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Installing the monitor driver in Windows 11

To use the Plug and Play feature in Microsoft Windows 11, do the following: 

1.  Turn off the computer, all attached devices.
2.  Ensure that the monitor is connected correctly. 

3. 

Turn on the monitor and then the system unit. Allow your 

computer to start the Windows 10 operating system. 

4.  From the Lenovo website https://pcsupport.lenovo.com/solutions/p27q_30,

 

find the corresponding monitor driver and download it to a PC 

to which this monitor is connected (such as a desktop).

5.  On the Desktop, move mouse to bottom-left corner of screen, right-click choose 

Control 

Panel

, then double click the icon of Hardware and Sound, and then click 

Display

.

6. 

Click the 

Change the display settings

 tab. 

7.  Click the 

Advanced Settings

 icon.

8. 

Click the 

Monitor 

tab. 

9. 

Click the 

Properties

 button.

10. Click the 

Driver

 tab.

11. Click 

Update Driver

, then click 

Browse the computer to find the driver program

.

12. 

Select 

Pick from the list of device driver program on the computer

13. 

Click the 

Hard Disk

 button. By clicking the 

Browse

 button, browse and point to the 

following path:  

 

X:\Monitor Drivers\Windows 10

 

(where 

X

 indicates “the folder in which the downloaded 

driver is located” (such as a desktop)).

14. Select the “

lenp27q-30.inf

” file and click the 

Open

 button. Click the 

OK

 button.

15. 

In the new window, select 

LEN P27q-30

 and click 

Next

16. After the installation is complete, delete all downloaded files and close all windows.

17. 

Restart the system. The system will automatically select the maximum 

refresh rate and corresponding Color Matching Profiles.

Note:

 On LCD monitors, unlike CRTs, a faster refresh rate does not improve display 

quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 

480 at a refresh rate of 60 Hz.

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center. For more 

information on contacting the Support Center, please see Appendix A.“Service and Support” 

on page 3-7

.

3-5   P27q-30 Flat Panel Monitor User’s Guide

Summary of Contents for 63A2-GAR1-WW

Page 1: ...ThinkVision P27q 30 User Guide Machine Types 63A2 GAR1 WW ...

Page 2: ...old to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 i ...

Page 3: ... 11 Comfort and accessibility 1 11 Adjusting your monitor image 2 2 Selecting a supported display mode 2 6 Understanding power management 2 7 Caring for your monitor 2 8 Detaching the monitor base and stand 2 8 Wall Mounting Optional 2 8 Chapter 3 Reference information 2 12 Monitor specifications 2 12 Troubleshooting 3 2 Manually installing the monitor driver 3 4 Service information 3 6 Appendix A...

Page 4: ...Online technical support 3 7 Telephone technical support 3 7 Appendix B Notices A 4 Recycling information B 1 Trademarks B 2 Power cords and power adapters B 2 iii ...

Page 5: ...ou use your computer safely go to http www lenovo com safety Before installing this product read the Safety Information This equipment is not suitable for use in locations where children are likely to be present avoid hurting your child when machine falling down iv ...

Page 6: ... Base Flat Panel Monitor Power Cord Type A B Cable DisplayPort Cable USB A B Depending on many factors such as the processing capability of peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB connectors on this device will vary and is typically slower than the data rates as defined by the res...

Page 7: ...glass and can be damaged by rough handling or excessive pressure 1 Place your monitor with the screen face down on a soft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert the base towards monitor until it locks in place Note To install a VESA mount please see Wall Mounting Optional on page 2 8 Chapter 1 Getting started 1 2 ...

Page 8: ...adjustments Tilt Please see the illustration below for an example of the tilt range 5 0 23 5 Swivel With the built in pedestal you can tilt and swivel the monitor for the most comfortable viewing angle 45 o 45 o Height Adjustment For height adjustment user needs to press down or lift up the monitor 155mm 1 3 P27q 30 Flat Panel Monitor User s Guide ...

