected by SBB defined I2C buses on the midplane In this way the SBB modules can discover the type and capabilities of the partner SBB modules and vice versa within the enclosure An enclosure system alarm occurs when incompatible configurations are detected Chapter 2 System Overview 25 ...

Page 46: ...o cease operation e g not all links established overtemperature Flash with aggregate port activity Flashing 1 second on 1 second off Table 7 Module Status LEDS LED State Description Module Fault amber On A fault condition Off Module is operating normally Power green On Module powered Off No power ID blue On ESM being identified Figure 30 12 Gb s SAS JBOD Module Connectors and Indicators 2U enclosu...

Page 47: ...or disk drive in its carrier Drives are horizontal 2 5 to 3 5 carrier adapter available to accommodate 2 5 drives Each 2U24 drive bay holds a single low profile 5 8 inch high 2 5 inch form factor disk drive in its carrier Drives are vertical The carriers have mounting locations for direct dock SAS drives A sheet steel carrier holds each disk drive which provides thermal conduction radio frequency ...

Page 48: ...Drive Carrier Module with no Interposer Card Note For information about the LEDs of 2 5 drive carrier module refer to Figure 57 2 5 Drive Carrier LEDs on page 55 28 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 49: ...drive carrier module indicate disk drive status shown in Figure 35 Dummy Drive Carrier Module on page 29 The SEP Storage Enclosure Processor controls these LEDs Refer to Drive Carrier Module LEDs on page 54 about these LEDs states Dummy Drive Carrier Modules Dummy drive carrier modules are provided and must be put in all empty drive bays to create a balanced airflow Figure 35 Dummy Drive Carrier M...

Page 50: ...n at slots 42 to 55 in the bottom drawer After that install at slots 14 to 27 and so on For DDIC slot numbers seeFigure 19 Drive Location on page 16 The number of rows must not differ by more than one row between the top and bottom drawers Population of rows should start from the front of the enclosure Always install solid state drives SSD firstly Hard disk drives HDD and SSDs can be mixed in the ...

Page 51: ...or a host to interface to through the ANSI SES Standard If one of the modules fails the other module continues to operate Refer to a module s specification or the SES interface specification for definitions of the module s functions and its SES control Management of the enclosure is also performed by GEM firmware through the Ethernet port 10 100Base TX of each ESM The GEM firmware provides a built...

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Page 53: ...re you start installation For the correct locations of each of the plug in modules see following figures 2U12 Figure 14 Module Locations 2U12 on page 12 2U24 Figure 15 Module Locations 2U24 on page 13 5U84 Figure 18 Module Locations on page 15 Important Read this Hardware Installation and Maintenance Guide and prepare appropriate tool before your installation Table 10 Configuration Module Location...

Page 54: ...r storage system has A standard AC power supply from an independent source or a rack power distribution unit with an UPS uninterruptible power supply A host computer with the correct software BIOS and drives Before make a call to Lenovo phone service check the correct software and hardware configurations at http support lenovo com Before you install your enclosure make sure that you have a SAS HBA...

Page 55: ...Figure 37 Unpacking the 2U12 and 2U24 Enclosure Systems Chapter 3 Installation 35 ...

Page 56: ... an industry standard 19 inch rack cabinet you need a flat blade screwdriver Requirements for Installation of Racks You can install the enclosure in an industry standard 19 inch cabinet capable of holding such enclosures Minimum depth 933 mm 36 73 inches from rack posts to maximum extremity of enclosure excludes rear cabling Weight up to 50 kg 110 lb dependent upon configuration per enclosure The ...

Page 57: ... Brackets to Rail on page 37 a Set the location pin at the rear of the rail into a rear rack post hole Attach the bracket to the rear rack post use the washers and screws supplied Leave the screws loose b Extend the rail to fit between the front and rear rack posts c Attach the bracket to the front rack post using the washers and screws supplied Leave the screws loose d Tighten the two clamping sc...

Page 58: ...he lifting straps cannot be reused to remove the enclosure once it is installed in the rack Due to the weight of the enclosure install it without DDIC installed It is recommended that remove all modules in the back to reduce the weight The adjustment range of the rail kit from the inside of the front post to the inside of the rear post is 660 mm 840 mm This suits a one metre deep rack within Rack ...

Page 59: ... with the rear enclosure fixing screws x2 Note Use the long or short hold down bracket depending on the distance from the rack post to the enclosure hold down bay Ensure that the sliding nut is at the rear of the bay prior to fitting the bracket to the post then slide the nut along the bay to enable the rear enclosure fastening screw to be fitted Notes For rack depths where the rack posts are behi...

Page 60: ...es refer to Chapter 6 Module Removal and Replacement on page 75 Dummy Drive Carrier Modules Note 2U enclosures only To create a balanced airflow all unused drive bays must hold dummy drive carrier modules Power Cord Connection Connect the power cord s to the power distribution unit s PDUs For more information refer to the following figures Important When more than one PCM is fitted all power cords...

Page 61: ...amination System Configurations If you connect the enclosure to a host ensure that you have the following items SAS HBA MiniSAS HD to MiniSAS HD cable or MiniSAS HD to MiniSAS cable Power cord Rack kit If you connect the enclosure to a Lenovo Storage DS series as the expansion enclosure ensure that you have the following items Lenovo Storage DS series MiniSAS HD to MiniSAS HD cable Power cord Rack...

Page 62: ...res or a maximum of 192 drives One of the basic configurations is multiple enclosures connected to single or dual host adapters shown as below Notes When the cabling allows multiple hosts to access the same group of drives read the following rules One host can access the drives in the JBOD ESMs at any time See Figure 44 Single host with single host adapter Multiple 2U Enclosures on page 42 and Fig...

Page 63: ... 2U Enclosures Multiple enclosures may be connected together using SAS patch cables up to a maximum of 192 SFF 96 LFF drives or 8 enclosures An example configuration is shown as below Figure 46 Dual Host Multiple 12G 2U Enclosures Chapter 3 Installation 43 ...

Page 64: ...he drives in the JBOD ESMs at any time See Figure 48 Single host with single host adapter Multiple 5U Enclosures on page 45 and Figure 49 Single host with dual host adapters Multiple 5U Enclosures on page 45 One or more RAID adapters in the host can access the drives in the JBOD ESMs Clustering is not supported in this condition One or more non RAID adapter HBA in the host can access the drives in...

Page 65: ...nclosures Figure 49 Single host with dual host adapters Multiple 5U Enclosures Multiple enclosures may be connected together using SAS patch cables up to a maximum of 336 DDICs or 4 enclosures An example configuration is shown as below Chapter 3 Installation 45 ...

Page 66: ...her using SAS patch cables up to a maximum of two 5U enclosures and two 2U12 enclosures a maximum of two 5U enclosures and one 2U24 enclosures or a maximum of 192 drives An example configuration is shown as below 46 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 67: ...be supported by application Multiple enclosures may be connected together using SAS patch cables up to a maximum of two 5U enclosures and two 2U12 enclosures a maximum of two 5U enclosures and one 2U24 enclosures or a maximum of 192 drives An example configuration is shown as below Chapter 3 Installation 47 ...

Page 68: ... Multiple enclosures may be connected together using SAS patch cables up to a maximum of two 5U enclosures and two 2U12 enclosures a maximum of two 5U enclosures and one 2U24 enclosures or a maximum of 192 drives An example configuration is shown as below 48 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 69: ...d 12G 2U and 5U Enclosures Note When two servers are connected the dual host must be supported by application Figure 54 Single host multiple 5U enclosure as expansion enclosures for Storage DS series Chapter 3 Installation 49 ...

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Page 71: ...cally Notes For details of the Ops panel LEDs for 2U enclosures and related fault conditions refer to Operator s Ops Panel 2U Enclosures on page 17 For details of the Ops panel LEDs for 5U enclosures and related fault conditions refer to Operator s Ops Panel 5U Enclosures on page 19 For details of the disk drive LEDs for 2U enclosures refer to Disk Drive LEDs 2U Enclosures on page 20 For details o...

Page 72: ... of 01 to 99 are valid Once a unit identification number is set it is stored in the midplane VPD by the Enclosure Management software and will appear when the enclosure is next powered on In a situation where the VPD cannot be read or where there is no enclosure management no ESMs or a single module with management failure the enclosure will display 00 Software SES The Enclosure Unit Identificatio...

Page 73: ...blems Faulty Cords First check that you have wired up the enclosure system correctly Contact Lenovo service or representative for replacements if Cords are missing or damaged Plugs are incorrect Cords are too short Computer Does Not Recognize Enclosure System 1 Check that the interface cables from the enclosure to the host computer are fitted correctly 2 Check that the LEDs on all installed drive ...

Page 74: ...re over voltage over current Flashing Off Off Off Standby mode Off Flashing Flashing Flashing PCM firmware download in progress Drive Carrier Module LEDs Note 2U enclosures only Disk drive status is monitored by a green LED and an amber LED mounted on the front of each drive carrier module shown in Figure 56 3 5 Drive Carrier LEDs on page 54 and Figure 57 2 5 Drive Carrier LEDs on page 55 The LED ...

