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Country or Region

Telephone Number

Slovenia

+386-1-4796-699

Spain

91-714-7983
91-397-6503
(Spanish)

Sri Lanka

+94-11-2448-442 (English)

Sweden

Up and running support: 08-477-4420
Warranty service and support: 077-117-1040

(Swedish)

Switzerland

Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54

(German, French, Italian)

Taiwan

886-2-8723-9799 (Mandarin)

Thailand

1-800-299-229 (Thai)

Turkey

00800-4463-2041
(Turkish)

United Kingdom

Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
 (English)

United States

1-800-426-7378

(English)

Uruguay

000-411-005-6649 (Spanish)

Venezuela

0-800-100-2011 (Spanish)

Vietnam

For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160

(English, Vietnamese)

Appendix A. Service and Support

A-5

Summary of Contents for 9417HE2

Page 1: ...L1700p Flat Panel Monitor User s Guide ...

Page 2: ...expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITEDAND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General ServicesAdministration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No ...

Page 3: ...justing your monitor image 2 3 Using the direct access controls 2 3 Using the On Screen Display OSD controls 2 3 Selecting a supported display mode 2 6 Image rotation 2 7 Understanding power management 2 7 Caring for your monitor 2 8 Detaching the monitor stand 2 9 Wall Mounting Optional 2 9 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manual image setup 3 4 M...

Page 4: ...Safety information Copyright Lenovo 2008 iii ...

Page 5: ...r Shipping contents The product package should include the following items Setup Poster Monitor Safety Troubleshooting and Warranty Guide Reference and Driver CD ThinkVision L1700p Flat Panel Monitor Power Cord Analog Signal Cable Attached to monitor Digital Signal Cable Cable Cover Cable wrapper Note To attach a VESA mount please see Detaching the monitor stand on page 2 9 Copyright Lenovo 2008 1...

Page 6: ... on adjusting monitor positions setting user controls and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range 0 30 Swivel With the built in pedestal you can tilt and swivel the monitor for the most comfortable viewing angle 45o 45o ...

Page 7: ... controls Your monitor has controls on the front which are used to adjust the display For information on how to use these controls please see Adjusting your monitor image on page 2 3 Chapter 1 Getting started 1 3 110mm Height Adjustment After pressing the top of the monitor remove the fixed pin and adjust the height of the monitor ...

Page 8: ...ower off your computer and all attached devices and unplug the computer power cord 2 Connect the analog signal cable to the video port on the back of the computer Note One end of the signal cable is already pre attached to your monitor 1 4 L1700p Flat Panel Monitor User s Guide Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor in the lower right co...

Page 9: ...be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according toIEC60227 designationH05VV F3G0 75mm2 orH05VVH2 F23G0 75mm2 shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designation H05RR F 3G 0 75mm2 shall be ...

Page 10: ...1 6 L1700p Flat Panel Monitor User s Guide Rotate the head of the monitor into portrait view Place the cables through the Main Clip Then fasten the clip ...

Page 11: ...Chapter 1 Getting started 1 7 Wrap the Cable Wrapper around the cables Remove the Rubber Cover from the back of the stand And then replace the Cable Cover ...

Page 12: ...or image if using the analog cable press theAutomatic Image Setup key Automatic image setup requires that the monitor is warmed up for at least 15 minutes This is not required if you are using the DVI cable Note If automatic image setup does not establish the image that you prefer perform manual image setup See Manual image setup on page 3 4 1 8 L1700p Flat Panel Monitor User s Guide ...

Page 13: ...you in the future Your feedback is valuable to us in developing products and services that are important to you as well as in developing better ways to communicate with you Register your option on the followingWeb site http www lenovo com register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receiv...

Page 14: ...llowing topics describe how to optimize equipment setup to achieve and maintain good working posture Positioning and viewing your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items Viewing distance Optimal viewing distances for monitors range from approximately 510mm to 760mm 20 in to 30 in and can vary depending on ambient light and time o...