Page 9: ...wise until the monitor stops at 90 5 0 23 5 155mm 90 90 Monitor controls The keypad controls on the back cover are accesses to various functions For information on how to utilize these keypad controls please see Adjusting your monitor image on page 2 2 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor Chapter 1 Getting started 1 4 ...

Page 10: ...ure 1 Power off your computer and all attached devices and unplug the computer power cord 2 Connect the cables according to below icon indication 3 For computer in DisplayPort connecting Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the Lenovo DisplayPort to DisplayPort Cable 0A36537 www lenovo com support monitoraccessories 1 5 P27q 30 Flat Panel Monit...

Page 11: ...put on their monitor purchase the Lenovo HDMI to HDMI cable OB47070 www lenovo com support monitor accessories 5 For computer in USB type A B connecting Note Monitors sold in NA include a USB type A B cable If there are any tag you can consult the comments on page 1 1 Chapter 1 Getting started 1 6 ...

Page 12: ...ort to Display Port cable 0A36537 For more information go to one of the following www lenovo com support monitoraccessories 7 Connect one end of the USB cable to the USB downstream terminal of the monitor and connect the other end of the USB cable to an appropriate USB port on your device Note The USB downstream port does not provide power while the monitor switch is off If there are any tag you c...

Page 13: ...upply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm2 shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designation H0...

Page 14: ... driver download the driver that corresponds to your monitor model from the Lenovo website https pcsupport lenovo com solutions p27q_30 Refer to the Manually installing the monitor driver on page 3 4 section to install the driver 1 9 P27q 30 Flat Panel Monitor User s Guide ...

Page 15: ...k is valuable to us in developing product and services that are important to you as well as in developing better ways to communicate with you Register your option on the following Web site http www lenovo com register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information Chapter ...

Page 16: ...omfortable viewing by considering the following items Viewing distance Recommended viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor using flat panel or compact displays placing the monitor in the desk corner or p...

Page 17: ...computer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work in front of your computer the more important it is to observe your working posture Avoid as summing any one posture for an extended period of time Periodically make minor modifications in your posture to h...

Page 18: ...om the previous function 2 UP UP browsing key For increasing the value on adjustment bar tune in 3 Input Source Switches the video input source Press and hold for 10 seconds to Enable Disable the DDC CI 4 Down Down browsing key For decreasing the value on adjustment bar tune in 5 Menu To access OSD menu Press to confirm selection Press and hold for 10 seconds will lock menu un lock menu 6 Right Pr...

Page 19: ...mental protection It improves the concept of energy efficiency of consumers and manufacturers and effectively guides the market The regulation of Energy Star improves energy efficiency and reduces air pollution by using more energy efficient equipment in homes offices and factories One way to achieve this goal is to use management to reduce energy consumption when products are not in use The defau...

Page 20: ... in the image Blue Increases or decreases the saturation of blue in the image Quick settings Right key Brightness Contrast Color Mode Scenario mode language All input ports Up key Down key Port Settings Input Signal Auto DisplayPort HDMI All input ports USB Charging On Off DP Select DP 1 4 DP 1 2 DP Daisy Chain Auto On Off Advanced settings Scenario mode Panel native Image creation Digital cinema ...

Page 21: ...Extreme Mode response time may result in reduced display quality when fast moving video graphics are displayed Users should check Extreme Mode response time to verify if it is compatible with any applications they would like to use it with Smart ECO mode set to on Brightness may change Low Blue Light The display uses the low blue light panel It complies with TÜV Rheinland Low Blue Light Hardware S...

Page 22: ... monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 2560 x 1440 at 60 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2 3 Factory set display modes Timing Refresh rate Hz 640x480 60 Hz 640x480 67 Hz ...

Page 23: ...There may be a slight delay before the image reappears ENERGY STAR Power Management Modes VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 68 W maximum 23 W typical Active off mode Inactive Inactive Off Amber Less than 0 5 W Switch off Off Less than 0 3 W Energy Star Power Consumption PON 18 6 W ETEC 58 2 kWh Maximum power...