Page 75: ...Array rebuild in progress Array consistency check Do not remove device Disk in failed Array Aborted array rebuild Operator s Panel LEDs 2U Enclosures The Ops panel Operator s Ops Panel 2U Enclosures on page 17 displays the aggregated status of all the modules The Ops panel LEDs are defined in the following table Table 13 Ops Panel LED States System Power Green Amber Module Fault Amber Location Blu...

Page 76: ...nications JBOD VPD configuration error On Flash X PCM fault LEDs fan fault LEDs Unknown invalid or mixed PCM type installed or I2C bus failure PCM comms On X Array in failed or degraded state Drive failure has occurred causing loss of availability or redundancy On X Array in impacted state Arrays operating background function On Flash X SES state S1 Enclosure ID setting different from start of day...

Page 77: ...d see Drawer LEDs on page 59 Logical Status LED Amber indicates a fault from something other than GEM usually a disk drive fault or an HBA or an internal or external RAID controller Check the drawer LEDs to see if a drive fault is indicated see Drawer LEDs on page 59 Drawer 1 Fault LED Amber if there is a drive cable or sideplane fault in drawer 1 Open the drawer and check the disk drive LEDs for ...

Page 78: ...his PSU is providing power Off Off Flashing AC power present PSU in standby other PSU is providing power Flashing Flashing Off PSU firmware download Off On Off AC power missing PSU in standby other PSU is providing power On On On GEM software has lost communication with the PSU On Off PSU has failed Follow the procedure in Removing a PSU on page 91 Cooling Module LEDs Note 5U enclosures only 58 Le...

Page 79: ...s that the fan is working correctly Off means the fan has failed Follow the procedure in Replacing a Cooling Module on page 89 Fan Fault Amber indicates that a fan has failed Follow the procedure in Replacing a Cooling Module on page 89 Drawer LEDs Note 5U enclosures only Chapter 5 Troubleshooting and Problem Solving 59 ...

Page 80: ... Flashes amber if one or more arrays are in an impacted state Cable Fault Amber if the cabling between the drawer and the back of the enclosure has failed Contact your storage supplier to resolve the problem Activity Bar Graph Shows the amount of data I O from zero segments lit no I O to all six segments lit maximum I O Disk Drive in Carrier DDIC LED Note 5U enclosures only Each disk drive has a s...

Page 81: ... 62 Drive Fault LED ESM LEDs ESM LED are shown as below Figure 63 12Gb s SAS JBOD Module Connectors and Indicators 2U enclosures viewed from rear of enclosure Chapter 5 Troubleshooting and Problem Solving 61 ...

Page 82: ... Exceeding the limits of critical values will cause a notification to occur Troubleshooting 2U Enclosures The following sections describe common problems which can occur with your enclosure system and some possible solutions For all of the problems listed in Table 19 Alarm Conditions on page 62 the module fault LED on the Ops panel Figure 24 580W PCM LEDs on page 22 will light amber to indicate a ...

Page 83: ... loss of drive power Module Fault Drive power control fault Fault critical loss of drive power Module Fault Drive removed Warining Module Fault Insufficient power available Warning Module Fault For details on how to remove and replace a module see Chapter 6 Module Removal and Replacement on page 75 Power Cooling Module Faults Symptom Cause Action Ops panel module fault LED amber Any power fault Ch...

Page 84: ...eshold 1 Check that the local ambient environment temperature is below the specification see Environment on page 113 2 Check the installation for any airflow restrictions at either the front or rear of the enclosure A minimum gap of 25 mm at the front and 50 mm at the rear is recommended 3 Check for restrictions due to dust buildup Clean as appropriate 4 Check for excessive recirculation of heated...

Page 85: ...on If the ambient air is below 25 C and the fans are observed to increase in speed then some restriction on airflow may be causing additional internal temperature rise Note This is not a fault condition The first stage in the thermal control process is for the fans to automatically increase in speed when a thermal threshold is reached This may be caused by higher ambient temperatures in the local ...

Page 86: ...warranty Important Observe all conventional ESD precautions when handling modules and components Avoid contact with midplane components and module connectors etc Continuous Operation During Replacement Your hardware or software enclosure management application determines the capability of replacing a failed disk without loss of access to any file system on the enclosure Enclosure access and use du...

Page 87: ...awer The top drawer only closes about 50 mm 1 97 inches and stops A DDIC pops up in the front row of the bottom drawer Procedure B The top drawer only closes at the front row of the DDIC and then stops A DDIC pops up in the middle row of the bottom drawer The top drawer only closes at the middle row of the DDIC and then stops A DDIC pops up in the back row of the bottom drawer Procedure A Tools re...

