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Service Guide for DM120S, DM240S, and DM600S

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Summary of Contents for 7Y43

Page 1: ...Service Guide for DM120S DM240S and DM600S Machine Types 7Y58 7Y59 and 7Y43 ...

Page 2: ...t Lenovo 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... 17 Removing the cable chains 18 Removing a drive drawer 22 Installing a drive drawer 24 Attaching the cable chains 27 Chapter 6 Hot swapping or replacing an IOM12 module 33 Chapter 7 Hot removing disk shelves with IOM12 modules 37 Chapter 8 Monitoring disk shelf LEDs 43 Operator display panel LEDs 43 IOM12 module LEDs 44 Power supply LEDs 44 Fan LEDs on DM600S disk shelves 45 Disk drive LEDs 46 A...

Page 4: ...ii Service Guide for DM120S DM240S and DM600S ...

Page 5: ...ter replacing an SED ONTAP 9 Disks and Aggregates Power Guide About this task You should take steps to avoid electrostatic discharge ESD Keep the disk drive in the ESD bag until you are ready to install it Open the ESD bag by hand or cut the top off with a pair of scissors Attention Do not insert a metal tool or knife into the ESD bag Always wear an ESD wrist strap grounded to an unpainted surface...

Page 6: ...e replacement disk drive you need to disable disk ownership automatic assignment if it is enabled otherwise go to the next step Note You need to manually assign disk ownership if disk drives in the stack are owned by both controllers in an HA pair Note You manually assign disk ownership and then reenable disk ownership automatic assignment later in this procedure a Verify if disk ownership automat...

Page 7: ...sk shelf A disk can take up to one minute to safely spin down Note When handling a disk drive always use two hands to support its weight Step 7 Using two hands with the cam handle in the open position insert the replacement disk drive into the disk shelf firmly pushing until the disk drive stops Note Wait a minimum of 10 seconds before inserting a new disk drive This allows the system to recognize...

Page 8: ...f needed a Display all unowned disks storage disk show container type unassigned b Assign each disk storage disk assign disk disk_name owner owner_name You can use the wildcard character to assign more than one disk at once c Reenable disk ownership automatic assignment if needed storage disk option modify node node_name autoassign on You need to reenable disk ownership automatic assignment on bot...

Page 9: ...ask You should take steps to avoid electrostatic discharge ESD Keep the disk drive in the ESD bag until you are ready to install it Open the ESD bag by hand or cut the top off with a pair of scissors Attention Do not insert a metal tool or knife into the ESD bag Always wear an ESD wrist strap grounded to an unpainted surface on your storage enclosure chassis If a wrist strap is unavailable touch a...

Page 10: ...rage shelf location led modify node node_name shelf name shelf_name led status on A disk shelf has three location blue LEDs one on the operator display panel and one on each IOM12 module Location LEDs remain illuminated for 30 minutes You can turn them off by entering the same command but using the off option If needed you can refer to the Monitoring disk shelf LEDs section for information about t...

Page 11: ... set it on a level surface near the disk shelf Save all packaging materials for use when returning the failed disk drive Note Lenovo requires that all returned disk drives be in a ESD rated bag Step 4 Identify the failed disk drive from the system console warning message and the illuminated amber attention LED on the drive drawer The 2 5 inch and 3 5 inch SAS drive carriers do not contain LEDs Ins...

Page 12: ... cam handle to lift the drive from the shelf e Place the drive on an antistatic cushioned surface away from magnetic fields Step 7 Insert the replacement drive in the drawer a Raise the cam handle on the new drive to vertical b Align the two raised buttons on each side of the drive carrier with the matching gap in the drive channel on the drive drawer 8 Service Guide for DM120S DM240S and DM600S ...

Page 13: ... LED on the drive you replaced LED status Description The Activity LED is on or blinking and the Attention LED is off The new drive is working correctly The Activity LED is off The drive might not be installed correctly Remove the drive wait 30 seconds and then reinstall it The Attention LED is on The new drive might be defective Replace it with another new drive Note When you first insert a drive...