Page 24: ...is to gently wipe the covers and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor base and stand Step 1 Place the monitor on a soft and flat surface Step 2 Press and hold the stand release button Step 3 Lift the stand up and away from the monitor Wall Mounting Optional Refer to the instructions that come with the base mounting kit To conv...

Page 25: ...100mm distance the type of VESA mounting screw is M4 x 10 mm VESA hole Step 5 Attach the LCD display to the wall and follow the instructions in the wall mounting kit For use only with UL Listed Wall Mount Bracket with minimum weight load 8kg 2 11 P27q 30 Flat Panel Monitor User s Guide ...

Page 26: ...01 in Power input Supply voltage Max supply current 100 240V AC 1 5A Power consumption Note Power consumption figures are for the monitor and the power supply combined Note Typical power consumption is tested under OSD default setting Normal operation 68 W Max 23 W Typical Standby Suspend 0 5 W Off 0 3 W at 100VAC and 240VAC DP Interface DP Input signal VESA TMDS Panel Link Horizontal addressabili...

Page 27: ... Hz 75 Hz Native Resolution 2560 x 1440 at 60 Hz Temperature Operating 0 to 40 C 32 F to 104 F Storage 20 to 60 C 4 F to 140 F Shipping 20 to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Storage 5 to 95 non condensing Shipping 5 to 95 non condensing 3 1 P27q 30 Flat Panel Monitor User s Guide ...

Page 28: ...elect another color setting from the OSD menu Adjusting your monitor image on page 2 2 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor image on page 2 2 The power indicator is not lit and there is no image The monitor s power switch is not switched on The power cord is loose or disconnected There is no power at the outlet Be sure the power ...

Page 29: ... Your system DisplayProperties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 2560 x 1440 at 60 Hz Adjusting your monitor image on page 2 2 Perform automatic image setup If automatic image setup does not help perform manual image setup Selecting a supported display mode on page 2 6 When working in the native resolution ...

Page 30: ... Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X i...

Page 31: ...iver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the downloaded driver is located such as a desktop 14 Select the lenp27q 30 inf file and click the Open button Click the OK button 15 In the new window...

Page 32: ...rs bezel base and cables Scratches or punctures on monitor screens Service parts The following parts are for use by Lenovo service or Lenovo authorized dealers to support the customer warranty Parts are for service use only The table below shows information for model A22270QP1 P27q 30 63A2 GAR1 WW Table 3 3 List of service parts FRU Field Replaceable Unit Part number Description Machine Type Model...

Page 33: ...mer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option name and number proof of purchase co...

Page 34: ...imary 0800 0000 850 Secondary 0800 0000 744 Arabic English El Salvador 800 6264 Spanish Estonia 372 66 0 800 Estonian Russian English Finland Warranty service and support 358 800 1 4260 Finnish France Warranty service and support hardware 0810 631 213 French Germany Warranty service and support 0800 500 4618 toll free German Greece Lenovo Business Partner Greek Guatemala Dial 999 9190 wait for ope...

Page 35: ...939 Dutch New Zealand 0508 770 506 English Nicaragua 001 800 220 2282 Spanish Norway 8152 1550 Norwegian Panama Lenovo Customer Support Center 001 866 434 Toll Free Spanish Peru 0 800 50 866 OPCION 2 Spanish Philippines 1 800 8908 6454 GLOBE subscribers 1 800 1441 0719 PLDT subscribers Tagalog English Poland Laptops and tablets branded with logo Think 48 22 273 9777 ThinkStation and ThinkServer 48...

Page 36: ...415 734 662 787 3067 Standard Charges Apply Thai English Turkey 444 04 26 Turkish United Kingdom Standard warranty support 03705 500 900 local rate Standard warranty support 08705 500 900 English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam 120 11072 Toll Free 84 8 4458 1042 Standard Charges Apply Vietnamese English Appendix A Servi...

Page 37: ...ation Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo prod...

Page 38: ... local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com jp ja services_warranty recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilizat...

Page 39: ...oft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices B 2 P27q 30 Flat Panel Monitor User s Guide ...

Page 40: ...Appendix B Notices B 3 ...

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