Page 88: ...o right until the pop up DDIC is detected Figure 65 Inserting and moving the strip Note After the pop up DDIC is detected keep the strip contacting with the side of the pop up DDIC at an angle of about 30 degrees Figure 66 Keeping the strip contacting with the pop up DDIC 68 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 89: ...re 67 Moving and placing the strip between the chassis lid and the pop up DDIC Figure 68 Rotating the strip 5 Remove the pop up DDIC using the instructions in Removing a DDIC on page 86 6 Reinsert the DDIC into the drawer using the instructions in Inserting a DDIC on page 87 Procedure B Tools required A flat head screwdriver if needed Chapter 5 Troubleshooting and Problem Solving 69 ...

Page 90: ...ge 86 Note Ensure that the top drawer is pulled out about 25 30 mm 0 98 1 18 inches and the rear of the top drawer is exposed 5 Release the cable chain from the rear of the top drawer by lifting the retaining latch and sliding out the bracket Figure 69 Releasing the cable chain 6 Further pull out the top drawer about 30 40 mm 1 18 1 57 inches 7 Identify which DDIC has popped up in the bottom drawe...

Page 91: ...ing the instructions in Removing a DDIC on page 86 10 Reinsert the removed DDIC into the bottom drawer using the instructions in Inserting a DDIC on page 87 11 Close the bottom drawer if you have opened it 12 Reinsert the cable chain into the holder and then close all cable clamps that have been opened Note Ensure that the bundles of the cables are in the correct position and not pinched or trappe...

Page 92: ...K 3 5 NL SAS HDD 01DC184 900 GB 10K SAS HDD Hybrid tray 01DC194 600 GB 15K 2 5 SAS HDD 01DC199 300 GB 15K 2 5 SAS HDD 01DC404 1 8 TB 10K 2 5 SAS HDD 01DC409 1 2 TB 10K 2 5 SAS HDD 01DC414 1 2 TB 10K 2 5 SAS HDD SED 01DC419 900 GB 10K 2 5 SAS HDD 01DC429 600 GB 10K 2 5 SAS HDD 01DC439 2 TB 7 2 K 2 5 NL SAS HDD 01DC444 1 TB 7 2 K 2 5 NL SAS HDD 01DC474 1 6 TB 3 DWD SSD 2 5 SAS HDD 01DC479 800 GB 3 D...

Page 93: ... 2 8 m 220 240 V C13 to KETI S Korea 39M5226 Line cord 2 8 m10A 250V C13 2P Gnd India 39M5240 Brazil 10A 250V C13 to NBR 14136 2 8m line cord 39M5375 LINE CORD Cord 1 5M FAP 39M5377 2 8 m 10A 100 250V C13 to IEC 320 C14 Rack Power Cable 39M5378 4 3 m 10A 100 250V C13 to IEC 320 C14 Rack Power Cable 39M5392 2 8 m 10A 100 250V C13 to IEC 320 C20 Rack Power Cable 39M5463 Taiwan 10A 125V C13 CNS 10917...

Page 94: ...8 DRIVEH FRU 10TB NL 7 2K SAS 01CX799 DRIVEH FRU 400GB SSD HFF SAS 3WPD 00YE304 CABLE SAS Cable Ext 8644 8088 1M Cable 00YE305 CABLE SAS Cable Ext 8644 8088 2M Cable 00YE307 CABLE SAS Cable Ext 8644 8088 6M Cable 00YL852 CABLE SAS Cable Ext 8644 8644 0 5M Cable 00YL853 CABLE SAS Cable Ext 8644 8644 1M Cable 00YL855 CABLE SAS Cable Ext 8644 8644 3M Cable 39M5279 LINE CORD 4 3m 16A 208V C19 to NEMA ...

Page 95: ...r CRUs to the latest version To download the latest firmware go to the Lenovo Support Web site Chassis ESM PCM For 5U enclosures after replacing any of the following FRUs or CRUs update the firmware for all of the following FRUs or CRUs to the latest version To download the latest firmware go to the Lenovo Support Web site Chassis Cooling module ESM Left and right sideplanes PSU ESD Precautions Im...

Page 96: ...er to ensure that your system has warning of an imminent power shutdown A faulty PCM must be replaced by a fully operational PCM within 24 hours 1 Ensure that you identify the faulty PCM correctly 2 Switch off and disconnect the power supply cord 3 Grasp the latch and the side of the PCM handle between thumb and forefinger squeeze together and open the handle to cam the PCM out of the enclosure se...

Page 97: ... to the power source and to the PCM 5 Secure the strain relief bales Replacing Drive Carrier Modules Note 2U enclosures only Important Observe all conventional ESD precautions when handling modules and components Avoid contact with midplane components and module connectors etc Removing a 3 5 inch Drive Carrier Module Important Damage can occur to a drive if it is removed while it still spins If po...

Page 98: ...1 on page 78 to release the carrier handle Figure 73 Removing a Drive Carrier Module 1 2 Gently remove the drive carrier module approximately 1 inch 25mm then wait 30 seconds see Figure 74 Removing a Drive Carrier Module 2 on page 79 78 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 99: ...d drive bays There will be inadequate drive cooling if any are left open Installing a 3 5 inch Drive Carrier Module To install a 3 5 inch drive carrier module do the following 1 Release the drive carrier handle by depressing the latch in the handle see Figure 75 Installing a Drive Carrier Module 1 on page 80 Chapter 6 Module Removal and Replacement 79 ...

Page 100: ... and the handle opens from the left Figure 76 Installing a Drive Carrier Module 2 3 Slide the drive carrier fully into the enclosure 4 Cam the drive carrier home The camming foot on the carrier engages into a bay in the enclosure Continue to push firmly until the handle fully engages A click should be heard as the latch engages and holds the handle closed 80 Lenovo Storage D1212 D1224 D3284Hardwar...

Page 101: ...mounted vertically To remove replace 2 5 inch drive carrier modules do the following 1 Release the carrier handle by pressing the latch in the handle downwards and insert the carrier into the enclosure in the vertical position Important Make sure that the carrier is positioned so that the drive is on the left side and the handle opens from the top see Figure 78 2 5 Drive Carrier Module in Open Pos...

Page 102: ...nto the enclosure until it is stopped by the camming lever on the bottom of the carrier see Figure 79 Installing a 2 5 Drive Carrier Module 1 on page 82 Figure 79 Installing a 2 5 Drive Carrier Module 1 82 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 103: ...ve Carrier Module 2 on page 83 Important Make sure that the handle always opens from the top Figure 80 Installing a 2 5 Drive Carrier Module 2 Note Removal is the reverse of this procedure press on the latch to release the handle Please refer to Figure 81 Removing a 2 5 Drive Carrier Module 1 on page 83 and Figure 82 Removing a 2 5 Drive Carrier Module 2 on page 84 Figure 81 Removing a 2 5 Drive C...

Page 104: ...ing a Drawer Note 5U enclosures only 1 Make sure the anti tamper locks are not engaged The red arrows on the locks point inwards if the locks are disengaged see Figure 83 Anti tamper Locks shown disengaged on page 84 Unlock them if necessary by rotating them counterclockwise using a screwdriver with a torx T20 bit Figure 83 Anti tamper Locks shown disengaged 84 Lenovo Storage D1212 D1224 D3284Hard...

Page 105: ...t be left open for more than two minutes while the enclosure is powered Closing a Drawer Note 5U enclosures only 1 Press and hold both of the black latches on the sides of the drawer see Figure 85 Drawer Latches on page 86 2 Push the drawer in slightly 3 Release the black latches 4 Push the drawer all the way back into the enclosure making sure it clicks home Chapter 6 Module Removal and Replaceme...

Page 106: ...n the relevant drawer Figure 86 Drive Location 2 Open the relevant drawer using the instructions in Opening a Drawer on page 84 3 Locate the drive to be replaced either by using the drive plan see Figure 86 Drive Location on page 86 or by looking for the amber LED on the drive that indicates a fault 4 Slide the release button as shown in the following figure 5 Slide the top surface in the directio...

Page 107: ...ortant If you are not going to replace the drive immediately close the drawer see Closing a Drawer on page 85 so that correct airflow and cooling are maintained in the enclosure Inserting a DDIC Important Failed drives must be replaced with approved drives Contact your storage supplier for details 1 If the relevant drawer is not already open open it using the instructions in Opening a Drawer on pa...

Page 108: ...ure 89 Installing a DDIC Drive on page 88 This locks the drive in place Figure 89 Installing a DDIC Drive 4 Check that the release latch has returned to its locked position as shown in Figure 90 Latch Position of a Correctly Inserted Drive on page 88 Figure 90 Latch Position of a Correctly Inserted Drive 5 Close the drawer using the instructions in Closing a Drawer on page 85 88 Lenovo Storage D12...