Page 15: ...he setup of your computer equipment have a large effect on your posture while using your computer Be sure to optimize the position and orientation of your equipment by following the tips outlined in Arranging your work area on page 2 1 so you can maintain a comfortable and productive posture Also be sure to use the adjustment capabilities of your computer components and office furniture to best su...

Page 16: ...itor image This section describes the user control features used to adjust your monitor image Using the direct access controls The direct access controls can be used when the On Screen Display OSD is not displayed Table 2 1 Direct access controls Icon Control Description Image Setup Activates automatic image adjustment Brightness Direct access to Brightness adjustment Input Change Switches the vid...

Page 17: ... Press to move backwards through the sub menus and exit from the OSD 4 Press and hold for 10 seconds to lock the OSD This will prevent accidental adjustments to the OSD Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD 5 Enables DDC CI by default Use OSD Exit Key Press and hold the button for 10 seconds to disable enable DDC CI function The words DDC CI Disable or DD...

Page 18: ...Reddish sRGB Neutral Bluish Custom Red Increases or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the image Blue Increases or decreases the saturation of blue in the image Save Saves the custom color choices Input Signal This monitor can accept video signals through two different connectors Most desktop computers use a D SUB connector Select d...

Page 19: ... Table 2 2 OSD functions continued Selecting a supported display mode The display mode the monitor uses is controlled by the computer Therefore refer to your computer documentation for details on how to change display modes The image size position and shape might change when the display mode changes This is normal and the image can be readjusted using automatic image setup and the image controls U...

Page 20: ...able Try these steps to check if image rotation is available on your computer 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have ATI select the Rotation tab and set the preferred rotation If you have nVidia click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation If you have Intel select the Intel ...

Page 21: ...er and use this to gently wipe the covers and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Chapter 2 Adjusting and using your monitor 2 8 For optimal performance switch off your monitor at the end of each working day or whenever you expect to leave it unused for long periods during the day Table 2 4 Power indicator State Power Indicator Screen Restoring Op...

Page 22: ...it 1 Place the monitor face down on a non abrasive surface on stable flat table 2 Remove the stand 3 Attach the mounting bracket from the wall mounting kit to the monitor 4 Mount the monitor on the wall by following the instructions that come with the base mounting kit NOTE For use only with UL expand UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 3 15 kg 4 Screws M4 Max...

Page 23: ... height Maximum width Pixel pitch 430 mm 17 in 270 34 mm 10 60 in 337 92 mm 13 30 in 0 264 mm 010 in V Power input Supply voltage Max supply current 100 240 V AC 50 60 Hz 1 5 A Power consumption Note Power consumption figures are for the monitor and the power supply combined Normal operation Standby Suspend Off 21 W 1 W Analog and Digital 0 5 W Video input Analog Input signal Horizontal addressabi...

Page 24: ...orted Display Modes VESA Standard modes between noted ranges Horizontal frequency Vertical frequency 30 kHz 81 kHz 55 Hz 76 Hz Native Resolution 1280 x 1024 at 60 Hz Temperature Operating Storage Shipping 00 to 450 C 320 to 1130 F 200 to 600 C 40 to 1400 F 200 to 600 C 40 to 1400 F Humidity Operating Storage Shipping 10 to 80 5 to 95 5 to 95 ...

Page 25: ...cting and turning on your monitor on Page 1 4 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor image on page 2 3 The power indicator is not lit and there is no image The monitors power switch is not switched on The powe...

Page 26: ...ontrast are at the lowest setting Adjust the brightness and contrast setting on the OSD menu Adjusting your monitor image on page 2 3 One or more of the pixels appear discolored This is a characteristic of the LCD technology and is not an LCD defect If there are more than five pixels missing contact the IBM Support Center Appendix A Service and Support on page A 1 Fuzzy lines in text or a blurry i...