Page 14: ...name autoassign on You need to reenable disk ownership automatic assignment on both controllers in an HA pair Step 11 If you are instructed to return the failed part follow all packaging instructions and use any packaging materials that are provided 10 Service Guide for DM120S DM240S and DM600S ...

Page 15: ...urrent versions of firmware can be found on the Lenovo Support Web site Lenovo Data Center Support If needed you can turn on the disk shelf s location blue LEDs to aid in physically locating the affected disk shelf storage shelf location led modify node node_name shelf name shelf_name led status on A disk shelf has three location blue LEDs one on the operator display panel and one on each IOM12 mo...

Page 16: ...e Off position Step 8 Using two hands with the cam handle of the new power supply in the open position support and align the edges of the new power supply with the opening in the disk shelf and then firmly push the new power supply until it meets the mid plane Attention Do not use excessive force when sliding the power supply into the disk shelf you might damage the connectors Step 9 Close the cam...

Page 17: ...Step 11 If you are instructed to return the failed part follow all packaging instructions and use any packaging materials that are provided Chapter 3 Hot swapping a power supply 13 ...

Page 18: ...14 Service Guide for DM120S DM240S and DM600S ...

Page 19: ...odule within 30 minutes to prevent the system from overheating Step 1 Put on antistatic protection Step 2 Unpack the new fan module and place it on a level surface near the shelf Save all packing material for use when returning the failed fan Step 3 From the back of the disk shelf look at the Attention LEDs to locate the fan module you need to remove You must replace the fan module that has its At...

Page 20: ...il it latches with the orange tab Step 7 Check the amber Attention LED on the new fan module Note After you replace the fan module the Attention LED stays on solid amber while the firmware checks that the fan module was installed correctly The LED goes off after this process is complete Step 8 If you are instructed to return the failed part follow all packaging instructions and use any packaging m...

Page 21: ...rs can hold up to 12 drives Before you begin You need these items for this procedure Antistatic protection Attention Possible hardware damage To prevent electrostatic discharge damage to the drive shelf use proper antistatic protection when handling drive shelf components Replacement drive drawer Replacement left and right cable chains Flashlight Permanent marker Steps Removing the cable chains on...

Page 22: ...proper antistatic protection when handling shelf components Flashlight About this task Each drive drawer has left and right cable chains The metal ends on the cable chains slide into corresponding vertical and horizontal brackets inside the enclosure as follows The left and right vertical brackets connect the cable chain to the enclosure s midplane The left and right horizontal brackets connect th...

Page 23: ...ht side of the drive shelf with the fan module removed With the fan module removed you can see the five cable chains and the vertical and horizontal connectors for each drawer The callouts for drive drawer 1 are provided 1 Cable chain 2 Vertical connector connected to the midplane 3 Horizontal connector connected to the drive drawer Chapter 5 Replacing a drive drawer in a DM600S disk shelf 19 ...

Page 24: ...connector connected to the midplane by gently pressing on the center of the orange ring and pulling the left side of the cable out of the enclosure c To unplug the cable chain carefully pull your finger toward you approximately 1 inch 2 5 cm but leave the cable chain connector within the vertical bracket Step 6 Follow these steps to disconnect the other end of the cable chain a Using a flashlight ...

Page 25: ...ve shelf remove the left fan module Step 9 Follow these steps to disconnect the left cable chain from its vertical bracket a Using a flashlight locate the orange ring on the end of the cable chain attached to the vertical bracket b Insert your finger into the orange ring c To unplug the cable chain pull your finger toward you approximately 1 inch 2 5 cm but leave the cable chain connector within t...

Page 26: ...tep 2 Unlatch the drive drawer by pulling out on both levers Step 3 Using the extended levers carefully pull the drive drawer out until it stops Do not completely remove the drive drawer from the drive shelf Step 4 If any disks have been configured use a permanent marker to note the exact location of each drive For example using the following drawing as a reference write the appropriate slot numbe...

Page 27: ...of data access Magnetic fields can destroy all data on the drive and cause irreparable damage to the drive circuitry To avoid loss of data access and damage to the drives always keep drives away from magnetic devices Step 6 Follow these steps to remove the drive drawer a Locate the plastic release lever on each side of the drive drawer Chapter 5 Replacing a drive drawer in a DM600S disk shelf 23 ...

Page 28: ...to the empty slot installing the drives and replacing the front bezel Before you begin You know where to install each drive You have obtained the following items Replacement drive drawer Flashlight Step 1 From the front of the drive shelf shine a flashlight into the empty drawer slot and locate the lock out tumbler for that slot The lock out tumbler assembly is a safety feature that prevents you f...

Page 29: ...nt damage Stop pushing the drive drawer if you feel excessive resistance or binding Use the release levers at the front of the drawer to slide the drawer back out Then reinsert the drawer into the slot and ensure that it slides in and out freely Step 5 Follow these steps to reinstall the drives in the drive drawer a Unlatch the drive drawer by pulling out on both levers at the front of the drawer ...

Page 30: ...e notches on the drawer The figure shows the right side view of a drive showing the location of the raised buttons 1 Raised button on the right side of the drive f Lower the drive straight down and then rotate the drive handle down until the drive snaps into place 26 Service Guide for DM120S DM240S and DM600S ...

Page 31: ...ains The final step in installing a drive drawer is attaching the left and right cable chains to the drive shelf When attaching a cable chain reverse the order you used when disconnecting the cable chain You must insert the chain s horizontal connector into the horizontal bracket in the enclosure before inserting the chain s vertical connector into the vertical bracket in the enclosure Before you ...

Page 32: ...Callout Cable chain Connector Connects to 1 Left Vertical Midplane 2 Horizontal Drive drawer 28 Service Guide for DM120S DM240S and DM600S ...

Page 33: ...ble chain and the corresponding horizontal and vertical brackets inside the enclosure b Align both cable chain connectors with their corresponding brackets c Slide the cable chain s horizontal connector under the guide rail on the horizontal bracket and push it in as far as it can go The figure shows the guide rail on the left side for the second drive Chapter 5 Replacing a drive drawer in a DM600...

Page 34: ...onnector on the left cable chain into the vertical bracket e After you have reconnected both ends of the cable chain carefully pull on the cable chain to verify that both connectors are latched Attention Risk of equipment malfunction If the connectors are not latched the cable chain might come loose during drawer operation Step 2 Reinstall the left fan module Step 3 Follow these steps to reattach ...

Page 35: ... rests on the top of the guide rail problems might occur when the system runs d Slide the vertical connector on the right cable chain into the vertical bracket e After you reconnect both ends of the cable chain carefully pull on the cable chain to verify that both connectors are latched Attention Risk of equipment malfunction If the connectors are not latched the cable chain might come loose durin...

Page 36: ...32 Service Guide for DM120S DM240S and DM600S ...

Page 37: ...nt firmware version IOM firmware checks occur every ten minutes An IOM firmware update can take up to 30 minutes If needed you can turn on the disk shelf s location blue LEDs to aid in physically locating the affected disk shelf storage shelf location led modify node node_name shelf name shelf_name led status on A disk shelf has three location blue LEDs one on the operator display panel and one on...

Page 38: ...s with the cam handle of the new IOM12 module in the open position support and align the edges of the new IOM12 module with the opening in the disk shelf and then firmly push the new IOM12 module until it meets the mid plane Attention Do not use excessive force when sliding the IOM12 module into the disk shelf you might damage the connectors Step 10 Close the cam handle so that the latch clicks in...

Page 39: ...d For each module port that you cabled the LNK green LED illuminates when one or more of the four SAS lanes have established a link with either an adapter or another disk shelf Step 14 If you are instructed to return the failed part follow all packaging instructions and use any packaging materials that are provided Chapter 6 Hot swapping or replacing an IOM12 module 35 ...

Page 40: ...36 Service Guide for DM120S DM240S and DM600S ...

Page 41: ... SVMs You can use the storage aggregate offline aggregate aggregate_name command If you are removing one or more disk shelves from within a stack you must have factored the distance to bypass the disk shelves you are removing therefore if the current cables are not long enough you need to have longer cables available About this task Best practice is to remove disk drive ownership after you remove ...

Page 42: ...either controller storage disk show shelf shelf_number b Check the output to verify there are no aggregates on the disk drives in the disk shelves you are removing Disk drives with no aggregates have a dash in the Container Name column c Check the output to verify that ownership is removed from the disk drives on the disk shelves you are removing Disk drives with no ownership have unassigned in th...

Page 43: ...he pull tab oriented down on the underside of the connector If you are removing Then A disk shelf from either end logical first or last disk shelf of a stack 1 Remove any shelf to shelf cabling from IOM A ports on the disk shelf you are removing and put them aside 2 Unplug any controller to stack cabling connected to IOM A ports on the disk shelf you are removing and plug them into the same IOM A ...

Page 44: ...cabled with multipath HA connectivity You can infer the recabling if you are removing the logical first disk shelf in a stack or if your stack has multipath connectivity Step 6 Verify that you bypassed the disk shelves you are removing and reestablished the path A IOM A stack connections correctly storage disk show port For HA pair configurations you run this command from the clustershell of eithe...

Page 45: ...uration is the same as before you removed one or more disk shelves from a stack c Go to the next step Step 9 If when you removed ownership from the disk drives as part of the preparation for this procedure you disabled disk ownership automatic assignment reenable it by entering the following command otherwise go to the next step storage disk option modify autoassign on For HA pair configurations y...

Page 46: ...42 Service Guide for DM120S DM240S and DM600S ...

Page 47: ...urred with the function of one of more FRUs the disk shelf disk drives IOM12 modules or power supplies Check event messages to determine corrective action to take Blinking amber The shelf ID is in a pending state Power cycle the disk shelf for the shelf ID to take affect Location Solid blue The system administrator activated this LED function to aid in physically locating the disk shelf requiring ...

Page 48: ...tivated this LED function to aid in physically locating the disk shelf with the failed IOM12 module Note The location LED on the operator display panel and both IOM12 modules illuminate when this LED function is activated Location LEDs automatically turn off after 30 minutes The following illustration is for a IOM12 module Power supply LEDs The LEDs on the power supply indicate whether the power s...

Page 49: ... following illustration is for a power supply used in a DM240S or DM120S disk shelf Fan LEDs on DM600S disk shelves The LEDs on the DM600S fans indicate whether the fan is functioning normally or there are hardware problems The following table describes the LEDs on fans used in DM600S disk shelves Item LED name State Description Attention Solid amber An error occurred with the function of the fan ...

Page 50: ...An error occurred with the function of the disk drive Check event messages to determine corrective action to take Depending on your disk shelf model disk drives are arranged vertically or horizontally in the disk shelf dictating the location of the two LEDs The following illustration is for a disk drive used in a DM240S disk shelf DM240S disk shelves use 2 5 inch disk drives arranged vertically in...

Page 51: ... in the drawer requires attention and no drive in the drawer has an active locate operation Blinking amber A locate drive operation is active for any drive within the drawer 2 13 Activity Drive activity for drives 0 through 11 in the drive drawer Green The power is turned on and the drive is operating normally Blinking green The drive has power and I O operations are in progress Off The power is t...

Page 52: ...48 Service Guide for DM120S DM240S and DM600S ...

Page 53: ...rvice Provider To locate a service provider authorized by Lenovo to provide warranty service go to https datacentersupport lenovo com serviceprovider and use filter searching for different countries For Lenovo support telephone numbers see https datacentersupport lenovo com supportphonelist for your region support details Copyright Lenovo 2018 49 ...

Page 54: ...50 Service Guide for DM120S DM240S and DM600S ...

Page 55: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 56: ...Trademarks LENOVO LENOVO logo and THINKSYSTEM are trademarks of Lenovo All other trademarks are the property of their respective owners 2020 Lenovo 52 Service Guide for DM120S DM240S and DM600S ...

Page 57: ...k drives in DM240S or DM120S disk shelves 1 disk drives in DM600S disk shelves 5 IOM12 modules 33 power supplies 11 I installing a DM600S drive drawer 24 IOM12 modules hot swapping 33 location and meaning of LEDs 44 replacing 33 L LEDs disk drives for DM240S DM120S and DM600S disk shelves 46 fan 45 IOM12 modules 44 locations and status conditions 43 operator display panel 43 power supply 44 M moni...

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