Page 109: ...tructions on how to remove and insert the cooling module Removing a Cooling Module Important Before removing a module make sure that you have a replacement module to insert 1 Identify the cooling module to be removed If the module has failed the fan fault LED will be lit amber see Figure 91 Cooling Module LEDs on page 89 Figure 91 Cooling Module LEDs 2 As shown in Figure 92 Removing a Cooling Modu...

Page 110: ... cooling module so that the black release latch and handle are on the right hand side 2 Slide the cooling module into its bay until the latch clicks home The enclosure automatically detects and makes use of the new unit Replacing a Power Supply Unit PSU Note 5U enclosures only This topic provides instructions on how to remove and insert the PSU 90 Lenovo Storage D1212 D1224 D3284Hardware Installat...

Page 111: ...e 94 Removing a PSU Module 1 on page 91 and Figure 95 Removing a PSU Module 2 on page 91 push the red release latch to the right and hold it 1 then pull out the module by its handle 2 Figure 94 Removing a PSU Module 1 Figure 95 Removing a PSU Module 2 Important The PSU module bay must not be empty for more than two minutes while the enclosure is powered Chapter 6 Module Removal and Replacement 91 ...

Page 112: ...igure the static IP address using the JBOD Configure Utility You can download the utility from the Lenovo Support Web site Removing an ESM 2U Enclosures Important Do not remove this module unless a replacement can be immediately added The system must not be operated without all modules in place 1 Grasp the module latch between the thumb and forefinger and squeeze them together to release the latch...

Page 113: ... cable must not have a connection to a common ground earth point 1 Examine for damage closely inspect the interface connector Do not install it if the pins are bent 2 With the latches in the open position see Figure 98 Installing an ESM on page 94 slide the module into the enclosure until the latches engage Chapter 6 Module Removal and Replacement 93 ...

Page 114: ...module has failed the fault LED will be lit amber see Figure 99 ESM LEDs on page 94 2 Make a note of the locations of the cables before removing them from the ESM Figure 99 ESM LEDs 3 As shown in Figure 100 Removing an ESM 1 on page 95 and Figure 101 Removing an ESM 2 on page 95 pinch the latch on the module and pull the handle toward you 1 This will lever the module out of its connector on the mi...

Page 115: ...Figure 100 Removing an ESM 1 Figure 101 Removing an ESM 2 Important The ESM bay must not be empty for more than two minutes while the enclosure is powered Chapter 6 Module Removal and Replacement 95 ...

Page 116: ... its bay until it goes no further and the handle has started to close 4 Close the latch until it clicks home This levers the module home into its connector on the midplane The enclosure automatically detects the new unit 5 Connect the cables to the new module if necessary refer to the note you made before you removed the cables from the defective ESM 96 Lenovo Storage D1212 D1224 D3284Hardware Ins...

Page 117: ...s where an ESM has failed dual ESM systems only Battery management Management of the battery system so that enclosures can flush their data caches to non volatile storage if AC power fails Fault reporting Collection of fault information gathered from the enclosure and its display on the various fault indicators as well as the electronic interfaces provided Overview of the GEM CLI The GEM firmware ...

Page 118: ...abled by default when your system meets the following requirements System EC number on the label of ESM Firmware version D1212 D1224 N34768 5 0 0 15 D3284 N34764 5 0 0 17 Notes Do not connect the Ethernet port to the public network It is recommended that all the ESM Ethernet ports are in the local area network If the EC number on the label of ESM is 019609 or later the firmware installed on the ES...

Page 119: ...822 M0 GEM cleardriveindicator Stops displaying a drive location indication on the specified drive bay The drive location indication is used to aid in locating a drive bay for servicing Syntax cleardriveindicator drive drive The 0 based ID of the drive bay for which the locate indication is to be halted Example 0 03 03 11 579 M0 GEM cleardriveindicator 0 0 03 05 17 297 M0 GEM ddump Displays all en...

Page 120: ...evice access statistics Multibus manager device information device 0 bus 32 deviceIndex 00 type 8 address 0x4c devType end device parent N A busMask 0x00000006 selection 0x00000000 selectionDone 0x00000000 Device stats read write success 0 0 slave 0 0 arb loss 0 0 busy 0 0 NAK 0 0 error 0 0 timeout 0 0 slavedrop 0 0 no resp 0 0 total 0 0 Retry Stats Success after NoRetry 0 0 OneRetry 0 0 MultiRetr...

Page 121: ...TM L59B 30 C 1800 GB 3 LENOVO ST1800MM0018 X S3Z0DR270000M6431YPK L59B 28 C 1800 GB exit Terminates the current CLI session When run over the serial port this returns the user to the login prompt When run over telnet the telnet session is terminated Usage exit Example 0 03 20 09 677 M0 GEM exit Login getboardid Retrieves the identity and operating mode of the ESMs on which the command is executed ...

