background image

Chapter 3.   3-4

Table 3-2. 

Troubleshooting

Problem

Possible cause

Suggested action

Reference

The power indicator is 

amber, but there is no 

image�

The video signal cable 

is loose or disconnected 

from the system or 

monitor�

Be sure the video cable 

is connected with the 

system properly�

"Connecting and turning 

on your monitor"on 

page 1-4

The monitor brightness 

and contrast are at the 

lowest setting�

Adjust the brightness 

and contrast setting on 

the OSD menu�

"Adjusting your monitor 

image"on page 2-3

One or more of the 

pixels appear discolored�

This is a characteristic 

of the LCD technology 

and is not an LCD 

defect�

If there are more than 

five pixels missing, 

contact the Support 

Center�

Appendix A�"Service 

and Support"on page 

A-1

• 

Fuzzy lines in text or a 

blurry image�

• 

Horizontal or vertical 

lines through the 

image�

• 

Image setup has not 

been optimized�

• Your system Display 

Properties setting have 

not been optimized�

Adjust the resolution 

settings on your system 

to match the native 

resolution for this 

monitor: 2560 x 1440 at 

60 Hz�

"Adjusting your monitor 

image"on page 2-3

Perform automatic 

image setup� If 

automatic image setup 

does not help, perform 

manual image setup� 

"Selecting a supported 

display mode"on page 

2-7

When working in the 

native resolution, you 

may find additional 

improvements by 

adjusting the Dots Per 

Inch (DPI) setting on 

your system�

See the Advanced 

section of your system’s 

display properties�

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image setup� 

(For VGA [analog] only)

Note: 

Have your monitor powered on for about 15 minutes, until the monitor warms up�

1�  Press   to open the OSD menu�
2�  Use   or   to select 

 

and press   to access�

3�  Use   or   to select manual and press   to access�
4�  Use   or   to select 

Clock

 and 

Phase

 adjustment�

5� 

When the image no longer looks distorted, press Enter to save the adjustments of 

Clock

 and 

Phase

6�  Press 

 to leave the OSD menu�

•  Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep. 

If the frequency is not correct, the screen shows vertical stripes and the picture does not 

have the correct width�

• 

Phase adjusts the phase of the pixel clock signal� With a wrong phase adjustment, the 

picture has horizontal disturbances in light picture�

Summary of Contents for 65CF-GAC3- WW

Page 1: ...Lenovo L24q 10 User Guide ...

Page 2: ... sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ing the direct access controls 2 3 Using the On Screen Display OSD controls 2 4 Selecting a supported display mode 2 7 Understanding power management 2 8 Caring for your monitor 2 9 Detaching the monitor base and stand 2 9 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manual image setup 3 4 Manually installing the monitor driver 3 5 Installing the monitor drive...

Page 4: ...his product will be attached must also be connected to properly wired and grounded power outlets To isolate the monitor from the electrical supply you must remove the plug from the power outlet The power outlet should be easily accessible To take special precautions to avoid the introduction of hazards when operating installing servicing transporting or storing equipment the necessary instructions...

Page 5: ...nimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products with a display Adjustability for user comfort displays headsets Acoustic performance protection against sound spikes headsets and fan noise projecto...

Page 6: ...ctions for the user For quick instruction overview please see the Setup Poster for brief information Chapter 1 1 1 Shipping contents The product package should include the following items Information Flyer Flat Panel Monitor Adapter HDMI Cable DP Cable Optional Base Stand DP HDMI ...

Page 7: ...ft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert the bracket towards monitor until it locks in place Note Remove the screws from base before detaching base and stand from the monitor on page 2 11 Chapter 1 1 2 Product overview This section will provide information on adjusting monitor positions setting user controls and using the cable lock slot Adjusting the tilt Please ...

Page 8: ...ls please see Adjusting your monitor image on page 2 3 Setting up your monitor This section provides information on how to set up your monitor Connecting and turning on your monitor Note Be sure to read the Safety information on page iii before carrying out this procedure 1 Power off your computer and all attached devices then unplug the computer power cord ...

Page 9: ... to the computer 3 Connect one end of the DP cable to the monitor DP connector and the other end to the computer HDMI DP Note Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the Lenovo HDMI to HDMI Cable OB47070 www lenovo com support monitoraccessories ...

Page 10: ...sidered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm or H05VVH2 F2 3G0 75mm shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designation H05RR F 3G 0 75mm 2 shall be used Adapter Headphone 4 Connect the headphone to the headphone output terminal of the monitor Not...

Page 11: ...r 7 When you install the monitor driver download the driver that corresponds to your monitor model from the Lenovo website http support lenovo com docs L24q 10 Refer to the Manually installing the monitor driver on page 3 5 section to install the driver ...