Page 27: ... connected correctly 3 Turn on the monitor and then the system unit Allow the system to boot into Windows Vista operating system 4 Click Start Control Panel and then click the Hardware and Sound icon 5 Click the Personalization icon 6 Click the Display Settings icon 7 Click the Advanced Settings button 8 Click the Monitor tab 9 Click the Properties button 10 If the Windows needs your permission to...

Page 28: ...he Properties button 9 Click the Drivers tab 10 Open the Hardware Update Wizard window by clicking on the Update Driver If appears Can Windows connect to Windows Update window please select No not this time option and then click Next 11 Select Install from a list or Specific location Advanced and then click Next 12 Select Don t search I will choose the driver to install option and then click Next ...

Page 29: ... on Update Driver and then click Next 11 Select Display a list of the known drivers for this device so that I can choose a specific driver option and then click Next 12 Click the Have Disk button Click on the Browse button and navigate to the following directory X Monitor Drivers Windows XP Windows 2000 where X is the drive letter designator for the CD ROM drive 13 Select the L1700pC inf file and ...

Page 30: ...low Customer responsibilities The warranty does not apply to a product which has been damaged due to accident misuse abuse improper installation usage not in accordance with product specifications and instructions natural or personal disaster or unauthorized alterations repairs or modifications The following are examples of misuse or abuse and not covered by warranty Images burned onto the screen ...

Page 31: ...ows information for model 9417 HE2 Table 3 3 List of service parts Chapter 3 Reference information 3 9 FRU Field Replaceable Unit Part number Description Color Machine Type Model MTM 45J7672 Monitor_L1700p Business Black 9417 HE2 40Y8239 Signal cable Analog Business Black 9417 HE2 45J8712 Signal cable Digital Business Black 9417 HE2 45J7673 Stand Base Business Black 9417 HE2 ...

Page 32: ...stallation and configuration support through the Customer Support Center will be withdrawn or made available for a fee at Lenovo s discretion 90 days after the option has been withdrawn from marketing Additional support offerings including step by step installation assistance are available for a nominal fee To assist the technical support representative have available as much of the following info...

Page 33: ...livia 0800 0189 Spanish Brazil Sao Paulo region 11 3889 8986 Toll free outside Sao Paulo region 0800 7014 815 Brazilian Portuguese Canada 1 800 565 3344 English French In Toronto only call 416 383 3344 Chile 800 224 488 Spanish China 800 810 1818 Mandarin China Hong Kong S A R Home PC 852 2825 7799 Commercial PC 852 8205 0333 ThinkPad and WorkPad 852 2825 6580 Cantonese English Putonghua Colombia ...

Page 34: ... 25 35 58 German Greece 30 210 680 1700 Guatemala 335 8490 Spanish Honduras Tegucigalpa San Pedro Sula 232 4222 San Pedro Sula 552 2234 Spanish Hungary 36 1 382 5720 India 1600 44 6666 Alternate Toll Free 91 80 2678 8940 English Indonesia 800 140 3555 62 21 251 2955 English Bahasa Indonesian Ireland Up and running support 01 815 9202 Warranty service and support 01 881 1444 English Italy Up and ru...

Page 35: ...ourg 352 298 977 5063 French Malaysia 1800 88 8558 English Bahasa Melayu Malta 356 23 4175 Mexico 001 866 434 2080 Spanish Middle East 44 0 1475 555 055 Netherlands 31 20 514 5770 Dutch New Zealand 0800 446 149 English Nicaragua 255 6658 Spanish Norway Up and running support 6681 1100 Warranty service and support 8152 1550 Norwegian Panama 206 6047 Spanish Peru 0 800 50 866 Spanish Philippines 180...

Page 36: ...nch Italian Taiwan 886 2 8723 9799 Mandarin Thailand 1 800 299 229 Thai Turkey 00800 4463 2041 Turkish United Kingdom Up and running support 01475 555 055 Warranty service and support hardware 08705 500 900 Warranty service and support software 08457 151 516 English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For northern area and ...

Page 37: ...RRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in n...

Page 38: ...been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Trademarks The following terms are trademarks of Lenovo in the United State...

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