Page 122: ...G06SF PN 0989198 06 Canister 1 Present Version 06 Vendor LENOVO PID J12ESM3P SN IMS0989198G06XF PN 0989198 06 Midplane Version 13 PID D1224 SN BPS0994355G19R1 PN 0994355 04 Expander 0 Present SMP Target 50050CC11084913F SSP Target 50050CC11084913E 0 03 42 29 293 M0 GEM help Displays the complete list of supported CLI commands or provides usage information for a specified command 102 Lenovo Storage...

Page 123: ...logdump Display logged msgs logdumpnv Display Non Vol logged msgs poweroffdrive Powers off a drive includes spin down powerondrive Powers on a drive includes spin up report_faults Reports all system wide faults reset_saved_zone_info Erases saved zone information from flash and resets the context with default values set_encl_id Set enclosure ID set_zone_mode Change default configuration for zoning ...

Page 124: ... Disable the Ethernet port dhcp state Enable or disable DHCP address assignment A valid static configuration must be present for the disable option to be success state enable Enable DHCP disable Disable DHCP Telnet state Enable or disable telnet CLI access state enable Enable telnet CLI disable Disable telnet CLI ip addr netmask gateway Set the static IP configuration for the port These settings w...

Page 125: ...g dhcp disable 0 05 05 18 388 M0 GEM ipconfig Ether Enabled DHCP Disabled Telnet Enabled IP 192 168 0 2 Net Mask 255 255 255 0 Gateway 0 0 0 0 DNS 1 0 0 0 0 DNS 2 0 0 0 0 MAC 02 50 0C C1 00 00 logcmt Writes a user defined message to the GEM error log Syntax logcmt message message The message to write to the log To retain case sensitivity and preserve spaces enclose message in double quotes e g A m...

Page 126: ... 05 03 12 354 ENC_MGT can_manager 04 M0 Message 2 6 05 03 10 094 ENC_MGT can_manager 04 M0 Message 1 0 06 56 45 390 M0 GEM logdump r 6 05 03 14 780 ENC_MGT can_manager 04 M0 Message 3 6 05 03 12 354 ENC_MGT can_manager 04 M0 Message 2 6 05 03 10 094 ENC_MGT can_manager 04 M0 Message 1 0 06 58 00 622 M0 GEM logdump r new 2 6 05 03 14 780 ENC_MGT can_manager 04 M0 Message 3 6 05 03 12 353 ENC_MGT ca...

Page 127: ...ve Powers on the drives within the specified bays Syntax powerondrive drives drives Takes the form of a comma separated list of drive bays that are to be powered on Specifying all Example 0 06 55 42 222 M0 GEM powerondrive 0 0 06 55 43 831 M0 GEM powerondrive 1 2 3 4 5 6 0 06 58 00 622 M0 GEM powerondrive all report_faults Outputs a summary of the all the faults currently detected by the enclosure...

Page 128: ...ode on version 5 0 0 39 or later After upgrading from the version 5 0 0 17 the zoning mode will be set to zone mode 88 automatically The zone mode 88 is the setting to retain the non zoning group in earlier firmware version Reset the zoning mode to other setting except the zone mode 0 as needed otherwise the physical PHY reset and drive disconnection may occur Zoning mode 1 2 3 4 and 5 are support...

Page 129: ...ned into 3 groups with y cable Port A 0 Drives 0 3 Port A 0 Drives 0 7 Port A 0 Drives 0 4 14 18 28 31 42 46 56 60 70 73 Port A 1 Drives 4 7 Port A 1 Drives 8 15 Port A 1 Drives 5 9 19 22 32 36 47 51 61 64 71 78 Port B 0 Drives 8 11 Port B 0 Drives 16 23 Port B 0 Drives 10 13 23 27 37 41 52 55 65 69 79 83 Port B 1 Unused Port B 1 Unused Port B 1 Unused Port C Expansion Port C Expansion Port C Expa...

Page 130: ...umber between 0 254 detailing the drive partitioning scheme to be applied Zone mode 0 disables zoning permitting access to all drives from any host When run without arguments this command returns the currently active zone mode Example 0 07 15 06 839 M0 GEM set_zone_mode Current Zone Mode 0 0 07 19 51 429 M0 GEM set_zone_mode 1 0 07 19 51 429 M0 GEM set_zone_mode Current Zone Mode 1 0 07 20 14 436 ...

Page 131: ... min sec u time argument is up time in the format days hrs mins secs If no time format option is specified time takes the uptime format Example 0 07 38 26 383 M0 GEM settime 100 11 20 5 0 07 38 40 750 M0 GEM settime Current Time 100 11 20 13 748 0 07 38 48 755 M0 GEM settime u 120 23 0 44 0 07 39 09 491 M0 GEM settime Current Time 120 23 00 46 740 0 07 39 11 745 M0 GEM settime c 2016 6 6 19 59 0 0...

Page 132: ... VPD structure 0x0C Midplane VPD CRC 0xEAC4EEC9 Midplane CPLD 0x13 PCM 1 firmware 3 11 PCM 2 firmware 2 09 PCM 1 VPD structure 0x03 PCM 2 VPD structure 0x03 PCM 1 VPD CRC 0x6B58AD13 PCM 2 VPD CRC 0x6B58AD13 Battery 1 firmware Not present Battery 2 firmware Not present 0 07 41 26 877 M0 GEM 112 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 133: ... of chassis 36 915 Weights Component 2U12 kg lb 2U24 kg lb 5U84 kg lb Enclosure empty 4 8 10 56 4 8 10 56 64 kg Drive carrier 0 9 1 98 0 3 0 66 0 8 1 8 Dummy drive carrier 0 05 0 11 0 05 0 11 PCM 3 5 7 7 3 5 7 7 PSU 2 7 6 ESM 1 5 3 3 1 5 3 3 Enclosure fully populated total weight maximum 28 62 25 55 130 7 297 5 Cooling module 1 4 3 Environment Table 24 Ambient Temperature and Humidity 2U Enclosure...

Page 134: ...ndom Vibration Relocation 0 3 g 2 200 Hz sine 0 4 decades per minute Acoustics Sound Power 2U enclosures Operating sound power 6 6 Bels LWad re 1 pW 23 C 5U enclosures Operating sound power 8 0 Bels LWad 23 C Orientation Mounting Rack Rails Rack Characteristics 19 Rack mount 2EIA Units To fit 800 mm depth racks compliant with the SSI server rack specification Back pressure not exceeding 5 Pa 0 5 m...

Page 135: ...m continuous output power at high line voltage Voltage 12 V at 183A 2196 W 5 V standby voltage at 2 7A Input voltage range 200 to 240 VAC Input frequency 50Hz to 60Hz Power factor correction 0 95 100 load Efficiency 82 at 10 load 90 at 20 load 94 at 50 load 91 at 100 load Holdup time 5 ms from ACOKn high to rails out of regulation see SBB v2 specification Mains inlet connector IEC60320 C20 with ca...

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Page 137: ...rence at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits The supplier is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to ope...

Page 138: ...250 V 16 A or a suitable plug rated 250 V 16A Socket IEC 320 C 13 250 V 10A IEC 320 C19 250 V 16A Important The plug and the complete power cord assembly must meet the standards appropriate to the country and must have safety approvals acceptable in that country Recycling of Waste Electrical and Electronic Equipment At the end of the product s life all scrap waste electrical and electronic equipme...

Page 139: ...u have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http support lenovo com to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution t...

Page 140: ...of interest to you To create a personalized support web page go to http www ibm com support mynotifications From this personalized page you can subscribe to weekly email notifications about new technical documents search for information and downloads and access various administrative services Software service and support Through IBM Support Line you can get telephone assistance for a fee with usag...

Page 141: ...IBM Taiwan product service contact information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Telephone 0800 016 888 Appendix A Getting help and technical assistance 121 ...

Page 142: ...122 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 143: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 144: ...es that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as total bytes written TBW A device that has exceeded this limit ...

Page 145: ...nant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 2 The room...

Page 146: ... apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Europe...

Page 147: ...vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Informati...

Page 148: ...ITA harmonics guideline Japanese Statement for AC power consumption W JEITA harmonics guideline Japanese Statement of Compliance for Products Less than or Equal to 20A per phase JEITA harmonics guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users...

Page 149: ...Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix B Notices 129 ...

Page 150: ...Taiwan BSMI RoHS declaration 130 Lenovo Storage D1212 D1224 D3284Hardware Installation and Maintenance Guide ...

Page 151: ...ces 124 information center 120 J Japanese electromagnetic compatibility statements 127 K Korea Class A electronic emission statement 128 N New Zealand Class A statement 126 notes important 124 notices 123 electronic emission 126 FCC Class A 126 P particulate contamination 125 People s Republic of China Class A electronic emission statement 129 product service Taiwan 120 R Russia Class A electronic...

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