Page 12: ...o optimize equipment setup to achieve and maintain good working posture Positioning your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items Viewing distance Recommemded viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include ...

Page 13: ...your work area and the setup of your computer equipment have a large effect on your posture while using your computer Be sure to optimize the position and orientation of your equipment by following the tips outlined in Arranging your work area on page 2 1 so you can maintain a comfortable and productive posture Also be sure to use the adjustment capabilities of your computer components and office ...

Page 14: ... hold for 10 seconds to enable or disable the DDC CI function Exit Exit and return to previous level 2 Novo Vision Direct access to Novo Vision adjustment Decrease Down Left browsing key For decreasing the value on adjustment bar 3 Brightness Direct access to Brightness adjustment Increase Up Right browsing key For increasing the value on adjustment bar 4 Menu To access OSD menu Press to confirm s...

Page 15: ...SD This will prevent accidental adjustments to the OSD Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD 5 Enables DDC CI by default Use OSD Exit Key Press and hold for 10 seconds to disable enable DDC CI function A message DDC CI disable is shown on the screen Brightness Contrast Exit Left Right OK Notes Using the Low Blue Light 1 Press to open the main OSD menu 2 U...

Page 16: ...eddish Bluish Custom Red Increases or decreases the saturation of Red in the image Green Increases or decreases the saturation of Green in the image Blue Increases or decreases the saturation of Blue in the image All input ports Input Signal This monitor can accept video signals through two different connectors Most desktop computers use a HDMI connector Select digital among OSD Controls when you ...

Page 17: ...of the OSD It has no effect on any software running on the computer Position Adjusts menu location Default fault returns the menu position to the default settings Custom Horizontal Changes the horizontal position of the OSD Vertical Changes the vertical position of the OSD Save Save the custom position choices Reset Cancel Reset Reset monitor to the original settings Accessibility Changes button r...

Page 18: ...sed with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 1920 x 1080 at 60 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2 2 Factory set display modes Address ability Refresh rate 640 x 35...

Page 19: ... of each working day or whenever you expect to leave it unused for long periods during the day Table 2 3 Power indicator State Power Indicator Screen Restoring Operation Compliance On White Normal Standby Suspend Amber Blank Press a key or move the mouse There may be a slight delay before the image reappears Note Standby also occurs if there is no image output to the monitor ENERGY STAR Off Off Bl...

Page 20: ...brasive items This type of contact may cause permanent damage to your screen Use any cleaner which contains an anti static solution or similar additives This may harm the coating of the screen area Do Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor base and...

Page 21: ... 0 2058mm 0 0081 in AC DC adapter Model Rating Lite On PA 1450 18LA DELTA ADP 45TD B Input Lite On 100 240V 50 60Hz 1 3A DELTA 100 240Vac 50 60Hz 1 2A Output Lite On 20Vdc 2 25A DELTA 20Vdc 2 25A Power consumption Note Power consumption figures are for the monitor and the power supply combined Normal operation Standby Suspend Off 27 6W 0 5W Analog 0 5W Digital 0 5W at 100Vac 240Vac HDMI Interface ...

Page 22: ...des Horizontal frequency Vertical frequency 30 kHz 90kHz 50 Hz 75 Hz Native Resolution 1920 x 1080 at 60 Hz Temperature Operating Storage Shipping 0 to 40 C 32 to 104 F 20 to 60 C 4 to 140 F 20 to 60 C 4 to 140 F Humidity Operating Storage Shipping 10 to 80 non condensing 5 to 95 non condensing 5 to 95 non condensing ...

Page 23: ... cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 4 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting...

Page 24: ... Adjusting your monitor image on page 2 3 Perform automatic image setup If automatic image setup does not help perform manual image setup Selecting a supported display mode on page 2 7 When working in the native resolution you may find additional improvements by adjusting the Dots Per Inch DPI setting on your system See the Advanced section of your system s display properties Manual image setup If...

Page 25: ...tab 7 Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 7 where...

Page 26: ...e Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button and navigate to the directory that you put your download drivers in 14 directorySelect the L24q 10 inf file and click the Open button Click the OK button 15 In the new window select L24q 10 and click Nex...

Page 27: ...ct specifications and instructions natural or personal disaster or unauthorized alterations repairs or modifications The following are examples of misuse or abuse and not covered by warranty Images burned onto the screen of a CRT monitor Burned image is preventable by utilizing a moving screen saver or power management Physical damage to covers bezel base and cables Scratches or punctures on monit...

Page 28: ...uration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option nam...

Page 29: ...s of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or cha...

Page 30: ...rces Computers and monitors are categorized as industrial wasteand should be properly disposed of by an industrial waste disposal contractor certified by alocal government In accordance with the Law for Promotion of Effective Utilization ofResources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For de...

Page 31: ...Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices Appendix B B 3 ...

Reviews: